221 customer service jobs found in Glasgow

Relay UK Call Handler - Make Every Word Count 📍 Glasgow (G2 8LA) 💷 £13.97 - £32.55 per hour (shift‑dependent) 🕒 37.5 hours per week | 5 days over 7 (incl. weekends & bank holidays) 📅 Start Date: 26/05/2026 📚 4 weeks full-time training (100% attendance required) 💡 Do you type 50+ words per minute with 98% accuracy? If yes -your typing ability isn't just a skill… ➡️ It's a lifeline. ➡️ It's communication for people who rely on you. ➡️ It's support in moments that truly matter. Relay UK is a vital service helping deaf, hard of hearing, and speech‑impaired individuals connect with emergency services, businesses, friends, and family. As a Relay UK Call Handler, your fast and accurate typing ensures every message is delivered clearly, safely, and in real time. This role is perfect for someone who is calm, compassionate, and confident under pressure and who has exceptional typing skills. ⭐ What You'll Be Doing 🖥️ Real-Time Communication Convert spoken words into text...

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...

Property Factoring Coordinator - Customer Service Focus Location: Glasgow / Hybrid Option Salary: EVH Grade 6 Are you passionate about delivering exceptional customer service and want to work in a role where you make a real difference? We're looking for a Property Factoring Coordinator to join our busy services team. This is a key role supporting homeowners and sharing owners, providing guidance, resolving enquiries, and managing the administration of property factoring services. What you'll do: Be the first point of contact for owner enquiries, providing clear, friendly, and professional support. Manage factoring administration including records, correspondence, invoicing, and statistics. Support debt recovery processes and manage high-value arrears cases. Assist with major works projects, homeowner welcome packs, and shared equity administration. Collaborate across teams, contractors, and consultants to deliver quality services. Help drive customer engagement and support...

Customer Service Advisor Part-Time | 12-Month Fixed-Term Contract Location: Glasgow Hourly Rate: £12.71 - £18.90 Key Details: Hours: 37 per week Shifts: 8.00-11.30 - 16.00 - 20.00 Weekend Work: 3-5 weekends over an 8-week period (can be consecutive or spaced out depending on business needs) Perks: Vouchers awarded for star performance Free tea and coffee available onsite About the Role We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. What You'll Be Doing Handling inbound and outbound calls, emails, and customer enquiries Completing transactions and maintaining accurate digital and manual records Managing daily workloads to meet deadlines Escalating non-routine queries...

Temporary Customer Service / Client Care Specialist Location: Airdrie (relocating to Falkirk - date TBC) Pay Rate: £13.70 - £16.00 per hour (equivalent to £25,000 - £30,000 per annum) Job Type: Temporary (3 months initially, with potential to become permanent) Start Date: Immediate Working Hours: Monday to Friday, 9:00am - 5:00pm About the Role We are currently recruiting for a proactive and customer-focused Customer Service / Client Care Specialist to join a growing business on a temporary basis. This is an excellent opportunity for someone who enjoys building relationships, driving sales, and delivering outstanding customer experiences. Please note: the role is currently based in Airdrie; however, the business will be relocating to Falkirk in the coming months. Applicants must be able to accommodate this future change in location. Key Responsibilities Regularly contact existing clients to promote new and seasonal products, encouraging increased spend and strengthening...

I am currently recruiting for a Customer Service Administrator to join my clients new project, based in Eurocentral on an ongoing contract. You will be based on-site for the first 1-2 weeks of training, with the option of flexible working once you are fully trained. Whilst you will have the flexibility to work from home, it's important to note that you may be required to attend on-site training or team days, where management feel necessary. For this role, you must have a driving license and access to your own vehicle, as Eurocentral is not easily accessible by public transport if you don't live locally. You will work Monday - Friday 9am - 5pm or 10am - 6pm with flexibility required as this is a new project, so these may change slightly. Once fully trained, you will work 1 weekend every 2 weeks, with flexibility on rest day. The salary will be £12.82 per hour on a 37.5 working week. Key Responsibilities: * Make outbound calls to drivers and managers regarding parcel volume risks...

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...

Pertemps are delighted to be working with our public sector client to recruit a Face-to-Face Customer Service Advisor on a temporary basis. Role: Customer Service Advisor (Face-to-Face) Location: Edinburgh – SouthWest Locality Office Hours: Monday to Friday – 36 hours per week Pay Rate: £14.51 per hour Start Date: ASAP Duration: Temporary ongoing About the Role This is a fantastic opportunity to work at the heart of your local community, providing a welcoming and professional front-line service. As a Face-to-Face Customer Service Advisor, you’ll be the first point of contact for residents visiting the office—supporting them with enquiries, appointments, and essential services. If you enjoy working with people and making a real difference day-to-day, this role is for you. What You’ll Be Doing Welcoming customers and providing a friendly, professional first impression Supporting visitors with enquiries and guiding them to the right services Managing appointments, including...

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...

Customer Service Location: Dundee Pay Rates: £13.97 to £32.55 per hour Contract: Temporary to Permanent Start Date: 08/06/2026 Hours: 37.5hrs per week (including weekends & bank holidays) This role follows a fixed 6‑week rotating night shift pattern, with shifts running between the hours 19:00 - 08:00. You will work a combination of nights and rostered days off (RDOs) across a structured rota. Training Full-time Monday - Friday & will take place 20:00 - 04:45am. We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ((phone number removed)) or...

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service...

Customer Service Advisor Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness or Nairn Hours: Night shifts are (Apply online only) and Day shifts are (Apply online only) Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night Week 2: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Off, Sat - Day, Sun - Day Week 3: Mon - Night, Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and...

We are seeking a Temporary Customer Service Advisor to provide exceptional support to customers in a fast-paced retail environment. This role requires strong communication skills and a focus on delivering outstanding service. Client Details Our client is a well-established organisation within the retail industry, known for its commitment to providing excellent customer experiences. Operating as part of a medium-sized team, they pride themselves on their professional approach and customer-focused ethos. Description Respond to customer queries via phone and email channels. Resolve customer complaints and escalate issues when necessary. Provide accurate information about products, services, and promotions. Process orders, returns, and exchanges efficiently. Maintain accurate customer records and update databases as required. Collaborate with team members to ensure a seamless customer experience. Meet and exceed customer service performance metrics. Assist with general...

Customer Service Advisor** 12-Month Fixed-Term Contract Location: Durham Hourly Rate: £12.71 - £18.90 Key Details: Hours: 37 per week Shifts: 8:00-11:30 AM starts to 17:30-20:00 PM finishes (37 hours a week) Part time hours also available (27.5 hours a week) Weekend Work: 3-5 weekends over an 8-week period (can be consecutive or spaced out depending on business needs) Perks: Vouchers awarded for star performance Free tea and coffee available onsite About the Role We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. What You'll Be Doing Handling inbound and outbound calls, emails, and customer enquiries Completing transactions and maintaining accurate digital and manual records...

The Customer Service Scheduler will coordinate schedules and appointments efficiently for engineers & customers. This temporary role in Preston requires excellent organisational skills and a focus on delivering high-quality customer service. Client Details This role is with a respected organisation who are a leader in their sector. The company is focused on meeting customer needs through efficient service delivery and operational excellence. Description Schedule and manage appointments for customer service operations. Communicate with customers to confirm and update bookings. Coordinate with internal teams to ensure timely service delivery. Maintain accurate records of schedules and customer interactions. Respond to scheduling queries and resolve any issues promptly. Optimise scheduling to maximise operational efficiency. Ensure compliance with company policies and industry standards. Provide administrative support to the customer service department as needed.Profile A...

We're looking for a warm, friendly, and proactive Customer Services Advisor with previous housing experience to join a busy team. In this role, you will be the first point of contact for tenants, providing high-quality customer service and helping resolve queries and complaints relating to their homes.You will use our Housing Management Systems to log, track, and update cases, ensuring every tenant receives a timely, accurate, and supportive response. Key Responsibilities Act as the main contact for tenants regarding property-related issues, repairs, and complaints. Handle inbound calls, emails, and online enquiries with empathy, professionalism, and efficiency. Assess and triage property complaints, ensuring accurate recording and appropriate escalation. Use Housing Management Systems to manage cases, update records, and track progress. Work collaboratively with Property Services, Repairs, and other internal teams to ensure swift resolutions. Maintain high customer satisfaction...

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY Who We Are: We are a dedicated organization committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for...

Customer Service - Finance Location: HX6 Start date: ASAP Job Type: 6 month FTC Salary: £27,000 Hours of work: 08:30 - 17:00 About the Company We are a well-established and growing organisation operating within a service-led environment, supporting customers across a range of operational and infrastructure solutions. We pride ourselves on delivering excellent customer experiences and creating a supportive, collaborative workplace where employees can develop and succeed. About the Role We are looking for a proactive and detail-focused Financial Query Coordinator to join our Customer Service Management team. This role is ideal for someone who enjoys problem-solving, takes ownership of issues, and thrives in a fast-paced customer-focused environment. You will be responsible for managing customer and internal financial queries from initial investigation through to resolution, ensuring all issues are handled accurately, professionally, and efficiently. Working closely with...