20 resident liaison officer jobs found in Grimsby

Resident Liaison Officer (RLO) Property Services Location: Barnsley Salary: £14.34 - £16 Start Date: ASAP Duration: 3 months initially, with a view to extend Working Hours: Monday to Friday, 8:00am - 5:00pm About the Role We are working with a large, well-established property maintenance company who is seeking an experienced Resident Liaison Officer to join their team on a project in Barnsley. This is a temporary opportunity initially offering the chance to play a key role in resident engagement and customer satisfaction. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities Act as the primary liaison between residents, the Scheme Manager, and the client Build strong relationships with residents and address concerns professionally Monitor, manage, and resolve resident complaints effectively Work...

Resident Liaison Officer (RLO) Property Services Location: Barnsley Salary: £14.34 - £16 Start Date: ASAP Working Hours: Monday to Friday, 8:00am - 5:00pm About the Role We are working with a large, well-established property maintenance company who is seeking an experienced Resident Liaison Officer to join their team on a project in Barnsley. This is a temporary opportunity initially offering the chance to play a key role in resident engagement and customer satisfaction. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities Act as the primary liaison between residents, the Scheme Manager, and the client Build strong relationships with residents and address concerns professionally Monitor, manage, and resolve resident complaints effectively Work closely with the Site Project Manager to maintain clear...

Enjoy competitive hourly pay, paid mileage, and consistent contract work with a leading social housing contractor in Nottingham as a Resident Liaison Officer on a temporary contract. This role offers the chance to act as the key link between residents and site teams during planned works programmes within a supportive and delivery-focused team, making a positive impact on tenant satisfaction and community relationships, all while working in a professional and resident-focused culture that values your communication skills and expertise. You'll be working for a well-known organisation in the social housing sector that values transparency, collaboration, and high service standards. This temporary role offers a strong hourly rate and the opportunity to contribute to essential housing improvement projects where your ability to manage resident relationships will be highly valued. I’d love to see CVs from anyone who has worked as a Resident Liaison Officer, Tenant Liaison Officer,...

Resident Liaison Officer 📍 Location: Halifax / Bradford   ⏰ Hours: Monday to Friday, 8:00am – 4:30pm 💰 Pay: £14.00 per hour / Car Allowance: £10.00 per day / Business Mileage: 25p per mile 📄 Contract: Temporary ongoing – with the potential to go permanent We are seeking a dedicated and professional Resident Liaison Officer (RLO) to act as the key point of contact between residents and site teams during improvement works. This is a customer-focused role requiring excellent communication skills, empathy, organisation, and the ability to manage sensitive situations effectively. The successful candidate will ensure residents are fully informed, supported, and confident throughout the works programme. Key Responsibilities: Contact residents prior to works commencing to arrange access and ensure they are fully aware of: The scope of works Timescales Details of the workforce carrying out the works Maintain a high standard of customer care for residents whose homes or external...

Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) £35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between £70m-£100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team...

Linear Recruitment are searching for an experienced Resident Liaison Officer (RLO) to join our client in Chesterfield. The successful candidate will be a key player in ensuring planned / reactive works are completed to customers’ homes. You will have experience dealing with customers face to face and coming to resolutions quickly and calmy. This is a fast-paced role so previous experience working in a fast paced environment is crucial. This is a temporary to permanent role for the right candidate. Job duties: First point of contact for customers, engaging through face to face meetings, via e-mail and telephone. Communicating updates to customers, site teams and internal stakeholders. Providing a high level of customer aftercare. Liaising with contractors. Managing expectations of customers and site teams. Experience required: Direct experience as an RLO / TLO is essential. Ideally you will have experience from a contractor in a RLO or community engagement role...

Enjoy a short-term, self-employed role with a chance on going permanent with the company, working for a respected and well-established company that pride themselves on delivering excellent customer service. This Customer Liaison Officer offers transport / fuel on a long-term contract with an opportunity going permanent.  You’ll be working for a major client in the St Neots area, known for providing long-term opportunities and a strong team environment. This is an organisation where you’ll be valued for your contribution and given stability in your role as a customer liaison officer. I would love to see CVs from anyone who has worked as a Housing Officer, Resident Liaison or Neighbourhood Officer in a similar housing-related role. As a Customer Liaison Officer, you will be: To provide consultation and support to residents prior to, during and after works to their homes, ensuring high levels of customer satisfaction Managing the customer/resident journey whilst following the...

Senior Administrator York Full Time - 37 Hours per Week Initial 2-Month Contract (Potential Extension) Are you a highly organised administrator who thrives in a fast-paced environment? Do you enjoy coordinating complex schedules, managing detailed processes, and ensuring everything runs smoothly behind the scenes? We're looking for a proactive and detail-focused Senior Administrator to join our Programme Administration & Support Service (PASS) team to support a significant increase in Academic Misconduct case activity. About the Role This is a key administrative role responsible for coordinating a high volume of student Academic Misconduct meetings. You'll be at the centre of the process - managing communications, scheduling meetings, checking documentation, and ensuring cases are processed efficiently and professionally. You'll work closely with academic colleagues and the Casework team, requiring excellent organisational skills, attention to detail, and the...

Title: PASS Advisor -grade 4 Team: Programme Administration & Support Service (PASS) Essential skills - excellent written and verbal, organised, proficient with Microsoft Office package (especially Outlook, Microsoft Word), excellent listening skills and attention to detail. Experience of using MS Teams would be ideal. Desirable characteristics: Pro-active, self-motivated, confident, quick learner, resilient, efficient. Working hours- Full time 37hrs, typically 8:45 - 5pm but flexible working possible, 30mins-1hr for lunch. Location: York Centre Contract: Initially, 2 months with possibility of extension. This role will require the staff member to arrange a high volume of student Academic Misconduct meetings and manage form filling and email communications to facilitate the process. They will check the completeness of referral forms from academics and liaise with our Casework team to process them. The staff member will then attend these meetings, take notes and...

Role: Pastoral Support Officer - SEMH School Salary: £90 - £105 per day Location: Rotherham Start: Negotiable About Teach Match Recruitment At Teach Match Recruitment, we are committed to connecting exceptional school staff with inclusive, forward-thinking educational environments. We specialise in recruiting professionals who are passionate about making a difference in the lives of children and young people with diverse and complex needs. We are currently seeking experienced Pastoral Support Officers to join specialist SEMH schools across South Yorkshire for long-term placements. Why Join Teach Match Recruitment? Specialist Support: Receive guidance from a dedicated recruitment consultant experienced in SEMH and alternative provisions. Competitive Pay: Daily rates of £90 - £105, dependent on experience and qualifications. Exclusive Opportunities: Access to unique pastoral and support roles not advertised elsewhere. Professional Growth: Continuous professional...

Company Overview Our client is a forward-thinking local authority based in the East Midlands, committed to improving housing standards, protecting vulnerable residents, and supporting safe and sustainable communities. Due to increased service demand, the council is seeking an experienced Private Sector Housing Officer to join the team on an interim basis. Role Overview We are recruiting a Private Sector Housing Officer for an initial 6-month contract, starting ASAP. The successful candidate will be responsible for delivering a range of statutory private sector housing functions, ensuring compliance with housing legislation and contributing to improved housing conditions across the borough. This is a full-time role, offering competitive rates between £40–£45 per hour, with hybrid working available subject to service requirements. Key Responsibilities * Carry out inspections of private sector residential properties under the Housing Health and Safety Rating System...

Temporary Accommodation Officer - Derbyshire Local Authority £25 per hour (umbrella) | Hybrid (2-3 days in office) | 3‑Month Contract + Likely Extension A Local Authority in Derbyshire is looking for an energetic and organised Temporary Accommodation Officer to join its busy Housing Solutions team. This role is perfect for someone who enjoys fast‑moving casework, can build quick rapport with households, and is confident supporting residents towards their next housing step. What you'll be doing : Overseeing a caseload of households living in temporary accommodation Carrying out property visits, welfare checks, move‑ins and move‑outs Drive forward move‑on plans, including identifying PRS opportunities Support residents to overcome barriers to securing long‑term housing Keep clear, accurate records and ensure cases progress without delay Liaise with landlords, agents and internal services to unlock housing optionsWhat You'll Bring Experience in Temporary Accommodation, Housing...

We’re recruiting on behalf of a well-established provider for a Property Administrator to support the oversight of third-party managed homeownership schemes. This role plays a key part in protecting residents’ interests, ensuring contractual compliance, and driving high service standards across managed estates. This is initially a temporary rolling contract, they offer flexible working hours and a hybrid set up. What You’ll Be Doing * Overseeing third-party agreements, head leases and managing agents * Scrutinising service charge demands, accounts and formal notices * Monitoring contractor performance against KPIs and SLAs * Investigating and escalating disputes or non-compliance * Supporting financial and building safety compliance monitoring * Acting as a key liaison between residents, managing agents and internal teams * Supporting delivery of leasehold and property management services What They Look For: * Experience...

SEN Tutor / SEND Tutor – Redcar | Autism | SEMH | ADHD | 1:1 Tuition New Chapter Tuition is recruiting experienced and passionate SEN / SEND Tutors to provide 1:1 personalised tuition to children and young people across Redcar and surrounding areas. This role is ideal for teachers, tutors, learning mentors, HLTAs, and education professionals with experience supporting learners with Autism (ASC), SEMH, ADHD, and complex needs. You will deliver high-quality, nurture-led education in community settings including family homes, libraries, learning hubs, and alternative provisions. Key Responsibilities * Deliver 1:1 SEN / SEND tuition * Support learners with Autism, SEMH, ADHD, and additional needs * Plan and deliver personalised learning programmes * Adapt sessions to individual EHCPs and learning plans * Use trauma-informed and nurture-based approaches * Build positive relationships to support engagement and wellbeing *...

An opportunity has arisen for an experienced Tenant Liaison Officer (TLO) to join an ongoing project working across Burnley. Role Overview You will act as the key point of contact between residents and site teams, ensuring clear communication and a smooth delivery of works within occupied properties. This is ongoing work with an immediate start available. Key Responsibilities * Liaising with tenants regarding upcoming and scheduled works * Providing clear and timely updates to residents * Coordinating access to properties for trades teams * Ensuring a smooth transition of operatives in and out of homes * Handling tenant queries and resolving issues professionally * Supporting the Site Manager and wider delivery team Requirements * Proven experience as a Tenant Liaison Officer * Strong customer service and communication skills * Ability to manage tenant expectations effectively * Full UK...

Senior Carer (Medication Trained / Shift Lead) – Care Homes Wellingborough Competitive Pay | Weekly Pay | Flexible Shifts Hippo Staffing is currently recruiting experienced Senior Carers to work across residential and nursing care homes in and around the Wellingborough area. If you are medication trained, confident leading shifts, and passionate about delivering high-quality care, we would love to hear from you. At Hippo Staffing, we believe quality care starts with quality people. We value our staff and provide flexible working, ongoing training, and consistent support. What You’ll Do: * Lead the care team effectively during your shift. * Administer, record, and manage medication safely in line with policies and CQC standards. * Deliver high-quality, person-centred care that promotes dignity, independence, and respect. * Support residents with personal care, mobility, nutrition, and daily living activities. * Liaise with nurses,...

About the Role We are recruiting a Stage 1 Complaints Handler to join a busy Property Services team supporting tenants and residents across Cambridge. This role focuses on managing and resolving stage one complaints relating to repairs, damp and mould, and general property services. You will act as the first point of contact for escalated issues, ensuring investigations are thorough, responses are accurate, and resolutions are delivered in a timely and professional manner. This is a great opportunity for someone with strong housing, repairs or property services experience who enjoys problem‑solving and delivering excellent customer outcomes. Key Responsibilities * Manage stage one property services complaints, ensuring all cases are resolved within required timescales. * Investigate issues relating to repairs, damp & mould, contractor performance, and service quality. * Liaise with repairs teams, surveyors, contractors and internal stakeholders to gather...

Complaints Officer (Social Housing) – Cambridgeshire 6-month interim £20–£25 per hour -| Hybrid – 1 day/week in the office Are you a calm, solutions-focused complaints professional who knows how to turn a tough situation into a positive outcome? We’re working with a respected social housing provider in Cambridgeshire who needs an experienced Complaints Officer to join them on an interim basis for six months. This is a fantastic opportunity to make a real difference to residents’ lives while working within a supportive, mission-driven team. The role You’ll be the go-to person for Stage 1 complaints, managing cases end-to-end with empathy, accuracy, and pace. Working closely with internal teams and external contractors, you’ll ensure residents receive a fair, thorough, and timely response. Key responsibilities include: * Receiving and logging all Stage 1 complaints * Investigating concerns, gathering evidence, and coordinating input from relevant teams * Drafting...

We're recruiting an experienced Benefits Assessment Officer to join a busy Revenues & Benefits team, responsible for assessing Housing Benefit and Council Tax Reduction claims accurately and efficiently. This role plays a key part in ensuring residents receive their correct entitlement while minimising overpayments, reducing fraud risk and maximising subsidy income to the Council. The successful candidate will need strong legislative knowledge, attention to detail and the ability to manage complex caseloads within strict performance targets. The Role ·Assess new Housing Benefit and Council Tax Reduction claims and changes in circumstances in line with current legislation and policy. ·Interpret and apply complex government legislation to determine accurate entitlement. ·Handle specialised cases including self-employed applicants, students and persons from abroad. ·Compile and verify necessary evidence to ensure accurate calculations and legally compliant notifications....

4Recruitment Services are seeking  an Anti-Social Behaviour Housing Officer to work for our client based in Rugby. The postholder will be responsible for managing and investigating a varied caseload of ASB matters across the borough. This includes early intervention approaches, as well as progressing cases that require formal enforcement action. You will work directly with residents, victims, and perpetrators of ASB, providing clear guidance and delivering proportionate actions to resolve issues. The successful candidate will also be responsible for preparing legal cases, including drafting witness statements, preparing court applications for possession and injunctions, and liaising closely with the Housing Management and Legal teams. Applicants must have a background in housing and a strong working knowledge of anti-social behaviour legislation. We are seeking someone who can confidently take ownership of complex cases from day one, with minimal supervision, and contribute...