73 resident liaison officer jobs found in Grimsby

Resident Liaison Officer (RLO) Property Services Location: Barnsley Salary: £14.34 - £16 Start Date: ASAP Duration: 3 months initially, with a view to extend Working Hours: Monday to Friday, 8:00am - 5:00pm About the Role We are working with a large, well-established property maintenance company who is seeking an experienced Resident Liaison Officer to join their team on a project in Barnsley. This is a temporary opportunity initially offering the chance to play a key role in resident engagement and customer satisfaction. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities Act as the primary liaison between residents, the Scheme Manager, and the client Build strong relationships with residents and address concerns professionally Monitor, manage, and resolve resident complaints effectively Work...

Resident Liaison Officer (RLO) Property Services Location: Barnsley Salary: £14.34 - £16 Start Date: ASAP Working Hours: Monday to Friday, 8:00am - 5:00pm About the Role We are working with a large, well-established property maintenance company who is seeking an experienced Resident Liaison Officer to join their team on a project in Barnsley. This is a temporary opportunity initially offering the chance to play a key role in resident engagement and customer satisfaction. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities Act as the primary liaison between residents, the Scheme Manager, and the client Build strong relationships with residents and address concerns professionally Monitor, manage, and resolve resident complaints effectively Work closely with the Site Project Manager to maintain clear...

Enjoy competitive hourly pay, paid mileage, and consistent contract work with a leading social housing contractor in Nottingham as a Resident Liaison Officer on a temporary contract. This role offers the chance to act as the key link between residents and site teams during planned works programmes within a supportive and delivery-focused team, making a positive impact on tenant satisfaction and community relationships, all while working in a professional and resident-focused culture that values your communication skills and expertise. You'll be working for a well-known organisation in the social housing sector that values transparency, collaboration, and high service standards. This temporary role offers a strong hourly rate and the opportunity to contribute to essential housing improvement projects where your ability to manage resident relationships will be highly valued. I’d love to see CVs from anyone who has worked as a Resident Liaison Officer, Tenant Liaison Officer,...

Resident Liaison Officer 📍 Location: Halifax / Bradford   ⏰ Hours: Monday to Friday, 8:00am – 4:30pm 💰 Pay: £14.00 per hour / Car Allowance: £10.00 per day / Business Mileage: 25p per mile 📄 Contract: Temporary ongoing – with the potential to go permanent We are seeking a dedicated and professional Resident Liaison Officer (RLO) to act as the key point of contact between residents and site teams during improvement works. This is a customer-focused role requiring excellent communication skills, empathy, organisation, and the ability to manage sensitive situations effectively. The successful candidate will ensure residents are fully informed, supported, and confident throughout the works programme. Key Responsibilities: Contact residents prior to works commencing to arrange access and ensure they are fully aware of: The scope of works Timescales Details of the workforce carrying out the works Maintain a high standard of customer care for residents whose homes or external...

Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) £35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between £70m-£100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team...

I'm looking for a Resident Liaison Officer for an onsite role working with tenants within Social Housing. This role will be covering Cannock. You'll need your own transport for this role, but mileage will be reimbursed The duties of the Resident Liaison Officer will include: Commuicating with tenants & booking in works Attending site visits with Site Manager and the Team Dealing with any issues arising with tenantsI'm looking to speak to a Resident Liaison Officer that has: Previous social housing experience Full UK Driving LicenceAnd in return, the Resident Liaison Officer will receive: £17.42 per hour Mileage expenses paid ongoing workIf you're interested in this Resident Liaison Officer role, then please apply online or call/email (url removed) on (phone number removed) for more info

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role To support our continued growth we are looking for a Fixed Term Resident Liaison Officer for 12 to 18 months to join our team working from our Walsall Division on the Croc Works Project. The successful candidate will be acting as the first point of contact for residents, responsible for building and strengthening resident relationships and maximising satisfaction. The role requires the ability to prioritise work and meet deadlines with minimum supervision. The ideal candidate will be reliable, well organised and be able to work as part of a team. This role is static. What...

I am currently recruiting for a Resident Liaison Officer to join my client on a contract basis. As a Resident Liaison Officer, you will be the key point of contact between residents, contractors, and housing teams during refurbishment, repairs, and improvement works within occupied homes. Your role will be to ensure residents feel informed, supported, and listened to throughout the process. Key Responsibilities Build positive relationships with residents and act as their main contact during works Clearly communicate schedules, scope of works, and any changes Conduct home visits and attend resident meetings Identify and support vulnerable residents, ensuring safeguarding principles are upheld Manage complaints and resolve issues promptly and professionally Coordinate access arrangements for operatives Maintain accurate records and resident feedback Work collaboratively with site managers, contractors, and housing officers About You Experience working in social housing,...

The Role: Resident Liaison Officer The Location: Watford Salary: £30k - £38k plus package - Neg depending on experience Employment: 6-month fixed term contract Search is working with a well-established and highly reputable construction company who due to growth is looking for an experienced Resident Liaison Officer to join their team based in Watford. The role is based on a Fixed term contract however the role is likely to become permanent This is an excellent opportunity to join a company that can offer a secure role, competitive salary and career progression The ideal candidate will have experience working on external schemes Duties & Responsibilities * Arranging and booking appointments/visits to properties * Correspondence regarding access and resident concerns including home visits. * Calling through booked appointments to confirm * Build strong relationships with residents * Coordinate between residents and office * Attend meetings & presentations for residents...

MMP Consultancy are looking to recruit a Resident Liaison Officer in Harlow, Essex. This will be on a 12 month fixed term contract. Please note this position will require you to have a full UK Driving Licence and access to your own vehicle! Responsibilities: Effectively liaise between residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed. Providing support to any vulnerable residents, you will work with carers and other relevant advocates to ensure that specific needs are taken account of and any issues are resolved to the customer's satisfaction. Build and maintain mutually beneficial relationships, facilitate communications and coordinate activities to streamline operations, public communications, incident response and conflict resolution. Deliver effective resident consultation and engagement, providing assurances at all levels that our buildings are compliant to all legislative requirements. Developing and...

Resident Liaison Officer - Harlow Contract – minimum 12 months £156.00 per day PAYE (approx. £40,160.00 per annum) 3 days per week in office, 2 days per week work from home Full time UK DRIVING LICENCE AND ACCESS TO OWN VEHICLE IS ESSENTIAL (mileage paid) Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: : Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. : Handle resident complaints professionally, working to resolve issues promptly and efficiently to minimize disruption. : Maintain accurate records of resident interactions, complaints, and feedback, and report findings to project management teams. : Conduct visits to residents' homes to discuss ongoing works and gather feedback on the project. To find out more...

Resident Liaison Officer Harlow District Council 12 months, Full Time £200 per day umbrella Location: Harlow Vivid Resourcing are delighted to be supporting Harlow Council to recruit 3 temporary Resident Liaison Officers on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 3 days per week. You must be able to drive and have access to a car. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints...

CSS Recruitment are currenlty looking for a skilled Resdient Liaison Officer in Hemel Hempstead. Duration until roughly August 2026. Projects on social housing developments across Hemel Hempstead. Previous experience required. Please contact Emma at CSS for further details and to apply

Resident Liaison Officer (Interim – Potential to Go Permanent) North West London £24–£29 per hour (Umbrella) Our client, a well-established Housing Association, is seeking a Resident Liaison Officer to join their team on an initial interim contract, with strong potential for the role to become permanent. This is an excellent opportunity to work on a range of planned maintenance projects, including kitchen and bathroom upgrade programmes, supporting residents and ensuring works are delivered smoothly with minimal disruption. The Role As a Resident Liaison Officer, you will act as the key point of contact between residents, contractors, and internal teams. Your focus will be on delivering a positive customer experience while works are carried out in occupied properties. Key responsibilities include: * Building and maintaining strong relationships with residents * Communicating details of planned works, timelines, and any changes * Managing resident queries and resolving issues...

Resident Liaison Officer This is an excellent opportunity for an experienced Resident Liaison Officer with a strong background in frontline resident engagement within housing, regeneration, or public sector environments. The role plays a vital part in supporting residents through building and capital works projects, ensuring clear communication, effective consultation, and positive resident outcomes. Key Responsibilities * Act as the first point of contact for residents affected by building and capital works projects, providing clear, timely, and empathetic communication. * Plan, organise, and deliver resident consultation activities prior to works commencing, including statutory consultations with leaseholders. * Invite and support residents to attend meetings with the project team and contractors, ensuring concerns are captured and addressed. * Identify vulnerable residents, liaise with contractors and internal teams, and provide additional support throughout the...

MMP Consultancy are looking to recruit a Resident Liaison Officer in North West London / Hertfordshire. This will be on a temporary ongoing basis. Umbrella Rate: £30 Per Hour Please note, a full UK Driving Licence & Vehicle requied. Responsibilities: Effectively liaise between residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed. Providing support to any vulnerable residents, you will work with carers and other relevant advocates to ensure that specific needs are taken account of and any issues are resolved to the customer's satisfaction. Build and maintain mutually beneficial relationships, facilitate communications and coordinate activities to streamline operations, public communications, incident response and conflict resolution. Deliver effective resident consultation and engagement, providing assurances at all levels that our buildings are compliant to all legislative requirements. Developing and...

Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) £35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between £70m-£100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team...

Linear Recruitment are searching for an experienced Resident Liaison Officer (RLO) to join our client in Chesterfield. The successful candidate will be a key player in ensuring planned / reactive works are completed to customers’ homes. You will have experience dealing with customers face to face and coming to resolutions quickly and calmy. This is a fast-paced role so previous experience working in a fast paced environment is crucial. This is a temporary to permanent role for the right candidate. Job duties: First point of contact for customers, engaging through face to face meetings, via e-mail and telephone. Communicating updates to customers, site teams and internal stakeholders. Providing a high level of customer aftercare. Liaising with contractors. Managing expectations of customers and site teams. Experience required: Direct experience as an RLO / TLO is essential. Ideally you will have experience from a contractor in a RLO or community engagement role...

We're hiring a Retrofit Assessor (PAS 2035) to carry out high-quality domestic retrofit assessments and EPCs across social housing properties in the West Midlands. You'll own the assessment process, from resident engagement to documentation and EPC lodgement ensuring accurate data that drives compliant, fundable retrofit delivery. Client Details A well-established Tier 1 UK contractor delivering sustainability, energy efficiency, and regeneration programs for local authorities and social housing providers. You'll join the regional sustainability team, working closely with onsite delivery and resident liaison colleagues to keep assessments aligned with programme milestones. Description Conduct PAS 2035-compliant retrofit assessments and produce accurate EPCs across domestic properties (pre-identified addresses). Liaise with residents to arrange appointments, attend site, capture photographic evidence, and complete standardised documentation (including use of specified software...

Enjoy a short-term, self-employed role with a chance on going permanent with the company, working for a respected and well-established company that pride themselves on delivering excellent customer service. This Customer Liaison Officer offers transport / fuel on a long-term contract with an opportunity going permanent.  You’ll be working for a major client in the St Neots area, known for providing long-term opportunities and a strong team environment. This is an organisation where you’ll be valued for your contribution and given stability in your role as a customer liaison officer. I would love to see CVs from anyone who has worked as a Housing Officer, Resident Liaison or Neighbourhood Officer in a similar housing-related role. As a Customer Liaison Officer, you will be: To provide consultation and support to residents prior to, during and after works to their homes, ensuring high levels of customer satisfaction Managing the customer/resident journey whilst following the...