34 customer service jobs found in Guildford

Customer Service Representative Reigate - Office Based Full time - 35 hours Monday - Friday 3 Month contract with the possibility of the role becoming permanent Do you have excellent customer service skills as well as professional telephone manner and are looking for a new opportunity to start immediately? We're looking for a friendly, proactive Customer Services Representative to join a fantastic Customer serviced team based in Reigate, where you will be the first point of contact for customer enquiries. If you're passionate about helping people and creating effortless customer experiences, we'd love to hear from you. What you'll be doing As part of our supportive and collaborative team, you'll handle a mix of inbound customer calls. In this role, you will: Respond to customer queries using a customer‑centric approach to deliver clear, positive outcomes. Make outbound calls to third parties to gain the correct information. Provide quotes and updated re-quotes over the...

Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh, on a temporary basis. The Role: Customer Service Executive Hours: 9am - 5:30pm Hourly rate: £13ph Responsibilities: Work as part of the CRM (Customer Relationship Management) team to completes daily tasks in line with SLA given Inbound and outbound calling to help resolve customer queries Working with the Service complaints team to resolve any issues Take ownership of learning products to help customers further Ideal Candidate: Passion for customer service excellence Demonstrated aptitude for problem solving Proactive and the ability to take initiative with a 'can do' attitude Ability to attract trust and build strong relationships with the customers Focused and achievement oriented Embodies trust, integrity and ethics inside and outside the Company Ability to multitask, prioritise and manage time effectively Customer orientation and ability to adapt/respond...

Multi‑Drop Delivery Driver – £12.50–£13.00 per hour We’re looking for a reliable, energetic Multi‑Drop Driver to join our team. If you enjoy being out on the road, staying active, and delivering great service, this role could be a perfect fit. What you’ll be doing * Completing up to 40 drops per day across your delivery area * Loading, unloading, and handling parcels safely * Providing friendly, professional customer service at every stop * Planning efficient routes to keep deliveries on schedule * Keeping your vehicle clean, tidy, and road‑ready What we’re looking for * Physically fit and comfortable with a fast‑paced, hands‑on role * A full UK driving licence * Good time‑management and reliability * A positive attitude and willingness to get stuck in What we offer * Competitive pay: £12.50–£13.00 per hour * Consistent work and supportive team environment * A role that keeps you active and on the move

About the Role We are looking for an experienced and customer-focused Council Tax Officer to join our Revenues & Benefits team. You will play a key role in the accurate administration and collection of Council Tax, helping to deliver an efficient, fair, and responsive service to our residents. This is an excellent opportunity for someone with local authority Council Tax experience who is confident using Academy Systems and understands the importance of balancing income collection with high-quality customer care. Key Responsibilities * Administer Council Tax accounts, including liability, discounts, exemptions, premiums, and reliefs * Process changes of circumstance and maintain accurate Council Tax records * Issue bills, adjustments, reminders, final notices, and statutory correspondence * Provide clear and professional advice to customers via telephone, email, correspondence, and face-to-face where required * Support the recovery...

Rate: £24.56 per hour Location: Hybrid - Leatherhead or Haywards Heath Office, with travel across Brighton & Chichester Requirement: Must be a driver with access to a car Checks: Basic Criminal Record Check Overview We are seeking a proactive and community‑focused Visiting Available Homes Officer to join our team. This role combines customer-facing duties with essential administrative tasks, all geared toward minimising the time a property remains empty and ensuring a high-quality service for our customers. The ideal candidate will be a strong team player with a positive mindset and a genuine willingness to contribute ideas for continuous improvement. Key Responsibilities Property Visits & Customer Engagement Carry out property inspections to ensure homes meet required standards. Conduct viewings with prospective tenants across the local region. Complete tenancy sign-up appointments, offering excellent customer service throughout the process.Operational Efficiency...

Domestic Electrician  Location:  Walton on Thames  Hours: 42.5 hours per week (Monday to Friday) Rate: £24.60 per hour (CIS) Van & Fuel Card Provided We are currently seeking a qualified and experienced Electrician to join our team on a temp-to-perm basis. This role involves working across domestic properties, delivering high-quality work and aiming for first-time fixes wherever possible. Key Responsibilities: Carry out electrical repairs, maintenance, and installations in domestic properties Diagnose faults and complete necessary repairs to electrical systems Conduct EICRs and testing as required Ensure all work is compliant with current safety standards and regulations Maintain accurate records of completed work Deliver excellent customer service and maintain professional client relationships Qualifications and Experience: NVQ Level 3 in Electrical Installation (or equivalent) 18th Edition Wiring Regulations City & Guilds Testing & Inspection...

We are hiring Full Time METER READERS in Kingston-upon-Thames ! Role: Meter Reader (gas and electricity only) - working close to home no experience is required. Do you like working in an active outdoor role? Do you want to take control of your schedule and work flexibly? If the answer is yes, then this could be the role for you. As a Meter Reader you will be responsible for collecting data from gas, electricity meters for both commercial and residential properties. You will update meter reads accurately throughout the day on your handheld device, also entering the details on a handheld device at each location and providing excellent customer service. What we offer: · £14.80 - 15.00 per hour basic pay (weekly payment) · Weekly Hours 37.5 hours a week with flexible start and finish times Monday - Friday between 8am - 8pm. · £30,000 to £32,000 average annual earnings. · Progression and promotion opportunities for higher earnings -( 360 technical Meter Reader, Auditor, Gas and...

Maintenance Operative, Kingston KT1 £18 per hour - £38,000K per annum – Temporary with potential for permanent Luxury apartments are looking for a skilled Maintenance Operative to keep the building running safely, smoothly, and to the highest standard. The Role You’ll handle day‑to‑day repairs, planned maintenance (PPM), safety checks, and building systems across plumbing, electrical, HVAC, and general maintenance. You’ll be the first point of contact for residents’ maintenance requests and will support post‑completion activities, including managing O&M documents and defects. Key Responsibilities Reactive and planned maintenance across the building Daily operation of plant rooms and building systems Health & safety checks (fire alarms, emergency lighting, L8 water hygiene) Maintain records in the property management system (PMS) Manage contractors and oversee specialist works Support budgeting, invoicing, and cost control About You Proven experience in maintenance...

We are currently recruiting for a Class 2 (Category C) Driver on behalf of our well-established client based in Horley. This is a full-time, ongoing role delivering coal and wood products directly to residential properties. Job Role: * Driving a Class 2 vehicle for local and regional home deliveries * Delivering bags of coal and bundles of wood (manual handling required) * Ensuring excellent customer service during deliveries Requirements: * Valid UK Class 2 (Category C) licence * CPC and Digital Tachograph card * Physically fit and capable of heavy lifting * Good customer interaction and communication skills * Reliable, professional, and safety-focused Pay & Benefits: * Competitive hourly rates: £16.43 – £20.87/hour * Weekly pay via agency * Consistent Monday–Friday schedule * Ongoing work with potential for long-term placement * Supportive and friendly team...

Are you a reliable Class 2 driver looking for consistent agency work with a respected drinks distributor? Join our team based in Heston and help deliver top-quality alcoholic beverages to pubs, restaurants, and retail outlets across London and surrounding areas. Job Description: * Drive a Class 2 vehicle delivering alcoholic drinks (beer, wine, spirits) to a mix of hospitality and retail clients * Load and unload stock (manual handling required – must be physically fit) * Provide excellent customer service during deliveries * Complete delivery paperwork and maintain vehicle cleanliness * Follow all road safety and delivery protocols Requirements: * Valid UK C (Class 2) driving licence * CPC qualification and Digi Tacho card * Minimum 6 months of commercial driving experience preferred * Good knowledge of London roads * Must be over 18 (due to nature of goods being delivered) * Positive attitude, punctual, and presentable What We Offer: *...

Project Payroll Specialist; Crawley; 12 months; 37 hrs per week; Hybrid working; Inside IR35 We are currently recruiting for a Project Payroll Specialist to work with our client based in the aerospace sector based in Crawley. The role offers hybrid working, with 3 days in site required The purpose of the role is to support payroll-related tasks and projects and driving continuous improvements in payroll processes and systems. Ensuring end to end processes are streamlined and efficient identifying areas of improvements with the ability to analyse data to inform decision making. This role ensures efficient, accurate, and compliant payroll operations by supporting implementations, upgrades, and innovations that enhance payroll performance and employee experience. To ensure, as a collaborative and committed team, the timely, accurate, and robust delivery of payroll services for company UK employees. This is achieved by working closely with the company payroll provider and...

Business Analyst | Customer Journey Analysis | Berkshire | Hybrid | £750/day (Inside IR35) | 12 Months Contract | Our client is seeking an experienced Business Analyst with experience in supporting digital and AI enabled customer service solutions, including assisted service or self-service functions. Required Key Skills & Experience: Proven experience as a Senior Business Analyst supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments. Strong background in customer journey analysis, process re-engineering, and target operating model design. Experience working with CRM and contact centre platforms, ideally Salesforce and/or Amazon Connect (or equivalent). Experience operating in Agile delivery environments, supporting squads through sprints and releases. Exposure to AI tools, conversational analytics, speech-to-text, or intelligent routing. Professional Business Analysis certification desirable (BCS, IIBA,...

Tyre Fitter We are recruiting for an experienced Tyre Fitter to work for our client who are in Slough, Berkshire. THE DUTIES: * Provide excellent customer service and clear communication regarding work carried out. * Diagnose tyre-related issues such as punctures, uneven wear, and valve faults. * Follow health & safety procedures and always company guidelines. * Safely jack up vehicles and remove/fit tyres using appropriate tools and equipment. ESSENTIAL QUALIFICATIONS: * Previous experience being a Tyre Fitter is essential. * Must be physically fit and able. THE HOURS: Monday – Friday: 8:00am - 5:30pm THE PAY: You will earn an hourly rate between £22 - £27 per hour If you’re interested in this position, please give Louise a call, details are below: Louise Bowles Recruitment Consultant (phone number removed)

Collections Officer – South London - Must be in SW, SM, SE ,CR postcodes - MUST HAVE DRIVING LICENSE AND ACCESS TO OWN VEHICLE Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing...

Subject Access Request Caseworker – Information Governance Location: Tameside Are you a highly organised individual with a keen eye for detail and a passion for protecting people’s information rights? We’re looking for a Subject Access Request Caseworker to join the Information Governance Team at Tameside Council and play a key role in ensuring compliance with data protection legislation. This is an exciting opportunity to work within a fast-paced environment where accuracy, confidentiality, and strong organisational skills are essential. You’ll help ensure that the Council meets its legal obligations while supporting transparency and trust with residents. The Role As a Subject Access Request Caseworker, you will support the day-to-day delivery of Information Governance across the Council, ensuring robust compliance with data protection legislation. A key focus of the role will be handling Subject Access Requests (SARs) and other information rights requests, including the...

ALL ROUND MULTI TRADERS Temp Positions available x9 positions available Location: x5 Covering South East London Mottingham, Penge, Bromley, Orpington, Biggin Hill and Surrounding x4 South West London Morden and surrounding Van, fuel card provided £24.54 per hour via Umbrella Mon - Fri 8am -5pm Good all round candidates with can do attitudeWe're looking for 9 Multi-skilled and enthusiastic tradesperson able to deliver a first class repairs service across a variety of our properties in the South East London and South West areas listed above. With a relevant qualification in your primary trade, and one or more secondary trades you will have good customer care and admin skills and enjoy working with people and finding solutions to problems. You will be required to carry out the full range of general maintenance and new installation work to occupied and vacant properties whilst ensuring that Health and Safety procedures and safe working practices are adhered to at all times....

Grounds Maintenance OperativeHourly Rate: £16.75 per hour Van & Fuel Card Provided Location: Bracknell and Surrounding Areas About the RoleWe’re seeking a reliable and hardworking Grounds Maintenance Operative to join our team. You will play a key role in maintaining clean, safe, and attractive communal spaces across estates in Bracknell and the surrounding areas, delivering high?quality grounds maintenance services in line with horticultural best practice. What You’ll Be Doing Carrying out grounds maintenance duties including grass cutting, hedge trimming, pruning, weed control and litter picking. Completing scheduled work as instructed by the Grounds Maintenance Team Leader. Using a PDA system to record visits and tasks completed. Working in line with Health & Safety procedures and participating in regular Toolbox Talks. Ensuring tools, equipment, and vehicles are kept clean and well maintained, reporting any defects. Supporting other trade teams when required to...

Want to lead a team that keeps our homes safe, compliant, and high‑quality? We’re looking for an experienced, energetic Repairs Manager to drive excellence across our responsive and cyclical repairs service. If you’re a natural leader with strong technical know‑how and a passion for improving housing services, this is your next big move. What You’ll Be Doing * Leading and motivating a team of surveyors and repairs officers * Making sure repairs are completed right — first time, on time * Driving performance across staff and contractors * Investigating complex building issues (drainage, defects, asbestos, etc.) * Managing budgets, authorising works and maintaining controls * Improving customer experience and solving problems quickly * Using data to influence future investment and maintenance programmes * Collaborating across teams to keep standards high What You Bring * Degree‑level qualification in a construction‑related field * 10+ years’...

Housing Officer (Interim – 3 Months) Hertfordshire | Hybrid / Remote | Patch visits approx. 3 days per week An experienced Housing Officer is required for a 3-month interim assignment managing a general needs patch across Hertfordshire. This is a varied, frontline role covering core housing management functions, with a particular need for someone confident handling anti-social behaviour cases alongside wider tenancy management responsibilities. The role will involve managing day-to-day tenancy issues including ASB, estate and property inspections, tenancy sustainment, safeguarding concerns and liaison with partner agencies. You’ll work autonomously across your patch, ensuring issues are resolved promptly and residents receive a consistent and professional service. While this is a mixed housing management role, solid ASB experience is essential, including handling complaints, taking proportionate enforcement action and working collaboratively with internal teams and external...

Our client is seeking a Client Services Manager to join their Client Services team on a full-time basis. This role sits within a small, energetic and ambitious organisation and will be responsible for overseeing client relationships to ensure high levels of satisfaction and retention while meeting wider business objectives. The successful candidate will lead and motivate a team, develop and implement effective service strategies and manage escalated client issues, drawing on a strong understanding of the organisation’s business systems, tools and processes. Key Responsibilities * Team Leadership: Recruit, train, motivate, and supervise client service representatives, setting goals and monitoring performance. * Client Relationship Management: Act as primary point of contact, build strong relationships and ensure clients receive exceptional service. * Strategy & Improvement: Develop and implement strategies enhancing customer satisfaction, retention & sales * Issue...