14 customer service jobs found in Liverpool

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

1st Line Support – 6-Month Contract – Hybrid - Liverpool VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line / Service Desk Support – in a Windows / Microsoft environment. Windows 10/ Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar (desirable) Role details: Job...

We are looking for flexible and reliable individuals to join us as Relief Service Technicians on a zero-hours basis. This role is ideal for those seeking occasional work, including retirees or anyone looking to pick up extra shifts around other commitments. You'll be called upon to provide cover when needed, supporting our team to maintain high service standards for our customers across the North West. Therefore, if this is something you may be interested in see below! Pay Rate: £12.71 per hour Contract Type: Zero-hours / Ad hoc Location: North West Region - primarily Liverpool, Manchester and surrounding areas Hours: No guaranteed hours - shifts offered as required (e.g. to cover sickness, holidays, or peak periods). Typical working pattern when on shift includes early starts and mid-afternoon finishes. What You'll Do When working a shift, you will: Service washroom products (including clinical waste, sanitary units, air fresheners, and soap dispensers) Exchange and...

We are recruiting Class 1 drivers to join us in supporting one of the UK's leading distribution groups who specialise in logistics and warehousing. Successful candidates will be supporting the General Haulage and Trunking Operations. This role is ideal for a HGV driver who takes pride in safe driving, excellent customer service and dependable delivery standards. The roles are full time, working on a permanent basis and we have a variety of shift patterns including days (between 03:00 - 07:00 starts) and Nights (between 16:00 - 22:00 starts) available working any 5 days from 7. Weekend work may be required depending on demand but is optional. Driver Responsibilities: * General Haulage with Curtainside trailers, to Distribution Centres and Stores * Collections from Stores to load out to Distribution Centres * Supporting General work, including occasional store deliveries and requirement to load and unload cages * Trunking Opportunities available depending on availability *...

Service Desk Analyst Remote/Liverpool (on site once a week) 3-6 months (could go perm) £150 per day (Inside IR35) A Service Desk Analyst is required for our client based in Liverpool. Occasional visits to the client site will be required. The successful candidate will provide support for a variety of software and hardware systems used within the organisation involving all aspects of customer support. The role includes telephony, remote and desk side support. The role will be responsible for day to day delivery of IT Service Desk and administration activities according to governance, processes, policies and agreed service level agreements. Accountabilities- * Providing customer centred support adhering to service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements * Ensure troubleshooting steps are followed consulting documentation, knowledge...

Class 2 HGV Driver – Liverpool / Warrington Position: Class 2 HGV Driver Location: Predominantly Liverpool, with occasional starts from Warrington Job Type: Full-Time / Ongoing Work Pay Rates £20.00 per hour (including holiday pay) £15.50 per hour (excluding holiday pay) About the RoleWe are currently seeking reliable and experienced Class 2 (Category C) Drivers to join our growing transport team. The role is primarily based in Liverpool, although drivers may occasionally be required to start their shift from our Warrington operation. This is a straightforward multidrop role involving up to 10 deliveries per day using curtainsider vehicles. There is no handball involved, making it an ideal position for drivers looking for a professional driving-focused role. Key Responsibilities Operating Class 2 curtainsider vehicles safely and professionally. Completing up to 10 drops per shift. Ensuring all deliveries are completed accurately and on time. Conducting daily vehicle checks...

Are you an experienced housing professional looking for your next opportunity to make a real impact in local communities? We are seeking a proactive and confident Tenancy Management Officer to join one of our Liverpool based social housing clients on an interim basis working to support neighbourhoods across Liverpool, Runcorn and Widnes. Your new role You'll be responsible for delivering a high‑quality tenancy and estate management service, ensuring safe, sustainable and well‑managed communities. This is a fast‑paced role where no two days look the same and you'll be trusted to manage your workload independently while delivering excellent customer service. Day to day, you will: Manage a patch of general‑needs properties across the region Conduct tenancy sign‑ups, reviews, and sustainment work Respond to and manage low‑level ASB cases, breaches and tenancy issues Carry out estate inspections and identify improvements Work closely with internal teams, external partners and...

A fantastic opportunity has arisen for a Qualified Gas Engineer to join an ever growing company on a sub-contracting basis working with Prestige skills & our clients. Due to the expansion we are giving the right candidates the chance to join our professional and dynamic team. All applicants must be experienced & qualified gas engineers with CCN1/CMA1 and MET1 Qualifications All applicants must have their own van and tools. Skills ·Experience in a similar role ·Must be a team player ·Have a good work ethic ·Fantastic customer service skills About the Role The role will be, working as a metering engineer attending faulty gas meters which would need exchanging, installing or repairing. You will be expected to carry out a number of tasks which include visual inspections of gas appliances, standing and working pressure checks and, alteration of meter locations. The role is fully customer focused, carrying out essential works driven by the HSE. If you would like to be...

Tyre Fitter We are recruiting for an experienced Tyre Fitter to work for our client who are in Liverpool, Mersyside. THE DUTIES: * Provide excellent customer service and clear communication regarding work carried out. * Diagnose tyre-related issues such as punctures, uneven wear, and valve faults. * Follow health & safety procedures and always company guidelines. * Safely jack up vehicles and remove/fit tyres using appropriate tools and equipment. * You will need to drop off your work van back to site and pick up from site daily. ESSENTIAL QUALIFICATIONS: * Previous experience being a Tyre Fitter is essential. * Must be physically fit and able. THE HOURS: Monday – Friday: 8:00am - 5:30pm THE PAY: You will earn an hourly rate between £22 - £27 per hour If you’re interested in this position, please give Louise a call, details are below: Louise Bowles Recruitment Consultant

About the role Title – Retail security officer Pay Rate – £13.58 Location – Aintree Shift Timings – Full time, 40 hours per week and must be able to work weekends You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike. What will you get in return? Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer. Company-funded SIA License renewal. Cycle to work scheme. Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest. Salary finance loans and monthly advances. Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more. Save as you earn. Life cover. Private medical cover. Childcare vouchers. Private pensions. Fantastic...

Class 2 RoRo Driver Location: L34, Merseyside Pay Rate: £16.00 per hour Start Times: Between 6:00am - 8:00am Working Days: Monday - Friday We are currently recruiting for an experienced Class 2 RoRo Driver to join a busy and growing waste and recycling operation based in the L34 area. The Role * Operating Roll-On Roll-Off (RoRo) vehicles * Delivering and collecting skips and containers from commercial and industrial sites * Completing vehicle checks and ensuring compliance with transport legislation * Providing excellent customer service when interacting with clients on-site * Maintaining accurate paperwork and records Requirements * Valid Category C (Class 2) licence * Valid Driver CPC qualification * Digital Tachograph Card * Previous RoRo experience preferred * Good understanding of driver hours and road transport regulations * Reliable, professional, and safety-conscious approach to work What's on Offer? * £16.00 per hour * Monday to...

One of my clients are looking for a Venue and Event Manager, this is a 6 months minimum contract with possible further extension. ROLE: You will lead on client liaison from sales to operational delivery of events across City Hall venues. You will be the primary point of contact for clients throughout the sales to operations journey and will ensure all activities are executed to an extremely high standard, in line with client expectation and venue operations legislation. You will ensure that the venue and the events delivered are viewed as shining examples of excellence to both internal and external customers. Main Areas of Responsibility * You will be a self-motivated, confident, and enthusiastic individual, who will bring a true passion and focus on driving new income streams, identifying sales opportunities and leads * You will be responsible for end-to-end development, sales, coordination and * management of bespoke Corporate and Public events * Anticipate...

Job Advert Customer Operations Advisor  Location: Valley Road, Birkenhead (potentially the opportunity to work some days from home once training is completed) Contract: Fixed-Term (July 2026 – January 2027) Monday – Friday 9am – 5pm Salary £24,800 per year Overtime from October – December (including some Saturdays) No holidays can be taken in November & December About the role We’re looking for a customer-focused and detail-driven Customer Operations Advisor to join our Love2shop team on a fixed-term basis during one of our busiest and most exciting periods of the year. You’ll be at the heart of our customer experience—supporting customers across phone, email, live chat and social media, resolving queries quickly and efficiently, and ensuring every interaction leaves a positive impression. What you’ll be doing Acting as a subject matter expert across our range of physical and digital products Supporting customers across multiple channels (phone, email, live chat & social)...

About the role Title – Support Security Officer Pay Rate – £14.58 per hour Location – Liverpool One, Liverpool, Prescot Cables, Cheshire Oaks, Widnes Shift Timings – Various shifts including weekends You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike. What will you get in return? Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer. Company-funded SIA License renewal. Cycle to work scheme. Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest. Salary finance loans and monthly advances. Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more. Save as you earn. Life cover. Private medical cover. Childcare...