35 customer service jobs found in Liverpool

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Belmont Recruitment are currently looking for an experienced Customer Service Advisor to join a Housing Association based in Chester on an ongoing temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Duties: * Deliver exceptional customer service, responding to enquiries and resolving issues by telephone, email and face-to-face where required. * Build positive relationships with residents, customers and internal stakeholders. * Provide administrative support to ensure services are delivered efficiently. * Maintain accurate customer records and update internal systems in line with data protection requirements. * Updating database systems with tenant information * Sending out mailmerges * Interrogating data Requirements: * Previous experience of working in a customer service environment * Strong administration experience * Ability to complete mailmerges and interrogate data Please apply with an up to date CV...

Regional Customer Services Manager North West Region, Warrington, WA3 6YF Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Regional Customer Services Manager to join our team in the North West region on a Fixed Term Contract for 14 months. The role of Regional Customer Services Manager will see you lead and direct the regional Customer Services function, ensuring high‑quality service delivery, effective workflow, and consistently positive customer outcomes across the full post‑completion customer journey. The role has overall accountability for operational performance, customer satisfaction, warranty and NHBC obligations, cost control,...

1st Line Support – 6-Month Contract – Hybrid - Liverpool VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line / Service Desk Support – in a Windows / Microsoft environment. Windows 10/ Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar (desirable) Role details: Job...

We are looking for flexible and reliable individuals to join us as Relief Service Technicians on a zero-hours basis. This role is ideal for those seeking occasional work, including retirees or anyone looking to pick up extra shifts around other commitments. You'll be called upon to provide cover when needed, supporting our team to maintain high service standards for our customers across the North West. Therefore, if this is something you may be interested in see below! Pay Rate: £12.71 per hour Contract Type: Zero-hours / Ad hoc Location: North West Region - primarily Liverpool, Manchester and surrounding areas Hours: No guaranteed hours - shifts offered as required (e.g. to cover sickness, holidays, or peak periods). Typical working pattern when on shift includes early starts and mid-afternoon finishes. What You'll Do When working a shift, you will: Service washroom products (including clinical waste, sanitary units, air fresheners, and soap dispensers) Exchange and...

We are recruiting Class 1 drivers to join us in supporting one of the UK's leading distribution groups who specialise in logistics and warehousing. Successful candidates will be supporting the General Haulage and Trunking Operations. This role is ideal for a HGV driver who takes pride in safe driving, excellent customer service and dependable delivery standards. The roles are full time, working on a permanent basis and we have a variety of shift patterns including days (between 03:00 - 07:00 starts) and Nights (between 16:00 - 22:00 starts) available working any 5 days from 7. Weekend work may be required depending on demand but is optional. Driver Responsibilities: * General Haulage with Curtainside trailers, to Distribution Centres and Stores * Collections from Stores to load out to Distribution Centres * Supporting General work, including occasional store deliveries and requirement to load and unload cages * Trunking Opportunities available depending on availability *...

Service Desk Analyst Remote/Liverpool (on site once a week) 3-6 months (could go perm) £150 per day (Inside IR35) A Service Desk Analyst is required for our client based in Liverpool. Occasional visits to the client site will be required. The successful candidate will provide support for a variety of software and hardware systems used within the organisation involving all aspects of customer support. The role includes telephony, remote and desk side support. The role will be responsible for day to day delivery of IT Service Desk and administration activities according to governance, processes, policies and agreed service level agreements. Accountabilities- * Providing customer centred support adhering to service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements * Ensure troubleshooting steps are followed consulting documentation, knowledge...

Class 2 HGV Driver – Liverpool / Warrington Position: Class 2 HGV Driver Location: Predominantly Liverpool, with occasional starts from Warrington Job Type: Full-Time / Ongoing Work Pay Rates £20.00 per hour (including holiday pay) £15.50 per hour (excluding holiday pay) About the RoleWe are currently seeking reliable and experienced Class 2 (Category C) Drivers to join our growing transport team. The role is primarily based in Liverpool, although drivers may occasionally be required to start their shift from our Warrington operation. This is a straightforward multidrop role involving up to 10 deliveries per day using curtainsider vehicles. There is no handball involved, making it an ideal position for drivers looking for a professional driving-focused role. Key Responsibilities Operating Class 2 curtainsider vehicles safely and professionally. Completing up to 10 drops per shift. Ensuring all deliveries are completed accurately and on time. Conducting daily vehicle checks...

Are you an experienced housing professional looking for your next opportunity to make a real impact in local communities? We are seeking a proactive and confident Tenancy Management Officer to join one of our Liverpool based social housing clients on an interim basis working to support neighbourhoods across Liverpool, Runcorn and Widnes. Your new role You'll be responsible for delivering a high‑quality tenancy and estate management service, ensuring safe, sustainable and well‑managed communities. This is a fast‑paced role where no two days look the same and you'll be trusted to manage your workload independently while delivering excellent customer service. Day to day, you will: Manage a patch of general‑needs properties across the region Conduct tenancy sign‑ups, reviews, and sustainment work Respond to and manage low‑level ASB cases, breaches and tenancy issues Carry out estate inspections and identify improvements Work closely with internal teams, external partners and...

A fantastic opportunity has arisen for a Qualified Gas Engineer to join an ever growing company on a sub-contracting basis working with Prestige skills & our clients. Due to the expansion we are giving the right candidates the chance to join our professional and dynamic team. All applicants must be experienced & qualified gas engineers with CCN1/CMA1 and MET1 Qualifications All applicants must have their own van and tools. Skills ·Experience in a similar role ·Must be a team player ·Have a good work ethic ·Fantastic customer service skills About the Role The role will be, working as a metering engineer attending faulty gas meters which would need exchanging, installing or repairing. You will be expected to carry out a number of tasks which include visual inspections of gas appliances, standing and working pressure checks and, alteration of meter locations. The role is fully customer focused, carrying out essential works driven by the HSE. If you would like to be...

Tyre Fitter We are recruiting for an experienced Tyre Fitter to work for our client who are in Liverpool, Mersyside. THE DUTIES: * Provide excellent customer service and clear communication regarding work carried out. * Diagnose tyre-related issues such as punctures, uneven wear, and valve faults. * Follow health & safety procedures and always company guidelines. * Safely jack up vehicles and remove/fit tyres using appropriate tools and equipment. * You will need to drop off your work van back to site and pick up from site daily. ESSENTIAL QUALIFICATIONS: * Previous experience being a Tyre Fitter is essential. * Must be physically fit and able. THE HOURS: Monday – Friday: 8:00am - 5:30pm THE PAY: You will earn an hourly rate between £22 - £27 per hour If you’re interested in this position, please give Louise a call, details are below: Louise Bowles Recruitment Consultant

About the role Title – Retail security officer Pay Rate – £13.58 Location – Aintree Shift Timings – Full time, 40 hours per week and must be able to work weekends You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike. What will you get in return? Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer. Company-funded SIA License renewal. Cycle to work scheme. Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest. Salary finance loans and monthly advances. Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more. Save as you earn. Life cover. Private medical cover. Childcare vouchers. Private pensions. Fantastic...

Class 2 RoRo Driver Location: L34, Merseyside Pay Rate: £16.00 per hour Start Times: Between 6:00am - 8:00am Working Days: Monday - Friday We are currently recruiting for an experienced Class 2 RoRo Driver to join a busy and growing waste and recycling operation based in the L34 area. The Role * Operating Roll-On Roll-Off (RoRo) vehicles * Delivering and collecting skips and containers from commercial and industrial sites * Completing vehicle checks and ensuring compliance with transport legislation * Providing excellent customer service when interacting with clients on-site * Maintaining accurate paperwork and records Requirements * Valid Category C (Class 2) licence * Valid Driver CPC qualification * Digital Tachograph Card * Previous RoRo experience preferred * Good understanding of driver hours and road transport regulations * Reliable, professional, and safety-conscious approach to work What's on Offer? * £16.00 per hour * Monday to...

One of my clients are looking for a Venue and Event Manager, this is a 6 months minimum contract with possible further extension. ROLE: You will lead on client liaison from sales to operational delivery of events across City Hall venues. You will be the primary point of contact for clients throughout the sales to operations journey and will ensure all activities are executed to an extremely high standard, in line with client expectation and venue operations legislation. You will ensure that the venue and the events delivered are viewed as shining examples of excellence to both internal and external customers. Main Areas of Responsibility * You will be a self-motivated, confident, and enthusiastic individual, who will bring a true passion and focus on driving new income streams, identifying sales opportunities and leads * You will be responsible for end-to-end development, sales, coordination and * management of bespoke Corporate and Public events * Anticipate...

Customer Resolution Officer Waterfront Point, Widnes Full-Time, Fixed Term Contract Here at Halton Housing, we are looking for an experienced Customer Resolution Officer to work across our vibrant organisation. Hours: 37 hours per week (Monday - Friday) Duration: Fixed Term (until January 2027) What You’ll Do: * Support and manage customer complaints, ensuring they are logged, investigated and resolved within agreed timeframes * Gather evidence and work with colleagues to deliver fair, clear outcomes * Manage escalations and complex cases, coordinating with internal teams where needed * Act as a first point of contact for disrepair claims, maintaining accurate records and providing updates * Coordinate actions arising from cases, including works and external responses * Capture learning from complaints and contribute to continuous service improvement What You’ll Need: * Experience in a customer service, complaints, disrepair or resolutions role with a strong focus on...

Halton Borough Council is seeking an experienced and highly motivated Interim Licensing Manager to lead and develop its Licensing Service within Legal Services. This is an excellent opportunity for a licensing professional with strong leadership capabilities and extensive knowledge of licensing legislation to make a significant impact within a forward-thinking local authority. The Role As Interim Licensing Manager, you will be responsible for leading, managing and developing the Council's licensing functions, ensuring the effective administration, regulation and enforcement of statutory licensing regimes. You will oversee the delivery of high-quality, customer-focused and legally compliant licensing services that promote public safety, safeguard vulnerable people and support the Council's wider corporate objectives. Key responsibilities will include: Leading and managing the Licensing Team to ensure effective service delivery across all licensing functions. Acting as the...

About the Role As a Waste Management Loader, you will work as part of a collection crew responsible for the safe and efficient collection of household and commercial waste, recycling, and green waste across the borough. Key Responsibilities * Collect household, recycling, and garden waste in accordance with scheduled routes. * Assist the driver and collection crew in maintaining efficient waste collection services. * Ensure waste and recycling containers are handled safely and returned appropriately. * Follow health and safety procedures at all times. * Report any issues, hazards, or incidents to supervisors. * Deliver excellent customer service when interacting with residents and businesses. * Support the council's environmental and recycling objectives. What We're Looking For * A positive attitude and strong work ethic. * Ability to work effectively as part of a team. * Good level of physical fitness, as the role involves manual handling and...

HGV Class 2 Day Driver – Haydock £16.20 per hour | Overtime £24.30 per hour | Weekend Rate £19.44 per hour We are currently recruiting experienced HGV Class 2 Day Drivers for a well-established operation based in Haydock. This role involves multi-drop cage deliveries, offering regular day shifts and excellent earning potential through overtime and weekend work. The Role * HGV Class 2 (Category C) driving * Delivering goods using cages * Multi-drop deliveries to customer locations * Completing vehicle checks and relevant paperwork * Providing excellent customer service at delivery points * Maintaining compliance with all driving regulations and company procedures Pay Rates * £16.20 per hour (first 9 hours worked per shift) * £24.30 per hour (all hours worked after 9 hours per shift) * £19.44 per hour for weekend shifts Requirements * Valid HGV Class 2 (Category C) licence * Valid CPC and Digital Tachograph Card * Good understanding of driver...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Our client based in on the Chester Business Park are seeking a detail-oriented and organised temporary Data Entry Administrator to join their team for a minimum of 3 months. The ideal candidate will be responsible for ensuring accurate data entry and supporting administrative functions within the organisation. This role requires an exceptional attention to detail and a good level of data entry speed. Monday-Friday. 9:00am-5:00pm. £13.44 per hour, paid weekly each Friday. Duties * Maintain and update databases with accurate information. * Perform data entry tasks with a high level of attention to detail. * Assist in the preparation of reports and documentation as required. * Manage clerical duties including filing, organising documents. * Collaborate with team members to streamline data management processes. Skills * Previous administrative experience is essential, within a customer service environment * Experience navigating internal CRM software and...