14 customer service advisor jobs found in Liverpool

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Customer Service Advisor - 4 on / 4 off | 7am-7pm | Temp to Perm This role is the first point of contact for clients reporting maintenance issues, ensuring every request is logged accurately and handled with professionalism. You'll support the full end‑to‑end process, helping deliver a smooth and efficient service. Key Responsibilities Answer inbound customer calls and provide clear, supportive guidance. Log, track, and manage jobs using internal systems with high accuracy. Raise service requests and route them to the correct internal teams. Update customers on outstanding jobs, progress, and contract entitlements. Run reports to monitor workflow and job progression. Liaise with internal departments and subcontractors to keep jobs moving. Chase and escalate outstanding tasks when required. Maintain strong professionalism and customer care at all times. Complete administrative tasks with excellent attention to detail. If interested please apply with your CV or Call...

Customer Service Advisor Manchester City Centre £14.50 per hour 37.5 hours per week (Monday - Friday) 12-week temporary contract (potential for extension) ________________________________________ The Role We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service. ________________________________________ Key Responsibilities * Handling inbound and outbound customer enquiries via phone and email * Providing professional and efficient support to resolve customer queries * Updating customer records accurately on internal systems * Investigating and resolving issues in a timely manner * Working collaboratively with internal teams to ensure a high level of service delivery * Maintaining compliance with company policies and data protection standards...

Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer...

Customer Service Advisor Trainer Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini. In this role, you will be responsible managing the compilation, promotion and delivery of training material to new and existing employees. What you'll do Schedule training across the service desk Update the Client training database Identification and analysis of training courses required with steer from the Line Manager Delivering and facilitating training courses to new starters Ensure new starters readiness to go live in line with Client requirements Co-ordinate course attendance Identify and communicate any areas of improvement Ensure quality of new and existing user documentation and training materials Build and maintain a close working relationship with Service Centre...

Customer Service Advisor £13.50 per hour Stockport based on site 3 month temp contract Monday to Friday 9am to 6pm A fun loving, growing logistics company in Stockport City Centre seeks an experienced Customer Service Coordinator to enhance customer relationships and ensure smooth operations within the Transport department. Responsibilities include: Outbound calls drivers to gather compliance evidence of the delivery made Liaising with customers and suppliers Managing databaseThe ideal candidate should possess: Experience in a Transport/Distribution environment Excellent communication skills Proficiency in Microsoft Office If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview....

Purpose To work as part of a payroll support and HR Administration team responsible for processing of a broad range of payroll-related transactions received from internal stakeholders, whilst adhering to Service Level Agreements. To provide customer-focused support to UK-based colleagues on the telephone and via ticket service on a broad range of payroll matters. To provide daily support to internal and external stakeholders to enable the successful running of the payroll from start to finish and to also produce important HR correspondence for internal and external stakeholders, including employment references, Solicitor's reports and mortgage/rental operations. Key Accountabilities Process Payroll related transactions from internal stakeholders, such as: ● Detached Duty, Standby, On Call ● One time payment submissions ● Memberships, Loans, PASS scheme ● Working Party Subsistence ● P45 / New Starter Declarations ● Settlement Agreements ● Court Orders Process Time...

Our client has an opportunity for an SAP Payroll and Time Advisor to join them on a contract basis for 6 months with possible extension. You will be working as part of a payroll support and HR Administration team responsible for processing of a broad range of payroll-related transactions received from internal stakeholders, whilst adhering to Service Level Agreements. Role: SAP Payroll and Time Advisor Location: Broughton, Flintshire. 4 days onsite per week Hours: 35 hours per week Hourly Rate: £23.07 per hour via Umbrella, inside IR35 Clearance: BPSS required before starting What you'll be doing: Process Payroll related transactions from internal stakeholders, such as: Detached Duty, Standby, On Call One time payment submissions Memberships, Loans, PASS scheme Working Party Subsistence P45 / New Starter Declarations Settlement Agreements Court OrdersProcess Time related transactions from internal stakeholders, such as: Overtime Shift Changes Sickness Phased Return To...

We are recruiting for a Payroll & Time Advisor for a leading Aerospace organisation based in Broughton. The role will be 4 days a week on site, 1 day WFH. Purpose To work as part of a payroll support and HR Administration team responsible for processing of a broad range of payroll-related transactions received from internal stakeholders, whilst adhering to Service Level Agreements. To provide customer-focused support to UK-based colleagues on the telephone and via ticket service on a broad range of payroll matters. To provide daily support to internal and external stakeholders to enable the successful running of the payroll from start to finish and to also produce important HR correspondence for internal and external stakeholders, including employment references, Solicitor’s reports and mortgage/rental operations. Key Accountabilities Process Payroll related transactions from internal stakeholders, such as: * Detached Duty, Standby, On Call * One time payment...

SAP Payroll & Time Advisor Location: Broughton, North Wales (Hybrid Working - 4 Days Onsite) Contract: 6 month contract Rate: £17.24 per hour PAYE / £23.07 per hour Umbrella Hours: 35 hours per week (4.5 days, flexible working between 7am-7pm) IR35: Inside IR35 Clearance: BPSS+ required (arranged by our client) Our client is seeking an experienced SAP Payroll & Time Advisor to join their Reward Operations team in Broughton. This is an excellent opportunity for a payroll professional with strong administration and customer service experience to support a large and dynamic workforce, ensuring payroll processes are delivered accurately and efficiently. The Role As a SAP Payroll & Time Advisor, you will play a key role in supporting payroll and HR administration activities, processing a wide range of payroll and time management transactions while providing excellent support to internal stakeholders. Key Responsibilities Process payroll-related transactions...

Multi Trades Recruitment is looking for a reliable and organised Customer Care Advisor / Planner to join a busy Facilities Management team. This is a fast-paced role supporting planning and customer service operations, handling customer enquiries while coordinating engineers and operatives to ensure works are delivered efficiently and in line with service level agreements. About the Role: You will act as a key point of contact for customers, managing enquiries via phone, email, and internal systems, while planning and scheduling works for operatives. Key Responsibilities: * Handle incoming calls, emails, and portal requests from customers * Book and confirm appointments using internal systems (Castleton Maintain) * Raise, update and close support tickets via CAFM systems * Plan and schedule works for operatives and engineers * Manage and update diaries to ensure efficient workflow * Monitor and ensure SLAs are met * Investigate and resolve customer queries...

Rental Sales Advisor / Admin Coordinator, Oldham Based £26, 000 Monday – Friday, 8:30 – 5:30pm Our client is looking for a motivated and customer-focused Rental Sales Advisor / Admin Coordinator to join their busy team in Oldham. This is an excellent opportunity for someone with a background in sales, customer service or administration who enjoys working in a fast-paced environment. The successful candidate will be responsible for delivering outstanding customer service, maximising sales opportunities and ensuring customers receive the right vehicle rental solution to meet their needs. Key Responsibilities as a Rental Sales Advisor / Admin Coordinator * Providing a professional and friendly welcome to customers, both in person and over the phone. * Understanding customer requirements and recommending the most suitable rental solutions. * Managing reservations, rental agreements and payment processing accurately. * Explaining rental terms, insurance options and additional...

ADDISON PROJECT PLC – Senior Project Engineer, Daresbury For over 25 years, Addison Project plc has delivered innovative, sustainable engineering solutions across the chemical, pharmaceutical, energy, and food & beverage sectors. As a family‑owned business with UK‑wide coverage, we combine technical excellence with a collaborative, client‑focused approach. Our fully integrated EPCM capability supported by strong CDM and HSSEQ leadership and accredited management systems ensures projects are delivered safely, efficiently, and to the highest standards from concept through to commissioning and start‑up. If you're passionate about engineering and want to join a dynamic, people‑focused consultancy driving progress and sustainability across the UK’s manufacturing and process industries, Addison Project is the place for you. WORKSCOPE Addison Project Plc are seeking Senior Project Engineer Services from (PSC) contractors who have UK Onshore experience delivering EPCM Projects as a...

Reception Administrator Shrewsbury – On site parking Temp-to-Perm £26,000 DOE Monday-Friday – 8:30am-5pm – 37.5 hours per week Prince Personnel are working in partnership with a well-established and prestigious business with an exemplary reputation, in their search for a Reception Administrator. In the role you will act as the first point of contact for the business and manage the reception area, in addition to this you will provide admin support to other areas of the business such as HR, Finance and Customer Service. Responsibilities and duties will include, but not limited to: Reception Duties * Answer telephone calls and direct to the relevant person/department. * Maintain accurate and up-to-date telephone listings on the company intranet and on the phone system. * Manage the reception area, maintain security of doors and manage visitor records/fire lists. * Welcome and greet customers, suppliers and visitors. Sign them in and field them to the relevant personnel. Ensure...