266 housing officer jobs found in Liverpool

Senior Housing Officer – 6 Month Contract – North West We are currently recruiting for an experienced Senior Housing Officer to join a reputable Housing Association in the North West on an initial 6-month contract. This role will involve managing a busy and complex housing patch, delivering high-quality tenancy and neighbourhood services, and leading on anti-social behaviour (ASB) cases. Key Responsibilities: * Manage a designated housing patch, ensuring effective tenancy management * Handle ASB cases, including complex and high-risk situations * Support and guide junior officers within the team * Work in partnership with external agencies including Police and Local Authorities * Ensure compliance with housing policies and procedures Requirements: * Previous experience in a Senior Housing Officer or Housing Officer role * Strong knowledge of tenancy management and ASB * Ability to manage a high-volume caseload * Excellent communication and stakeholder...

Housing Officer Burton on Trent Flexible - full time - 37.5 hours per week Contracted position Duration - 3-6 months Hourly Rate - £Negotiable Our client, an organisation based in Bur is looking for a Housing Officer, to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support. Duties of the Housing Officer role will include, but is not limited to: Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents. Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully. Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions. Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation. Manage tenancy-related matters...

Vivid's client in the East Midlands is currently looking for an experienced Housing Officer for a minimum of 12 months with the option to be extended depending on experience. - Housing Officer - East Midlands - 12 months - £22 - 27 ph - Start ASAP About the Role: * Responsible for the management of internal and external communal areas * Work with appropriate partners and support agencies to assist in the resolution of ASB cases, including mediation where appropriate * Collect evidence of ASB, including witness and impact statements and liaise with legal adviser * Responsible for regular estate inspections and identify hazards, communal repairs and any service failures * Action any fire risk assessment recommendations * Provide tenancy advice and guidance If you’re interested, please send your most up-to-date CV or call (phone number removed). If this role isn’t for you but you know of someone who may be interested, please forward this advert onto them

An experienced ASB Officer needed to cover the Lancashire/Yorkshire patch, immediate start on a rolling contract for a minimum of 8 weeks.Driving licence, access to own vehicle and a basic DBS are needed for this role.Full time 37.5 hours a week, £24-£27 per hour and weekly pay. Your new roleYou'll lead on ASB, nuisance and tenancy breach investigations across a regional patch, delivering high‑quality, customer‑focused casework. You'll manage complex cases including hate crime reports, gather evidence, take witness statements and work closely with Tenancy Support and Housing Officers. You'll prepare all legal paperwork, submit court applications, and instigate injunctions and possession proceedings - self‑representing in court where required. You'll also work with solicitors on cases needing legal representation. You'll build strong relationships with Police, partner Housing Associations and community safety agencies, representing the organisation at multi‑agency meetings and...

Housing support officer Rate - Competitve Contract Lenght - 6 months This role is a Housing Support Officer position, supporting individuals rebuild their lives following displacement and resettlement in the UK. This opportunity sits within a specialist support service focused on helping vulnerable adults access stable housing, develop independent living skills, and successfully integrate into the local community. Key responsibilities include: * Carrying out housing and support assessments to identify individual needs * Developing tailored action plans focused on long-term accommodation outcomes * Assisting service users with securing and maintaining appropriate housing * Liaising with property providers, statutory services, and external partners * Representing and advocating for clients in relation to housing matters * Managing a varied caseload while maintaining clear and accurate case notes The successful candidate will have: * Experience supporting...

Your new companyA leading North West housing provider delivering safe, secure, customer‑focused services to thousands of residents. You'll be joining a well‑established Customer Resolutions team committed to improving customer experience and resolving issues quickly, fairly, and professionally. Your new roleYou'll step in as a Customer Resolution Specialist, handling Stage 1 and Stage 2 complaints for a busy housing provider. Working closely with internal teams, you'll investigate cases, gather evidence, draft responses, and ensure all complaints are managed in line with policy, regulatory expectations, and service standards.This role is 100% office‑based in Accrington during the first few weeks for training, with the option for some hybrid working once fully embedded.Hours: 9am-5pm, Monday to Friday Contract: 4‑week assignment (minimum) Start: 6 May 2026 Hours per week: 35 (7 hours per day) What you'll need to succeed Housing sector experience is essential Strong background in...

Title - Housing Support Officer Contract Length - 6 Months Rate - Competitve I’m currently supporting a client with the recruitment of a Housing Support Officer to join a busy supported accommodation service working with young people. This is a rewarding opportunity for someone passionate about empowering individuals to build confidence, develop life skills, and move towards greater independence. Key duties include: * Providing practical and emotional support to young people within supported accommodation * Building positive relationships and encouraging engagement with education, employment, and personal goals * Completing support, risk, and eligibility assessments for new referrals * Assisting with move-ins, property readiness, and reducing void turnaround times * Carrying out regular property visits and welfare checks * Supporting residents to understand and meet occupancy expectations * Working alongside external professionals and support services to...

Vivid's client in the East Midlands is currently looking for an experienced Housing Triage Officer for a minimum of 6 months with the option to be extended for a further 6 months depending on experience. - Housing Triage Officer - East Midlands - 6 months - £20 - 25 per hour - Start ASAP The Housing Triage Officer will assess complex housing applications in line with the Housing Act legislation. Ideal candidates will demonstrate the following: * Knowledge of the relevant legislation relating to homelessness and housing need, with particular knowledge of the Housing Act 1996 part VII and the Homeless Reduction Act 2017. * Understanding the Allocations Policy * Working experience in the assessment of more complex homeless applications for persons who present themselves * Demonstrable experience of making recommendations and decisions under the relevant housing legislation. * Able to work in a fast paced environment

Job Title: Housing Options Officer Location: East Midlands SWorking Pattern: Full-time (37 hours per week) / Hybrid working available Purpose of Role To provide professional housing advice and support to customers at risk of homelessness, with a strong focus on prevention. The role involves using the Jigsaw case management system to assess housing needs, manage homelessness applications, and develop Personal Housing Plans in line with statutory duties under the Homelessness Reduction Act 2017. Key Responsibilities * Deliver high-quality housing advice to customers, ensuring compliance with housing legislation (Housing Act 1996 Parts VI & VII, Homelessness Reduction Act 2017). * Use Jigsaw to: * Record and manage homelessness applications. * Create and monitor Personal Housing Plans. * Track case progress and outcomes. * Conduct interviews and home visits to assess housing needs. * Make lawful decisions on homelessness applications (including Section...

Housing Support Officer - Coventry 📍 Coventry 💷 £12.71 PAYE / £16.88 Umbrella 🕘 Monday - Friday | 9am - 5pm | 40 Hours Per Week 🚗 Full UK Driving Licence & Access to Vehicle Essential 📄 Temp to Perm Opportunity ⚠️ Strictly Onsite We are urgently recruiting for a Housing Support Officer to join a supported housing service in Coventry on a temp-to-perm basis. This is an excellent opportunity for someone with experience in housing, support work, care, homelessness, customer service, or community support who is looking to progress within the housing sector. Key Duties: Supporting vulnerable residents within supported accommodation Carrying out welfare checks and property inspections Completing support plans and risk assessments Managing tenancy-related issues and low-level ASB Liaising with external agencies and support services Maintaining accurate case notes and records Reporting repairs and health & safety concerns Requirements: Full UK driving licence and access...

Join a leading property services contractor in a rewarding role that directly supports residents and communities, on an initial 6-month contract with strong potential to become permanent. This Customer Liaison Officer position offers the opportunity to work across Yorkshire, supporting a large-scale retrofit and sustainability programme improving homes and energy efficiency across the region. You’ll play a key role in delivering resident-focused engagement, ensuring customers are fully informed, supported, and confident throughout the works being carried out in their homes. This is a fantastic opportunity for someone who thrives in a people-facing role, enjoys problem-solving, and takes pride in delivering excellent customer service. We’d love to hear from anyone with experience as a Customer Liaison Officer, Resident Liaison Officer, Tenant Engagement Officer, Housing Officer, or in a similar customer-facing role within housing, construction, or property services. As a...

The Opportunity: Avalon are looking for a proactive and empathetic interim Housing Assistant to join our client in Leicester, focusing on rent collection, income management, and the support of residents within our supported housing schemes. This three month role is vital in helping residents maintain their independence while ensuring the financial sustainability of our social housing stock. You will be the first point of contact for many vulnerable residents, offering practical advice on budgeting and housing benefits to help them sustain their tenancies. Key duties of the Housing Assistant: * Support the Income Team in managing rent accounts, processing payments, and monitoring arrears. * Assist residents with housing benefit applications, Universal Credit claims, and wider welfare support to maximize their income. * Conduct regular welfare checks and health and safety inspections within supported housing schemes to ensure resident wellbeing. * Act as a first point...

Key Responsibilities * Manage rent accounts and monitor arrears across a designated patch * Proactively contact residents to prevent and reduce arrears * Negotiate realistic repayment plans based on individual circumstances * Provide advice and signpost to support services (e.g. welfare benefits, debt advice) * Take appropriate recovery action, including legal proceedings where necessary * Maintain accurate records and ensure compliance with policies and regulatory standards * Work collaboratively with housing, support, and finance teams About You * Experience in income management, rent arrears recovery, or a similar role * Strong understanding of welfare benefits and the social housing sector * Excellent communication and negotiation skills * Ability to manage a caseload and prioritise effectively * Confident using housing management systems and Microsoft Office * A customer-focused mindset with the ability to handle sensitive situations...

About the Role We are seeking a proactive and experienced Anti-Social Behaviour (ASB) Officer to join our team. You will play a key role in investigating and resolving ASB cases, working closely with residents, partner agencies, and internal teams to create safer communities. Key Responsibilities * Manage a caseload of ASB complaints from initial report through to resolution * Investigate incidents, gather evidence, and take appropriate enforcement action * Work in partnership with police, local authorities, and support services * Prepare legal documentation and attend court where necessary * Provide support and guidance to victims of anti-social behaviour * Maintain accurate records and ensure compliance with policies and procedures * Contribute to prevention strategies and community engagement initiatives About You * Proven experience in ASB, housing, or community safety role * Strong knowledge of relevant legislation (e.g. ASB, Crime and Policing...

Belmont Recruitment is currently seeking experienced Youth Offending Officers to join a local authority in Manchester on a contract basis. Working to support young people, typically from the age of 10 to 18 who are involved in the criminal justice system or at risk of offending. They provide support, supervision, and interventions aimed at preventing reoffending and promoting positive outcomes. Key Responsibilities * carry out risk assessments and manage risk of reoffending * prepare reports for the courts before sentencing * provide support to young offenders to prevent reoffending * make referrals to other agencies like housing, or drug and alcohol misuse services * supervise young offenders on court orders, community sentences, and after release from secure institutions * help young offenders into education, work or training * encourage young people to take part in constructive activities * visit young people in secure institutions Key Details: *...

Customer Liaison Officer - Social Housing Planned Works Covering Sheffield with travel to Doncaster, Rotherham, Hull, Leeds and Halifax Full time, temporary (around 10 weeks) £15.00 - £18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Customer Liaison Officer to join their team delivering planned works within Social Housing properties in Sheffield and surrounding areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes...

The Neighbourhoods Administration Officer supports a regional team in the delivery of high quality housing and neighbourhood management services, working to ensure sustainable neighbourhoods, self-sufficient customers and an exceptional ‘first point of contact resolution’ customer experience. Responsible for ensuring the smooth and efficient operation of the regional administration processes and providing co-ordination and support to a largely field-based team. What you’ll be doing * To deliver high quality administration for the regional housing team to support efficient and effective working. * To provide support in co-ordinating the activities of a largely field-based team and ensuring safe lone working practices and ensure health and safety practices are adhered to. * To be responsible for general administrative tasks, including setting up team/ regional meetings, arranging training sessions, taking minutes of meetings etc. * To assist Neighbourhood Services...

Temporary Customer Liaison Officer Location: Based in Sheffield covering Doncaster, Rotherham, Hull, Leeds, and Halifax. Contract: Temporary (initially 8 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Sheffield area. This role is initially offered on an 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships...

Temporary Customer Liaison Officer Location: Based in Sheffield covering Doncaster, Rotherham, Hull, Leeds, and Halifax. Contract: Temporary (initially 8 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Sheffield area. This role is initially offered on an 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships...

An opportunity has arisen for an experienced ASB Officer to join a well-established housing association in Leicester on a temporary basis. This is a hybrid and flexible working role, combining community-based work with remote administrative duties, offering a balanced and supportive working arrangement. You will be supporting their housing management team in delivering effective ASB services across local neighbourhoods and communities. You will play a key role in managing ASB cases, improving tenant satisfaction, and contributing to safer and more sustainable communities across your allocated patch. Key Responsibilities of the ASB Officer: Manage a varied caseload of anti-social behaviour reports from initial complaint through to resolution Conduct estate visits, home visits, interviews, and community-based investigations Gather evidence and build case files to support appropriate case progression and outcomes Work closely with tenants, complainants, and alleged perpetrators to...