495 customer service jobs found in London

Customer Service Professional | Public Sector Focus A reliable and customer-focused professional with proven experience delivering high-quality service within public sector environments. Skilled in handling a wide range of enquiries, including face-to-face, telephone, and digital communications, while ensuring each interaction is managed with professionalism, empathy, and efficiency. Demonstrates a strong understanding of public sector values, including equality, diversity, confidentiality, and accountability. Experienced in resolving complex issues, de-escalating challenging situations, and providing clear, accurate information in line with organisational policies and procedures. Key strengths include: * Excellent verbal and written communication skills * Strong organisational and time management abilities * Ability to prioritise workloads and manage high volumes of enquiries * Confident in using IT systems and customer service platforms * Calm, patient, and...

As a Temp Customer Services Assistant, you will be the welcoming first point of contact for all visitors and callers to the Housing Services team. You'll provide essential guidance on housing‑related queries, support the use of the Property Platform, and ensure smooth day‑to‑day administrative operations during a busy and rewarding period. Client Details Our client is a respected London‑based educational institution known for delivering excellent residential and wellbeing support to a diverse, international student community. Their Housing Services team plays a vital role in helping students navigate private accommodation options, ensuring they are informed, supported and confident throughout their housing journey. Description Key Responsibilities: Greet and assist visitors and callers, handling enquiries promptly and professionally. Provide basic information on housing issues, signposting or booking appointments where needed. Support students and landlords in navigating and...

Do you have excellent customer service experience and seeking a new role? We are currently recruiting for Customer Service Representatives to work for an International organisation in a temporary on-going position. The successful candidate should have excellent customer service skills and be well presented. The role is paying £12.94 per hour and is based in Battersea, just a short walk from Vauxhall station and working hours will be Monday to Friday, 7am-3:30pm on-site. Please ensure you check your travel prior to applying for this role. You will need to go through a strict vetting process that can take a few months to come through, so a start date will be agreed after clearance is passed the role could also go into a standby phase as the team is at capacity and candidates must be able to commit fully if successful after interview. Responsibilities: Coordinate the lines of applicants on site into half-hour time blocks, according to the time of their appointment. Separate...

Full-time role (33 days annual leave once permanent) Outstanding facilities & office conditions - staff fun days Free parking & immediate starts available We are actively seeking experienced customer service advisors for a leading logistics provider in the Coleshill area - additionally we are also seeking a medium-term data administrator for an associated company in the Tamworth area. Our customer service agent roles are always hugely popular; you would be representing a very well-known brand looking to make long-term investments into its people. The daily responsibilities would include:- - Receiving and handling a high volume of inbound customer calls ranging from order placement, stock availability, delivery updates, complaint handling and much more - Updating in-house CRM system - Working from and consolidating Microsoft Excel spreadsheets - Maintaining a high level of service at all times, in a bright & bubbly fashion (ideally 6 months experience in a service...

Customer Service Administrator Hybrid (3 days office / 2 days home) 6 month contract with the possibility of converting to permanent for the right candidate The Role Our client is looking for a motivated and organised Customer Service Administrator with experience in the construction/building supply industry to support our sales team with administration, customer communication, and order processing. This is a varied role ideal for someone who enjoys working across sales, marketing, and operations in a fast-paced environment. Key Responsibilities Support day-to-day sales operations and administration Prepare quotations, reports, and sales materials Handle customer enquiries and process orders Maintain accurate customer and sales records Coordinate with internal teams to ensure smooth order fulfilment Assist with LinkedIn updates and company communications Provide general office and sales support Requirements 1–3 years’ experience in sales support or customer service...

Azenta Life Sciences is the leading worldwide provider of robotic compound management and biological sample storage systems. Our customer service team are seeking an experienced Customer Service Representative The position will see you responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc.); investigating production scheduling, shipping and invoicing issues and assists in resolution where possible. All work is done in compliance with department Standard Operating Procedures, order entry procedures and Sarbanes-Oxley. Ideal applicants, will come with experience of working within a complexed manufacturing environment within customer service and hold previous experience with Oracle, or similar ERP. Candidate should enjoy working in a fast-paced, collaborative environment and exhibit a commitment to delivering customer satisfaction and success. Daily activities include: * Reviewing,...

Manpower are currently seeking an interim Customer Service Representative to work with our global FMCG beauty client and become an integral part of their fast-paced FMCG environment. The position is based at their Milton Keynes Distribution Centre, immediately adjacent to J13 M1 motorway. This is a full-time temporary role to run until end of December 2026 requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £30,000 per annum, pro rata, depending upon experience. Your core role would involve answering calls from our customers, both external and internal - place orders, resolving all Customer enquiries and queries, investigating and liaising with other departments to ensure all are resolved swiftly and accurately. You will be required to liaise with couriers, account managers and related teams within the office to ensure all orders are placed and any queries are logged and closed using the query log system. Key...

Customer Service Coordinator Opportunity – Oxford Opportunity: Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT, attention to details and administration skills? Looking for a new contract role? If yes then this is the role for you. My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible for delivering an outstanding level of customer services by assisting the teams in a variety of tasks including drugs order processing, reviewing and scheduling of drug orders, answering customer queries, and general office activities and invoicing. Duties and responsibilities include: * Processing customer drugs orders. * Inputting data and updating information with high attention to detail. *...

JOB TITLE: Customer Service Executive LOCATION: Ashford, Kent (hybrid working) SALARY: £15ph to £16ph TERM: 12 month temporary contract HOURS: Monday to Friday, 37hrs a week Office Angels are proud to be supporting this global business in their search for a Customer Service Executive. This is a temporary contract for 12 months, however their could be career opportunities for the right candidate. You will be based in modern offices in Ashford with free parking on site, along with the added benefit of having the option to work from home 1 day a week. The day to day duties in your new job would be: Building strong relationships with business customers, providing a unparalleled level of service Handling enquiries from internal and external customers Providing a quick and efficient response to change requests Creating debit and credit notes for customers Handling customer complaints, ensuring customers are satisfied with the resolution Processing returns and refunds Updating and...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Full-time temporary to permanent position. Pay: £12.71 per hour Working Hours: 40 hours per week, working Tuesday to Saturday between the hours of 8am & 8pm Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months Contact Centre background [not essential]  Strong communication skills...

SGB Customer Service Advisor - Banbury   14 Months FTC Working Hours: Monday - Friday 07:00 - 15:30 + 1 in 4 Saturdays 08:00 - 12:00 From £26,500, plus an excellent benefits package, including: In-house training provided to support career progression 25 days holiday + public holidays which increases with service Competitive employer pension Discounts on major retail outlets, including groceries 4x basic salary life insurance Eligibility to receive an annual ‘Company Success Payment’   We have an exciting opportunity for a motivated individual to join our team at Banbury. As a Customer Service Advisor, you will be at the forefront of customer interaction, and your responsibilities will include building relationships with new and existing customers, coordinating routine servicing, repairs and maintenance, handling queries and raising invoices for work carried out, whilst always keeping our customers up to date.  You will have a real passion for delivering a first-class...

Join our client as a Customer Service Advisor for a 4‑month contract, offering a highly competitive salary. Deliver outstanding service across phone, email and web, while promoting products and supporting travel bookings. Perfect for confident, target‑driven communicators. Customer Service Advisor Location: Dover Salary: £26,795.87-£27,968.53 - Pro rata Contract: Full-time, 4-month contract - June to September About the Role Our client is seeking an energetic and customer‑focused Customer Service Advisor to join their busy contact centre team. In this role, you’ll support customers across multiple channels, deliver exceptional service, and confidently promote additional products and services. This is an exciting opportunity for someone who thrives in a fast‑paced, target‑driven environment. Why Join Our Client? You’ll be part of a friendly, supportive team where your communication skills and sales mindset can shine. You’ll gain valuable experience in a respected organisation...

Are you hardworking and have experience as a Customer Service Coordinator? If so, a great opportunity has become available for our client who deals with 2 sites, BDC - bakery items such as bread rolls and CDC - cakes, pain au chocolate, etc. Staffline is recruiting Customer Service Coordinators in Crick. The rate of pay is £12.71 per hour. This is a full-time role working fixed shifts, 4 on 4 off, and the hours of work are: - 10am to 9pm Your Time at Work As a Customer Service Coordinator, your duties include: - Liaise daily with major retailers. - Compare tracking data with customer platforms and update. - Raise disparity between our clients' tracking and customer platforms internally and externally. - Work collaboratively with other departments within the business. - Communicate using a variety of media with internal and external stakeholders any potential service issues. - Collate and publish daily KPI reports internally and externally at scheduled times....

Siamo Recruitment have partnered with a small thriving paint supplier based in Cirencester who are looking to expand their team to help continue their success in the Southwest.   They are seeking a proactive Customer Service Assistant to join them within their unit and be the face of the business to provide an exceptional customer experience. This is an exciting opportunity for an individual with a retail background who wants to learn about an industry. If you have a friendly, approachable demeanour, then we want to hear from.   The benefits of joining our client: Competitive hourly pay Holiday allowance Company Pension Scheme Free onsite parking Monday – Friday working pattern Training on the job  The Customer Service Assistant role has the following responsibilities: Be the face of the business and provide excellent customer service to all customers Provide knowledgeable services and information about their products to customers Operate the till and handle customer...

We here at Siamo Recruitment are excited to share an opportunity for you to join a thriving firm as a Customer Service Executive. Joining a high performing customer service team who are highly regarded global business in their Fairford based office.   We’re looking for an enthusiastic individual who enjoys supporting customers and thrives in a fast-paced, high-performing environment. With a lively atmosphere and strong team spirit, our client is experiencing exciting growth and, due to the regular winter peak, is seeking driven and confident communicators. This role offers an excellent opportunity to develop your customer service and office experience, handling both B2C and B2B queries while managing the customer process. Additionally, the company has a collaborative “team goal” mindset means that during peak periods, the Customer Service team will support the warehouse by helping to pick and pack orders, ensuring smooth operations across the business. Hours: Monday – Friday...

Customer Service Administrator Temp to Perm Opportunity Coventry (CV3) £12.60 per hour / £24,570 per annum 37.5 hours per week (rotating shifts between 07:00 – 18:00) Are you an organised and proactive Customer Service Administrator looking for a long-term opportunity in a busy, global business? Our client — a worldwide supplier of goods — is looking for a confident and detail-focused customer service administrator to join their friendly Coventry team on a temp-to-perm basis. This is a fantastic chance to build your career in logistics and customer service with a company that truly values its people. Working as part of a fast-paced customer service and logistics team, you’ll be responsible for coordinating shipments and ensuring products reach clients across the globe on time. The role will involve: * Assessing daily shipments and prioritising orders for dispatch * Creating shipment manifests and labels using electronic systems * Liaising with transport providers to...

We are hiring for a Customer Service Representative!     Key responsibilities would include the following:  Handle customer queries via phone, email, and other communication channels in a professional and timely manner.   Make outbound customer calls to provide updates, resolve issues, and ensure satisfaction.  Monitor and achieve KPIs related to customer service performance.   Use internal systems including Sharp to manage customer information and service records.  Maintain and update spreadsheets and reports using Microsoft Excel with a high level of accuracy.  Communicate effectively with internal departments to resolve customer issues and improve service delivery.  Work independently with minimal supervision, demonstrating initiative and ownership of tasks.   You will need a keen eye for detail, as well as a problem-solving head to ensure all issues/queries are dealt with in a timely manner.  Previous customer service experience is preferred.   Full training is provided.  This...

Job Title: Customer Service Advisor Location: Solihull B37 – Office Based Contract: Temporary (Approx. 4 Months) Hours: 37 hours per week Start Date: Early May 2026 About the Role: We are currently recruiting for multiple Customer Service Advisors to join a busy and fast-paced contact centre environment. This role forms part of a key customer initiative focused on improving data quality and ensuring vulnerable customers receive the appropriate support. This is an excellent opportunity for candidates with strong customer service experience who are confident managing high volumes of contact while delivering a consistently high standard of service. Responsibilities: Handle inbound and outbound customer contact via calls, emails, texts, and voicemails Conduct high volumes of outbound calls to gather and verify customer information, including vulnerabilities and household details, handling sensitive conversations with empathy while accurately updating systems to improve...

I am looking for a Customer Service Advisor to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for dealing with incoming calls and enquiries from a variety of customers including residents, applicants and external agencies. These cover the full range of frontline customer services including housing, homelessness, rents and repairs. To make a high volume of outbound calls to customers to gather and verify information relating to vulnerabilities, additional needs and household details as part of the Everyone Matters programme, ensuring records are accurate and up to date. To have sensitive and supportive conversations with customers to understand any vulnerabilities, additional needs or reasonable adjustments required. You will receive: £17 - £19 P/H 4 months worth of work. 37 hours a weekThe successful canddiate will have: Excellent communication skills including clear written and spoken English Excellent customer care and...

Join a well-established Housing Association in a fast-paced and rewarding Customer Service Advisor role, supporting a busy Customer Contact Centre that sits at the heart of service delivery. This Customer Service Advisor position offers the opportunity to make a real impact, supporting residents, applicants, and external partners across a wide range of housing services including rents, repairs, and homelessness. As a Customer Service Advisor, you’ll be handling a variety of inbound and outbound enquiries while playing a key role in the Everyone Matters programme, ensuring customer data is accurate and up to date. This is an ideal opportunity for a Customer Service Advisor who thrives in a high-volume environment and is passionate about delivering excellent customer service. We’d love to hear from individuals with experience as a Contact Centre Advisor, Housing Customer Advisor, or those looking to step into a Customer Service Advisor role within housing or a similar environment....