139 repairs officer jobs found in London

Complaints Resolution Officer / Complaints Handler (Housing / Repairs) Hemel Hempstead, Hertfordshire (Hybrid Working) £35,916.24 per annum Fixed Term Contract until the end of March 2026 (with potential extension until 1 June 2026) Full Time, 37 hours per week Thrive Homes are seeking for a Complaints Handler to be responsible for investigating and resolving customer complaints in accordance with Thrive’s Complaints Policy, the Housing Ombudsman’s Complaint Handling Code, and all other applicable regulatory standards. Its purpose is to ensure complaints are handled fairly, that issues are appropriately addressed when service has fallen short, and that first‑time resolution is achieved wherever possible. While this role is hybrid, you will be required to attend our office to gain a thorough understanding of our Repairs department and how it operates. This will include spending time with colleagues, observing key processes, and building the knowledge needed to handle related...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely...

Estate Caretaker Temp position PAYE: £14.00 per hour PAYE or £17.00 per hour Umbrella Location: EC1V Near to Barbican Tube station My client is a well-known housing association and they're seeking experienced Estate Caretaker to clean and maintain internal, external and all common areas of housing blocks and estates. You'll be responsible for inspecting and cleaning communal areas including sweeping and mopping, external litter picking, leaf clearance, cleaning bin areas and rotating bins. You'll carry out health and safety checks and report bulk rubbish, graffiti and abandoned vehicles to the appropriate teams. Working to high standards you'll also rotate bins to ensure refuse chutes are clear and bulk is prepared for uplift. You'll have responsibility for ensuring that our blocks are kept clean and left hazard free at each visit and high standards are maintained. With an understanding and awareness of Health and Safety issues, you'll ensure that your work and time is...

Estate Caretaker Temp position PAYE: £14.00 per hour PAYE or £17.00 per hour Umbrella Location: EC1V Near to Barbican Tube station My client is a well-known housing association and they're seeking experienced Estate Caretaker to clean and maintain internal, external and all common areas of housing blocks and estates. You'll be responsible for inspecting and cleaning communal areas including sweeping and mopping, external litter picking, leaf clearance, cleaning bin areas and rotating bins. You'll carry out health and safety checks and report bulk rubbish, graffiti and abandoned vehicles to the appropriate teams. Working to high standards you'll also rotate bins to ensure refuse chutes are clear and bulk is prepared for uplift. You'll have responsibility for ensuring that our blocks are kept clean and left hazard free at each visit and high standards are maintained. With an understanding and awareness of Health and Safety issues, you'll ensure that your work and time is...

Homeownership Officer Islington Full Time Temp - Perm A fantastic opportunity to join a well-respected Housing Association in Islington as a Homeownership Officer, providing expert leasehold and homeowner support across a busy portfolio. THE ROLE As a Homeownership Officer, you will deliver a high-quality, customer-focused service to homeowners, ensuring queries are resolved efficiently and estates are well managed. Key responsibilities include: • Managing homeowner enquiries including covenant breaches, ASB and general leasehold queries • Liaising with contractors and managing agents to ensure repairs and estate services are delivered to a high standard • Processing staircasing, resales, lease extensions and Right to Acquire applications • Assisting with service charge calculations, enquiries and statutory Section 20 consultation • Welcoming new residents and ensuring a professional onboarding experience • Monitoring communal areas and neighbourhood standards,...

Central Recruitment is currently working with an organisation passionate about helping people develop independence and meet their personal goals and aspirations. Our client is currently recruiting for an Accommodation Officer to work in the Hackney area at a service providing accommodation and support to adults aged 55 and older. * 38 hours per week * Monday - Friday, 09:00 - 17:00 * Temporary: approx. 1 - 2 months (rolling weekly basis) * £16.23 per hour (£14.17 per hour, with £2.06 holiday pay) Please note; you'll be based across two older people's services in the Hackney area. Key Responsibilities: * Prepare for the arrival of new tenants * Sign individuals to licence agreements and carrying out an inventory * Explain the terms of the occupancy agreement * Carry out weekly welfare checks * Induct residents into their new home * Undertake end-of-tenancy checks * Ensure that any repairs/decorating is reported * Maintain spreadsheets on the...

Resident Liaison Officer This is an excellent opportunity for an experienced Resident Liaison Officer with a strong background in frontline resident engagement within housing, regeneration, or public sector environments. The role plays a vital part in supporting residents through building and capital works projects, ensuring clear communication, effective consultation, and positive resident outcomes. Key Responsibilities * Act as the first point of contact for residents affected by building and capital works projects, providing clear, timely, and empathetic communication. * Plan, organise, and deliver resident consultation activities prior to works commencing, including statutory consultations with leaseholders. * Invite and support residents to attend meetings with the project team and contractors, ensuring concerns are captured and addressed. * Identify vulnerable residents, liaise with contractors and internal teams, and provide additional support throughout the...

Estate Caretaker Temp- perm positions 3 months Temp to be then taken on perm PAYE: £15.09 per hour PAYE Location: East London Bow E2 Must have full UK Driving licence this is only to have incase needs to drive on occasions as you will be paired up with someone My client is a well-known housing association and they're seeking experienced Estate Caretakers to clean and maintain internal, external and all common areas of housing blocks and estates. You'll be responsible for inspecting and cleaning communal areas including sweeping and mopping, external litter picking, leaf clearance, cleaning bin areas and rotating bins. You'll carry out health and safety checks and report bulk rubbish, graffiti and abandoned vehicles to the appropriate teams. Working to high standards you'll also rotate bins to ensure refuse chutes are clear and bulk is prepared for uplift. You'll have responsibility for ensuring that our blocks are kept clean and left hazard free at each visit and high...

World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit a Purchasing / Procurement Officer.   The role does require a Procurement background and understanding of SAP.    Rate: £27.00 per hour Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at ‘time and a quarter’ Location: Stevenage Hybrid / Remote working: The role will be 1 or 2 days a week in the office and the rest remote Duration: 6 Months with very likely extension. Contracts are often ongoing and long-term thereafter.  IR35 status: Inside IR35 (Umbrella) Interview process: One stage video interview   Purchasing / Procurement Officer Job Description:   Focal point for working with the CSS Spares and Repairs Team in the organisation and the management of customer repairs and spares procurement based upon the requests made by internal project teams. Supplier assessment, adherence to open order books, supplier communications to ensure on time deliveries,...

What you'll do on a typical day: * Carry out initial assessments of tenants, identify their support needs and seek to obtain support to meet those needs * Ensure tenants remain safe in their home and community and are referred to services that can enhance their physical and mental wellbeing * Review support plans periodically * Maintain regular contact with tenants to monitor their welfare, health and wellbeing and deal with any concerns as appropriate * Liaise with tenants, their families and other internal and external partner organisations as appropriate * Report and monitor on site repairs * Undertake smoke alarm and emergency pull cord checks. * Complete day to day administrative tasks, responding to correspondence and emails * Maintain records and record tenant contact appropriately * Assist the Team Leader with routine housing management duties including health and safety and fire alarm checks, void management and enforcing conditions of...

Community Officer (Estate Management) Salary: £37,270 per annum Contract: 15 month FTC, Full-Time Location: Chelmsford, Essex We are looking for a Community Officer on a 15 month FTC, to be responsible for community stewardship. They will look after our customer and stakeholder relationships in the estates and neighbourhoods that CHP are responsible for. The Community Officer will facilitate estate management services by being a visible presence for our customers and ensuring that shared spaces are safe and suitable for all. They will resolve any issues in shared spaces, including some ASB problems. What you'll be doing * Offer an outstanding service to customers, fostering communities that people are proud to live in, and deliver services to the benefit of customers and communities across all tenures. * Maintain accurate records relating to the day-to-day work in line with our policies and procedures. * Ensure that shared spaces are safe, clean, and well-maintained...

Temporary Accommodation Officer Location: Hertfordshire Area Contract: Temporary – up to 6 months. About the role You’ll be responsible for the day‑to‑day management of our temporary accommodation, ensuring residents receive high‑quality, person‑centred support as they work towards securing a permanent home. This is a varied, hands‑on role where no two days look the same — from managing voids and arrears to supporting residents through challenging moments and celebrating their successes. You’ll work closely with colleagues, partner agencies and local authorities to ensure residents are safe, supported and set up for long‑term stability. You’ll also provide resettlement support for up to two years where needed. What you’ll be doing * Managing weekly charges, arrears and liaising with Housing Benefit teams * Providing person‑centred support, guidance and counselling to residents * Completing needs and risk assessments and developing support plans * Investigating...

About the Role We are recruiting a Stage 1 Complaints Handler to join a busy Property Services team supporting tenants and residents across Cambridge. This role focuses on managing and resolving stage one complaints relating to repairs, damp and mould, and general property services. You will act as the first point of contact for escalated issues, ensuring investigations are thorough, responses are accurate, and resolutions are delivered in a timely and professional manner. This is a great opportunity for someone with strong housing, repairs or property services experience who enjoys problem‑solving and delivering excellent customer outcomes. Key Responsibilities * Manage stage one property services complaints, ensuring all cases are resolved within required timescales. * Investigate issues relating to repairs, damp & mould, contractor performance, and service quality. * Liaise with repairs teams, surveyors, contractors and internal stakeholders to gather...

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role To support our continued growth we are looking for a Fixed Term Resident Liaison Officer for 12 to 18 months to join our team working from our Walsall Division on the Croc Works Project. The successful candidate will be acting as the first point of contact for residents, responsible for building and strengthening resident relationships and maximising satisfaction. The role requires the ability to prioritise work and meet deadlines with minimum supervision. The ideal candidate will be reliable, well organised and be able to work as part of a team. This role is static. What...

Are you immediately available? We are currently recruiting for our client based close to Manchester for a Customer Contact Officer for a not-for-profit business. You will be working with an amazing team and for a business who are truly passionate about providing excellent customer service. This is an ongoing temporary assignment for a minimum of 2 months. This role has an immediate start paying £12.60 ph initially, rising to £13.74 after training. Previous experience within customer service is essential! Experience within housing or repairs is preferred. The role requires an excellent communicator both over the telephone and via e-mail with a friendly and empathetic character, with a problem-solving outlook. What will you be doing as a Customer Contact Officer? Being the first point of contact for all customers in relation to housing repairs Taking payments, arranging repairs and maintenance, and dealing with complaints Mainly phone based with some live chat and email...

Repairs Data Analyst - Hybrid Role Location: Manchester Contract: Up to 3 months Pay: £25 - £27 Umbrella About the Role We're looking for a Repairs Planning Officer to join our team on a hybrid basis. You wil be responsible for providing analytical insight across data linked to a key materials project; supporting informed decision-making, with particular focus on performance monitoring, process compliance and the tracking of materials purchasing. The Repairs Data Analyst responsibilities include: Ensuring that data collected and managed by the Distribution Centre team is accurate, reliable, up to date, and sufficient to support data-driven decision making within the department and wider business. Collating, organising, and analysing data to provide operational and business insight. Identifying trends across datasets to inform investigations, proactive surveys, or planned programmes of work. Producing analysis and reports for the department and wider business, aligned to the...

Leeds (Hybrid / Local Patch Based) 🕒 Full-time | Immediate start We are currently recruiting on behalf of a large, established Yorkshire housing association with a patch of properties in Leeds for an experienced Housing Officer to support their tenancy management team during a period of increased demand. This is a temporary contract for an initial 2 months, with a strong possibility of extension. The Role You will manage a defined patch of general needs properties, delivering a high-quality housing management service to residents and ensuring communities are safe, compliant and well-managed. Key responsibilities include: * Managing a portfolio of social housing tenancies * Conducting estate inspections and tenancy visits * Handling anti-social behaviour cases and neighbour disputes * Supporting tenants with rent issues and early arrears intervention * Lettings, sign-ups and tenancy terminations * Working closely with...

We are seeking an experienced NetApp Senior Storage Engineer to join our enterprise infrastructure team on a initial 6 month contract.     This is a hands-on technical role focused on the administration, support, and optimisation of NetApp storage environments and modern enterprise backup platforms.    Key Responsibilities    Storage Administration & Support Hands-on administration of NetApp storage systems Strong experience with NetApp ONTAP (Clustered ONTAP) Management of aggregates, volumes, LUNs, and qtrees Support for NFS and CIFS/SMB protocols Configuration and support of Storage Virtual Machines (SVMs) Management of Snapshots and SnapMirror replication Storage Architecture & Operations Design and support of enterprise storage solutions Capacity planning and performance tuning High availability configurations (HA pairs, clustering) Firmware and ONTAP upgrades Storage migrations and data lifecycle management Backup & Disaster Recovery...

Are you a qualified Multi Skilled Electrician, looking for an immediate start in an ongoing temporary assignment for one of our most loved media institutions? We have a new role for a qualified maintenance Electrician to join a renowned media organisation, based in White City. You will be joining a well run and exceptional in house team and be responsible for a variety of building services maintenance duties in an impressive head office. You will be paid weekly the equivalent of £50,000 and be working an average of 38.5 hours per week, Monday to Friday.  Your role as a maintenance electrician will include: Electrical maintenance and minor installations Maintaining plant and fixed assets  Maintain and repair Air Handling Units (AHUs), Fan Coil Units (FCUs), plumbing systems, toilet facilities, and other mechanical/electrical equipment Responding to reactive maintenance calls across all trades  BMS  L8 management Weekly, Monthly PPMS Liaising with specialist...

This is an excellent opportunity for an organised and proactive Facilities Management Coordinator to join a busy Estates and Facilities Management team. The role is central to ensuring the smooth coordination of FM activities, supporting senior managers, and helping to maintain high‑quality services across the organisation. You will play a key part in managing departmental workflows, maintaining accurate documentation, and supporting improvements to FM processes and policies. The role involves close engagement with colleagues across FM and other internal departments, helping to document departmental functions, monitor activity, and ensure effective communication. You will also support the coordination of suppliers, contribute to compliance and audit readiness, and assist with the development of FM strategy and reporting. Key Responsibilities * Coordinate meetings, schedules, and administrative activity for the FM team, ensuring information is well‑organised and accessible....