350 customer service jobs found in Luton

Customer Service Advisor Dunstable (Office Based) Monday to Friday, 9:00am - 5:00pm (30-minute break) £13.23 per hour Temporary to Permanent Opportunity The Role: We are currently recruiting for a Motor Claims Handler to join a busy and supportive team based in Dunstable. This is an excellent opportunity for someone with strong administrative skills and attention to detail who is looking to secure a long-term position. You will be responsible for managing motor claims from initial report through to settlement, ensuring a cost-effective and timely resolution. Key Responsibilities: Liaising with third parties, solicitors, drivers and insurers via phone, email and written correspondence Taking accident details from the scene and accurately logging claims Uploading and managing claims on internal systems Authorising repairs for third party vehicles Raising and processing payments related to claims Managing incoming post, including cheques, in line with internal procedures Chasing...

Senior Customer Service Representative Location: Hemel Hempstead Shifts: 08:00 - 17:00 Pay Rate: £14.95 Join our team as a SR Customer Service Representative, where you'll contribute to our mission to make the world healthier, cleaner, and safer. In this position, you'll provide excellent customer support throughout the service lifecycle, from initial contact through order fulfilment. Working in our collaborative environment, you'll handle customer inquiries, process orders, manage quotations, and maintain customer data while working with cross-functional teams to deliver outstanding results. This role offers opportunities for professional growth and development in a global organization committed to scientific innovation and customer success. You'll serve as a key point of contact for both internal and external customers, demonstrating strong problem-solving abilities while maintaining high standards of accuracy and efficiency. Using various ERP and CRM systems, you'll...

Senior Customer Service Representative Location: Hemel Hempstead, UK (Hybrid / WFH options available) Salary: £29,200 equivalent (£14.95 per hour) Position Type: 12-Month Contract (Full-Time) Hours: 37.5 hours per week (Flexible hours between 08:00 - 17:00) Start Date: ASAP About the Role Join our collaborative, forward-thinking team as a Senior Customer Service Representative. In this pivotal role, you will contribute to our global mission to make the world healthier, cleaner, and safer. You will act as a key point of contact for both internal and external customers, taking ownership of the entire service lifecycle-from initial inquiry and managing quotations right through to order fulfilment and tracking shipments. If you thrive in a fast-paced environment, love problem-solving, and pride yourself on exceptional attention to detail, this is the perfect opportunity to grow your career within a world-class organisation. Day-to-Day Responsibilities Order & Quote...

Customer Service Advisor Hybrid 2/3 split  £13.94/ph Shifts between 8 am and 9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent timekeeping...

MMP Consultancy are seeking two experienced Customer Service Advisor's to work for a Social Housing Contractor, based in Harlow. As a Customer Service Advisor specialising in damp and mould enquiries, you'll support tenants, log and track repairs, and coordinate inspections to ensure cases are resolved quickly and professionally. Key Responsibilities Handle incoming damp & mould enquiries from tenants Log repairs, complaints, and updates accurately Coordinate inspections with surveyors and operatives Monitor case progress and provide regular updates to residents Escalate high‑priority or complex cases when required Maintain clear, compliant records and case notesSkills & Experience Customer service experience (social housing/repairs preferred) Understanding of damp & mould processes Strong communication, organisation, and case management skills Confident using CRM systems and Microsoft Office Basic DBS required

Customer Service Agent (B2B) - Immediate Start Location: Marlow Contract: 3 Month Fixed Term Contract Start Date: Immediate (Monday Start) Hours: Full Time/ Office based We're currently recruiting for a Customer Service Agent to join a busy UK Operations team on a 3-month fixed term contract, with an immediate start available (Monday). This is a fantastic opportunity for someone with strong B2B customer service experience to join a fast-paced and customer-focused environment. Key Responsibilities: Managing customer interactions via phone, email, and internal systems Processing and managing customer orders in line with internal SOPs and compliance requirements Handling general and order-specific enquiries efficiently and professionally Providing accurate pricing and delivery information Investigating and resolving customer queries and complaints Logging all customer interactions and ensuring accurate record keeping Coordinating with internal teams including Sales, Planning,...

Job Specification - Events Assistant & Customer Service Job Title: Events Assistant & Customer Service Reporting to: Head of Conferences & Events Contract dates: Temporary role between 24 June - 24 September 2026 Pay: £15-£16 per hour Hours: 2-3 days per week (09:30 - 17:30) Location: Hybrid - remote working plus visits to London HQ in Victoria Overview We are seeking a highly organised and proactive Events Assistant to support a busy Conferences & Events team in the delivery of a large-scale autumn conference. This is a varied role offering exposure across event operations, customer service, and administration. Key Responsibilities Customer Service Act as a key point of contact for event attendees Handle enquiries via email, phone, and video calls Registration Management Support registration process using systems such as EventsAir and CRM platforms Assist attendees requiring one-to-one support Administration Manage inbox queries and follow-ups Chase...

Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh. Role: Customer Service Executive - 6 month assignment Hours: 8:30am - 4:30pm or 9am - 5:00pm (rotating, on a weekly basis) Location: Winnersh Hourly Rate: £14.50ph Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh, on a temporary basis. Responsibilities: Work as part of the CRM (Customer Relationship Management) team to completes daily tasks in line with SLA given Inbound and outbound calling to help resolve customer queries Working with the Service complaints team to resolve any issues Take ownership of learning products to help customers furtherIdeal Candidate: Passion for customer service excellence Demonstrated aptitude for problem solving Proactive and the ability to take initiative with a 'can do' attitude Ability to attract trust and build strong relationships with the customers Focused and...

Customer Service/Administrator needed for a Warehouse & Trade Counter 📍 Chelmsford 💷 Temp to Perm Opportunity 🕒 40 hours per week | Monday - Friday | 8:00am - 5:00pm (1-hour unpaid lunch) 🚗 On-site parking available We are currently recruiting for a Customer Service Administrator to work for a busy Warehouse & Trade Counter, in a busy and growing team in Chelmsford. This is a fantastic temp-to-perm opportunity for someone looking to secure long-term employment within a supportive and fast-paced environment. About the Role This is a varied, hands-on position combining warehouse duties, customer service, and administration. You will be dealing directly with customers, suppliers, and internal teams, ensuring smooth day-to-day branch operations. Key Responsibilities Providing excellent customer service at the trade counter, via phone, and email Picking, packing, and preparing stock for collection or delivery Taking deliveries, unloading, sorting, and storing goods...

Looking for your next opportunity in a fast-paced, supportive team? This temporary role is ideal if you enjoy keeping things organised, solving problems, and delivering great customer service. The Role of Customer Support Coordinator You’ll be at the heart of a busy customer support function, managing orders and handling customer queries via phone and email. Working closely with internal teams, you’ll help ensure everything runs smoothly from order placement through to delivery. No two days are the same -you’ll be juggling priorities, building relationships, and making sure customers receive a seamless experience. What You’ll Be Doing as a Customer Support Coordinator Processing customer orders, enquiries and changes accurately Managing customer requests and resolving issues proactively Liaising with internal teams including planning, logistics and operations Keeping systems and customer records up to date Handling queries and complaints in a professional, solution-focused...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough. We are seeking Lithuanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am – 7pm (must be flexible with shift rotation and occasional weekends) Pay: £14.22 per hour What's on offer: Competitive pay Overtime available (time and a half) Full training provided Weekly pay Opportunity to progress within a growing IT team Duties include: Providing first-line IT support to external clients, resolving queries efficiently and professionally Logging, tracking, and updating support tickets accurately in the system Troubleshooting hardware, software, and network issues, escalating where necessary Guiding clients through step-by-step solutions over the phone or via email Maintaining clear documentation of common...

Service Desk Analyst – IT Consultancy Inside IR35 – Fully Onsite - Spanish, Romanian and Lithuanian speaking    Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough.   Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints...

My client based in St Albans are seeking an experienced administrator and customer services person who has an excellent telephone manner, very good data entry skills and are proficient in database entry and are familiar with using word and excel. You will have a background in admin or customer services and be skilled in dealing with customers in a professional and friendly manner. You character traits will be organised, approachable, friendly and with a really good work ethic. You will be responsible for handling the clients on the phone and making sure their enquiries are dealt with in a timely and efficient manner looking at sales opportunities whilst on the phone to the client and recording the information in the database. In addition you will be comfortable selling to clients on outward bound calls and building a rapport to encourage the clients to order more products. Working in a small but friendly team. The role is Monday to Friday 9am to 5.30pm with parking on site. The...

We are currently looking for an experienced Head of Revenue and Benefits to lead a high-performing Revenues and Benefits service. This Head of Revenue and Benefits role will oversee Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud functions. The successful candidate will provide strategic leadership across the service, driving collection fund performance, policy development, service transformation and legislative compliance. This Head of Revenue and Benefits position requires office attendance 1 day per week and would suit someone with extensive Head of Service experience within a Revenues and Benefits environment. The Role - Leading Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud services. - Managing collection fund performance and service budgets. - Leading the annual review of the Local Council Tax Support/Reduction Scheme. - Driving service transformation and improvement initiatives....

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system...

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system...

Tyre Fitter We are recruiting for an experienced Tyre Fitter to work for our client who are in Luton, Bedfordshire. THE DUTIES: * Provide excellent customer service and clear communication regarding work carried out. * Diagnose tyre-related issues such as punctures, uneven wear, and valve faults. * Follow health & safety procedures and always company guidelines. * Safely jack up vehicles and remove/fit tyres using appropriate tools and equipment. ESSENTIAL QUALIFICATIONS: * Previous experience being a Tyre Fitter is essential. * Must be physically fit and able. THE HOURS: Monday – Friday: 8:00am - 5:30pm THE PAY: You will earn an hourly rate between £22 - £27 per hour If you’re interested in this position, please give Louise a call, details are below: Louise Bowles Recruitment Consultant

Administrator Luton £13.45 per hour Temporary to Permanent Opportunity Monday to Friday | 8:30am - 5:00pm In the office everyday. We are currently recruiting for an Order Processor to join a well-established and growing business based in Bedfordshire. This is an excellent opportunity for someone with administration, customer service or order processing experience who enjoys working in a fast-paced environment and takes pride in delivering a high level of accuracy. This role is initially offered on a temporary basis with the genuine opportunity to become permanent for the right person. The Role As part of a busy and supportive team, you will play a key role in ensuring customer orders are processed accurately and efficiently from start to finish. Responsibilities will include: * Processing customer orders and purchase orders * Managing product codes, pricing information and delivery details * Handling customer queries and order amendments *...

Insight Employment are recruiting for experienced Class 2 HGV Drivers to work out of Dunstable. What we are looking for: - An experience, reliable Class Two Driver with a minimum of 2 year’s experience to work on an ah hoc basis covering holidays and sickness for a client of our’s in Dunstable. Additional details: - You will be driving within a 30-mile radius of Dunstable doing 15-20 drops a day. The vehicle will have a tail lift and pump truck. Requirements: - * Must have HGV class two experience for a minimum of a year * Must have a valid CPC card/Tacho licence * Must have had your driving licence for at least two years, have a maximum of 6 points (no CD, DD, DR, IN endorsements) * Must be reliable * Must by physically fit * Must have great customer service * Must have good geographical knowledge Days/hours Monday – Friday *Start time between 06:30-07:30 until finish *Occasionally a 05:30-07:30 start Rates: - £16.00 per hour This is temporary work to cover holidays...

4 days per week on-site in Hemel Hempstead Hours: 8:30am - 5:30pm Salary: £28,000 - £33,000 depending on experience We're working closely with an international company based in Hemel Hempstead to recruit a Marketing Executive for a 12-month maternity cover. This is a fantastic opportunity to gain hands-on experience within a tech business, covering a broad range of marketing activities while working closely with international teams. There may also be occasional international travel involved. In this role, you will be the sole Marketing Executive within the UK office, working closely with the international marketing team and receiving additional support from Head Office. You will be responsible for a varied mix of marketing activity including campaigns, social media, events, and trade shows. The company is open to candidates at Marketing Executive level with prior experience. Key responsibilities: Promoting the company's product range and executing marketing plans...