665 customer service jobs found in Luton

Customer Service Specialist - German OR French speaking Customer Service Specialist - German OR French speaking The location of the role is Amersham (hybrid working - 3 days per week onsite). The duration of the contract is 12 months. The pay rate on offer is £15.59 per hour (via PAYE). (37.5 hours per week) Preference for candidates who are bilingual in English and German OR French Key accountabilities of the role Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner Invoicing of service interventions Dispute Handling Deep dive into stock discrepancies and follow up Physical Inventory support Activating contracts within in-house systems Work as part of a team and adopt a flexible approach to maintain and improve...

MMP Consultancy are seeking two experienced Customer Service Advisor's to work for a Social Housing Contractor, based in Harlow. As a Customer Service Advisor specialising in damp and mould enquiries, you'll support tenants, log and track repairs, and coordinate inspections to ensure cases are resolved quickly and professionally. Key Responsibilities Handle incoming damp & mould enquiries from tenants Log repairs, complaints, and updates accurately Coordinate inspections with surveyors and operatives Monitor case progress and provide regular updates to residents Escalate high‑priority or complex cases when required Maintain clear, compliant records and case notesSkills & Experience Customer service experience (social housing/repairs preferred) Understanding of damp & mould processes Strong communication, organisation, and case management skills Confident using CRM systems and Microsoft Office Basic DBS required

Job Specification - Events Assistant & Customer Service Job Title: Events Assistant & Customer Service Reporting to: Head of Conferences & Events Contract dates: Temporary role between 24 June - 24 September 2026 Pay: £15-£16 per hour Hours: 2-3 days per week (09:30 - 17:30) Location: Hybrid - remote working plus visits to London HQ in Victoria Overview We are seeking a highly organised and proactive Events Assistant to support a busy Conferences & Events team in the delivery of a large-scale autumn conference. This is a varied role offering exposure across event operations, customer service, and administration. Key Responsibilities Customer Service Act as a key point of contact for event attendees Handle enquiries via email, phone, and video calls Registration Management Support registration process using systems such as EventsAir and CRM platforms Assist attendees requiring one-to-one support Administration Manage inbox queries and follow-ups Chase...

Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh. Role: Customer Service Executive - 6 month assignment Hours: 8:30am - 4:30pm or 9am - 5:00pm (rotating, on a weekly basis) Location: Winnersh Hourly Rate: £14.50ph Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh, on a temporary basis. Responsibilities: Work as part of the CRM (Customer Relationship Management) team to completes daily tasks in line with SLA given Inbound and outbound calling to help resolve customer queries Working with the Service complaints team to resolve any issues Take ownership of learning products to help customers furtherIdeal Candidate: Passion for customer service excellence Demonstrated aptitude for problem solving Proactive and the ability to take initiative with a 'can do' attitude Ability to attract trust and build strong relationships with the customers Focused and...

Customer Service/Administrator needed for a Warehouse & Trade Counter 📍 Chelmsford 💷 Temp to Perm Opportunity 🕒 40 hours per week | Monday - Friday | 8:00am - 5:00pm (1-hour unpaid lunch) 🚗 On-site parking available We are currently recruiting for a Customer Service Administrator to work for a busy Warehouse & Trade Counter, in a busy and growing team in Chelmsford. This is a fantastic temp-to-perm opportunity for someone looking to secure long-term employment within a supportive and fast-paced environment. About the Role This is a varied, hands-on position combining warehouse duties, customer service, and administration. You will be dealing directly with customers, suppliers, and internal teams, ensuring smooth day-to-day branch operations. Key Responsibilities Providing excellent customer service at the trade counter, via phone, and email Picking, packing, and preparing stock for collection or delivery Taking deliveries, unloading, sorting, and storing goods...

Looking for your next opportunity in a fast-paced, supportive team? This temporary role is ideal if you enjoy keeping things organised, solving problems, and delivering great customer service. The Role of Customer Support Coordinator You’ll be at the heart of a busy customer support function, managing orders and handling customer queries via phone and email. Working closely with internal teams, you’ll help ensure everything runs smoothly from order placement through to delivery. No two days are the same -you’ll be juggling priorities, building relationships, and making sure customers receive a seamless experience. What You’ll Be Doing as a Customer Support Coordinator Processing customer orders, enquiries and changes accurately Managing customer requests and resolving issues proactively Liaising with internal teams including planning, logistics and operations Keeping systems and customer records up to date Handling queries and complaints in a professional, solution-focused...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough. We are seeking Lithuanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am – 7pm (must be flexible with shift rotation and occasional weekends) Pay: £14.22 per hour What's on offer: Competitive pay Overtime available (time and a half) Full training provided Weekly pay Opportunity to progress within a growing IT team Duties include: Providing first-line IT support to external clients, resolving queries efficiently and professionally Logging, tracking, and updating support tickets accurately in the system Troubleshooting hardware, software, and network issues, escalating where necessary Guiding clients through step-by-step solutions over the phone or via email Maintaining clear documentation of common...

Service Desk Analyst – IT Consultancy Inside IR35 – Fully Onsite - Spanish, Romanian and Lithuanian speaking    Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough.   Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints...

Helpdesk Administrator  Pertemps are currently recruiting for numerous Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position. we have a number of shifts available: Full Time: Tuesday-Saturday 06:00-14:30 Sunday - Thursday 13:30-22:00 Part Time: Friday-Monday 13:30-21:00 Responsibilities as a Helpdesk Administrator: Answering telephone calls and emails Logging queries on the companies CRM system Dealing with any live issues and investigating discrepancies Completing KPI trackers and performance reports Collate information and update business system Chase internal teams to find query resolutions Building and maintaining solid relationships with depots and customers Requirements for this position: Previous experience in a customer facing role Confident speaking over the phone Analytical working approach Experience and knowledge of Microsoft packages The Role: £12.71 per...

Our client is a successful business on the outskirts of Leicester. They are looking for a Customer Service Administrator to join their team on a full-time basis to cover maternity leave until April 2027. Main duties will include: * Answering customer enquiries via phone and email * Providing exceptional customer service to customers * Providing technical advice on products * Raising purchase orders * Producing invoices * Updating customers regarding deliveries * Answering queries quickly and efficiently * General aftersales administrative support The successful candidate will have: * Excellent problem-solving skills * A strong work ethic and the want to get involved in a varied role * Strong customer service skills * Enthusiastic team player * Calm and professional telephone manner * Good IT skills Please contact Emma ASAP if this looks like your next role or apply via the advert! We endeavour to reply to every candidate, every time but...

Customer Service Representative £26,932 - 12 Month FTC Mid Kent (Hybrid working available after training) Monday – Friday, 9am – 5pm My client, a successful Financial Services company, is looking for a Customer Service Administrator to join their team on a full-time permanent basis. You will be dealing with a high volume of calls each day as well as assisting customers by email. Duties include: Being the first point of contact for the bank’s customers, assisting with all enquiries Speaking with customers via phone and email Dealing with complaints Building strong relationships with new and existing customers, providing the best service General administrative duties To be considered for this role, you should have/be: Previous customer service experience within a retail or office environment Excellent customer service skills Comfortable speaking to customers on the telephone Strong administrative skills A team player A good communicator, both written and...

Customer Service Advisor Temporary Summer Role Full Time: Monday - Friday £12.89 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in...

Call Centre / Customer Service Administrator - Southend Pay: £12.71 per hour Contract: Temporary Hours: Full-time Are you a confident communicator with excellent organisational skills? Our client in Southend is looking for a Call Centre / Customer Service Administrator to join their busy team on a temporary basis. What you'll be doing: Handling inbound and outbound calls in a professional manner Assisting customers with queries and providing accurate information Updating and maintaining records on internal systems Supporting the wider team with administrative tasks Ensuring excellent customer service at all timesWhat we're looking for: Previous experience in a call centre or customer service role Strong communication and problem-solving skills Ability to work in a fast-paced environment Good IT skills and attention to detail A positive, team-focused attitudeWhat's in it for you? Competitive pay at £12.71 per hour Full-time hours with immediate start Opportunity to gain...

Scheduling Assistant Temporary to Permanent Swindon Monday to Friday 37.5 hours a week As Scheduling Assistant and first point of contact for both internal and external enquires, you will co-ordinate, plan and monitor the workload of our clients professional field based staff to ensure an efficient flow in line with company standards and targets. Principle Accountabilities Skills, Knowledge & Experience * Loyal and committed to the company * Previous experience within a similar role * Exceptional eye for detail with an inquisitive approach to your work. * Very organised approach with the ability to multi-task using multiple bespoke systems. * Strong time management skills * Ability to work and problem solve independently and manage deadlines when required. * Confident about working in a role where your actions directly influence others * Excellent communication skills * Strong desire to succeed, in an environment where success is celebrated and...

Customer Service Advisor Coleshill | Full-Time | Free Parking Are you an experienced Customer Service Advisor looking for your next opportunity? We are currently recruiting on behalf of a leading international logistics provider based in Coleshill. This is an excellent opportunity to join a well-established business that genuinely invests in its people, offering long-term career prospects, a supportive team environment, and excellent employee benefits. The Role As a Customer Service Advisor, you will be responsible for delivering outstanding customer service while handling a high volume of inbound enquiries. Duties will include: Managing inbound customer calls relating to orders, stock availability, deliveries, and account queries Resolving customer complaints and providing effective solutions Updating and maintaining customer records using internal CRM systems Working with Microsoft Excel to manage and update customer information Delivering a professional and positive customer...

Job Title: Customer Service Advisor - French Speaking Location: Portslade, Brighton Start Date: Monday, 22nd June Pay Rate: £14-£14.50 per hour Hours: 1pm-7pm, Monday-Friday This temporary role will last roughly 4-5 weeks. The Customer Service Advisor (French Speaking) position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date. Key responsibilities include: Making outbound calls using provided scripts Collecting and accurately recording service and pricing information Updating existing records and identifying discrepancies in data Reviewing and documenting differences between current data and information provided over the phone Maintaining a high level of attention to detail and consistency throughout all tasksWhat we're looking for: Previous experience in a customer service role within an office...

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. THESE ROLES WILL BE REMOTE ONCE TRAINED You will be working part time hours (22.5 hours per week): * Saturday, Sunday, and Monday – 8am - 4pm OR * Saturday and Sunday 2pm - 10pm and Monday 12pm - 8pm THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. POTENTIAL TO EXTEND. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. Hourly rate for the...

JOB TITLE: Office Administrator LOCATION: Central Canterbury SALARY: £13.50ph TERM: Ongoing Temporary, possible Permanent opportunities HOURS: 9am to 5pm, Monday to Friday Are you available immediately and looking for temporary work? Office Angels are proud to be supporting this expanding business in recruiting additional administration cover to help through a busy time/increased work load. Their modern open plan offices are based in central Canterbury, with free hot drinks/pastries & treats to make your work day more enjoyable! The offices are close to the central bus and train stations so an easy commute. The key duties and requirements are: Taking enquiries from clients over email and the phone Supporting clients in a friendly and professional manner Arranging appointments, sending invites via Outlook and MS Teams Collating reports and correspondence to a high standard, ensuring deadlines are met Completing detailed and accurate records Accurately inputting data...

Customer Services Administrator, Castle Donington based,  Monday to Friday 9-5pm £27-27.5k 12 month FTC. Office based. As Customer Services Administrator, you'll be at the centre of a fast-paced customer experience and sales support team, handling inbound enquiries, processing orders, supporting quotes and helping customers receive a smooth, accurate and professional service from first contact through to delivery.  This is a great opportunity for someone with B2B customer service, sales support or account coordination experience who enjoys variety, detail and ownership. You'll be working with branded customer accounts, bespoke product orders and internal teams across sales, logistics, production, finance and technical support, helping to keep customers informed and orders moving. The role requires strong communication, accurate administration and the ability to stay calm and positive in a high-volume environment. As Customer Services Administrator, you will: Act as a...

Customer Care Advisor (3-Month Temporary Contract) Location: Stroud Pay Rate: £13.33 per hour Hours: Monday to Friday, Full Time, 9:00am - 5:30pm Contract: Temporary until October 2026, with potential for extension Are you passionate about delivering outstanding customer service and making a real difference in people's lives? We are currently recruiting for a Customer Care Advisor to join a busy and supportive team within the pharmaceutical and healthcare sector. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping others, and takes pride in providing a high standard of customer care. In this role, you will support patients, healthcare professionals, carers, and GP surgeries by ensuring orders and prescriptions are processed accurately and efficiently. You will play a vital role in delivering an exceptional customer experience while maintaining high levels of accuracy, compliance, and professionalism. Key Responsibilities...