171 customer service jobs found in Manchester

Logistics Customer Service Coordinator Location: Manchester (Fully On-Site) Pay Rate: £13.50 per hour Job Type: Temporary / Ongoing Start Date: Immediate Start Available Job Overview We are currently recruiting for a Logistics Customer Service Coordinator to join a busy and fast-paced logistics operation in Manchester. This is a fully on-site role supporting day-to-day transport and customer service activities. The successful candidate will act as a key point of contact between customers, drivers, and warehouse teams, ensuring the smooth and timely movement of goods. Key Responsibilities Handling incoming customer queries via phone and email in a professional and timely manner Providing updates on deliveries, collections, and shipment status Liaising with warehouse and transport teams to resolve operational issues Booking and amending transport orders using internal systems Tracking consignments and proactively communicating delays or issues to customers Maintaining...

Customer Service Advisor** (Contract) Duration: 12 Months (Possibility for extension) Location: Manchester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional service. Key Responsibilities: Serve as the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. While the role is predominantly phone-based, you'll also engage in independent case investigations. Deliver high-quality service consistently, managing client conversations with confidence while meeting challenging productivity and quality targets. Execute telephone trades accurately and efficiently, adhering...

We're now looking to extra support across a number of our teams within our Customer Services area. If you're immediately available and looking to gain experience in the financial services this could be a great opportunity for you! The purpose of the role is to provide administration support for transfers in processes across our product offering. Responsibilities include: * Handling communications between customers, third parties, and other business areas etc. * Administering transfer cases. * Maintaining accurate records on our databases and consistently monitoring the progress of cases. * Producing letters and emails. * Working efficiently with internal systems . Knowledge & Experience: * You will have a minimum of 5 GCSE's grades 9-4 (A*-C) or equivalent including Maths and English. * Ability and commitment to deliver excellent customer service skills * Strong communication skills, both written and verbal. * Competent IT skills, including Word,...

Temporary Customer Service Coordinator ASAP - Ongoing Salford, Manchester Parking onsite and close to tram stops Monday-Friday (May include the odd Saturday and take a day off in lieu) 10am-7pm (Saturday hours will be different) Fulltime in the office £13 per hour YOU MUST HAVE RECENT OFFICE BASED CUSTOMER SERVICE EXPERIENCE! Are you ready to jump into a dynamic and fast-paced environment? Our client, a leading UK-wide logistics company, is on the lookout for a Temporary Customer Service Coordinator to help deliver exceptional same-day and time-critical services. If you thrive in a busy atmosphere and are eager to take on a role that could pave the way for future client account management, this opportunity is for you! As a Temporary Customer Service Coordinator, your day-to-day tasks will include: Coordination: Meet customer Service Level Agreements (SLAs). Supporting Drivers: Address and resolve day-to-day queries from drivers to ensure seamless operations....

Customer Service Administrator – Temporary £12.71 per hour Trafford Park Immediate Start Hybrid working Great opportunity to join this well-established business due to busy period / workloads we are seeking a Customer Service Administrator to join their team. The role will be working on a hybrid basis after the initial training. Key Responsibilities for Customer Service Administrator job; * Provide first class customer service at all times * Ensure all part returns are actioned with the SLA agreed * Ensure each failed delivery or collection has at least one out bound call direct to the customer to determine what the issue was * Contact the customer and provide and update * Determine if a cost should be applied to the order, core or rehire * Adherence to all company policies and procedures. Key Skills required for Customer Service Administrator job; * Experience within customer service. * Excellent all-round communication and telephone skills to build...

Mpeople recruitment have a fantastic opportunity available for an experienced Customer Service Administrator to join the team of a well-established business, based in the Denton area, on a full-time Temporary basis to begin. · Role: Customer Service Administrator · Location: Denton · Salary: £12.71 per hr - £24,500 · Hours: Monday to Friday, 8am to 4pm. Hybrid working available once training is completed. 3 days office, 2 days working from home. Duties as a Customer Service Administrator will include: * Dealing with all customer enquiries to ensure positive customer outcomes are delivered ensuring all client enquiries are dealt with promptly, adhering to the required standards * Assess issues for escalation to Supervisor and Manager for resolution * To work as part of a team in creating and retaining strong client and supplier relationships * Ensure customer expectations are delivered * Work with Supervisor/Manager to identify processes to improve to improve...

Customer Service / Sales Order Specialist - Minimum 2 years' experience  Location: Worsley, Manchester (Hybrid – 2 days office / 3 days home) Salary: £31,665 per annum Hours: Full time, 37.5 hours per week Contract: Ongoing temporary role with strong potential to become permanent BOC Limited, a Linde company, is currently recruiting for an experienced Customer Service / Sales Order Specialist to join their Customer Service Centre in Worsley, Manchester. This is an ongoing temporary opportunity that is expected to lead to a permanent position. This role is an elevated version of the standard customer service position and will suit someone comfortable working with complex processes, conducting in-depth investigations, and operating with a high level of autonomy. Key Responsibilities Managing complex customer and sales order queries from start to resolution Investigating and resolving issues across multiple systems Working at pace while balancing competing priorities...

Customer Service / Sales Order Specialist - Minimum 2 years' experience  Location: Worsley, Manchester (Hybrid – 2 days office / 3 days home) Salary: £31,665 per annum Hours: Full time, 37.5 hours per week Contract: Ongoing temporary role with strong potential to become permanent BOC Limited, a Linde company, is currently recruiting for an experienced Customer Service / Sales Order Specialist to join their Customer Service Centre in Worsley, Manchester. This is an ongoing temporary opportunity that is expected to lead to a permanent position. This role is an elevated version of the standard customer service position and will suit someone comfortable working with complex processes, conducting in-depth investigations, and operating with a high level of autonomy. Key Responsibilities Managing complex customer and sales order queries from start to resolution Investigating and resolving issues across multiple systems Working at pace while balancing competing priorities...

General Admin| Wigan | Matternity Cover |Temp £13.25 per hour 37.5 hours per week Hours: Monday to Friday, 8.30am–5.00pm KPI Recruiting are proud to be working with our long-standing client, who are currently looking to recruit a Customer Service Advisor to join their team on a Temp basis. You will be responsible for: Answering telephone calls professionally and courteously Processing orders efficiently and accurately Managing direct shipments from supplier to customer. Placing orders with internal/external suppliers and arranging timely deliveries Monitoring stock levels in line with customer demand and supplier lead times Managing customer expectations and proactively communicating any issues related to their order Maintain confidentiality and appropriate handling of sensitive customer information.  The successful candidate will have: Committed to delivering an exceptional level of customer service High level of accuracy and attention to detail Previous experience in...

We are currently supporting a global business based in South Leeds who are looking appoint an experienced candidate to their busy customer service team. This is initally to cover a period of maternity period unti 2027 but we are confident that for someone who is hard working and reliable, there could be a permanent job available. You will be responsible for acting as the main point of contact with their exisiting, high spending customer base (B2B). Duties will include: - Providing quotes and product information - Processing customer orders - Handling queries - Resolving customer problems efficiently - Liaising with colleagues across other teams and branches Ideally you will be available to start at short notice and comfortable working on site full time. Hours: 8.00am until 5.00pm Monday to Friday. If you are interested please apply with an up to date CV and we will give you a call back to discuss further

Front of House & Student Support Administrator - Sheffield We are looking for a friendly, organised, and customer-focused Administrator to join our student accommodation team in Sheffield. Temporary Role 4-6-month placements Monday to Friday - 8am - 4.30pm Key Responsibilities: Providing front-of-house and reception support Responding to enquiries from students, parents, universities, and stakeholders Managing post and student parcel collections Processing student payments and maintaining records Supporting financial administration, including reconciliations and credit control Updating booking systems and processing documentation Conducting room viewings for prospective residents Ordering office and site supplies Assisting with marketing activities, social media updates, and student events Providing general administrative support to the management teamRequirements: Previous administration and customer service experience Strong communication and organisational skills...

CUSTOMER SERVICE ADMINISTRATOR TEMPORARY TO PERMANENT MONDAY – FRIDAY - WORKING HOURS BETWEEN 8AM - 6PM  1 SATURDAY PER MONTH £12.71 PER HOUR S18 -DRONFIELD - MUST BE ABLE TO DRIVE  LOOKING FOR SOMEONE TO START ASAP We are currently supporting our client who is seeking a Temporary to Permanent Customer Service Administrator to join their existing team. As a Customer Service Administrator, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls. Duties include but not limited to: Handling incoming calls for diverse clients. Efficiently manage and respond to inbound calls from a broad spectrum of clients Ensuring a professional and tailored approach for each interaction. Recording detailed and accurate messages to capture caller information, ensuring all necessary details are logged for effective follow-up. This includes contact, purpose of the call, and any other relevant specifics for call-back details or further actions....

PART TIME CUSTOMER SERVICE ADMINISTRATOR 3 WORKING DAYS PER WEEK  WEDNESDAY / THURSDAY / FRIDAY  TEMPORARY TO PERMANENT 1 SATURDAY PER MONTH £12.71 PER HOUR S18 -DRONFIELD - MUST BE ABLE TO DRIVE  LOOKING FOR SOMEONE TO START ASAP We are currently supporting our client who is seeking a Temporary to Permanent Customer Service Administrator to join their existing team. As a Customer Service Administrator, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls. Duties include but not limited to: Handling incoming calls for diverse clients. Efficiently manage and respond to inbound calls from a broad spectrum of clients Ensuring a professional and tailored approach for each interaction. Recording detailed and accurate messages to capture caller information, ensuring all necessary details are logged for effective follow-up. This includes contact, purpose of the call, and any other relevant specifics for call-back details or further...

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their...

Location: Leeds Salary: £12.82 Contract: Temp ongoing We're recruiting for a Customer Care Coordinator to join a leading UK housebuilder committed to delivering a 5‑star customer experience. This role is central to ensuring homeowners receive an efficient, responsive and professional aftercare service, while supporting the business in maintaining its reputation as a top‑tier builder in the homebuilding industry. Act as the main point of contact for customers and subcontractors, delivering a professional and timely response to all after‑sales queries and complaints. Monitor all remedial works, ensuring completion to the required standard within agreed timescales. Coordinate with customers, suppliers, site managers and subcontractors to ensure all works are booked and completed efficiently. Ensure all materials and labour are arranged ahead of scheduled works. Personally contact customers two weeks after legal completion to ensure satisfaction and resolve any early issues....

Customer Service Advisor - Temporary to Permanent Opportunity Location: Mansfield Hours: Monday to Friday, 8:30am - 5:30pm Start Date: 18th June Contract: Ongoing Temporary Assignment with Potential for Permanent Employment We have an exciting opportunity for an experienced Customer Service Advisors to join a busy and friendly customer support team in Mansfield. This is a fantastic role for someone who enjoys helping customers and is looking for a position with no sales targets or cold calling. Working on behalf of a popular online retailer, you will be responsible for handling customer enquiries via telephone, email, live chat and a ticketing system, ensuring a positive customer experience at all times. Key Responsibilities: Responding to customer enquiries via phone, email and live chat Managing customer requests through a ticketing system Resolving customer issues efficiently and professionally Maintaining accurate records of customer interactions Delivering excellent...

No commute. Flexible hours. Work from your own space. Remote customer service roles offer all of that - and they pay up to £32,000 a year in this area. Our government-funded Entry to Remote Working programme has helped thousands of people like you get qualified, get hired, and build careers in customer service - entirely from home. Here's everything you get at no cost to you: Skills & Qualifications to get you ready to work remotely: Nationally recognised logistics qualification Remote and hybrid working: how to set up your home workspace, stay motivated, and manage your time Customer service skills: Professional communication, customer handling, and problem-solving skills Equality and diversity in the modern workplace Live, experienced tutor online throughout the week, Monday to Friday Free extras that put you ahead of other applicants: A professionally written CV tailored specifically to remote and hybrid customer service roles Expert guidance on the most effective ways...

Application Support Engineer ERP - SQL - WMS We're seeking an Application Support Engineer to join a growing IT team supporting a range of critical business applications across ERP, Ecommerce, Warehouse Management, Finance, and Reporting platforms. This is an excellent opportunity for someone with experience supporting business systems who is looking to develop their technical skills further while working on a variety of exciting projects and technologies. The Role As an Application Support Engineer, you will provide 1st and 2nd line support for business-critical systems, helping users resolve issues and ensuring systems operate effectively. You'll work closely with internal stakeholders, third-party vendors, and development teams to investigate problems, support system enhancements, and contribute to ongoing improvements. Key responsibilities include: * Providing support for ERP, WMS, Ecommerce, Finance, and Reporting platforms. * Troubleshooting business...

Customer Service Advisor Trainer Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini. In this role, you will be responsible managing the compilation, promotion and delivery of training material to new and existing employees. What you'll do Schedule training across the service desk Update the Client training database Identification and analysis of training courses required with steer from the Line Manager Delivering and facilitating training courses to new starters Ensure new starters readiness to go live in line with Client requirements Co-ordinate course attendance Identify and communicate any areas of improvement Ensure quality of new and existing user documentation and training materials Build and maintain a close working relationship with Service Centre...

Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer...