854 customer service jobs found in Manchester

£12.71 per hour plus monthly bonus 25 hours per week 3 shifts available - All require Monday to Sunday flexibility (7am-1.30pm, 11am-8pm, 6pm-11.30pm) Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their...

Your new company Hays are currently recruiting a Customer Service Administrator to join a busy and customer‑focused team on a temporary basis for a minimum of 8 weeks. This role involves high‑volume phone‑based customer service alongside accurate processing of claims, making it ideal for someone confident, organised, and comfortable working in a fast‑paced environment. Your new role Key Responsibilities Handling inbound customer calls and emails professionally and efficiently Responding to customer queries regarding claims and processes Accurately processing claims and updating internal systems Gathering and verifying information to support claims assessment Maintaining clear and accurate records in line with procedures Managing workloads effectively while meeting deadlines and service levels Providing a high standard of customer care at all timesWhat you'll need to succeed Previous experience in a customer service, call‑handling, or administrative role Confident and...

Customer Service Representative - Manchester £27,300 + Hybrid Working + Clear Progression Ready to take the next step in your customer service career? Join a fast‑growing, innovative financial services organisation that's reshaping how people manage their investments, pensions and long‑term financial goals. We're expanding our Manchester team and looking for confident, motivated Customer Service Representatives who genuinely care about delivering an exceptional experience. 🌟 What You'll Be Doing As the first point of contact, you'll support customers across a range of investment products including Trading Accounts, Stocks & Shares ISAs and SIPPs. You'll: Take full ownership of customer queries and provide clear, accurate guidance Build strong relationships through confident communication and genuine care Handle complex questions with professionalism and attention to detail Work in a specialist, fast‑paced contact centre where high standards matter Make a real impact...

Job Title: Temporary Supporter Care Administrator/Customer Service Advisor Location: Salford (Office-Based) Hours: Monday to Friday, 9:00 AM - 5:00 PM Salary: £12.71 per hour My client is currently seeking x2 Temporary Supporter Care Administrator's to join their team in Salford. This role is ideal for someone with strong communication skills and an eye for detail, looking to make a positive impact while supporting the business. Main Duties & Responsibilities: Respond to inquiries from supporters, ensuring accurate and timely recording of details on the system. Provide exceptional customer service to enhance the service offered. Handle sensitive information with confidentiality, ensuring appropriate data protection. Share inspirational stories with supporters to encourage continued support. Make outbound calls to engage with supporters and promote campaigns. Manage administration of supporter requests, donation queries, and update personal details. Provide administrative...

Service Administrator Manchester, Trafford Park Working hours: (Apply online only) or (Apply online only) Monday Friday ongoing position, possibly long term for a right candidate £12.71 per hour If you would like to work in a modern, busy and friendly team and for a multi-faceted UK wide service sector business that is part of a global organisation, this is the ideal role for you. Job role / duties The role will involve learning how to assist customers with vehicle maintenance queries over the phone. Working alongside a team of Fleet Coordinators you will learn how to schedule, plan, monitor and pro-actively control all routine maintenance. The training will also cover managing and pro-actively controlling unscheduled maintenance, including roadside breakdowns and to ensure a high standard of customer service • Extracting data from a Excel spread sheet • Analysing the data • Transferring calls and information to the correct contact • Dealing with queries •...

This temporary role as a Customer Service Advisor requires an individual with excellent communication skills to provide exceptional support to customers during both day and night shifts. The ideal candidate will contribute to the smooth operation of the customer service department in the not-for-profit sector. Client Details This role is with a well-established organisation operating within the not-for-profit sector. The company is based in Stockport and is dedicated to delivering high-quality services to its community. As a mid-sized organisation, it offers a professional environment focused on making a positive impact. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Administrator Location: Northwich Contract type: Temporary for up to 3 months Working schedule: Monday - Friday (Office based) Hours: 8am - 5pm Rate of pay: £13.50ph Adecco are recruiting for an experienced Customer Service Administrator to support our client based in Northwich on a temporary basis for up to 3 months. The successful candidate will support operations from order receipt through to installation and completion, liaising with customers, internal teams, and field engineers to ensure accurate documentation and smooth scheduling for seamless delivery and installation. Key responsibilities: Process customer orders accurately, ensuring all documentation and specifications are complete Raise works orders and job packs using internal systems (Sales Logic / Job Logic) Track orders through the manufacturing process and liaise with the factory on production timelines and material availability Plan, schedule, and coordinate field engineers' workloads and...

I currently have an excellent opportunity to join a well-established organisation that supports customers across a wide range of sectors. The team is dedicated to delivering high-quality products and services, and you'll play a key role in ensuring customers receive timely, accurate and professional support. If you enjoy problem-solving, working collaboratively and providing a great customer experience, this role offers a strong platform to grow and develop. About the Role As a Customer Service Coordinator, you'll be the first point of contact for customer enquiries, order processing and general service requests. You'll work closely with colleagues across Customer Experience, Sales, Operations and Technical teams to ensure every customer receives a smooth and efficient service. Key Responsibilities Deliver a high standard of customer service and contribute to a culture of service excellence Support customer service operations across sites and collaborate with internal teams...

Customer Service Advisor Supporting Tax-Free Childcare (TFC) 📍 Location: West Strand Business Park, Preston, PR1 8UY 💷 Pay Rate: £12.71 per hour, increasing to £13.45 after 12 weeks ⏰ Hours: Monday - Friday, 8:00am - 6:00pm (37 hours per week) Make a real difference to families across the UK We're looking for enthusiastic, flexible and customer-focused individuals to join our busy call centre team as a Customer Service Advisor on the Tax-Free Childcare (TFC) campaign. Tax-Free Childcare is a Government scheme that supports working families with the cost of childcare. In this rewarding role, you'll be helping parents and carers navigate the scheme, answer questions and solve problems - genuinely making a positive impact on people's lives. What you'll be doing Delivering outstanding customer service over the phone Resolving customer queries efficiently and professionally Working collaboratively with colleagues to meet service targets Ensuring every customer interaction is a...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Customer Service Administrator Our client based in Atcham is looking for a temporary to permanent part time customer service administrator to join their busy team, helping to support the senior staff. As part of the role, you will be supporting customers using the companies and clients services, you will be focused on customer education, service communication, KPI understanding, complaints handling, and staying up to date with national partner system updates to ensure a consistent, informed, and 5-star customer experience across all networks. You will also be supporting customers with booking, tracking, manifests, and portal usage, explaining network-specific service levels, and managing expectations on waiting times, you will also be the first point of contact on network processes and supporting customer understanding of service options, premiums, and surcharges whilst assisting with tariff changes and commercial communications. Also, as part of the varied role, you will...

Customer Resolution Agent – Nottingham Location: Nottingham (NG11). Salary: £14.55 per hour. Full Time – Monday to Friday – 37 hours. Contract: Up to 12th June 2026 – possibly beyond. Purpose To investigate and resolve customer complaints efficiently, delivering a high-quality experience while ensuring commitments are met and risks of further dissatisfaction are minimised. Key Responsibilities Manage and resolve complaints, aiming for first point of contact resolution Analyse complex information to identify root causes and make evidence-based decisions Follow procedures to investigate, respond, and deliver on customer commitments Work with internal and external stakeholders to support timely resolutions Prioritise workload effectively to meet deadlines and service standards Maintain accurate records and process compensation in line with guidelines Identify trends and lessons to prevent repeat issues Skills & Experience Experience in customer service and complaint...

Customer Service Brownhills £12.71 per hour Temporary to Permanent position Hours negotiable for the right person Customer Service My client who is based in Brownhills is looking for a customer service office to join the existing team. Duties of a customer services officer: Customer contact Answering calls Overseeing mailboxes Order processing Generate and confirm quotes Sales Work to targets

Customer Service Administrator Wolverhampton (very easy access and close to the M54) Temporary for 3 months with potential of becoming permanent £14.80 - £15.35 per hour Monday - Thursday 8.00am-4.00pm, early finish on a Friday Our client based north of Wolverhampton are looking for an experienced customer service administrator to join their team on an ongoing temporary basis. As a key member of their team, you will be responsible for ensuring responsive, efficient, and accurate customer order management, from receipt to billing, while also maintaining essential customer data within their ERP system. Key Responsibilities * Ensure the accuracy and efficiency of customer orders in the ERP system. * Coordinate effectively with Sales & Marketing departments to ensure correct pricing and terms. * Provide support to Logistics in creating necessary documents for shipments. * Address and resolve customer inquiries, issues, returns, and complaints promptly. * Maintain...

CUSTOMER SERVICE ADVISERS WANTED  We are recruiting CUSTOMER SERVICE ADVISERS for our well-known client in the logistics industry based in HAMS HALL, BIRMINGHAM, B46 This is ON-GOING AGENCY WORK with the intention of becoming a permanent position after a successful trial period. You must be willing to work within the alcohol industry to be suitable for this role. Customer Service Duties: Working as part of a team, you will be liaising with established prestigious UK clients and in turn, hospitality site leads such as hotel, bar, and restaurant managers.  You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc... You will require a good telephone manner and friendly personality as well as being computer literate. Hours of work: Rotating Day shifts (07:00-15:30/08:00-16:30/09:00-17:30/10:00-18:30) - MUST BE ABLE TO DO ALL SHIFTS. Monday to Friday. 30 minute unpaid lunch break....

Our public sector client based in the heart of Lincoln, has an exciting opportunity for an experienced Customer Service Associate to join their team as soon as possible! The role will be temporary for a 3 month period initially however; the post does have the potential to turn permanent, depending on performance. The hours of work will be full time, working 37 hours per week between the hours of 08:00 - 18:00 Monday to Friday. The pay rate for the role is £12.71 per hour. Working within the corporate hub, you will be the first point of contact for District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. You will be required to gather and process information efficiently and accurately. Data entry and daily administration tasks will also be required. To be a successful Customer Service Associate you will need to have a passion for delivering excellent customer service and should also have strong...

Customer Service Associate – Corporate Hub 📍 Lincoln (Office Based) 💰 PAYE: £12.71 per hour | Umbrella: £16.43 per hour 🕒 37 hours per week | Monday–Friday (08:00–18:00) 📅 Start: 18th May 2026 📆 Duration: 18 weeks 📌 Ref: OR99156 🌟 The Opportunity We are currently recruiting 3 Customer Service Associates to join a busy Corporate Hub environment. This is a fantastic opportunity to work at the heart of local government services, acting as the first point of contact for a wide range of essential services including: * Adult & Children’s Social Care * Council Housing & Repairs * Highways & Transport * Libraries & Heritage Services * Registration & Community Services This is a fast-paced, varied role where no two days are the same – ideal for someone who enjoys helping people and making a real difference in the community. 📋 Key Responsibilities * Handle inbound and outbound calls in a busy contact centre environment * Provide accurate...

Customer Service Location: Bangor Pay Rates: £13.97 to £46.52 per hour (depending on shift pattern choice) Contract: Temporary to Permanent Start Date: 20/04/2026 Hours: 37.5hrs (5 days over 7, including weekends and bank holidays) Training: 37.5hrs (full-time for 4 weeks), 100% attendance required for the first 6 weeks We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ((phone number removed)) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over...