35 customer service advisor jobs found in Manchester

Customer Service Advisor -£12.71 per hour plus uncapped bonus -35 Hours per week Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Media City Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel...

£12.71 per hour plus uncapped bonus 35 Hours per week Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Media City Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation...

£12.21 per hour plus monthly bonus Must be fully flexible Monday to Sunday 7am-11pm 35 hours per week Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues. -Answering inbound calls from customers...

Customer Service Advisor Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Trafford Park, Stretford, Manchester M41 7HA Working Pattern: Office-based Hours: Night shifts are (Apply online only) and Day shifts are (Apply online only)Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night Week 2: Mon - Off, Tues - Off, Wed - Off, Thu - Off, Fri - Off, Sat - Day, Sun - Day Week 3: Mon - Night, Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Customer Service Advisor We are currently recruiting for a Customer Service Advisor to join a busy and supportive team based in Burton on Trent. 🕒 Working Hours Monday to Friday Days 💷 Pay £13.20 per hour📌 Main Responsibilities This role focuses on providing essential administrative and customer support within a fast-paced environment. Handling customer support emails and direct communication with customers  Filing and managing documents Reporting and tracking delivery Booking orders  General admin duties🧠 Skills Required Strong IT skills, particularly Microsoft Excel Customer service experience Confident email communication Good organisational and multitasking ability Ability to work accurately in a busy environment📞 Apply / Contact If you have any questions or would like to apply, please give us a call

Customer Service Coordinator Wolverhampton £25,500 per annum (£13.28 per hour) Monday – Friday, 8am–5pm Temp to Perm Our client is a well-established specialist manufacturer and supplier, providing bespoke solutions to customers across a range of industries throughout the UK. Due to continued growth, they are looking to recruit a Customer Service Coordinator to join their busy operations team. This is a fast-paced role where customer service is key. You'll be the first point of contact for customers, ensuring enquiries are handled efficiently and deliveries are coordinated smoothly. Key Responsibilities: Managing customer enquiries and resolving issues in a professional manner Liaising with customers regarding delivery requirements and order updates Coordinating with transport providers to arrange deliveries Maintaining accurate records and updating reports Using Microsoft Excel and internal systems to manage customer information Supporting the wider team with...

£12.71 per hour plus uncapped bonus 25 Hours per week Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Bescot Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation end-to-end,...

£12.71 per hour plus uncapped bonus 35 Hours per week Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Bescot Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation end-to-end,...

£12.71 per hour plus uncapped bonus 35 Hours per week 8.30am to 7am 4 on 4 off shift patter  Ongoing Temporary Position Office based – At our iconic Bescot Headquarters Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation end-to-end, from the first call through to resolution •Keeping members informed with clear, proactive updates so they...

£12.71 per hour plus uncapped bonus 35 Hours per week Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Bescot Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation end-to-end,...

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 02.07.26 Start Date - 13.07.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday  Location : - East Midlands Airport Pay Rate : - £15.34 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the...

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 21.05.26 Start Date - 08.06.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday  Location : - East Midlands Airport Pay Rate : - £14.73 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. THESE ROLES WILL BE REMOTE ONCE TRAINED You will be working part time hours (22.5 hours per week): * Saturday, Sunday, and Monday – 8am - 4pm OR * Saturday and Sunday 2pm - 10pm and Monday 12pm - 8pm THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. POTENTIAL TO EXTEND. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. Hourly rate for the...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Full-Time Role Outstanding facilities and office environment – staff fun days Free parking and immediate starts available We are actively seeking experienced Customer Service Advisors for a leading logistics provider in the Coleshill area. Our Customer Service Advisor roles are always hugely popular. You would be representing a well-known brand that is committed to making long-term investments in its people. Daily responsibilities include: Receiving and handling a high volume of inbound customer calls relating to order placement, stock availability, delivery updates, complaint handling, and much more. Updating the in-house CRM system. Working with and consolidating Microsoft Excel spreadsheets. Maintaining a high level of customer service at all times in a bright and professional manner (ideally with at least six months' experience in a customer service advisor role). Hours of work: 7.5-hour shifts between 7:00 am and 6:00 pm, Monday to Friday. Rate of pay: £12.74 per...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Community Safety Advisor 📍 Manchester 💰 £23.41 LTD Per Hour 📅 Minimum 6 Week Contract 🕒 Full Time Service Care Solutions are currently recruiting for a Community Safety Advisor on behalf of a respected Housing Association in Manchester. This is an excellent opportunity for someone with experience in Anti-Social Behaviour (ASB), Community Safety, Housing Management, Tenancy Enforcement or Customer Services who is looking to make a real difference within local communities. The Role You will support the Community Safety Team in delivering a proactive service to residents, tackling Anti-Social Behaviour, Hate Crime and Domestic Abuse related issues, whilst working closely with partner agencies to improve community safety outcomes. Key Responsibilities • Managing and investigating ASB and community safety related cases • Supporting residents and carrying out risk assessments • Liaising with police, local authorities and community partners • Maintaining accurate case records...

Patient Service Advisor📍 Worsley, Manchester 💰 Salary: £32,468 per annum 🕒 Monday to Friday 8am to 4pm | Full Time | Permanent (3 years min Experience required) Are you passionate about delivering exceptional customer service and making a real difference to people's lives? We are recruiting for a Patient Service Advisor to join a busy and supportive Homecare team based in Worsley. This is an excellent opportunity for someone with strong customer service experience who enjoys helping others and thrives in a fast-paced environment. The RoleAs a Patient Service Advisor, you will be the first point of contact for patients, carers, clinicians and healthcare professionals. You will handle customer enquiries, process orders, resolve issues and provide support relating to specialist healthcare equipment. Working in a busy contact centre environment, you will deliver a professional, empathetic and efficient service while maintaining high standards of accuracy and customer care. Key...