11 customer service agent jobs found in Manchester

Our client in Newton Aycliffe is looking for a Customer Service Agent to join their ever-expanding, tight-knit and high-performing team, where benefits include monthly company lunches, free parking and staff discount. Reporting to the Customer Service Manager, you will work within their Customer Service department to provide advice and guidance to customers, supporting them in both pre-sale and after-sales care. You will be the voice of their organisation. As such, this role best suits upbeat and self-motivated individuals for whom attention to detail and accuracy are key. As they strive for the timely and thorough handling of enquiries, it is important that you have the organisational skills and the ability to effectively prioritise your workload. This is a full-time position offered on a temp to perm basis. The normal working week will be Monday to Friday from 8.30am to 5.30pm. Key Duties & Responsibilities · Prioritise and process customer queries and requests...

Ready for a role where no two days are the same? If you love driving, meeting new people, and bringing positive energy to every conversation, step into a career with real variety. This is the perfect role for you! Position: Driving Field Agent Location: Oakham Hourly rate: £13.26 Duration: Till 17/12/2026 Hours: 20 -30 pw (Monday - Friday, occasional Saturdays) Contract type: Temporary (weekly pay through Randstad) Randstad contact: The team on (phone number removed) Requirements: Valid UK Driving License Owned Car Willing to complete a DBS Willing to obtain business car insurance Willing to travel up to 40 miles Competencies required: Excellent verbal communication skills and evidence of persuading reluctant respondents to take part in surveys Self-disciplined, self-motivated, and happy to work with minimum supervision. Be proficient in the use of laptop and smartphone Can demonstrate ability to be organised with well-developed planning skills Proficient in using laptop...

Are you a calm communicator who loves turning customer challenges into great experiences? We're looking for a Customer Experience Agent to join a great company in the residential services sector. This temporary role pays £13.45/hour and offers flexible working options - remote, hybrid, or office-based. As a Customer Experience Agent, you'll join a supportive, people-focused team dedicated to delivering outstanding service to residential customers. If you're calm under pressure, love problem-solving, and enjoy helping people, this could be the perfect fit for you. This is a temporary role covering two periods: 16 March - 26 April 2026 (6 weeks) 17 August - 1 November 2026 (11 weeks) What will you be doing as a Customer Experience Agent? Handling inbound calls from residential customers Resolving customer queries Managing complaints with patience and empathy. Taking ownership of each call, aiming to find solutions quickly - or escalate when neededWe would LOVE to hear from...

Customer Compliance Agent Certain Advantage is hiring for a Customer Compliance Sales Agent based in Manchester city centre. The role is on an ongoing temp basis and requires candidates who can commit to at least 3 month's work, possibly longer.   The Company We’re working with a business that’s a leading e-commerce business in Manchester city centre. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great entry level opportunity if you are looking for ongoing temp work.   The Role: We’re looking for an enthusiastic and proactive Customer Compliance Sales Agent to join their existing team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp role for you! Key Responsibilities Building relationships with new and existing partners Making a high volume of outbound calls to clients to verify client ID and proof of address Uploading documents onto...

Customer Experience Sales Agent Certain Advantage is hiring for a Customer Experience Sales Agent based in Stockport. This is an immediate temp role for approximately 2 months could be longer. The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Sales Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through servic Making a high volume of outbound calls to new customers following up on daily sales leads Handle a large volume of telephone and email sales enquiries Dealing with inbound bookings Appointment...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...

Recruit4staff are representing a well-established horticultural services business in their search for a Telesales Advisor to work in St Asaph Job Details: Pay: £12.21 per hour (+5% incentive bonus) Hours of Work: Monday – Friday, 9am – 5pm initially. Once trained, shift allocation of 8:30am – 4:30pm (early) or 9:30am – 5:30pm (late) Duration: Temporary (2 months initially, with potential to lead to long-term opportunity) Benefits: Weekly pay, immediate starts available, incentive bonus  Job Role: The Telesales Advisor will be responsible for consultatively selling a range of products and services to both new and existing customers. Duties will include responding to inbound enquiries, making outbound calls including cold calling, and working towards individual sales targets. The Telesales Advisor will play a key role in driving revenue while delivering excellent customer service and maintaining a professional telephone manner at all times. Essential Skills, Experience, or...

Job Title: Transport Sourcing Co-Ordinator (Maternity Leave Cover - 12 months) Location: Nottingham / Hybrid after initial training Salary: Competitive Job Type: Full-time, Maternity Cover, 12 Month Fixed Term Contract Established 40 years ago, Halsbury Travel is a market leader within the school travel industry and specialises in international tours for schools and groups to destinations across Europe and worldwide. Our mission is to make organising school trips easier, so that more young people benefit from these unforgettable, inspiring educational experiences. Due to an upcoming period of maternity leave, an exciting opportunity has arisen to join our procurement team. About The Role: If you're passionate about travel and giving young people opportunities that will inspire and further their learning, we want to hear from you. The successful candidate will be a key part of the Transport Procurement team, responsible for fulfilling trips requiring coaches, crossings and...

Are you a people-focused Lettings professional who loves creating great resident experiences? We're looking for a temporary Lettings Negotiator to join our client who is a leading property organisation at their flagship development in Stockport. As a Lettings Negotiator, you'll play a key role in supporting residents, managing the full lettings process, and helping to build a welcoming, community-focused environment. What will you be doing as a Lettings Negotiator? Managing the full end-to-end lettings journey-marketing, enquiries, viewings, referencing, tenancy sign-ups, inventories and deposit handling Keeping property listings and marketing materials up to date, working closely with the marketing team on creative approaches to promoting the development Building strong relationships with residents to ensure they feel welcomed, supported and at home Carrying out regular property and communal area inspections, arranging follow-up works and liaising with residents where needed...

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...

Aquilo recruitment are excited to be partnering with A market leading manufacturer to recruit for a Recalls specialist to join their growing team, the role is an exciting position for an individual who enjoys a fast paced varied environment with a great culture and opportunities, this is a contract for 6 months with permanent opportunities available for the right candidate. Working hours: Winter hours - 40 hours per week. Summer hours 36 hours per week. 1 in 4 Saturdays with a day in Leu to be taken in the week when working the Saturday. JOB TITLE: Recalls - parts administrator Team: Planning Reports to: Team Manager Job Purpose To answer all telephone calls and deal with them to a high standard and resolve in line with Ideal current policies and procedures in a professional manner. To Deal with engineer’s requests for ordering parts quickly and effectively Qualifications and Experience: Excellent Customer Service Skills Excellent Communication skills Time Management Experience of...