845 customer service jobs found in Milton Keynes

Industrious Recruitment are seeking a Customer Service Coordinator for a client based in Milton Keynes. This is an 12 month Fixed Term Contract. This role is to provide support to their core accounts. The main emphasis of this role is delivering timely and professional customer service to their customers who call into the Customer Support Centre to deliver a seamless service for their technical and product enquiries. This will include managing and accurately recording equipment faults in their CRM and deliver on set customer response KPI targets. You will also need to monitor and ensure that the Key Performance Indicators (KPIs) are met from their service suppliers and complete any escalation activities as required to ensure that all customer support is delivered to their customer contractual obligations. In addition, the position will involve at times creating reports for their Account Managers and data collection. As part of the technical service administration team you will be...

Position: Developer Location: Luton, UK (Hybrid-3 days a week from office) 6 months contract position The Role Dynamics 365 Customer Service and CCaaS Developer. Customer has recently implemented CCaaS and has road map to implement additions features. Candidate with hands on development experience on Customer Service module and CCaaS module in very important. Your responsibilities: * A Dynamics CCaas developer design, builds, Customises and integrates contact centre capabilities. * Configure and customize Dynamics 365 customer service and omnichannel * Builds plugins, customer workflow and PCF controls using C Your Profile Essential skills/knowledge/experience: Hands on experience on below technical landscape * Dynamics 365 CRM Technical Skills. * CCaaS (D365 Contact Centre) Technical Skills * Power Platform Development Skills * Customer Service Module * Power Virtual Agents/Co-pilot Studio for Chat and Voice bot * Azure communications Services *...

Customer Service Coordinator Opportunity – Oxford Opportunity: Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT, attention to details and administration skills? Looking for a new contract role? If yes then this is the role for you. My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible for delivering an outstanding level of customer services by assisting the teams in a variety of tasks including drugs order processing, reviewing and scheduling of drug orders, answering customer queries, and general office activities and invoicing. Duties and responsibilities include: * Processing customer drugs orders. * Inputting data and updating information with high attention to detail. *...

Are you fluent in Danish? Are you available for a new position at short-notice? We are looking for a Danish Customer Service Advisor to join a Global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been in process for a similar role in Watford then please still apply as this position is not the same! You MUST be fluent in Danish for this position. Monday to Friday, Hybrid working (Monday & Thursday as the Watford office days). Working Hours: 08:30 - 17:00 (Watford office) 07:00 - 15:30 (homeworking). This is an ongoing temporary position, estimated to last between 6 and 12 months. Their office has strong public transport links and free on-site parking, making it convenient for all commuters. Main duties to include: Provide support to customers and stakeholders Answering inbound enquiries via both telephone and email Manage a shared inbox Process customer orders Provide updates on stock price and...

Lisa Wright Recruitment is excited to announce an opportunity for a Customer Service Administrator to join a market-leading company located in Alconbury, Cambridgeshire. This is a fantastic chance to work in a supportive, friendly team environment with a company at the forefront of its industry. This is a fixed term contract until the end of September 2026. After an initial 5 week training period, you will have the opportunity to work hybrid - 2 days office based and 3 days remote. Key Responsibilities of the Customer Service Administrator: * Answering inbound customer calls professionally * Taking and processing customer orders efficiently * Managing customer returns * Addressing customer account queries * Ensuring the computer system is updated consistently To be considered for the Customer Service Administrator role, you will need: * A basic knowledge of MS Office * Excellent interpersonal and communication skills * High attention to detail and accuracy *...

Customer Service Administrator Corby, Northamptonshire Temporary/ Temporary to Permanent 37 hours Mon- Fri £Competitive Are you an experienced Administrator with strong communication and organisational skills? Our client, based in Northamptonshire is looking for a dynamic, motivated individual with strong experience in Administration to start ASAP. Duties of the Administration Officer role will include, but is not limited to: Working within a Housing team as their designated admin Responding within target timescales to a range of enquiries via a multi-channel contact including, but not restricted to, telephone, e-mail, on-line and digital channels Proficient in IT systems and excellent telephone communication skills Responding to a diverse range of enquiries from a wide range of customers Data logging General office administration The successful candidate will have: Experience working within a customer service/administration profession Good experience with Microsoft...

Customer Service & Logistics Coordinator Salary £35,000 - £38,000 Based at Stockley Business Park, Uxbridge Office-based role Contract: 12-month maternity cover (immediate start required) A well-established manufacturing organisation is seeking a Customer Service & Logistics Coordinator to join its team at Stockley Business Park. This role plays a key part in delivering high-quality after-sales support, ensuring the smooth management of spare parts, returns, and logistics processes. You will act as a central point of contact between customers, internal teams, suppliers, and warehouse partners, ensuring queries and operational issues are resolved efficiently and professionally. Key Responsibilities Manage customer queries and complaints relating to spare parts and after-sales service Process credits for spare parts and consumables in a timely and accurate manner Monitor spare parts inventory levels, supporting working capital targets and arranging return purchase...

Customer Service Advisor Wigston, Leicestershire Hybrid Working – Office & Home Based £12.71 per hour Temporary Contract – 2 Months Full Time We are currently recruiting for a Customer Service Advisor to join a busy and supportive team based in Wigston on a temporary 2-month contract. This is a fantastic opportunity for someone with strong communication skills and previous customer service experience who enjoys helping customers and working in a fast-paced environment. The role offers hybrid working, combining both office and home-based flexibility. The Role: * Handling inbound customer enquiries via phone and email * Providing professional and efficient customer support * Updating internal systems accurately * Resolving customer queries and escalating where required * Working closely with internal departments to ensure excellent service delivery * Maintaining a positive and customer-focused approach at all times What We’re Looking For: * Previous...

Are you a dependable and motivated individual looking for a role where your customer service skills will truly make a difference? Our respected client in Hinckley is seeking Customer Service & Installation Coordinators to join their team on a temporary basis. This is a fantastic opportunity for someone who is passionate about delivering excellent customer service. Working Hours: Monday to Friday, 9:00am – 5:00pm Pay Rate: £14.35 per hour Key Role Responsibilities: * Handle customer inquiries and complaints via phone & email ensuring timely and effective resolution. * Customer account management. * Maintain detailed and accurate records of customer interactions and transactions. * Collaborate with other departments to resolve complex issues and improve overall customer satisfaction. * Provide feedback on the efficiency of the customer service process and suggest improvements. * Take ownership of the customer journey from installer arrival on site through to job...

Join a well-established Housing Association in a fast-paced and rewarding Customer Service Advisor role, supporting a busy Customer Contact Centre at the heart of service delivery. This is an excellent opportunity for a Customer Service Advisor to make a real impact while supporting residents, applicants and external agencies across a range of housing services including repairs, rents and homelessness. This role would suit an experienced Customer Service Advisor, Contact Centre Advisor or Housing Customer Advisor with previous social housing experience who enjoys working in a high-volume environment and delivering excellent customer service. Customer Service Advisor duties: Making high volumes of outbound calls to gather and verify customer information as part of the Everyone Matters programme Handling inbound enquiries via phone, email, text and other communication channels Having sensitive and supportive conversations to identify vulnerabilities and additional customer needs...

Job Title: Customer Service Officer Location: Croydon Hourly rate: £16 per hour PAYE Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours- Hybrid working available ASAP Start Job Duties: Being the first point of contact for interaction with vulnerable clients and their carers. Take decisions within established procedures dealing with end user and prescriber queries and issues. Ability to work flexibly to support the move to stretched working days and weekend operating as required. Liaising with external clients and internal company functions, to arrange daily work schedules for equipment deliveries and collections. Co-ordinate delivery priorities with logistics and technical officers, in accordance to company guidance standards, ensuring that urgent requests are initiated in a timely fashion.Person Specification: The ideal candidate must have: Ability to work with vulnerable individuals, including adults with...

Customer Service Coordinator Hourly rate: £14.50 - £15.00 per hour Assignment duration: 6 months Location: Brentwood, Essex Hours : 8.30am-5.00pm Monday - Thursday 4.30pm finish on Friday Duties You will liaise with new house owners and housing associations to resolve any defects in the new property the customer has moved into. You will work within a team of 6 to manage any notification of defects that arise. In order to achieve this you will Liaise with a team of internal tradespeople and schedule them to complete repairs for the house owner Coordinate with the customer on their availability to provide access to engineers Schedule appointment into the engineers diary With more complex faults you will work with a team of subcontractors to resolve the customers issue. You will update all the associated administration on the internal CRM system.This is a busy and demanding role which requires somebody with strong coordination skills, combined with good telephone skills...

Customer Service Advisor Location: Hybrid Working, temporary contract Hours: 37 hours per week Working Pattern: Monday to Friday, 9:00am - 5:00pm Office Attendance: 3 days in the office and 2 days working from home. Tuesdays are a mandatory office-based team day. A Local Authority is seeking enthusiastic and customer-focused Customer Service Advisors to join their busy inbound contact centre team. This is an excellent opportunity for individuals who are passionate about delivering high-quality customer service and supporting local residents with access to a wide range of council services. Key Responsibilities: * Handling inbound calls from residents in a professional and empathetic manner * Supporting customers to access services and information online, promoting a digital-first approach * Understanding customer needs and signposting to the most appropriate internal or external support services * Providing information on a broad range of local authority services *...

Customer Service Administrator 📍 Basingstoke | 💰 £13.60 per hour | ⏰ ASAP Start We're looking for a reliable and detail-focused individual to join a busy office team in Basingstoke. This role combines customer service and administrative duties, with full training provided. Key duties: Handling enquiries via phone and email Updating customer records and processing requests Liaising with internal teams Resolving queries and supporting daily operations What we're looking for: Good communication skills Strong attention to detail Confident using IT systems Team player with a proactive attitude Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique...

Customer Service and Data Processing Assistant Ready to take your customer service career to the next level? If you're detail-driven, thrive in a fast-paced environment, and enjoy working cross-functionally, this could be the perfect opportunity for you! We're looking for a proactive and organised Customer Service Assistant to join our team in Basingstoke on a temporary basis. 🚀 Why Join Us? ✨ Collaborative Environment Be part of a supportive, high-performing team where your contribution truly matters. 📈 Develop Your Expertise Gain valuable experience working across customer service, operations, and supply chain functions. ⚖️ Flexible Working - Hybrid! Enjoy a role that supports a healthy work-life balance. 💡 Make a Real Impact Play a key role in improving customer satisfaction and operational efficiency. 💼 Your Role This is a varied and hands-on role where you'll be at the heart of customer operations. Your responsibilities will include: 🗂️ Customer Data Management...

Customer Service and Data Processing Assistant Ready to take your customer service career to the next level? If you're detail-driven, thrive in a fast-paced environment, and enjoy working cross-functionally, this could be the perfect opportunity for you! We're looking for a proactive and organised Customer Service Assistant to join our team in Basingstoke on a temporary basis. 🚀 Why Join Us? ✨ Collaborative Environment Be part of a supportive, high-performing team where your contribution truly matters. 📈 Develop Your Expertise Gain valuable experience working across customer service, operations, and supply chain functions. ⚖️ Flexible Working - Hybrid! Enjoy a role that supports a healthy work-life balance. 💡 Make a Real Impact Play a key role in improving customer satisfaction and operational efficiency. 💼 Your Role This is a varied and hands-on role where you'll be at the heart of customer operations. Your responsibilities will include: 🗂️ Customer Data Management...

Job Opportunity: Customer Service Assistant (2 Vacancies) We are seeking two dedicated and organised Customer Service Assistants to join a global leader in the Clinical and Industrial sectors. This is a pivotal role managing key customer accounts across the UK, ensuring seamless communication and high-level service delivery. Role Overview Location: Basingstoke (Onsite presence 4 days a week). Workplace: Hybrid. Pay Rate: £15.00 per hour (£27,000 salary equivalent). Contract: 10 months initially Hours: 37.5 hours per week. Shift Pattern: 09:00-17:00 (with a 45-minute break). Early Finish: 15:30 every Friday. Key Responsibilities Account Management: Oversee and update customer master data for auditing and data protection. Operations: Raise quotations, orders, and schedule agreements to meet agreed service levels Communication: Handle telephone enquiries, manage a shared mailbox, and maintain strong relationships with customers. Collaboration: Work with Distribution,...

Temporary Customer Advisor Guildford | Temp to Perm Opportunity Are you passionate about delivering exceptional customer service and looking for a role where no two days are the same? We're looking for enthusiastic and proactive Customer Advisors to join a friendly and fast-paced team based in Guildford. This is a fantastic opportunity for someone who enjoys speaking with customers, solving problems, and keeping things running smoothly behind the scenes. Even better - this temporary role has the potential to become permanent for the right person. Please note: Due to the location, you must be a driver with access to your own vehicle. Duties: Processing customer orders accurately and efficiently Managing customer queries, enquiries, and complaints with professionalism and empathy Ensuring orders are completed and updated within agreed timeframes Building strong relationships with customers over the phone and providing outstanding service Supporting the wider team with...

Senior Customer Service Officer Location; Cheltenham £15.06 per hour|37 hours per week| Temporary Contract ongoing Are you an experienced customer service professional with a passion for delivering exceptional service and resolving complex customer enquiries? We are recruiting for a Senior Customer Service Officer to join a busy and fast-paced organisation based in Cheltenham. This is a varied and rewarding opportunity for someone who thrives in a customer-focused environment and enjoys supporting service improvements across a wider business function. The Role You will act as a key point of contact for customer enquiries, supporting complaint management processes, handling escalated issues and working closely with internal teams to deliver positive outcomes for customers. Key Responsibilities . Handle customer enquiries across a range of communication channels . Take ownership of more complex and escalated customer queries . Liaise with internal departments and external...

Customer Service Advisor (Ongoing) Location: Swadlincote / Church Gresley  Pay Rate: £12.71 per hour Hours: Monday to Friday, 8:00am – 5:00pm (1 hour unpaid break) We are currently recruiting for a Temporary Customer Service Advisor to join a busy and fast-paced Collections Team based in Church Gresley. This is an ongoing temporary opportunity ideal for someone with strong communication skills, a professional telephone manner, and a positive, proactive attitude. Key Responsibilities: Responding to customer enquiries via telephone and email in a professional and timely manner Resolving customer issues and complaints efficiently and effectively Acting as the main point of contact for external hauliers experiencing collection issues on customer sites Handling challenging situations confidently while ensuring excellent customer service Maintaining accurate records of customer interactions, resolutions, escalations, and process updates Providing accurate information regarding...