121 customer service jobs found in Newcastle upon Tyne

Role: Customer Service Agent Type: Contract (6 Months) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast-paced environment while ensuring that processes & procedures are followed Can ensure that customer records are kept accurate and up to date Able to achieve Key Performance Indicators such as Average Handling TimeRequired: Call Centre/Contact Centre Experience Customer Service ExperienceDesirable: Financial Customer Service Experience Personal Loans Service Experience Customer Records...

Job Title: Customer Service Agent Location: Newcastle upon Tyne (On-site) Contract: 6 Months Hours: 37.5 hrs/week (Rotational shifts) About the Role: We are seeking an experienced Customer Service Agent to join our Newcastle team. You will act as the first point of contact for Personal Loans account holders, delivering high-quality first-contact resolutions, handling inbound calls, and maintaining strict GDPR standards in a fast-paced environment. Requirements: Essential: Proven contact centre and inbound customer service experience. Desirable: Financial services experience, personal loans knowledge, and CRM system familiarity. Apply today to join our team! Randstad Technologies is acting as an Employment Business in relation to this vacancy

Join a well-established, internationally respected manufacturer of specialist capital equipment, based at their Shipley site. This is a varied and commercially important coordination role sitting within the Sales department, offering real breadth across customer service, data and KPI reporting, order processing and internal liaison. This is an ongoing temporary position - ideal for someone with strong customer service experience, good commercial instincts and confidence working with data who is looking for a stable, full-time role with a reputable employer. Compensation & Details Pay Rate: £15.74 per hour (£30,693 per annum equivalent) Contract: Ongoing temporary Hours: 37.5 hours per week, flexible start and finish times Annual Leave: 28 days for the first 12 weeks, rising to 33 days thereafter Location: Shipley What You'll Be Doing * Acting as the first point of contact for all incoming customer complaints - screening, allocating and investigating as appropriate *...

Branch Co‑ordinator (Customer Service) - Leeds £13.81 per hour | Immediate Start for 3 months Full UK Driving Licence with no more than 6 points - Mandatory requirement Looking for a customer-facing role where you can start ASAP? We're hiring Branch Co‑ordinators to be the first point of contact at busy vehicle service centres. You'll welcome customers, check in their vehicles using an iPad, and keep the day running smoothly for both customers and technicians. This role is located in Leeds, with working hours and days of Mon-Fri 07.30am - 16.00pm with overtime available on Saturdays What you'll do: Welcome customers and deliver great service Check vehicles in using an iPad Manage daily workflow and bookings Support technicians and keep customers updated Handle queries and process paymentWhat we're looking for: Face‑to‑face customer service experience (retail, automotive, hospitality, car rental) Friendly, confident, and organised Comfortable using tech (iPads/systems) Able...

We are currently supporting a global business based in South Leeds who are looking appoint an experienced candidate to their busy customer service team. This is initally to cover a period of maternity period unti 2027 but we are confident that for someone who is hard working and reliable, there could be a permanent job available. You will be responsible for acting as the main point of contact with their exisiting, high spending customer base (B2B). Duties will include: - Providing quotes and product information - Processing customer orders - Handling queries - Resolving customer problems efficiently - Liaising with colleagues across other teams and branches Ideally you will be available to start at short notice and comfortable working on site full time. Hours: 8.00am until 5.00pm Monday to Friday. If you are interested please apply with an up to date CV and we will give you a call back to discuss further

Please do not apply unless you live within a 40mile radius of Edinburgh, Scotland; as your application will not be considered. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 7th of September You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level...

IMH Recruitment are currently looking for an experienced Customer Service Agent to join our client based in Goole to ASAP. This is a temporary role for 4-8 weeks, with the possibility of further opportunities for the right candidate. Duties include: * Answering customer calls * Supporting customers through the onboarding process * Handling customer queries and complaints * Explaining products and services * Using internal systems to update customer information * Providing excellent customer service at all times Requirements: * Previous customer service experience * Excellent telephone manner * Confident using computer systems * A DBS certificate is needed for this role or willing to get one * Strong communication and attention to detail * Able to work well as part of a team * A full UK driving licence is highly preferred due to the location (unless you live locally) Hours & Pay: * Monday to Friday: 9am - 5pm. * £13.04 per hour. * Weekly pay via...

Proactive Personnel are currently looking for a number of Customer Service Advisors to start work in Preston, PR5. Duties: * Delivery of service excellence through a communicative customer focused approach applied to the customer order process * Process customer orders in a professional, timely and efficient manner * Prepare customer qoutations * Communicate effectively with customers, undertaking necessary follow up calls during the order process * Provide accurate advice to customers and internal stakeholders in regard to product specification, pricing and delivery timelines * Maximise opportunities to switch sell, upsell and cross sell company products * Manage debit/credit note process to meet customer and company requirements * Manage customer complaints and returns effectivly and efficiently Requirements: * 3 years customer service experience including customer call handling and processing customer orders * Excellent customer service delivery...

You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 7th of September You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required -...

Customer Service Representatives - Call Centre Environment Newcastle £rate per hour dependent on relevant experience Start date: End September Our client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term. The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment providing excellent customer service to customers and you will have excellent phone etiquette and good verbal, written and interpersonal skills. You will have a good eye for detail, ensuring customer records are kept up to date and are accurate and you will be keen to take responsibility for managing customer information with computer systems. Working hours are on a shift basis and between 8am and 8pm, Monday to...

Customer Services Advisor +6 months + the option to go permanently +On site working in Newcastle +£12-£15 ph Skills: +Customer Services experience +Excellent communication skills +Experience resolving customer complaints +Inputting information into databases Our client has a long-established partnership with a Major UK High Street Bank, where they manage their personal lending business. They provide support to customers, calling us with enquiries and requests about their loan account. They are looking for colleagues to join our team of Customer Service Advisors putting our customers at the heart of everything we do every day. What are we looking for in our Customer Service Advisors? Sociable, helpful and eager to provide excellent customer service to customers. Able to work in a fast-paced environment, ensuring defined processes are followed. A good eye for detail, ensuring customer records are kept up to date and are accurate Keen to take responsibility for...

CONTRACT TEAM LEADER REQUIRED - ESEL INSTALLATION PROJECTS Field-Based Contract Role | Retail & Supermarket Environments | £240-£260 Per Day We are currently recruiting experienced Contract Team Leaders to oversee Electronic Shelf Edge Label (ESEL) installation projects across retail and supermarket sites throughout the UK. This is a project-based contract opportunity, ideal for experienced field-based leaders who enjoy working on large-scale retail deployments. You will lead installation teams and ensure projects are delivered safely, efficiently, and to a high standard. Key Responsibilities Lead and supervise installation teams on-site. Allocate workloads and monitor project progress. Ensure installation quality standards are achieved. Train and support installers where required. Conduct quality checks and resolve issues. Act as the main point of contact for store management. Complete daily reporting and site documentation. Promote safe working practices at all...

HGV Class 1 ADR Drivers Nights * Location : Newcastle area * Contract type : Ongoing * Start Date ; 3/8/26 Duties of role * HGV Class 1 ADR Driving. * Nights available About the person * Previous Class 1 experience required. * Good Customer Service background * Reliable * Excellent Time keeping * PAYE or Umbrella / Invoice Shift Pattern * Mon - Fri * Start from 3pm * Paid Weekly

Join Our Team as an Ad hoc Receptionist in Newcastle City Centre! Are you a friendly face with a passion for customer service? Our client is on the lookout for a dedicated Ad hoc Receptionist to join their team on a temporary basis. If you thrive in a busy environment and are ready to make a positive impact, this could be the perfect opportunity for you! Position: Ad hoc Receptionist Location: Newcastle City Centre Contract Type: Temporary (flexible ad hoc shifts available to support increased demand during peak periods) Pay Rate: £13 - £13.50 per hour Start Date: ASAP - Immediate availability is required Working Pattern: Monday to Friday, with weekend cover required. "Flexibility is required, with assignments ranging from as little as one-day placements to longer-term bookings, depending on business needs." What You'll Do: As the welcoming face of the business, you will play a vital role in creating a positive experience for our valued customers. Your key...

Position: Plumber Location: Newcastle Racecourse & Sedgefield Racecourse Rate: £25.00 per hour Contract Type: Full-time / Part-time / Flexible (as required) About the Role We are seeking an experienced and reliable Plumber to join our Facilities and Maintenance team, supporting both Newcastle Racecourse and Sedgefield Racecourse. The successful candidate will be responsible for carrying out a wide range of plumbing maintenance, repairs, and installation work across our racecourse facilities, ensuring that all systems operate safely, efficiently, and to the highest standards. This is an excellent opportunity for a skilled tradesperson who enjoys working in a varied environment and takes pride in delivering quality workmanship. Key Responsibilities Carry out planned and reactive plumbing maintenance across both racecourse sites. Diagnose and repair faults within water, drainage, heating, and sanitation systems. Install, maintain, and replace plumbing fixtures,...

F-Gas Air Conditioning Installer Location: North London Rate: £250 – £280 per day Overview We are looking for experienced F-Gas Air Conditioning Installers to carry out AC installations across North London Key Responsibilities Install split and multi-split air conditioning systems. Complete pipework, pressure testing, vacuuming, and refrigerant charging. Commission and test systems to manufacturer specifications. Ensure all work complies with F-Gas regulations and Health & Safety standards. Complete installation and commissioning paperwork. Maintain high standards of workmanship and customer service. Work independently and manage installation schedules effectively. Skills & Experience Minimum 3 years' experience installing air conditioning systems. Valid F-Gas certification. Strong experience with AC installation and commissioning. Competent with pressure testing, vacuuming, and refrigerant charging. Clean DBS Full UK driving licence Package £250 – £280 per installation...

Location: Newcastle upon Tyne Salary: £26,437 plus a potential contract completion bonus of approximately £3,500 Hours: Monday to Friday, 9:00am–5:00pm Contract: Fixed-term until the end of March 2027 Start date: 7 September 2026 Working arrangement: Fully office-based Start your career in financial services Have you recently finished university, or are you looking to move into financial services from customer service, retail, hospitality, sales or another customer-facing role? This is an excellent opportunity to join a leading UK wealth management company and gain valuable experience within a professional financial-services environment. You do not need a degree or previous financial-services experience. Full training will be provided, and we are looking for people with strong communication skills, a positive attitude and the confidence to speak with customers over the telephone. The position will initially run until the end of March 2027, but strong performers will have a...

Rewards & Benefits on Offer; * Competitive salary * Generous bonus structure * A long term and opportunity * Excellent progression opportunities * Excellent training provided * Friendly and supportive working environment * Immediate start date available The Company you will be working with; MTrec Commercial are proudly representing our prestigious client on their search for an experienced Sales & Customer Representative to join their team on a full time basis to provide excellent customer service whilst actively supporting the growth of the business through proactive sales activity. The role combines day-to-day customer order management with outbound business development, ensuring customers receive outstanding service whilst identifying opportunities to generate new business and increase sales. If you feel you have the required experience, then please apply for an immediate response! The Role you will be doing; Customer Service * Respond promptly...

Customer Care Advisor Red Recruitment is recruiting compassionate and people-focused Customer Care Advisors to join our client's supportive care enquiries team on a temporary basis. You will be the first point of contact for families exploring care options for their loved ones. This is much more than a traditional call-handling role: you will listen, reassure and guide people through what can be an emotional and uncertain time. You will manage each enquiry from the initial conversation through to a care home visit and potential admission, ensuring every family receives thoughtful, consistent support. Package for Customer Care Advisor: Salary: £12.87 per hour Hours: 40 hours, working between 8.00am and 6.00pm Monday to Friday and 9.00am to 5.00pm Saturday and Sunday, including one in every two weekends Contract: Temporary, with the potential to become permanent depending on future business requirements Location: Boldon Colliery Full training and ongoing support Friendly and...

Van Drivers – Durham (DH2 1AG) The Recruitment Crowd are currently recruiting on behalf of a well-known and established distribution business based in Durham. We are looking for multiple Van Drivers to join the team on a 6-week temp to perm basis for the right candidates. This is an excellent opportunity for drivers looking to secure a stable, long-term position with genuine opportunities for progression. Following successful completion of the 6-week temporary period, suitable candidates will have the opportunity to secure a permanent position with the client. Once established within the business and having demonstrated commitment and reliability, drivers will also have the opportunity to be upskilled and supported through their 7.5 tonne licence. Location: Durham, DH2 1AG Job Type: 6 Week Temp to Perm for the Right Candidates Pay Rate: • £12.71 per hour PAYE Hours & Shift Patterns: • Monday to Friday • 08:00 start on Mondays • 07:30 starts Tuesday to Friday • 45 hours...