935 customer service jobs found in Norwich

Customer Service Coordinator Temporary to Permanent Opportunity Near Biggleswade, Bedfordshire Monday to Friday | 9:00am - 5:00pm | 100% Office Based Permanent Salary: £28,000 per annum - neg Are you passionate about delivering exceptional customer service and building strong client relationships? Do you thrive in a fast-paced environment where no two days are the same? Our client is a prestigious and well-established packaging organisation with an excellent reputation for quality, innovation, and customer satisfaction. Due to continued growth, they are looking to recruit a Customer Service Coordinator to join their friendly and supportive team. This is a temporary-to-permanent opportunity, with an initial temporary period of up to one month before moving onto a permanent contract for the right candidate. The Role As a Customer Service Coordinator, you will play a vital role in supporting customers and distributors, ensuring every enquiry and order is managed efficiently...

Join Our Team as a Customer Service Advisor in Stevenage! Pay £12.71 per hour Hours between 08:30 - 17:30 Monday to Friday Are you ready to make a difference in your community? We're looking for a cheerful and dedicated Customer Service Advisor to join our public services team in Stevenage on a temporary basis. If you have a passion for helping others and a knack for communication, we want to hear from you! What You'll Do: As a Customer Service Advisor, you'll be the friendly voice of our organisation, providing top-notch support to our customers. Your role will involve: Responding to customer inquiries with enthusiasm and professionalism Assisting with service requests and resolving issues efficiently Maintaining accurate records of customer interactions Collaborating with colleagues to ensure seamless service delivery Contributing to a positive and engaging team environment What We're Looking For: To thrive in this role, you should have: Excellent communication and...

Premier Work Support are looking for a Customer Service Assistant for their prestigious client in the Rainham area. This role is a temporary position, however, for the right candidate could result in a permanent position. As a customer service assistant you will be required to deal with customers queries and any complaints, build customer relationships and problem solving delivering high levels of customer satisfaction. Hours of work are: Monday to Friday 8.00am to 4.00pm or 9.00am to 5.00pm depending on the business needs. You will require:- Experience in Customer service within an office environment. Good organisation skills. Good IT skills. Experience in building client relationships.If this is the role for you, apply today for this excellent opportunity

Location: Newark, Nottinghamshire Salary: £28,000–£32,000 per annum Contract: 6-month fixed-term, Monday–Friday, core hours 8:00–16:30 (37.5 ) We are looking for a Customer Service Advisor to join a busy team in Newark. In this role, you will work alongside 3 Customer Service Advisors and a Team Leader, collaborating closely with Technical Coordinators and other office team members to deliver excellent service to both B2B and B2C customers. This position is initially a 6-month fixed-term maternity cover, with the potential to become permanent for the right candidate and based on business needs. You will receive a full 6-week onboarding and training plan, along with a comprehensive handover to ensure your success from day one. The role involves managing inbound and outbound calls, processing purchase orders, and maintaining workflows using CRM and SAP. It is a varied and busy position, ideal for someone who is organised, detail-oriented, and enjoys having a dynamic day-to-day...

Customer Service Advisor – Milton Keynes Location: Bletchley, Milton Keynes Salary: £12.71 per hou Hours: Monday–Friday 8:00-17:00 or 9:00-18:00 every other Saturday from 8:00-13:00 We’re Hiring – Customer Service Advisor Are you an experienced customer service professional who enjoys helping customers, solving problems and working in a fast-paced environment? We are currently recruiting for a Customer Service Advisor to join a friendly, customer-focused team based in Bletchley, Milton Keynes. About the Role As a Customer Service Advisor, you will be responsible for providing excellent customer support and ensuring enquiries and issues are dealt with quickly and professionally. Your duties will include: * Responding to customer enquiries via phone, email and ticketing systems * Handling and resolving customer issues and complaints * Managing customer orders, queries, returns and repairs * Assisting with parcel tracking and delivery enquiries * Providing a...

We are looking for experienced Customer Service Advisors to help support a leading retail banking provider in their central Milton Keynes offices on a contract basis.   This is a hybrid working role, 3-days per week onsite in Central Milton Keynes (40 hours per week) on a full-time basis. You must be fully available for training onsite Monday-Friday, 9am-6pm for the first 2 weeks. After this you will be working on a shift pattern, including one Saturday per month (8am–2pm) In return, you will receive a salary of £167.48 per day, via an umbrella company.  It will be an initial 3-month contract, with a start date of Mid-September, but comes with the likely option to extend further for successful candidates.     The city centre offices offer a great location for travel, and provide a modern working environment with onsite refreshments and a supportive training environment.     As Customer Service Advisor, your key responsibilities and day-to-day activities will include:...

Customer Service Coordinator  Location: Aylesford, Kent  Pay Rate: £12.71 per hour – PAYE via Pertemps  Hours: Monday to Friday, 9:00am to 5:00pm Contract: Temporary to Permanent Benefits: Excellent company benefits while working permanently  This is an excellent opportunity for someone with strong customer service skills looking to join a growing business with long-term career prospects. The candidate needs to occasionally support warehouse or van driving operations as business needs require. Customer Service Coordinator Key Responsibilities Making outbound calls to existing customers. Processing customer orders received via telephone and email. Monitoring and managing the company inbox. Assisting customers with enquiries, issues, and open support tickets. Completing general administrative duties. Producing daily reports and updates for management. Maintaining accurate customer records and documentation. Supporting the wider team with various office-based tasks as required....

Customer Service Administrator – Property Surveys £14 per hour plus exciting and generous incentives for hitting targets! Fully Remote Self-Employed / Contract position We are seeking a driven, organised and commercially minded individual to join our growing surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the residential homebuyer survey sector. Speed, accuracy and professionalism are critical. The successful candidate will play a central role in converting enquiries, managing Surveyor diaries and helping drive business growth. Key Responsibilities Enquiry Management and Sales Conversion: Respond immediately to incoming homebuyer survey enquiries (via CRM and direct channels). Professionally present and sell our services to secure bookings. Issue clear, accurate confirmation emails outlining scope, price and terms. Ensure signed terms and payments are received promptly....

A reputable housing provider is currently seeking x2 Repairs Customer Service Advisors to join its busy Repairs Customer Service Centre. This is an excellent opportunity for experienced customer service professionals looking to develop their career within the social housing and property services sector. Working Pattern: Hybrid following initial training Training: Approximately 4 weeks office-based Hours: Part-time, minimum 22.5 hours per week Working Hours: Monday–Friday, between 8:00am and 6:15pm Pay: £19.98 PAYE / £25.49 Umbrella per hour Contract: Temporary Sector: Social Housing / Property Services Required: Previous experience using NEC/Northgate Housing software required. You will act as a key point of contact for residents, dealing with enquiries relating to housing services and repairs, providing accurate information, resolving queries wherever possible and ensuring residents receive a professional and positive customer experience. Following successful completion of...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Customer Service Advisor - Social Housing Repairs & Maintenance Full-Time, temporary 3-6 months Based in Kingston upon Thames £12.50 - £13.00 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Customer Service Advisor to join their team, working on repairs and maintenance within social housing. This roles is a full time, temporary position, based in Kingston upon Thames. Ideally, you will have previous experience in customer service within the social housing or repairs sector, although candidates with transferable customer service experience and strong organisational and communication skills will also be considered. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and...

Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is currently recruiting for a Customer Support Representative. This role is essential for maintaining our high standards of customer engagement, ensuring every inbound and outbound contact is handled with the utmost professionalism and care. Job Purpose Job Purpose The primary purpose of this role is to manage customer inquiries and outbound campaigns within an Asset Finance environment. This position balances high-volume, repetitive phone engagements with the technical depth required to resolve complex customer issues. We are seeking a resilient, self-motivated individual who can independently conduct root cause analysis on tricky queries, navigate multiple systems simultaneously, and maintain high energy, empathy, and service standards. Responsibilities * Call Handling & Engagement: Manage a high volume of consecutive inbound and outbound calls daily, delivering professional, empathetic,...

Customer Service Advisor Epsom- Hybrid working £12.71 per hour Shifts between 9am and 8pm, one in 4 Saturday Temporary Are you friendly, confident and enjoy helping people? We are currently recruiting for Customer Service Advisors to join a busy and friendly team based in Epsom. This is a great opportunity for someone with excellent communication skills who enjoys speaking to customers and providing a helpful, professional service. The Role Handling customer enquiries by telephone and email Providing information and resolving customer queries Updating customer records and systems accurately Dealing with a variety of enquiries in a friendly and professional manner Working as part of a busy and supportive customer service teamAbout You Previous customer service experience is desirable Excellent communication skills Confident speaking with customers Good IT and administration skills Able to work calmly in a busy environment Reliable, organised and approachableIf you are...

Barker Ross are currently recruiting for a Customer Service Administrator to join a growing team in a COPACK company based in the Coalville (LE67) area. The working hours for the Warehouse Admin position is Monday to Friday 07:00 till 15:00. The pay rate for this role is £14.00 Job Duties: · Creating and communicating of all Customer reports and monitoring systems · Resolving customer queries, providing PODs, and interrogating system discrepancies · Liaising with Stock Team to resolve system issues · Gathering data and reporting site financials on daily and weekly basis · Compiling data for Customer Account Manager in preparation for reviews · Maintaining and tracking empty pallet movements for all customers · Build and maintain strong relationships with internal and external stakeholders · Cover for Customer Services Manager · Liaise with company management to support and implement growth strategies · Other duties as reasonably required The ideal candidate will...

Customer Service Specialist Our client based in Staines is seeking a proactive and detail-oriented Customer Service Specialist to join their busy Operations team. This is a fantastic opportunity to become part of a collaborative, international business where customer satisfaction is at the heart of everything they do. Reporting to the Operations Manager, you will play a pivotal role in supporting customers, Regional Sales Managers, and Project Teams, ensuring orders are processed efficiently and delivered seamlessly across the UK, Europe, and the Middle East. The Role As a Customer Service Specialist, you will be responsible for managing the complete sales order cycle, from order receipt through to invoicing and reporting. You'll liaise with customers and internal stakeholders to ensure a smooth and positive customer experience while maintaining high levels of accuracy and efficiency. Key Responsibilities Process customer sales orders and projects from receipt through to...

French Despatch Co-ordinator Temporary ongoing position (Temp to Perm) Coventry CV3 Hours: Monday to Friday rotating weekly shifts 07:00 – 15:00 + 09:00 – 17:00 Salary: £13.45 per hour (£26,227pa) We're looking for someone who can confidently bridge the gap between our UK operation and logistics teams across France. This isn't your typical logistics role. You'll be the key link between the UK and French customers, ensuring materials arrive on time and projects run smoothly from start to finish. If you've lived or worked in France, understand the French industry, and enjoy building strong working relationships, then we would like to hear from you. What you'll be doing * Acting as the main point of contact for French contractors, sales teams and coordinators. * Coordinating delivery schedules across France and other global destinations. * Communicating fluently in both French and English via telephone calls and email. * Resolving deliveries to site issues quickly...

Are you a natural problem solver with a passion for delivering exceptional customer service? Our client is hiring a Customer Service Advisor offering fantastic benefits and career progression opportunities. This will initially begin as a temporary role with the opportunity to become perm for the right candidates. To be considered for the role, you’ll require the following essentials: Customer Service Experience – Proven ability to provide excellent service Strong Communication – A professional telephone manner & written skills Tech-Savvy – Familiarity with Microsoft applications & web-based platforms Call Centre Experience (Desirable) – Not essential but always a bonus! Resilient & Calm – Able to handle customer queries with reassurance & confidence Within this position, you’ll also be: Customer Contact – Engage with customers via phone, email, SMS, live chat & WhatsApp Problem Solving – Understand customer situations and provide effective solutions Service...

Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary £12.71ph Are you a customer service superstar ready to make a difference? We're excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that's all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week- Rotating 3-week shift pattern:- 08:00 - 16:00- 09:00 - 17:0010:00 - 18:00Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required.Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and replacement appointments. Delivering excellent customer service and providing...

Location: Farnborough Job Type: Temporary to Permanent Start Date: Immediate Role Overview We are currently seeking a proactive and organised Administrator to join a busy team based in Farnborough. This is an excellent opportunity for someone looking for a temp-to-perm position with an immediate start, offering long-term progression for the right candidate. Key Responsibilities Providing general administrative support to the team Managing incoming calls and emails, responding promptly and professionally Maintaining accurate records and updating internal systems Scheduling meetings, appointments, and coordinating diaries Preparing documents, reports, and correspondence Handling data entry and ensuring information is kept up to date Supporting with filing, scanning, and document management Assisting other departments as required Key Skills & Experience Previous administrative experience is preferred Strong organisational skills with excellent attention to detail Confident...

We are currently supporting a global business based in South Leeds who are looking appoint an experienced candidate to their busy customer service team. This is initally to cover a period of maternity period unti 2027 but we are confident that for someone who is hard working and reliable, there could be a permanent job available. You will be responsible for acting as the main point of contact with their exisiting, high spending customer base (B2B). Duties will include: - Providing quotes and product information - Processing customer orders - Handling queries - Resolving customer problems efficiently - Liaising with colleagues across other teams and branches Ideally you will be available to start at short notice and comfortable working on site full time. Hours: 8.00am until 5.00pm Monday to Friday. If you are interested please apply with an up to date CV and we will give you a call back to discuss further