29 customer service jobs found in Nottingham

A Great Opportunity working for a market leader within distribution. Looking to work for One of the Top Ten Companies to work for? We need experienced Customer Service Agents to become integral members of the Frontline Customer Service Team. My client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Requirement to work from the Office 2 weeks out of 4, working from home for the other 2 weeks. Operational Hours 07:00 - 19:00 Monday to Friday - 8hr shift within these times on a 4 weekly rotational basis. Flexibility between 30-40 hours per week. Will have to commit to 2 weeks Full Time training in Office. Job Role: Your key responsibilities, which are not exhaustive and not limited to include: " Managing inbound calls to the business from worldwide clients handling...

Do you have a background collecting debt or working in a call centre or have experience within telesales? Do you want to work in a busy environment which is supportive, challenging and nurturing which exposes you to lots of training? If so, then this is the job for you! This is a 9 month fixed term contract to cover a maternity leave, with the potential to go permanent. Benefits: Uncapped monthly commission (on average £250 per month)! 33 days holiday including bank holidays (pro rata for the 9 month contract) Life Insurance Pension Contributions of 3% after 3 months Dedicated training programme with ongoing support Our client are UK leaders within debt resolution. They are a close-knit, friendly business where you’re not just a number! You will be  working with a team to deliver exceptional customer service to their customers who are in arrears with their utility bills. You will be  working closely with customers to help them resolve their utility debt by walking them...

School Receptionist NG7, Nottingham £12.21 per hour Monday – Friday - 37 hours per week Looking for someone to start as soon as possible TEMP TO PERM OPPORTUNITY NEED TO HAVE RECEPTIONIST EXPERIENCE MUST HAVE ENHANCED DBS The Role Our client is seeking a highly organised, professional and adaptable School Receptionist to be the welcoming face and central point of contact for their busy school. This is a challenging and fast paced role where no two days are ever the same. The successful candidate will thrive under pressure, manage priorities and remain calm and professional at all times. As a key member of the school’s front office team, you will play a vital role in ensuring the smooth day to day operation of the school while delivering outstanding customer service to students, staff, parents and visitors. Responsibilities Act as the first point of contact for all visitors, parents and students Manage a high volume of telephone calls, emails and in person...

Job Advert: Resident Liaison Officer Location: Nottingham Job Type: Ongoing - potential for permanent About the Role We are currently seeking a dedicated and professional Resident Liaison Officer with experience in kitchen installation or refurbishment to join our team in Nottingham. This is a ongoing position, offering an exciting opportunity for someone looking to make a difference in the community while helping to manage relationships between tenants and housing services. The successful candidate will be the key point of contact for tenants, providing assistance with any queries or issues, and ensuring that kitchen refurbishment projects or installations are delivered smoothly and efficiently. Key Responsibilities: Acting as the primary point of contact for tenants, offering advice, support, and resolving complaints or issues. Liaising between tenants, contractors, and housing teams to ensure clear communication, especially in relation to kitchen installations or...

Job Title: 2nd / 3rd Line IT Support Engineer Location: East Midlands (Hybrid options available) Contract Type: Day Rate INSIDE 35 Duration: 3 months (potential extension) Day Rate: £ (Apply online only) a day DOE About the Role Our client is seeking 2 skilled 2nd / 3rd Line Support Engineer to join their team on a contract basis. This role involves providing advanced technical support, managing escalated issues, and ensuring smooth deployment and maintenance of enterprise IT systems. Key Responsibilities End User Device Support: Troubleshoot and resolve issues across desktops, laptops, tablets, and smartphones, ensuring SLAs are met. Windows 11 Deployment: Lead migration projects from Windows 10 to Windows 11, including: Device imaging and configuration User data transfer Post-deployment support Active Directory & M365: Administer Entra/Active Directory (on-prem and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop environments. Handle escalated tickets...

Job Opportunity: Postal/Parcel Delivery Driver Location: GRANTHAM Start Date: ASAP / IMMEDIATE START Contract Type: Temporary / Contract Pay Rate: £13.37 per hour Hours: Up to 40 hours per week Schedule: Monday to Friday & weekend availability required, Please note that working hours vary by Delivery Office Overtime: Available  🚚 About the Role: Pertemps is proud to support Royal Mail in recruiting Multi-Drop Postal/Parcel Delivery Drivers in the Birmingham and West Midlands areas If you have a passion for customer service and enjoy working independently outdoors, this is the perfect role for you! 🔑 Key Responsibilities: Start your shift at the local delivery office to sort and load your deliveries. Use a handheld device for signature capture and route navigation. Deliver letters and parcels by foot and/or vehicle – walking up to 8 miles per day. Lift and carry mail bags (up to 16kg) and parcels (up to 20kg). Use delivery trolleys when required.✅ Requirements: Full UK manual...

Digital Service Manager - Contract Opportunity Location: North Nottingham Contract Type: 4-month contract Day Rate: DOE Start Date: ASAP IR35 Status: Inside IR35 About the Role We are looking for an experienced Digital Service Manager to join our client's team and lead service management activities aligned with ITIL principles. You will ensure the delivery of high-quality digital services, manage stakeholders and suppliers, and drive efficiency improvements across the organisation. Key Responsibilities Oversee service management processes to support digital services. Collaborate with internal teams and external partners to maintain service quality and performance. Deputise for the Lead Service Manager when required. Manage risks associated with system changes and releases. Lead supplier and contract management, ensuring compliance with legislation and best practice. Drive cost savings and process improvements year-on-year. Support and mentor junior team members. Essential...

Join Our Team as a contact Centre Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisor to join their team temporarily and deliver exceptional support to customers. Position: Contact Centre Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - 7am to 7pm shifts Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong telephony skills and contact centre experience....

We are recruiting for a motivated and customer-focused First Line Analyst for a leading IT service provider based in Nottingham. You’ll be part of a team of six analysts handling around 1000 calls and 700 emails per month, supporting end users and ensuring incidents are logged, managed, and resolved efficiently. Training will take place on-site in Nottingham for at least two weeks, with side-by-side shadowing until you’re confident working independently. Once fully trained, you’ll move to a hybrid model — 2 days in the office and 3 days from home. Day-to-Day Responsibilities * Handle incoming calls and emails via Genesys, logging incidents into ITSM. * Aim to resolve issues at the first point of contact wherever possible. * Perform queue management and take switchboard overflow calls when needed. * Collaborate closely with your teammates to ensure a consistent, high-quality service. Skills & Experience * Excellent customer service and communication skills...

Job Description: Food Service Assistant Nottingham University Hospitals NHS Trust Queens Medical Centre, Nottingham, NG7 2UH £12.21 - £20.95 per hour (Shift dependant) 37.5 hrs per week average – 7.15 – 18.15 working on a 2-week rolling rota of – Week 1 – Monday, Tuesday, Saturday, Sunday, Week2 – Wednesday, Thursday, Friday We are looking for proactive and hardworking staff to work as part of our friendly team within Catering Services. The role involves being an integrated part of the ward team providing Food and beverage services to the patients and maintaining the highest standard of cleaning to food preparation areas at ward level, ensuring at all times the highest degree of cleanliness, safety and care. Food Service experience is desirable though full training will be given. Responsibilities will include Food and Beverage services to patients at ward level and daily cleaning tasks such as hard floors, equipment such as dishwashers, fixtures and fittings Replenishment...

RECfinancial are currently shortlisting for our client, a prestigious Global business based in North Leicestershire. This is an exceptional ongoing hybrid interim opportunity, to work with a very stable team and an empowering Manager. This role may have the chance of being made permanent. Ideally with a minimum of 12 months experience within a Credit Control role, your new position will include the following elements; Support the AR team and Credit Manager Maintain existing accounts, forming and maintaining long term relationships Credit risk assessment and review Cash collection Review and reduction of DSO and over 90-day accounts Working closely with clients, customer service and account managers Ability to maintain and manage high volume/value accounts Embrace and identify process improvements and cost savings for the business Partner with a number of internal and external business partners, within IT, Commercial Finance, AP and General Ledger. As a potential candidate, you...

TITLE: Buyer/Supply Planner JOB REF: T3465 EMPLOYMENT TYPE: Temporary ongoing with an Immediate Start LOCATION: Loughborough SALARY: Up to £29,000 dependent on experience HOURS: Monday to Friday 36.25 hours per week DURATION: Temping on an ongoing basis JR Personnel are an employment agency acting on behalf of a client who is for a Buyer/Supply Planner to manage a portfolio of products and suppliers. The Opportunity: Our client, a world leader in its industry and is seeking a candidate with knowledge and experience of purchasing/inventory management in a distribution environment. This is a temporary position within the Buying dept to start immediately. As this is working within a distribution organisation, similar experience within this arena would certainly be advantageous. The Company: Have the opportunity to gain experience within a global, award winning company who pride themselves on their commitment to providing excellent customer service with world leading products. Role...

Digital Service Manager - Interim role until March 2026 Mansfield Full Time Contract - March 2026 £ TurnerFox are recruiting for an experienced Interim Digital Service Manager to join a forward-thinking Digital team. If you're confident managing suppliers, improving services and keeping things running smoothly, this could be a great fit! The Role of Digital Service Manager Assist with developing, managing and scheduling Changes with the business and technical teams. Programming Requests for changes from the business in ITSM tool. Developing, documenting and updating processes and procedures Helping to develop and populate our Service Catalogue. Working with the Service Desk on initiatives, Ensuring Digital services are operating to expected levels, develop the Service Desk and boost first-time fix rates Assist knowledge transfer to the Service Coordinator Supporting with the implementation of a new ITAM system to improve management of end of life / support milestones for our...

Job Opportunity: Postal/Parcel Delivery Driver Location: Derby Start Date: ASAP / IMMEDIATE START Contract Type: Temporary / Contract Pay Rate: £13.37 per hour Hours: Up to 40 hours per week Schedule: Monday to Friday & weekend availability required, Please note that working hours vary by Delivery Office Overtime: Available 🚚 About the Role: Pertemps is proud to support Royal Mail in recruiting Multi-Drop Postal/Parcel Delivery Drivers in the Birmingham and West Midlands areas If you have a passion for customer service and enjoy working independently outdoors, this is the perfect role for you! 🔑 Key Responsibilities: * Start your shift at the local delivery office to sort and load your deliveries. * Use a handheld device for signature capture and route navigation. * Deliver letters and parcels by foot and/or vehicle – walking up to 8 miles per day. * Lift and carry mail bags (up to 16kg) and parcels (up to 20kg). * Use delivery trolleys when required. ✅...

Job Opportunity: Postal/Parcel Delivery Driver Location: Derby Start Date: ASAP / IMMEDIATE START Contract Type: Temporary / Contract Pay Rate: £13.37 per hour Hours: Up to 40 hours per week Schedule: Monday to Friday & weekend availability required, Please note that working hours vary by Delivery Office Overtime: Available  🚚 About the Role: Pertemps is proud to support Royal Mail in recruiting Multi-Drop Postal/Parcel Delivery Drivers in the Birmingham and West Midlands areas If you have a passion for customer service and enjoy working independently outdoors, this is the perfect role for you! 🔑 Key Responsibilities: Start your shift at the local delivery office to sort and load your deliveries. Use a handheld device for signature capture and route navigation. Deliver letters and parcels by foot and/or vehicle – walking up to 8 miles per day. Lift and carry mail bags (up to 16kg) and parcels (up to 20kg). Use delivery trolleys when required.✅ Requirements: Full UK manual...

Local Council are looking for a Recycling Operative to join their Lount/Shepshed Site (This would mean you would work between the two sites) Working outside you will be required to assist and advise customers with the recycling and disposal of waste materials. You will be required to work from other sites on occasion, so transport and a full driving license will be required. The position includes: – • Completion of manual work • Dealing with the general public • Excellent customer service skills • Able to operate machinery. • Able to work as part of a team. Commencing on a temporary basis. Pay £13.65 per hour, working 5 days a week, including weekends and 3 days in the week. Summer hours are 9am – 7pm. Winter hours from October 9am – 4pm

Role Overview We are seeking a motivated and reliable Reuse & Waste Recycling Operative to join the team at Melton Recycling & Household Waste Site (RHWS). The successful candidate will support the safe, efficient, and environmentally responsible operation of the site, assisting members of the public, managing materials for recycling and reuse, and maintaining high standards of site cleanliness and safety. Key Responsibilities * Provide excellent customer service to site users, offering guidance on correct waste disposal and recycling practices. * Assist in the reuse operation, identifying and sorting items suitable for resale or repurposing. * Ensure waste materials are correctly segregated into appropriate containers and bays. * Maintain site cleanliness, safety, and tidiness at all times. * Monitor waste levels and communicate with team leaders regarding container changes or issues. * Adhere to all site safety...

Are you a team player who knows how to motivate others? Can you help keep costs down whilst providing a quality service? Sellick Partnership is recruiting for a rewarding opportunity to join a team as a Repairs and Maintenance Supervisor on a temporary-to-permanent basis. Our client is looking for the right professional with a Trades Supervision background to join a vibrant and welcoming team Repairs and Maintenance Supervisor Temporary, 3 -6 Months Rates - £Competitive Nottingham, Nottinghamshire 40 Hours per week, Monday to Friday Duties of the Trades Supervisor role may include: Supervising a team of Multi Trade specialisms such as Plumbers, Joiners and Bricklayers Managing Property subcontractors works Liaising with tenants and stakeholders to ensure disputes are resolved and customer care is guaranteed Coordinating and scheduling repair works to ensure timely resolution of tenant-reported issues Conducting regular property inspections to monitor work quality and...

About the Role We are seeking a highly capable and motivated Revenues Manager to lead our Revenues Team, overseeing the billing, collection, and recovery of Council Tax, Business Rates. You will be instrumental in ensuring our revenue services deliver excellent results, adhere to statutory requirements, and continuously evolve to meet customer expectations. As a key member of the Service Management team, you will take ownership of operational performance, systems oversight, audit compliance, and process improvement. You will also play a leading role in digital projects, departmental strategy, and stakeholder engagement. Key Responsibilities * Lead and develop the Revenues, Business Rates, and BID teams; set performance targets and ensure delivery against national and local standards. * Ensure compliance with corporate policies, statutory requirements, and deliver efficient service provision. * Design, review, and improve service processes and systems...

We are seeking an experienced and forward-thinking Revenues Operations Manager to join our proactive Revenues & Benefits service. This is a fantastic opportunity for a senior professional with strong expertise in Council Tax, Business Rates and service leadership to influence strategic direction, enhance performance, and drive high-quality operational delivery. In this role, you will provide strategic and operational leadership across Council Tax, Business Rates and Inspections, ensuring effective billing, recovery, income maximisation and compliance with statutory requirements. You will work closely with senior officers, internal partners and external agencies to support continuous improvement, service resilience and customer-focused outcomes. Key Responsibilities * Lead the strategic direction of Council Tax, Business Rates and Inspections, ensuring policies, legislation and procedures are applied effectively and reviewed regularly. * Oversee service performance,...