23 customer service advisor jobs found in Nottingham

Temporary Customer Service Advisor Nottingham City Centre £12.75 per hour Full-Time | Includes Weekend Working on a Rotational Basis Immediate Start Available | Full Training Provided Are you a confident communicator with a passion for delivering outstanding customer service? We are looking for enthusiastic and reliable Customer Service Advisors to join a busy and supportive team in Nottingham on a temporary basis, with immediate starts available. This is a fantastic opportunity to gain valuable customer service experience within a professional contact centre environment, where you will receive full training and ongoing support from day one. Key Responsibilities: • Handling inbound calls • Delivering a professional, friendly and efficient customer experience • Taking accurate messages and recording important information • Ensuring all enquiries are handled promptly and effectively • Updating internal systems accurately and efficiently • Working as part of a supportive team to...

We are currently looking to recruit a Temp to Perm Customer Service Advisor for our successful client, who offer long term development and opportunities for all. This is a temporary to permanent opportunity for the right candidate. To be considered for the role, you’ll require the following essentials: Proven experience of providing excellent customer service Problem solving abilities Excellent communication skills both written and verbal Previous Customer Service experience is desirable Good working knowledge of CRMs Within this position, you’ll also be: The main focus will be to deal with a range of customer enquiries via telephone and email Ensuring a 1st time solutions approach to each call   Understanding customers situation and being able to deal with the situation effectively and in a timely manner Ensure that all queries are answered within a set time frame and KPIs and SLAs are adhered to and met Additional Information: £13.31 per hour plus Over time if desired Shifts...

Training Account Manager  Office-based - Mansfield Full time, Monday-Friday Temporary to Permanent Opportunity SF Partners are looking for a proactive Administrator who loves to offer great customer service, this is essentially an Account Manager position who doesn't just manage accounts - they add value. Someone who spots opportunities others miss, cares deeply about detail, and takes pride in building long-term customer relationships. This is an office-based role for a commercially minded individual who enjoys balancing relationship management with business growth, and who understands that the small details make a big difference. You'll sit at the heart of our customer relationships, responsible for nurturing existing accounts while identifying new opportunities to grow them. You'll work closely with internal teams to ensure accuracy, consistency and excellent service at every touchpoint. Key responsibilities include: Managing and developing a portfolio of customer...

Membership Customer Service Advisor Location: Hybrid (2 days in the office, 3 days working from home) Hours: Monday to Friday, 9:00am – 5:00pm Pay Rate: £13.21 per hour We are currently recruiting for a Membership Customer Service Advisor to join a friendly and supportive organisation on a hybrid working basis. This is an excellent opportunity for someone with strong customer service experience who enjoys helping people and delivering an exceptional customer experience. The Role As a Membership Customer Service Advisor, you will be the first point of contact for members, providing professional and efficient support via phone, email and online enquiries. You will assist with membership queries, process applications and renewals, maintain accurate records and ensure every interaction is handled with care and professionalism. Key Responsibilities * Respond to member enquiries by telephone, email and online channels. * Process new membership applications,...

Customer Service Advisor – Children's Services Location: Lincoln City Centre Hours: 37 hours per week Contract: Minimum 12 weeks Working Hours: Monday to Friday, between 8:00am and 6:00pm We are looking for Customer Service Advisors to join a busy Children's Services team, acting as the first point of contact for concerns relating to children and young people. You will speak with members of the public and professionals including Police Officers, Health and Social Care professionals, and education staff. You will gather detailed and accurate information, ask appropriate questions, and ensure all relevant facts are recorded clearly and accurately before being passed to the relevant social care team. This is a sensitive role where you may handle challenging or distressing calls. You will need to be resilient, compassionate, and able to remain calm and professional while demonstrating empathy and understanding. The successful candidate will have excellent communication and...

Aatom Recruitment is looking for Customer Service Advisor Care & Wellbeing Hub on behalf of a Local Authority. Job Title: Customer Service Advisor Care & Wellbeing Hub​​​​​​​ Contract Duration: 3 Months Hours Per Week: 37 About the role: We are looking for Customer Service Advisors to join the Children's Team within Council's Customer Service Centre. This is a highly important and sensitive role where you will be the first point of contact for people reporting concerns about a child. Calls may come from members of the public or professionals such as Police Officers, Nurses, Health Professionals and Teachers, with each contact playing a potentially vital role in safeguarding children. As a Customer Service Advisor, your responsibility will be to gather detailed and accurate information from callers, using professional curiosity to explore concerns thoroughly and obtain all relevant facts. You will need to look beyond the information presented, asking appropriate...

Position: Customer Service Advisor Care & Wellbeing Hub (Childrens) G2 Location: 36 Orchard Street, Lincoln, LN11XX Start Date: ASAP Contract Duration: 12+ Weeks (3+ Months) Working Hours: 37 hours per week Pay Rate: PAYE: £ 12.76 Per hour Job Reference: OR(phone number removed)               Job Responsibilities Act as the first point of contact for concerns relating to children's safety and wellbeing. Handle telephone calls from the public, police, healthcare professionals, teachers, and partner agencies. Gather accurate and detailed information by asking appropriate questions. Record information clearly and accurately on internal systems. Ensure all case details are factual, complete, and submitted to Children's Social Care. Provide professional, empathetic, and confidential customer service. Manage sensitive and potentially distressing calls calmly and professionally. Use Microsoft Office and internal databases to maintain accurate records. Follow...

AMJ Recruitment are looking for a Customer Care Advisor to join our valued Manufacturing/Distribution Client based in Nuneaton. Pay Rate - £13.86 per hour Shifts: 09:00am to 17:00pm (Mon-Thur) 09:00am to 16:00pm (Fri) - 35.25 hours per week. Term - Temp to Perm Start Date - ASAP Experience - Customer Service or Admin experience is essential. Role Overview: As a CX Customer Care Advisor at our Client, you will play a key role in delivering a high standard of service to our customers. You’ll be responsible for managing customer enquiries across multiple channels, including telephone, email, live chat, and social media. Job Role: • Act as the first point of contact for customer enquiries, providing accurate and timely information across all communication channels. • Take full ownership of customer issues, ensuring they are resolved efficiently and to a high standard, including appropriate escalation where necessary. • Support customers in understanding product features and...

Role Title: Customer Journey Technician / Customer Service Advisor Business area: Customer Service  Location: Pride Park / Derby (weekends are WFH once you have passed training) Hours: 2-10 pm including weekends Key Accountabilities: - Proactively manage customers through any potential failures in delivery to avoid complaints and repeat calls by keeping them advised of status of work and the steps that are necessary to complete their work. - Manage customer expectations on works that need to be rescheduled due to events and emergencies. - Work collaboratively across Workforce Planning & Optimisation and Operational areas to prioritise customer commitments that are broken or jeopardised to establish the quickest and more effective way to restore trust and belief that work will be carried out. - Build and sustain excellent stakeholder relationships from frontline staff to regional business leads within Severn Trent Water and across our 3rd party contractors, highways...

£12.71 per hour 35 hours per week Monday to Friday flexible between 8am-6pm  Temp to Perm We are currently recruiting for a role at the RAC in Walsall to work alongside one of their third party clients, one of the most recognisable names in the automotive industry. Based next to the M6, the RAC office is ideally located, with a large, free on-site car park for all staff as well as excellent public transport links and proximity to Bescot Railway station.  Role This role will see you working in a Customer service capacity, handling calls, emails and live chats from customers from of one of the UK's most well-know car brands. The role will see you handling a range of complex queries and complaints and through excellent customer service, you will ensure that all cases are handled and resolved in a professional and timely manner.  -Handling calls, emails and live chats -Dealing with complex customer service queries -Handling complaints -Dispute resolution Requirements...

£12.71 per hour plus uncapped bonus 35 Hours per week Monday to Sunday 6am - 10pm (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Bescot Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation...

This Role: Senior Customer Service Advisor known internally as a "Senior Property Services Advisor" Fixed Term Positions 12-month period based on a 37.5hr week Salary Range: £29,025 - £30,553 - Dependent upon experience Location: Beeston, NG9 1LA - Free parking *subject to availability* The office location is a 10 min walk from Beeston Train Station Join Our Team and Shape Your Future! Are you looking for an exciting new role where you thrive on offering an outstanding service to customers? We are searching for enthusiastic, driven individuals to join our Customer Contact team. Why Work With Us? Inspiring Work Environment: Be part of a collaborative and innovative culture where every day brings new challenges and opportunities. Career Progression: We are committed to helping you grow – through ongoing training, and mentorship. Competitive Benefits: Enjoy a comprehensive benefits package, generous holiday allowance, and health & wellbeing support. Meaningful Impact:...

Our Public Sector client based in Lincoln, requires several Customer Services Advisors to join their busy Children's Services Team, providing a wide range of Business Support Services within their customer services centre. Due to the nature of the service, flexibility is required.Working hours are between 8:00am and 6:00pm, Monday to Friday. The hourly rates for this role are £12.76 per hour, and the role is due to run for a minimum of 12 weeks, with a potential opportunity to extend. This is a highly important and sensitive role where you will be the first point of contact for people reporting concerns about a child. Calls may come from members of the public or professionals such as Police Officers, Nurses, Health Professionals and Teachers, with each contact playing a potentially vital role in safeguarding children. As a Customer Service Advisor, your responsibility will be to gather detailed and accurate information from callers, using professional curiosity to explore...

Customer Experience Advisor - 6 Months FTC Salary: £26,437 plus Veolia benefits and pension Hours: 40 hours per week, Location: Cannock, WS11 8JP (Head Office) Duration: FTC 6 Months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial...

Local Council are looking for a Recycling Operative for their Shepshed & Lount Depots You will be required to cover both sites, therefore transport and a full driving license will be required. Working outside you will be required to assist and advise customers with the recycling and disposal of waste materials. The position includes: – * Completion of manual work * Dealing with the general public * Excellent customer service skills * Able to operate machinery. * Able to work as part of a team. Commencing on a temporary basis, initially for 6 months, however will lead to longer for the right candidate Pay £14.00 per hour Working Days: 5 out of 7 days - WILL INCLUDE WEEKENDS Summer hours are 9am – 7pm. Winter hours from October 9am – 4pm

Local Council are looking for a Recycling Operative to join Melton RHWS, but able to travel to cover Loughborough or Mountsorrel RHWS, if required. Working outside you will be required to assist and advise customers with the recycling and disposal of waste materials. This role will be a floater position covering the above sites when needed, but mainly based at Melton, so transport and a full driving license will be required. The position includes: – • Completion of manual work • Dealing with the general public • Excellent customer service skills • Able to operate machinery. • Able to work as part of a team. Commencing on a temporary basis. Pay £14.00 per hour, working 5 days a week, including weekends and 3 days in the week. Summer hours are 9am – 7pm (Starting 1st April) Winter hours from October 9am – 4pm

Local Council are looking for a Recycling Operative to join Oadby RHWS, but able to travel to cover Whetstone RHWS, if required. Working outside you will be required to assist and advise customers with the recycling and disposal of waste materials. Transport and a full driving license will be required in case you need you to travel to cover other sites. The position includes: – • Completion of manual work • Dealing with the general public • Excellent customer service skills • Able to operate machinery. • Able to work as part of a team. Commencing on a temporary basis. Pay £14.00 per hour, working 5 days a week, including weekends and 3 days in the week. Summer hours are 9am – 7pm (Starting 1st April) Winter hours from October 9am – 4pm

Local Council are looking for a number of Recycling Operatives for their Whetstone depot Working outside you will be required to assist and advise customers with the recycling and disposal of waste materials. You will be required to work from different sites, so transport and a full driving license will be required. The position includes: – * Completion of manual work * Dealing with the general public * Excellent customer service skills * Able to operate machinery. * Able to work as part of a team. Commencing on a temporary basis, initially for 6 months, however will lead to longer for the right candidate Pay: £14.00 per hour Working Days: Thursday - Monday (5 days our of 7) Summer hours are 9am – 7pm. Winter hours from October 9am – 4pm

Local Council are looking for a Recycling Operative to cover between their sites in Market Harborough & Kibworth, so transport and a full driving license will be required. Working outside you will be required to assist and advise customers with the recycling and disposal of waste materials. The position includes: – * Completion of manual work * Dealing with the general public * Excellent customer service skills * Able to operate machinery. * Able to work as part of a team. Commencing on a temporary basis, initially for 6 months, however will lead to longer for the right candidate Pay £14.00 per hour Working Days: Will be 5 days from 7 - WILL INCLUDE WEEKENDS Summer hours are 9am – 7pm. Winter hours from October 9am – 4pm

4Recruitment Services are seeking  a Housing & Welfare Officer to work for our client based in Walsall. Purpose of the role: To provide a highly specialised Housing and Welfare service an all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. DUTIES AND RESPONSIBILITIES INCLUDE: To work with members of the public who are applying for housing or welfare benefits assistance from the Council, offering high standards of customer care at all times. To work...