81 customer service advisor jobs found in Nottingham

Temporary Customer Service Advisor Nottingham City Centre £12.75 per hour Full-Time | Includes Weekend Working on a Rotational Basis Immediate Start Available | Full Training Provided Are you a confident communicator with a passion for delivering outstanding customer service? We are looking for enthusiastic and reliable Customer Service Advisors to join a busy and supportive team in Nottingham on a temporary basis, with immediate starts available. This is a fantastic opportunity to gain valuable customer service experience within a professional contact centre environment, where you will receive full training and ongoing support from day one. Key Responsibilities: • Handling inbound calls • Delivering a professional, friendly and efficient customer experience • Taking accurate messages and recording important information • Ensuring all enquiries are handled promptly and effectively • Updating internal systems accurately and efficiently • Working as part of a supportive team to...

We are currently looking to recruit a Temp to Perm Customer Service Advisor for our successful client, who offer long term development and opportunities for all. This is a temporary to permanent opportunity for the right candidate. To be considered for the role, you’ll require the following essentials: Proven experience of providing excellent customer service Problem solving abilities Excellent communication skills both written and verbal Previous Customer Service experience is desirable Good working knowledge of CRMs Within this position, you’ll also be: The main focus will be to deal with a range of customer enquiries via telephone and email Ensuring a 1st time solutions approach to each call   Understanding customers situation and being able to deal with the situation effectively and in a timely manner Ensure that all queries are answered within a set time frame and KPIs and SLAs are adhered to and met Additional Information: £13.31 per hour plus Over time if desired Shifts...

Training Account Manager  Office-based - Mansfield Full time, Monday-Friday Temporary to Permanent Opportunity SF Partners are looking for a proactive Administrator who loves to offer great customer service, this is essentially an Account Manager position who doesn't just manage accounts - they add value. Someone who spots opportunities others miss, cares deeply about detail, and takes pride in building long-term customer relationships. This is an office-based role for a commercially minded individual who enjoys balancing relationship management with business growth, and who understands that the small details make a big difference. You'll sit at the heart of our customer relationships, responsible for nurturing existing accounts while identifying new opportunities to grow them. You'll work closely with internal teams to ensure accuracy, consistency and excellent service at every touchpoint. Key responsibilities include: Managing and developing a portfolio of customer...

Membership Customer Service Advisor Location: Hybrid (2 days in the office, 3 days working from home) Hours: Monday to Friday, 9:00am – 5:00pm Pay Rate: £13.21 per hour We are currently recruiting for a Membership Customer Service Advisor to join a friendly and supportive organisation on a hybrid working basis. This is an excellent opportunity for someone with strong customer service experience who enjoys helping people and delivering an exceptional customer experience. The Role As a Membership Customer Service Advisor, you will be the first point of contact for members, providing professional and efficient support via phone, email and online enquiries. You will assist with membership queries, process applications and renewals, maintain accurate records and ensure every interaction is handled with care and professionalism. Key Responsibilities * Respond to member enquiries by telephone, email and online channels. * Process new membership applications,...

Customer Service Advisor – Children's Services Location: Lincoln City Centre Hours: 37 hours per week Contract: Minimum 12 weeks Working Hours: Monday to Friday, between 8:00am and 6:00pm We are looking for Customer Service Advisors to join a busy Children's Services team, acting as the first point of contact for concerns relating to children and young people. You will speak with members of the public and professionals including Police Officers, Health and Social Care professionals, and education staff. You will gather detailed and accurate information, ask appropriate questions, and ensure all relevant facts are recorded clearly and accurately before being passed to the relevant social care team. This is a sensitive role where you may handle challenging or distressing calls. You will need to be resilient, compassionate, and able to remain calm and professional while demonstrating empathy and understanding. The successful candidate will have excellent communication and...

Aatom Recruitment is looking for Customer Service Advisor Care & Wellbeing Hub on behalf of a Local Authority. Job Title: Customer Service Advisor Care & Wellbeing Hub​​​​​​​ Contract Duration: 3 Months Hours Per Week: 37 About the role: We are looking for Customer Service Advisors to join the Children's Team within Council's Customer Service Centre. This is a highly important and sensitive role where you will be the first point of contact for people reporting concerns about a child. Calls may come from members of the public or professionals such as Police Officers, Nurses, Health Professionals and Teachers, with each contact playing a potentially vital role in safeguarding children. As a Customer Service Advisor, your responsibility will be to gather detailed and accurate information from callers, using professional curiosity to explore concerns thoroughly and obtain all relevant facts. You will need to look beyond the information presented, asking appropriate...

Position: Customer Service Advisor Care & Wellbeing Hub (Childrens) G2 Location: 36 Orchard Street, Lincoln, LN11XX Start Date: ASAP Contract Duration: 12+ Weeks (3+ Months) Working Hours: 37 hours per week Pay Rate: PAYE: £ 12.76 Per hour Job Reference: OR(phone number removed)               Job Responsibilities Act as the first point of contact for concerns relating to children's safety and wellbeing. Handle telephone calls from the public, police, healthcare professionals, teachers, and partner agencies. Gather accurate and detailed information by asking appropriate questions. Record information clearly and accurately on internal systems. Ensure all case details are factual, complete, and submitted to Children's Social Care. Provide professional, empathetic, and confidential customer service. Manage sensitive and potentially distressing calls calmly and professionally. Use Microsoft Office and internal databases to maintain accurate records. Follow...

AMJ Recruitment are looking for a Customer Care Advisor to join our valued Manufacturing/Distribution Client based in Nuneaton. Pay Rate - £13.86 per hour Shifts: 09:00am to 17:00pm (Mon-Thur) 09:00am to 16:00pm (Fri) - 35.25 hours per week. Term - Temp to Perm Start Date - ASAP Experience - Customer Service or Admin experience is essential. Role Overview: As a CX Customer Care Advisor at our Client, you will play a key role in delivering a high standard of service to our customers. You’ll be responsible for managing customer enquiries across multiple channels, including telephone, email, live chat, and social media. Job Role: • Act as the first point of contact for customer enquiries, providing accurate and timely information across all communication channels. • Take full ownership of customer issues, ensuring they are resolved efficiently and to a high standard, including appropriate escalation where necessary. • Support customers in understanding product features and...

Role Title: Customer Journey Technician / Customer Service Advisor Business area: Customer Service  Location: Pride Park / Derby (weekends are WFH once you have passed training) Hours: 2-10 pm including weekends Key Accountabilities: - Proactively manage customers through any potential failures in delivery to avoid complaints and repeat calls by keeping them advised of status of work and the steps that are necessary to complete their work. - Manage customer expectations on works that need to be rescheduled due to events and emergencies. - Work collaboratively across Workforce Planning & Optimisation and Operational areas to prioritise customer commitments that are broken or jeopardised to establish the quickest and more effective way to restore trust and belief that work will be carried out. - Build and sustain excellent stakeholder relationships from frontline staff to regional business leads within Severn Trent Water and across our 3rd party contractors, highways...

£12.71 per hour 35 hours per week Monday to Friday flexible between 8am-6pm  Temp to Perm We are currently recruiting for a role at the RAC in Walsall to work alongside one of their third party clients, one of the most recognisable names in the automotive industry. Based next to the M6, the RAC office is ideally located, with a large, free on-site car park for all staff as well as excellent public transport links and proximity to Bescot Railway station.  Role This role will see you working in a Customer service capacity, handling calls, emails and live chats from customers from of one of the UK's most well-know car brands. The role will see you handling a range of complex queries and complaints and through excellent customer service, you will ensure that all cases are handled and resolved in a professional and timely manner.  -Handling calls, emails and live chats -Dealing with complex customer service queries -Handling complaints -Dispute resolution Requirements...

£12.71 per hour plus uncapped bonus 35 Hours per week Monday to Sunday 6am - 10pm (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Bescot Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation...

IMH Recruitment are currently looking for an experienced Customer Service Agent to join our client based in Goole to ASAP. This is a temporary role for 4-8 weeks, with the possibility of further opportunities for the right candidate. Duties include: * Answering customer calls * Supporting customers through the onboarding process * Handling customer queries and complaints * Explaining products and services * Using internal systems to update customer information * Providing excellent customer service at all times Requirements: * Previous customer service experience * Excellent telephone manner * Confident using computer systems * A DBS certificate is needed for this role or willing to get one * Strong communication and attention to detail * Able to work well as part of a team * A full UK driving licence is highly preferred due to the location (unless you live locally) Hours & Pay: * Monday to Friday: 9am - 5pm. * £13.04 per hour. * Weekly pay via...

Job Title: Customer Service Assistant Pay Rate: £14.40 per hour Location: Chester Business Park Contract : Temporary - 9 months Start Dates: 21st September 2026 Working Pattern: Monday - Friday 8am-6pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages Team. Based in our contact centre, the nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the...

Proactive Personnel are currently looking for a number of Customer Service Advisors to start work in Preston, PR5. Duties: * Delivery of service excellence through a communicative customer focused approach applied to the customer order process * Process customer orders in a professional, timely and efficient manner * Prepare customer qoutations * Communicate effectively with customers, undertaking necessary follow up calls during the order process * Provide accurate advice to customers and internal stakeholders in regard to product specification, pricing and delivery timelines * Maximise opportunities to switch sell, upsell and cross sell company products * Manage debit/credit note process to meet customer and company requirements * Manage customer complaints and returns effectivly and efficiently Requirements: * 3 years customer service experience including customer call handling and processing customer orders * Excellent customer service delivery...

Customer Service Advisor Location: Liverpool (Hybrid Working) Temporary ongoing Pay Rate: £12.94 per hour Hours: 37.5 hours per week Shift Pattern: Monday to Sunday on a rota basis 08:30am – 4:30pm 10:00am – 6:00pm 12:30pm – 8:30pm Customer Service Advisor About the Role This role supports an emergency assistance campaign for a premium automotive brand. Some customer interactions may involve drivers who have been involved in vehicle accidents or emergency situations. Candidates should be comfortable handling sensitive and potentially distressing calls in a calm, professional, and empathetic manner while providing reassurance and support to customers during challenging situations. Customer Service Advisor Key Responsibilities Deliver a professional, friendly, and customer-focused service at all times Manage customer enquiries via phone and digital communication channels Build a clear understanding of customer needs to provide effective solutions Deliver a high-quality...

Vibe Recruit is currently seeking a proactive and detail-oriented Customer Service Advisor to join a well-established healthcare business supporting customers across the UK, Ireland, Sweden, Finland, Denmark, and Norway. This is an excellent opportunity for someone with strong customer service skills, excellent attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities Process customer orders accurately and efficiently. Respond to customer enquiries and resolve queries in a timely and professional manner. Provide outstanding customer support to both internal and external stakeholders. Work closely with the central distribution centre to ensure timely dispatch of goods. Liaise with courier services regarding product returns and daily tracking requirements. Reconcile consignment stock audits and work alongside Sales Teams to resolve stock queries. Support inventory management activities, including monitoring expiry dates and coordinating...

Customer Service Advisor Fairford £13.11 per hour Our client based in Fairford is looking for a Customer Service Advisor to join their friendly and growing team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and takes pride in delivering excellent customer service. Customer Service Advisor Roles and Responsibilities: * Handling inbound and outbound calls * Dealing with customer queries and providing excellent customer service * Booking couriers for warehouse dispatch * Data entry and maintaining accurate records * Ensuring all spreadsheets are kept up to date * Carrying out regular stock takes and counts * Assisting in the warehouse Customer Service Advisor Ideal Candidate: * Previous experience in a customer service role * Confident and professional telephone manner * Previous warehouse experience is desirable * Good organisational and administrative skills * Ability to work both independently and as part of a...

Customer Service Advisor (Contact Centre) – East Suffolk Location: Remote / Hybrid – Melton IP12 (Equipment Collection) – Lowestoft, NR33 (Contact Centre Location) Salary: £14.59 per hour Full Time – Monday to Friday – 8:45am to 5:00pm - 37 hours Contract: Initial 6 week contract with potential extension Main Purpose Join a skilled Customer Services team delivering high-quality support across a range of Council services. Provide an excellent customer experience by resolving enquiries at the first point of contact through telephone, email, web chat, social media, text message and face-to-face channels. Promote digital services, identify opportunities to improve efficiency, and deliver value for money. Our Values Proud – Believing in who we are, what we do and where we live. Dynamic – Transforming the future with you in mind. Truthful – Honest and clear in all we do. Good Value – Delivering outstanding services smartly and economically. United – Working together as one team....

Customer Service Advisor - Financial Services | City of London Salary: £16.00 per hour Hours: 2pm - 11pm | Hybrid - 3 days office, 2 days home Location: City of London - Amazing office with free breakfast and lunch. Late shift, hybrid, and a genuine route into financial services. If you want contact centre experience that actually builds a career, this is it. We're recruiting on behalf of a fast-growing financial services business for a Customer Service Advisor to join their London customer support team. You'll be the first point of contact for customers dealing with their accounts, payments and transactions - work that carries real responsibility and gives you exposure to a regulated environment from day one. What you'll be doing Handling inbound calls from customers about accounts, payments and transactions Resolving queries first time where possible, and escalating appropriately where not Accurately recording customer information and case notes on internal systems...

Are you passionate about delivering exceptional customer service? Do you enjoy helping people, solving problems and making a positive difference with every interaction? We are looking for a friendly and customer-focused Customer Service Advisor to join a busy and supportive team. This is a fantastic opportunity for someone with excellent communication skills who thrives in a fast-paced environment and enjoys providing first-class service across multiple channels. The Role As a key member of the team, you will be the first point of contact for customers and members of the public, responding to enquiries via telephone, email, live chat, social media and post. You will ensure every interaction is handled professionally, accurately and with empathy while maintaining exceptional customer service standards. Duties: Respond to customer enquiries across multiple communication channels. Process customer requests and account updates accurately. Build positive relationships through...