43 customer liaison officer jobs found in Sheffield

Customer Liaison Officer - Social Housing Planned Works Covering Sheffield with travel to Doncaster, Rotherham, Hull, Leeds and Halifax Full time, temporary (around 10 weeks) £15.00 - £18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Customer Liaison Officer to join their team delivering planned works within Social Housing properties in Sheffield and surrounding areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes...

Temporary Customer Liaison Officer Location: Based in Sheffield covering Doncaster, Rotherham, Hull, Leeds, and Halifax. Contract: Temporary (initially 8 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Sheffield area. This role is initially offered on an 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships...

Temporary Customer Liaison Officer Location: South Yorkshire & surrounding areas (including Doncaster, Rotherham, Hull, Leeds, and Halifax) Contract: Temporary (until 30 June 2026) Working Hours: Monday to Friday, 8:00am – 4:30pm Start Date: Immediate start available We are seeking a proactive and resilient Customer Liaison Officer to join our client's team on a temporary basis. This is a field-based role requiring regular travel across multiple locations, supporting customers and stakeholders through a variety of situations. Key Responsibilities: * Act as a primary point of contact for customers, ensuring clear and effective communication * Manage and resolve sensitive or complex situations with professionalism and empathy * Liaise between customers, contractors, and internal teams to ensure smooth service delivery * Maintain accurate records and reports using Microsoft Office tools * Support the delivery of projects by keeping customers informed and engaged...

Temporary Customer Liaison Officer Location: Based in Sheffield covering Doncaster, Rotherham, Hull, Leeds, and Halifax. Contract: Temporary (initially 8 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Sheffield area. This role is initially offered on an 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships...

Resident Liaison Officer (RLO) Temp to Perm Manchester (North Manchester & surrounding areas) £29,000 - £31,000 | Monday-Friday | 8:00am-4:30pm Start: Immediate/Notice period Are you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We're recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works. The Role You'll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme. Key Responsibilities * Liaise with residents, Scheme Managers and the client to keep everyone informed * Support the delivery of social value / community engagement events * Collate customer satisfaction surveys and feedback * Monitor, log and help resolve resident...

Nelson Recruitment are urgently recruiting for a Customer Liaison Officer on behalf of their social housing client based in the Chester area. This is a temporary position for 4 weeks, with an immediate start available. Previous Customer Liaison Officer (CLO) experience is essential. Location: Chester Contract: Temporary – 4 weeks Hours: Monday to Friday, 8:00am – 4:30pm Pay: £16.11 Per Hour The Project covering the Chester and Stoke regions, to deliver an ambitious carbon reduction and net zero programme, transforming the energy efficiency of homes across the North. Ideally, candidates will be based in Chester. Customer Liaison Officer Responsibilities * Proactively follow up on no-access properties to arrange retrofit survey appointments * Lead resident and community engagement initiatives and build strong local relationships * Deliver clear and effective communications to residents regarding scope and nature of works * Act as the main point of contact for...

The Neighbourhoods Administration Officer supports a regional team in the delivery of high quality housing and neighbourhood management services, working to ensure sustainable neighbourhoods, self-sufficient customers and an exceptional ‘first point of contact resolution’ customer experience. Responsible for ensuring the smooth and efficient operation of the regional administration processes and providing co-ordination and support to a largely field-based team. What you’ll be doing * To deliver high quality administration for the regional housing team to support efficient and effective working. * To provide support in co-ordinating the activities of a largely field-based team and ensuring safe lone working practices and ensure health and safety practices are adhered to. * To be responsible for general administrative tasks, including setting up team/ regional meetings, arranging training sessions, taking minutes of meetings etc. * To assist Neighbourhood Services...

Temporary Resident Liaison Officer (RLO) Location: Nottingham (NG9 area) Duration: Approx. 14 weeks starting mid‑May Rate: £18–£20 per hour Type: Temporary / Contract We’re looking for an experienced Resident Liaison Officer (RLO) to join a live retrofit project working in occupied residential properties. This is a people‑focused role, ideal for someone confident dealing with residents, managing communications, and supporting smooth project delivery on site. Key Responsibilities * Act as the main point of contact for residents throughout the works * Build positive relationships with tenants and leaseholders * Coordinate and attend resident meetings, drop‑ins and information sessions * Communicate project updates, timelines and access requirements clearly * Log and manage resident enquiries, concerns and complaints * Coordinate access for surveys, installations and follow‑up visits * Maintain accurate records of all resident interactions * Liaise closely...

Immediate Start Available Remote - Revenues Manager - Shropshire Council Salary: £220 Per Day Hours: 37 Hours Working Schedule: Monday to Friday Contract Length: 3 Month Contract Location: Shopshire, SY2 6ND Job Details Full Remote working for right candidate. Council tax experience needed. Duties ▪ Provide an efficient and effective Council Tax and NNDR service to the Council. ▪ Maintain a thorough and up to date knowledge of all legal requirements pertaining to local revenue matters. Interpret, apply and advise on complex and contentious matters. ▪ Develop service specifications, business plans and annual work programmes, translating service priorities into operational plans and measurable outcomes. ▪ Develop, maintain and monitor Service Level Agreements with appropriate third parties, both internal and external, to ensure delivery and value for money. ▪ Ensure the accurate Annual Billing of Council Tax. ▪ Ensure the accurate Annual Billing of NNDR. ▪ Ensure the accurate...

Our client a Large Public Sector provider are looking for a Adaptations Technical Officer Initially 3 months £40-45 per hour The role To work collaboratively with the Home Adaptations Team, and the Occupational Therapy Service to determine what works are 'necessary and appropriate and, where these works are deemed to be 'reasonable and practicable' to design adaptation schemes and produce schedules of work and plans upon which contractors' quotations and the grant award will be based. Responsible for the design and tender of adaptation works, liaison with the contractors, and agreement of practical completion of the works Office presents- the role will need visits to the customer to progress the work on a daily basis, and then plans etc production that could be from home, expect 2 or 3 days in the office / in Northamptonshire Are qualifications needed for the role- experience more than qualifications! Standard DBS will be required for this role . Eden Brown is committed...

Your New Company Hays are pleased to be working with a growing manufacturing company in Sheffield who are currently looking to hire a Contracts Admin Account Manager to join its growing team. This is a fantastic opportunity to join a forward-thinking organisation. Key Vacancy Information This vacancy will start in May and is initially a 1 year fixed contract running from May 2026-Mayl 2027. This position could become permanent (subject to the discretion of business). Due to the imminent start date of this role, successful applicants must be able to start work quickly, ideally in May. This position is based in Sheffield, Dinnington area and this role is office-based Monday to Friday (not hybrid). We ask that the successful applicants live locally and are able to attend this office location daily. Full-time hours, Monday-Friday, 8.30 am - 5pm Free parking available, modern offices £28,250 salary guide. Your New Role Working closely with the Sales Support Manager and wider...

Temporary Project Coordinator (Part‑Time) 🕙 Hours: 10:00am - 2:00pm, Monday to Friday (but this could be flexible) 📄 Contract: Ongoing assignment with potential to become permanent 🚀 Start: ASAP 💷 Pay rate: £14.00 - £14.40 per hour 📍 Location: S9, Sheffield - fully on site We are currently recruiting a Project Coordinator to support the day‑to‑day delivery of multiple projects and customer accounts. Working closely with the Project Manager, you will play a vital role in coordinating schedules, communication, reporting, and job completion- ensuring projects are delivered efficiently and to a high standard ✅ 🛠️ Key Responsibilities: 📋 Supporting the Project Manager with the daily coordination of projects and customer accounts 📞 Liaising with customers, technicians, and contractors to ensure clear communication, timely delivery, and high levels of satisfaction 📅 Scheduling jobs, managing dispatch, and monitoring progress through to completion and billing 📊 Producing daily,...

Sue Ross Recruitment are working on behalf of our client, a highly respected company in Sheffield, to recruit a Sales Administrator on a temporary to permanent basis to join their sales office. In this role you will be working closely Sales Manager, supporting day‑to‑day operations and ensuring our customers receive a smooth, efficient service. This is a great opportunity for someone who enjoys variety, takes initiative, and is happy to get help wherever needed. Key Responsibilities for the Sales Administrator: * Answering incoming calls * Assisting customers with enquiries * Taking and processing orders over the phone and online * Updating systems when orders are dispatched * Creating and maintaining Excel spreadsheets * Liaising with the warehouse regarding orders and sales * Dealing with delivery notes and invoices * Process deliveries and raise invoices * Producing credit notes when required Candidate Requirements for the Sales Administrator: *...

You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you’ll be doing * You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement; * You will encourage feedback from customers, recording and responding to any complaints and compliments; * You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with Great Places procedures; * You will actively ensure the security of the building, , conduct health and safety inspections, and report communal repairs through appropriate channels. * You will follow financial procedures and take...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Job Title: School Administrator Location: Greater Manchester Contract Type: FTC Hours: Mon-Fri, 8:00am-4:00pm Salary: £13-£14.50 (dependent on experience) Start Date: ASAP We are recruiting on behalf of a client, a welcoming and well-regarded school in Greater Manchester, who are looking to appoint a School Administrator to support the day-to-day running of their busy school office. This is an excellent opportunity for an experienced administrator (or someone with strong transferable office skills) who enjoys working in a fast-paced, customer-facing environment and can communicate professionally with pupils, parents/carers, and staff. Key Responsibilities: * Acting as the first point of contact for visitors, parents/carers and pupils * Managing general enquiries, messages and correspondence, ensuring queries are directed and resolved efficiently * Supporting attendance administration, including recording absences and liaising with parents/carers where required *...

Job Title: Housing Options Officer Location: East Midlands SWorking Pattern: Full-time (37 hours per week) / Hybrid working available Purpose of Role To provide professional housing advice and support to customers at risk of homelessness, with a strong focus on prevention. The role involves using the Jigsaw case management system to assess housing needs, manage homelessness applications, and develop Personal Housing Plans in line with statutory duties under the Homelessness Reduction Act 2017. Key Responsibilities * Deliver high-quality housing advice to customers, ensuring compliance with housing legislation (Housing Act 1996 Parts VI & VII, Homelessness Reduction Act 2017). * Use Jigsaw to: * Record and manage homelessness applications. * Create and monitor Personal Housing Plans. * Track case progress and outcomes. * Conduct interviews and home visits to assess housing needs. * Make lawful decisions on homelessness applications (including Section...

Right to Buy Manager Manchester Full Time Temp – Perm  An excellent opportunity has become available for an experienced Right to Buy Manager to join a leading Housing Association in Manchester, managing the delivery of Right to Buy and Right to Acquire sales processes while ensuring compliance with current legislation and delivering excellent customer service. THE ROLE You will provide a customer-focused Right to Buy and Right to Acquire service, overseeing applications and sales from enquiry through to completion while ensuring compliance with legislative requirements and internal procedures. Manage and process RTB and RTA enquiries and applications within statutory timescales Verify customer eligibility and ensure all required contributions and documentation are received prior to progressing sales Supervise and support the RTB & RTA Sales Assistant, ensuring high standards of customer service are maintained Maintain and improve RTB and RTA procedures using QL and...

Case Administrator Manchester City Centre Hybrid working, min 2 days per month in the office Full-time, 35 hours per week On-going temporary contract which could lead to a permanent opportunity £13.46 per hour Office Angels are currently recruiting for a Case Administrator to join our client based in Manchester City Centre. Duties will include: Providing administrative support to the Team Drafting high‑quality enquiry closure letters and other correspondence Handling telephone enquiries from the public and professionals Liaising with decision‑making colleagues to clarify outcomes Updating case records accurately on internal systems Identifying cases appropriate for meetings, arranging these and completing follow‑up actions Ensuring data protection, confidentiality and internal policies are adhered to Supporting reasonable adjustments, including arranging and transcribing calls where required Contributing to team meetings and service improvements We are looking for...

Payroll Specialist – Temporary Part-Time 3 days per week £35 - £40K Pro rata City Centre My client is seeking an experienced Payroll Specialist to work as part of a small team to ensure that our payroll is flawlessly executed, on time, every time. You’ll support the payroll team with all of the monthly payroll activity across 5 payrolls of over 1,200 colleagues. The role is to start as soon as possible working 22.5 hours per week ideally across 3 days. Key Responsibilities of the Payroll Specialist job: * Delivery of end to end transactional and operational tasks for payroll, ensuring accuracy and compliance. * Build strong relationships with our third-party payroll service provider, highlighting any operational issues that may impact on the customer experience to the Payroll Manager. * Ensure compliance on all legislative changes - particularly around NMW, RLW, Holiday Pay and pension * Support in the administration of the pension scheme alongside the Payroll...