126 customer liaison officer jobs found in Sheffield

Temporary Resident/Customer Liaison Officer Location: Crewe/Chester/Stoke areas Contract: Temporary (initial 4 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Crewe area. This role is initially offered on a 4 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Resident/Tenant Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about...

We are currently recruiting for an experienced Tenant Liaison Officer to support a leading Housing Association across Birmingham, Coventry, and Worcester. This is an excellent opportunity to join a busy team delivering essential repairs and maintenance programmes within occupied residential properties. The Role As a Tenant Liaison Officer, you will act as the key point of contact between residents, contractors, and the Housing Association throughout planned and ongoing maintenance works. You will be responsible for ensuring residents are kept fully informed, supported, and updated throughout the duration of repair and refurbishment projects. Key Responsibilities of a Tenant Liaison Officer: Liaise with tenants before, during, and after repairs and maintenance works. Provide clear and timely communication regarding project schedules, access requirements, and any changes to planned works. Manage resident expectations and resolve queries or concerns professionally. Support site...

I am looking for a Compliance Tenant Liaison Officer to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for providing support to their customers and teams to ensure they gain access to complete important compliance inspections and improvement works as well as taking ownership and responsibility for delivering a consistently high level of service within the team and across the business . You will receive: £18 P/H 3 months worth of work (covering long term sickness) 37 hours a weekThe successful canddiate will be responsible for: Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes Managing complaints and finding resolutions working with customers and contractors. Putting into actions lesson learnt from previous feedback to ensure continuous improvementYou will need: Experience in a customer facing role with...

Resident Liaison Officer Harlow District Council 12 months, Full Time £200 per day umbrella Location: Harlow Vivid Resourcing are delighted to be supporting Harlow Council to recruit 3 temporary Resident Liaison Officers on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 3 days per week. You must be able to drive and have access to a car. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints...

Accountabilities 1.    Plan and organise work to ensure the delivery of those aspects of the service for which responsible. Ability to work with minimum supervision, balancing using own initiative against need to seek management guidance. Ability to work to tight statutory deadlines, be flexible in approach and have good general IT skills. 2.    Negotiate with outstanding written and verbal communication skills & a strong eye for accuracy & detail 3.    Apply knowledge and understanding of the impact of SEND on children and young people’s educational outcomes 4.    To lead on any developments in disagreement resolution/ mediation/ tribunal practice related to the SEND Reforms 5.    Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary. 6.    Oversee and manage all complaints (including Ombudsmen, MP/member enquires) in an efficient manager ensuring that all correspondence is responded to in a...

HR Adviser - Cambridgeshire County Council Fox Morris Group are working to recruit a HR Adviser SEN Tribunal, Mediation and Dispute Resolution Officer will oversee Enfield's Tribunal caseload including all pre-hearing work as well attendance at hearings. Purpose of the job Provide consistent and high quality advice and guidance on employment matters to managers, developing a range of options and creative solutions within agreed County Council and customer frameworks and policies, and that also take account of employment legislation requirements and business needs. Support and coach managers throughout their handling of disciplinary, ill health, performance, grievance and redundancy issues and change management programmes, ensuring that all aspects are handled appropriately and promptly within agreed frameworks and policies. Liaison with the trade unions will be an important part of the role to ensure good employee relations are maintained. Experience: * Understanding of...

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in the city of london who are looking to appoint a After Sales Officer for the 3 months ongoing, at the rate of £21.27 per hour Paye Job responsibilities To provide an effective and customer-focused after-sales service for residents following the handover of new homes. The After Sales Officer will manage defects and warranty issues, liaise with contractors and developers, monitor performance, and ensure residents receive a high-quality service throughout the defects liability period. You must have staircasing experience.. Commission - £500 per month by hitting targets that are set on a monthly basis. Hybrid - 2-3 days in the office. Non negotiable - Tues Weds every week - Every other week they need to 3 days (3rd day your choice). Customer Service & Resident Support Act as the primary point of contact for residents regarding defects and...

About the Role Basildon Council, in partnership with Vivid Resourcing, is seeking three dedicated and people-focused Client Resident Liaison Officers to support the smooth delivery of major works programmes across our housing services. You’ll be the vital communication link between residents, contractors, technical teams and internal colleagues—ensuring that tenants and leaseholders feel informed, supported and heard throughout the lifecycle of each project. This is a rewarding, resident-facing role ideal for someone who thrives on relationship-building, problem-solving, and helping residents navigate essential improvements to their homes. What You’ll Be Doing Resident Engagement & Support * Act as the primary contact for tenants and leaseholders throughout major works. * Provide clear, accessible information through newsletters, notices, and direct communication. * Carry out home visits to understand resident needs, gather feedback, and support individuals with...

Please note you must have you own van as well as a CSCS + NVQ Level 2 to be considered for this role. A leader in the provision of fire protection services and works within commercial properties and other public sector projects is looking for an experienced fire door carpenter to join their team. You will be working on social housing properties carrying out fire door installations on price work. The works will be based in Sheffield and you must have a blue CSCS card. The successful candidate will have: * At least two year’s experience working with fire doors * A strong background in carpentry and joinery * Excellent technical knowledge of fire door compliance * NVQ or equivalent in carpentry * Experience installing fire doors and frames * Experience upgrading and remediating existing doors and frames * Own van to carry materials Roles and responsibilities * Installing and carrying out remedial works to new and existing fire doors * Complete works in line with the...

Temporary Administrator North Nottinghamshire Full Time, Monday to Friday £13.24 per hour SF Partners are currently recruiting for a Temporary Administrator to join a busy and friendly team. This is a varied role that would suit someone who enjoys working in a fast-paced office environment and has strong organisational and communication skills. The successful candidate will provide administrative support across a range of business activities, ensuring information is kept up to date, customer enquiries are dealt with efficiently, and records are maintained accurately. Key Responsibilities: Updating and maintaining customer account and contact information Accurate data entry and record management across internal systems Contacting customers via telephone and email regarding outstanding actions and queries Sending documentation, copies of invoices and account information when required Managing incoming enquiries through shared inboxes and ensuring timely responses Processing...

Purpose: To provide an efficient and effective administrative function to the business. Hours of Work: 6am-2pm and 2pm-10pm rotating weekly with occasional weekend cover as needed. Salary: £13.90 Main Duties & Responsibilities: The main responsibilities of the role are detailed as follows, please note that this list is not exhaustive: * Deal with incoming vehicles & despatching lorries * Daily contact with customers/ haulers & drivers * Main point of contact for incoming phone calls * Fully utilise systems available i.e. Customers SAP systems, effectively use the integrated management system (Vision) to plan and execute the day to day operation * Customer service management. Liaise with internal and external customers to deliver highest levels of customer service on an ongoing basis * Stock management, ensuring inventory accuracy across inbound and outbound processes. * Customer Ways of Working and systems of work are adhered to and completed in a good...

Location: Wakefield (Hybrid Working) Rate: £13.69 per hour PAYE Contract: Until 9 August 2026, with potential to become permanent Hours: Full Time Lynx Employment Services are recruiting for an experienced Information Governance Officer to join a busy Corporate Information Governance Team. This role will play a key part in ensuring compliance with information governance legislation, policies and procedures, supporting the management of Freedom of Information requests, Data Protection matters, Subject Access Requests and records management activities. ### Key Responsibilities Process and respond to Freedom of Information (FOI) requests, Environmental Information Regulation (EIR) requests and Data Subject Access Requests (SARs). Undertake complex redaction of sensitive and confidential information using electronic redaction systems. Support compliance with Data Protection legislation and information governance requirements. Assist with information security investigations and...

We are currently looking for a Calibration Project Lead for a project in Huddersfield on an initial 6-month contract. * 6-month contract * £40 per hour - Outside IR35 * Ideally will have current SC Clearance but will also consider candidates who are eligible to obtain * 4 days onsite minimum (can work condensed days - 37.5 hours in 4 days etc) As a Calibration Engineer, you will be working in a proactive and collaborative project working environment, providing governance in relation to Quality Management whilst supporting project deliveries. Daily activities will be conducting in accordance with our internal quality management system procedures and processes in line with ISO 9001:2015. Directly working under the Quality Manager, you will be responsible for the day-to-day running of the internal calibration department supporting the business in calibration, measurement systems, or measurement related activities in accordance with recognised...

Ward Administrator | Methley Park | Flexible working hours | Spire Methley Park Hospital is currently looking for an experienced Administrator to join their ward team on a bank/occasional basis. Spire Methley Park Hospital situated in Methley in South Leeds, has recently completed a 7.6 million refurbishment, which included a new theatre equipped with cutting-edge technology enabling us to carry out complex surgery across a variety of clinical specialties. At Spire Methley Park Hospital caring for our patients is at the heart of what we do. We provide expert medical care in our modern, well-equipped hospital for all of our patients. Contract type: Bank/Zero hours Working hours: shifts available across Mon-Sun between 8 am and 7 pm As Ward Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff. Duties and responsibilities (not limited): To greet and provide a customer focused,...

Warehouse Administrator We are looking for an organised, proactive Warehouse Administrator to help keep a busy warehouse operation running smoothly. You'll support stock, orders and documentation with accuracy and pace, ensuring the wider team can deliver a reliable service. At a Glance Location: Hyde, Cheshire Hours: Monday-Thursday 08:30-17:00; Friday 09:00-16:00 Hourly Rate: £13.00 per hour  Start: ASAP What You'll Do Order & Stock Administration Raise, process and track orders; oversee internal stock requests and facilitate when appropriate. Maintain accurate records for goods in, goods out, returns and stock movements. Support stock takes and investigate discrepancies. Warehouse Systems & Documentation Book in deliveries with customers, print pick/pack documentation and update warehouse systems (WMS/ERP). Prepare and file warehouse paperwork in line with company procedures. Produce basic reports (dispatch volumes, shortages, backorders) using Excel and...

Bank Ward Administrator | Methley Park | Flexible working hours | Spire Elland Hospital is currently looking for an experienced Administrator to join their ward team on a bank/occasional basis. Contract type: Bank/Zero hours As Ward Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff. Duties and responsibilities (not limited): To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital. To deal with all telephone enquiries in an efficient and courteous manner. To inform insurance companies if extended length of stay is required. To keep insurance companies informed of emergency admissions. To be aware of discharge dates and times and ensure that the relevant departments, i.e. Reception and Catering are informed when patient is leaving. Appointments given on discharge for...

We are currently recruiting for a Financial Query Coordinator to join a successful and growing organisation based in Sowerby Bridge. This is an excellent opportunity for a customer-focused and detail-oriented individual with experience in finance administration, customer service, credit control, invoice queries, or dispute resolution. The Role You will take ownership of financial queries from receipt through to resolution, ensuring issues are investigated thoroughly and concluded accurately and efficiently. Working closely with customers and internal departments, you will play a key role in resolving invoice disputes, managing credit requests, and supporting timely payment processes. Key responsibilities include: * Managing financial and invoice-related queries from start to finish. * Investigating billing, pricing, contract, and service-related disputes. * Resolving purchase order and invoicing issues. * Reviewing and processing credit requests. * Managing...

Mpeople recruitment have a fantastic opportunity available for an experienced Customer Service Administrator to join the team of a well-established business, based in the Denton area, on a full-time Temporary basis to begin. · Role: Customer Service Administrator · Location: Denton · Salary: £12.71 per hr - £24,500 · Hours: Monday to Friday, 8am to 4pm. Hybrid working available once training is completed. 3 days office, 2 days working from home. Duties as a Customer Service Administrator will include: * Dealing with all customer enquiries to ensure positive customer outcomes are delivered ensuring all client enquiries are dealt with promptly, adhering to the required standards * Assess issues for escalation to Supervisor and Manager for resolution * To work as part of a team in creating and retaining strong client and supplier relationships * Ensure customer expectations are delivered * Work with Supervisor/Manager to identify processes to improve to improve...

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Police Staff Investigator - PVP 📍 Location: Gainsborough 💰 Pay Rate: £26.00 per hour 📅 Contract: Fixed-term until 31 March 2027 ⏰ Hours: Full Time or Part Time hours available Full time standard - Monday to Friday, 8:00am - 4:00pm 🏢 Working Arrangement: Office-Based (No Hybrid Working) 📌 Vacancies: 5 Positions Available About the Role We are currently recruiting for five experienced Police Staff Investigators to join a Protecting Vulnerable Persons (PVP) team This is an excellent opportunity for qualified investigators with a passion for safeguarding vulnerable people and delivering high-quality investigations. Working within a busy and professional environment, you will undertake enquiries, gather evidence, interview victims,...

An exciting opportunity has arisen for an experienced Highway Communications Officer to come and join a busy client in the Manchester area on an initial 6 month contract basis. The main duties of the experience Highway Communications Officer are: Coordinate and communicate information relating to road closures, roadworks, traffic management measures and highway improvement projects. Prepare, draft and distribute stakeholder communications including letters, emails, notices, briefings and project updates. Act as a key point of contact for residents, businesses, councillors, contractors, utility companies, emergency services and other stakeholders. Respond to enquiries and correspondence in a professional, timely and customer-focused manner. Manage and monitor shared inboxes, ensuring enquiries are logged, tracked and responded to within agreed timescales. Liaise with internal departments, highways engineers, project managers and external partners to gather and share information....