320 customer service jobs found in Sheffield

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Customer Service Advisor Northampton (NN5) Variety of shifts: 5 days out of 7 per week 8am – 5pm / 9am – 6pm / 10am – 7pm / 11am – 8pm (weekend availability required) £12.71 per hour Temporary ongoing, with the potential to become permanent after 12 successful weeks We are proud to be partnering with an exceptional logistics provider who is currently seeking service-driven individuals to join their team. Are you a passionate Customer Service Advisor who thrives on going the extra mile for customers? Or someone who enjoys speaking with customers and resolving queries? If so, we would love to hear from you. Duties: Handling inbound customer calls relating to delivery queries Navigating internal systems to track orders and update customer information Liaising with drivers and internal teams to schedule deliveries and confirm arrivals Booking deliveries with customers Responding to customer emails in a timely and professional manner Updating and maintaining the database with...

This temporary role as a Customer Service Advisor requires an individual with excellent communication skills to provide exceptional support to customers during both day and night shifts. The ideal candidate will contribute to the smooth operation of the customer service department in the not-for-profit sector. Client Details This role is with a well-established organisation operating within the not-for-profit sector. The company is based in Stockport and is dedicated to delivering high-quality services to its community. As a mid-sized organisation, it offers a professional environment focused on making a positive impact. Description As a Temporary Customer Service Advisor (Days & Nights) you will: Answering calls and handling call-centre type queries related to customer well-being. Providing compassionate and empathetic care to customers. Updating customer accounts within a CRM system. Ad-hoc duties as and when required. Profile A successful Temporary Customer Service...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Representative - Manchester £27,300 + Hybrid Working + Clear Progression Ready to take the next step in your customer service career? Join a fast‑growing, innovative financial services organisation that's reshaping how people manage their investments, pensions and long‑term financial goals. We're expanding our Manchester team and looking for confident, motivated Customer Service Representatives who genuinely care about delivering an exceptional experience. 🌟 What You'll Be Doing As the first point of contact, you'll support customers across a range of investment products including Trading Accounts, Stocks & Shares ISAs and SIPPs. You'll: Take full ownership of customer queries and provide clear, accurate guidance Build strong relationships through confident communication and genuine care Handle complex questions with professionalism and attention to detail Work in a specialist, fast‑paced contact centre where high standards matter Make a real impact...

Service Administrator Manchester, Trafford Park Working hours: (Apply online only) or (Apply online only) Monday Friday ongoing position, possibly long term for a right candidate £12.71 per hour If you would like to work in a modern, busy and friendly team and for a multi-faceted UK wide service sector business that is part of a global organisation, this is the ideal role for you. Job role / duties The role will involve learning how to assist customers with vehicle maintenance queries over the phone. Working alongside a team of Fleet Coordinators you will learn how to schedule, plan, monitor and pro-actively control all routine maintenance. The training will also cover managing and pro-actively controlling unscheduled maintenance, including roadside breakdowns and to ensure a high standard of customer service • Extracting data from a Excel spread sheet • Analysing the data • Transferring calls and information to the correct contact • Dealing with queries •...

Our public sector client based in the heart of Lincoln, has an exciting opportunity for an experienced Customer Service Associate to join their team as soon as possible! The role will be temporary for a 3 month period initially however; the post does have the potential to turn permanent, depending on performance. The hours of work will be full time, working 37 hours per week between the hours of 08:00 - 18:00 Monday to Friday. The pay rate for the role is £12.71 per hour. Working within the corporate hub, you will be the first point of contact for District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. You will be required to gather and process information efficiently and accurately. Data entry and daily administration tasks will also be required. To be a successful Customer Service Associate you will need to have a passion for delivering excellent customer service and should also have strong...

Customer Service Associate – Corporate Hub 📍 Lincoln (Office Based) 💰 PAYE: £12.71 per hour | Umbrella: £16.43 per hour 🕒 37 hours per week | Monday–Friday (08:00–18:00) 📅 Start: 18th May 2026 📆 Duration: 18 weeks 📌 Ref: OR99156 🌟 The Opportunity We are currently recruiting 3 Customer Service Associates to join a busy Corporate Hub environment. This is a fantastic opportunity to work at the heart of local government services, acting as the first point of contact for a wide range of essential services including: * Adult & Children’s Social Care * Council Housing & Repairs * Highways & Transport * Libraries & Heritage Services * Registration & Community Services This is a fast-paced, varied role where no two days are the same – ideal for someone who enjoys helping people and making a real difference in the community. 📋 Key Responsibilities * Handle inbound and outbound calls in a busy contact centre environment * Provide accurate...

Customer Service Administrator Location: Northwich Contract type: Temporary for up to 3 months Working schedule: Monday - Friday (Office based) Hours: 8am - 5pm Rate of pay: £13.50ph Adecco are recruiting for an experienced Customer Service Administrator to support our client based in Northwich on a temporary basis for up to 3 months. The successful candidate will support operations from order receipt through to installation and completion, liaising with customers, internal teams, and field engineers to ensure accurate documentation and smooth scheduling for seamless delivery and installation. Key responsibilities: Process customer orders accurately, ensuring all documentation and specifications are complete Raise works orders and job packs using internal systems (Sales Logic / Job Logic) Track orders through the manufacturing process and liaise with the factory on production timelines and material availability Plan, schedule, and coordinate field engineers' workloads and...

My Client is looking for Customer Service Advisor to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. As a Customer Service Advisor, you will be the first point of contact for customers. You’ll handle enquiries, track deliveries, and provide accurate product and service information while promoting the brand and identifying opportunities to upgrade or cross-sell. You’ll be expected to resolve queries quickly with a focus on first-time resolution, manage objections professionally, and maintain strong customer confidence throughout every interaction.   Hybrid working 1 week in the office, 1 week working from home - dates to be determined after Training is completed and Manager has signed off.   Interview Date - 17.04.26 Start Date - 05.05.26   Operational Hours - 09:00-19:15 (8hr Shift) - Monday to...

I currently have an excellent opportunity to join a well-established organisation that supports customers across a wide range of sectors. The team is dedicated to delivering high-quality products and services, and you'll play a key role in ensuring customers receive timely, accurate and professional support. If you enjoy problem-solving, working collaboratively and providing a great customer experience, this role offers a strong platform to grow and develop. About the Role As a Customer Service Coordinator, you'll be the first point of contact for customer enquiries, order processing and general service requests. You'll work closely with colleagues across Customer Experience, Sales, Operations and Technical teams to ensure every customer receives a smooth and efficient service. Key Responsibilities Deliver a high standard of customer service and contribute to a culture of service excellence Support customer service operations across sites and collaborate with internal teams...

Customer Service Brownhills £12.71 per hour Temporary to Permanent position Hours negotiable for the right person Customer Service My client who is based in Brownhills is looking for a customer service office to join the existing team. Duties of a customer services officer: Customer contact Answering calls Overseeing mailboxes Order processing Generate and confirm quotes Sales Work to targets

Customer Service Advisor Supporting Tax-Free Childcare (TFC) 📍 Location: West Strand Business Park, Preston, PR1 8UY 💷 Pay Rate: £12.71 per hour, increasing to £13.45 after 12 weeks ⏰ Hours: Monday - Friday, 8:00am - 6:00pm (37 hours per week) Make a real difference to families across the UK We're looking for enthusiastic, flexible and customer-focused individuals to join our busy call centre team as a Customer Service Advisor on the Tax-Free Childcare (TFC) campaign. Tax-Free Childcare is a Government scheme that supports working families with the cost of childcare. In this rewarding role, you'll be helping parents and carers navigate the scheme, answer questions and solve problems - genuinely making a positive impact on people's lives. What you'll be doing Delivering outstanding customer service over the phone Resolving customer queries efficiently and professionally Working collaboratively with colleagues to meet service targets Ensuring every customer interaction is a...

Customer Service Advisor 📍 Location: HU1 🕒 Hours: Monday to Friday, 8:30am - 5:00pm 💷 Pay Rate: £12.82 per hour We're currently looking for a confident and customer‑focused Customer Service Advisor to join our team at our HU1 location. This is a varied, fast‑paced role that combines customer success support with billing and accounts management. The position is broadly split 50/50 between customer support and billing responsibilities, offering variety and the opportunity to develop a wide skill set. 🔹 Customer Success (Pre & Post Installation) Supporting customers from sign-up through to installation Handling inbound enquiries via phone, email, and live chat Checking installation data with our network providers to check installations go ahead as planned Proactively contacting customers to guide them through their journey Resolving service queries, issues, and general account support Identifying opportunities to improve the customer experience Supporting retention and...

Customer Service Administrator - HU2 Hours: Monday to Friday, 8am-5pm Pay Rate: £13.59 per hour Type: ON-GOING Location: HU2 About the Role: We're looking for a Customer Service Administrator to join a busy team handling customer consumable orders. You'll communicate with both new and existing customers via phone and email, ensuring every enquiry is handled efficiently, accurately, and with a supportive approach. What You'll Be Doing: Responding to customer calls and emails regarding consumable orders Identifying the purpose of each contact and providing the best possible resolution Logging and documenting every interaction in the internal system Giving clear, precise information while maintaining an empathetic and professional manner Ensuring all work complies with regulatory requirements and Standard Operating Procedures (SOPs) Delivering an excellent customer experienceWhat We're Looking For: Confident communicator (phone & email) Strong attention to detail Ability...

Customer Service Representative - B2B Location: Brough Area, HU14 Hours: Monday to Friday, 8:30am - 17:00pm Pay: £13.08 per hour Contract: Temp to Perm Opportunity Adecco UK Ltd is proud to be recruiting on behalf of a leading national organisation for a Customer Service Representative to join their dynamic and fast-paced business-to-business (B2B) support team. This is an exciting opportunity for a proactive and detail-oriented individual to play a key role in delivering exceptional service to commercial clients across the UK. Key Responsibilities: Act as the first point of contact for B2B customers, handling enquiries with professionalism and efficiency via phone, email, and internal systems. Process customer orders accurately, ensuring all relevant purchase order numbers are captured and client spend limits are adhered to. Provide expert advice on product ranges, availability, and suitability, helping clients make informed purchasing decisions. Coordinate delivery...

Customer Service Administrator Wolverhampton (very easy access and close to the M54) Temporary for 3 months with potential of becoming permanent £14.80 - £15.35 per hour Monday - Thursday 8.00am-4.00pm, early finish on a Friday Our client based north of Wolverhampton are looking for an experienced customer service administrator to join their team on an ongoing temporary basis. As a key member of their team, you will be responsible for ensuring responsive, efficient, and accurate customer order management, from receipt to billing, while also maintaining essential customer data within their ERP system. Key Responsibilities * Ensure the accuracy and efficiency of customer orders in the ERP system. * Coordinate effectively with Sales & Marketing departments to ensure correct pricing and terms. * Provide support to Logistics in creating necessary documents for shipments. * Address and resolve customer inquiries, issues, returns, and complaints promptly. * Maintain...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Join Our Team as a Customer Service Representative! Location: Knowsley Salary: £12.71 - £12.82 per hour Hours: Full-time (9am-5:30pm) or Part-time (9am-2pm) Duration: 3 months Are you a people person with a passion for customer service? Do you thrive in a fast paced environment where your contributions truly matter? If so, we want you to be a part of our dynamic team as a Customer Service Representative! Key Duties and Responsibilities: In this role, you will play a vital part in supporting our sales process. Your key responsibilities will include: Tracking & Reporting: - Log all calls and customer interactions in our CRM system or Excel - Provide feedback on lead quality and customer responses - Meet or exceed daily/weekly call and conversion targets Collaboration: - Work closely with the Sales Teams to share generated leads - Communicate customer insights to enhance outreach strategies Order Processing Management: - Accurately input new orders into our ERP...

We are hiring for a Customer Service Representative!     Key responsibilities would include the following:  Handle customer queries via phone, email, and other communication channels in a professional and timely manner.   Make outbound customer calls to provide updates, resolve issues, and ensure satisfaction.  Monitor and achieve KPIs related to customer service performance.   Use internal systems including Sharp to manage customer information and service records.  Maintain and update spreadsheets and reports using Microsoft Excel with a high level of accuracy.  Communicate effectively with internal departments to resolve customer issues and improve service delivery.  Work independently with minimal supervision, demonstrating initiative and ownership of tasks.   You will need a keen eye for detail, as well as a problem-solving head to ensure all issues/queries are dealt with in a timely manner.  Previous customer service experience is preferred.   Full training is provided.  This...