816 customer service jobs found in Southampton

Customer Support Administrator Location: Poole, Dorset Hours: Monday – Friday (37 hours per week) Salary: £25,500 - £26,000 per annum Contract: 12 Month Fixed-Term-Contract The Opportunity Are you a customer service professional looking for a role with a meaningful purpose? We are recruiting for a Customer Support Administrator to join a prominent and highly respected national organisation. In this role, your work is vital to the organisation's success by providing exceptional service to a dedicated network of volunteers and community groups. You will be a primary point of contact, ensuring that those who give their time to support the cause have the resources and guidance they need to succeed. The Role As a Customer Support Administrator, you will provide a first-class service to key individuals and fundraising groups to secure support, nurture relationships, and increase levels of engagement. Your key responsibilities will include: * Relationship Management: Building...

Our client, a well-established and customer-focused organisation based in Farnham, is seeking a proactive and personable Customer Service Administrator to join their team on a temp-to-perm basis. This is an excellent opportunity for someone who thrives in a fast-paced environment and is looking to secure a long-term role, with an immediate start available. What’s on Offer? Job type: Temporary to Permanent Location: Farnham Pay rate: £12.21 per hour (temporary) Hours: Monday to Friday, 9:00am – 5:00pm Start date: Immediate Key Responsibilities: * Handling inbound customer enquiries via phone and email * Providing accurate information and resolving customer queries efficiently * Processing orders, updates, and customer requests on internal systems * Maintaining and updating customer records with a high level of accuracy * Liaising with internal departments to ensure smooth service delivery * Managing customer expectations and delivering a high standard of service *...

Temporary Customer Service Executive Location: Hook Pay Rate: £12.50-£12.71ph In this role you will be responsible for managing incoming customer enquiries with a strong focus on order retention, cancellation retention, and return retention. You will be guiding customers through their finance application, responding to all pre‑delivery enquiries and offering clear, reassuring information. Main Duties Answer customer messages and calls (text, email, phone) Help customers with their orders and fix problems quickly Guide customers through things like finance applications Answer questions before their vehicle is delivered Explain things clearly so customers feel confident and don’t get confused Be friendly and helpful so customers have a good experience Help with part-exchange questions (trading in old cars) Deal with finance questions or changes Check vehicle history and details Help sort out finance agreements if they need to be cancelled or changed Explain extra products/services...

Temporary Customer Service Advisor Location: Newbury Contract Type: Temporary, 3 months Hours: Monday to Friday, 8:30 AM - 4:30 PM Are you passionate about delivering outstanding customer service? Do you enjoy engaging with a diverse range of customers? If so, our client, a leader in the Manufacturing & Production sector, is looking for a dynamic and friendly Customer Service Advisor to join their team in Newbury. About the Role As a Temporary Customer Service Advisor, you will play a vital role in supporting customers throughout their aftersales journey. You will be the friendly and professional voice on the phone, helping to resolve enquiries, manage requests, and ensure a smooth and positive customer experience. This is an excellent opportunity for someone who thrives in a fast‑paced environment and enjoys working with customers. Key Responsibilities Handle inbound customer calls, providing clear, helpful, and professional support. Manage customer support tickets...

We are seeking dedicated and proactive temporary Customer Advisors to help create an efficient and effective, friendly and courteous day to day customer service/order processing department based in Guildford. Due to the location of this client, you must be able to drive and have use of a car. This role is temporary with a view to go permanent! Key responsibilities include: Accurately processing orders in the system Handling queries, enquiries and complaints Completing orders and processing in a timely manner Build relationships with customers over the phoneSkills: Excellent communication skills are required to interact with internal staff and service users Must be able to work off their own initiative as well as part of a team Computer Literate with a good working knowledge of Word and Excel Excellent telephone manner Excellent organisational skills with a good eye for detail Previous experience within a busy Customer service department or Administrative role Previous...

Customer Service Specialist A local authority is seeking a Customer Service Specialist to join a busy Customer Contact team, acting as the first point of contact for a range of services, with a focus on Council Tax enquiries. Key responsibilities Handling enquiries via phone, email, webchat and face-to-face Resolving queries at first point of contact where possible Accurately recording customer information on internal systems Escalating complex cases to relevant teams Supporting customers in sensitive or challenging situations Keeping up to date with services, policies and procedures Additional responsibilities Supporting colleagues with complex queries Contributing to service and process improvements Assisting with workload coordination and service delivery About you Experience in customer service or a contact centre environment Strong communication and problem-solving skills Comfortable handling high volumes and sensitive enquiries Good IT skills and attention to detail...

Customer Service & Sales Support Administrator Are you someone who enjoys being at the centre of operations – speaking with customers, keeping things organised & making sure everything run smoothly from enquiry through to delivery? We’re working with an established & respected business based near Gatwick, who are looking for a proactive Customer Service & Sales Support Administrator to join their friendly team. This is a varied role, offering full training & opportunities to develop within a growing, well-established business. The Role Handling customer enquiries via phone & email Processing orders & raising purchase orders on internal CRM Supporting the sales & project teams with day-to-day administration Liaising with suppliers to source & purchase materials for live projects Preparing & sending quotes to customers, following up to convert into orders Building rapport with clients & suppliers to ensure smooth delivery & increased...

Customer Service Advisor Location: Epsom (Hybrid working available after training) Pay Rate: £12.71 per hour Hours: 37.5 hours per week - shifts between 8:00am and 8:00pm Monday to Friday, with occasional Saturdays from 9:00am to 6:00pm Contract Length: 12 weeks with the possibility of a permanent position Start Date: ASAP We are currently recruiting Customer Service Advisors to support one of our clients based in central Epsom In this role, you will be the first point of contact for members of the public, handling inbound enquiries about their membership, updating personal details, and assisting with general queries. As part of your training, you will also learn how to manage enquiries through web chat, email, and social media, so strong written communication skills are essential. This position is 37.5 hours per week, working shifts between 8:00am and 8:00pm Monday to Friday, with occasional Saturdays from 9:00am to 6:00pm. Hybrid working will be available once the initial...

Talentmark are recruiting for a Customer Service Representative to join a global animal health company on a contract basis for 12 months Salary: Paying £12.97 per hour PAYE Customer Service Representative Role: Act as a key point of contact for customers, managing queries and maintaining strong relationships. Process and prioritise customer orders across multiple systems in line with SLAs. Perform accurate data entry and support maintenance of product and system codes. Coordinate with Planning, Production, and Warehouse teams to meet delivery timelines. Monitor stock availability and support order fulfilment processes. Log and support investigation of product and service complaints in line with quality standards. Ensure compliance with GDPR and internal quality procedures.Your Background: Previous experience within customer service, administration, planning, or supply chain environments. Confident communicator with the ability to manage internal and external stakeholders....

Customer Service Coordinator Opportunity – Oxford Opportunity: Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT, attention to details and administration skills? Looking for a new contract role? If yes then this is the role for you. My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible for delivering an outstanding level of customer services by assisting the teams in a variety of tasks including drugs order processing, reviewing and scheduling of drug orders, answering customer queries, and general office activities and invoicing. Duties and responsibilities include: * Processing customer drugs orders. * Inputting data and updating information with high attention to detail. *...

Customer Service Advisor £13.41 Monday to Friday 9am-5pm Office-based in Bradley Stoke (BS32) We are currently recruiting for a number of Customer Service Advisors to work for the RAC. RAC is the UK’s leading name in the motor breakdown industry and are currently looking to add a number of advisors to their team. With an iconic office perfectly located next to the motorway and with strong public transport links to the City Centre, this role is ideal for both private vehicle owners and public transport users. Role -Handling both inbound calls -Taking payments over the phone -Processing orders -Answering various questions and queries Requirements To be successful in this role, you will need to be an outgoing individual who has a passion for providing high levels of customer service and the ability to build rapport with new customers. You will have exceptional communication skills and an ability to retain product information provided through extensive training. -Exception...

Working as a Customer Service Assistant for an exciting startup company launching a new business to business (B2B) marketplace / supply chain technology platform to its industry and looking to scale up swiftly.  A fantastic opportunity to grow with the organisation! Available immediately, working Monday to Friday with no evenings / weekends needed. Possible opportunity to move to a permanent position if launch goes well and your performance is excellent. Hours & Shifts:  Monday to Friday 9am-5pm (35 hours per week) Pay Rate: £17.03 per hour As a Customer Services Assistant you will be working in their offices based near Imperial Wharf station (SW6 area).  You will be the first point of contact for buyers and suppliers, ensuring they receive timely, accurate, and helpful support. You will be assisting with day-to-day enquiries, troubleshooting issues, and guiding users through the platform to ensure a smooth and satisfying experience.  You will be responsible for:...

Customer Service Planner Based in Harrow Temp to perm £16.00per hour The Maintenance Planner will be responsible for maintenance planning, equipment maintenance, supervisory skills, maintenance management, and planning on a day-to-day basis. Qualifications Maintenance Planning and Planning skills Equipment Maintenance skills Supervisory Skills Maintenance Management skills Experience in maintenance planning and management Strong organisational and problem-solving skills Ability to work well in a team and independently Knowledge of building maintenance and safety regulationsSkills: Excellent organisational and time-management skills. Strong communication and interpersonal abilities. Proficiency in scheduling software Ability to work under pressure and manage multiple tasks simultaneously.Personal Attributes: Detail-oriented with a proactive approach to problem-solving. Customer-focused with a commitment to delivering high-quality service. Team player with the ability to work...

CUSTOMER SERVICE AGENT NEEDED! Our client are an exciting start-up - an industry disrupter! They offer market leading products and incredible customer experiences. This FULL TIME, potentially TEMP-TO-PERM role is for a Full-time Customer Service Assistant · Mon -Fri, 09:00-17:00, with ad hoc weekend shifts. As the business grows, working patterns and rota requirements may change, so a flexible approach is important. · Soho, Hybrid (3 days in office, 2 at home) · Salary: £14-16 per hour - Excellent benefits package including holiday pay, pension, discounted products, carbon offsetting, This critical role requires you to: · Manage the central customer platform (live chat, social, email and phone - around (Apply online only) interactions daily!) · Provide first-line support in the company tone of voice (product advice, shipping queries, issue resolution) · Edit customer orders and liaising with production and shipping teams · Manage and track refund requests · Support...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress....

Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth on a 6 month fixed term contract. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This could suit someone who has worked in retail and dealt with customer enquiries on the phone or someone looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role.  You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third...

Danish‑Speaking Travel Agent / Customer Service Agent- Hybrid - Canary Wharf, London Pay Rate : £14.24 per hour Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £500 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Location: Hybrid role - Head Office based in Canary Wharf, London Hours: Full‑time, 37.5 hours per week (flexible shifts including weekends) About the Role We are currently recruiting a Danish‑speaking Travel Agent to join our growing customer service and sales team. This is a hybrid role based out of our modern Canary Wharf head office, supporting European customers booking holidays both online and over the phone. This role is ideal for someone fluent in Danish and English, passionate about customer service, and confident in sales‑driven conversations. You'll be responsible for handling inbound calls, understanding customer needs, and...

About the Role We are looking for a dedicated and customer-focused Customer Service Advisor to join a busy and dynamic Customer Services team. Acting as the first point of contact, you will support residents across a wide range of services, delivering a professional and efficient experience through multiple communication channels. This is a varied role where no two days are the same. You’ll be handling enquiries across areas such as housing, waste and environment, school admissions, and registration services, ensuring each customer receives a prompt and effective resolution. Key Responsibilities * Manage incoming and outgoing customer contact via telephone, email, and digital platforms * Provide high-quality customer service, resolving enquiries at first point of contact where possible * Accurately record and maintain customer information in line with data protection requirements * Use CRM and other systems to log, track, and manage customer interactions * Support...

Customer Service & Sales Support Shift Times: Monday - Friday 9:00-17:30 Pay Rate: £12.71 per hour Location: Milton Keynes, MK10 9RG (Hybrid working) This is a temporary 6 month contract to cover maternity leave We are looking for a highly organised and customer-focused individual to join our team in a busy support role. This position is ideal for someone who enjoys speaking with customers, handling enquiries, and keeping processes running smoothly through strong administrative and Excel skills. Key Responsibilities Act as a first point of contact for customer enquiries via phone and email, providing a professional and helpful service at all times Support customers with order queries, updates, and general requests, ensuring a positive experience from start to finish Process customer orders accurately and efficiently, ensuring all details are correctly recorded in internal systems Maintain and update customer records, including account details, billing information, and...

Customer Service Advisor Ongoing Temporary contract Full time £14.12 per hour Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of £14.12. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing enquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner. Key Responsibilities: Handle a high volume of incoming customer calls and emails Provide accurate and timely information to customers regarding products and services Resolve customer complaints and concerns effectively, ensuring customer satisfaction Maintain accurate customer records and update relevant databases Escalate complex issues to the appropriate...