40 customer service retention specialist jobs found in Stockport

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Advisor - Retail Pay Rate: £12.60 per hour (weekly pay) Contract Length: 3 months Start Date: 12th January 2025 Location: Manchester City Centre (Office-Based) Background Checks: DBS and Basic Credit Check Required Join our client as a Customer Service Advisor and become an integral part of their dynamic team in central Manchester. In this role, you will provide invaluable customer support across their Membership & Ecommerce/Food departments. While comprehensive training will be provided, a solid understanding of IT systems and previous experience in a contact centre or customer-facing role are essential. The office is conveniently located just 2 minutes away from Victoria train and tram station and 3 minutes away from Shudehill bus station. We offer state-of-the-art facilities, including a fully equipped gym, coffeehouse, as well as a shop and post office. Working Hours: * 37.5 hours per week on a rotational basis. * First and second weeks: Monday -...

HGV Drivers Wanted – Warrington | Immediate Starts | New passes welcome *** XMAS BONUS PAID ON EVERY HOUR FROM NOVEMBER 23RD TO 20TH DECEMBER 23RD 2025 £2.00 FOR EVERY HOUR WORKED EARN AN EXTRA £110 PER WEEK EST***** Class 1 Until 22nd November: £15.00 – £19.95 Christmas Pay Rates (23rd November – 20th December): £17.00 – £22.18 Shunter Until 22nd November: £16.15 – £22.02 Christmas Pay Rates (23rd November – 20th December): £18.15 – £24.26 HG Recruitment is actively recruiting experienced and new qualified drivers for Class 1 and Shunter roles. Join our team and start earning top rates with a trusted national logistics partner. The role involves clean and straightforward trunking to distribution centres with minimal collections and no handball. Apply Now – Join our team and start earning top rates in Warrington. For more information you can contact our onsite team at (phone number removed) Shifts available: Class 1 - PM and nights (Thu-Mon, Mon-Fri) Shunters - 12 hour...

Drivers required: HGV Drivers Class 1  Location: Runcorn  Join our team and start earning top rates in RUNCORN, If you are a HGV DRIVER CLASS 1 - APPLY NOW - For more information, please contact our team on (phone number removed) or    RATES:   Days: from £16.68 up to £17.18 per hour (based on start time)     Afternoons: from £16.68 up to £17.89 per hour (based on start time)                     Nights: from £16.68 up to £18.08 per hour (based on start time)                                Saturdays: £18.04 per hour                                 Sundays: £20.07 per hour  Overtime: £20.80 per hour (after 10.5 hours daily)                                              ****Estimated gross weekly pay based on 55 hours £920****  ****Expected gross annual earnings £47,500******  JOB DESCRIPTION:   HG Recruitment are recruiting HGV DRIVER CLASS 1 in partnership with our WINCANTON client based in Runcorn.  Drivers are required to work Monday to Friday AM (between 02:00/05:00...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a French Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

About the Role Our Facilities Services team is essential to ensuring the smooth operation of our Leeds office. Working closely with the Facilities Manager and wider team, you’ll help maintain an efficient, well-organised and supportive office environment. This is a busy, hands-on role providing vital support to lawyers, support staff and operational functions across the office. Key Responsibilities: Post Room & Document Support Process all incoming and outgoing mail (internal and external). Handle post room requests from lawyers and support staff. Liaise with external postal and logistics providers. Print emails and large legal documents using specialist office equipment (training provided). Administrative Support Support fee-earners across multiple offices with tasks such as: Archiving Photocopying & scanning Bundle preparation & binding Submitting searches Post-completion tasks Facilities & Office Support Assist with stationery orders, stock checks and...

Lifting Equipment Workshop / Inspection Engineer – Tipton About the Role  Pertemps West Bromwich are recruiting on behalf of our valued client for a Workshop/Inspection Engineer to join their specialist lifting equipment team based in Tipton. This is a hands-on, technical role where you’ll be inspecting, maintaining and repairing a wide range of lifting gear - including hoists, chain blocks and bespoke lifting equipment used across multiple industries. You’ll be responsible for: Inspecting & testing lifting gear in line with LOLER regulations Identifying and recording equipment damage and completing service reports Working to high safety and housekeeping standards Supporting colleagues in the workshop and occasionally assisting with driving/deliveries Communicating clearly with your Line Manager and customers when needed Repairing, servicing and maintaining lifting equipment This role suits someone mechanically minded, ambitious and eager to develop within a highly...

As an experienced Programme/Project Manager (MUST have a background in specialist machinery or the automotive industry) You will play a pivotal role in successfully planning, executing, and closing medium to large-sized programmes. You will be responsible for leading project activities, ensuring deadlines are met, and facilitating effective communication among cross-functional teams. You will also have leadership responsibility and your organisational skills, abilities and attention to detail will be instrumental in delivering successful outcomes. Our client is a global company, and their products, including mobile elevating work platforms, telehandlers, utility vehicles and accessories, can be found all over the world. They seek a Senior Automotive Programme/Project Manager EMEAI New Product Development (NPD). This role is a long-term contract working outside or inside IR35. The client is looking for someone from the specialist vehicle or automotive market. Please only apply if...

Your new company You'll be joining Bristol City Council (BCC), the largest local authority in Europe, which is responsible for maintaining thousands of properties and ensuring tenants receive timely support. The Housing Repairs team plays a crucial role in managing emergency and non-emergency repair requests, coordinating with contractors, and assisting tenants with rental responsibilities and council tax queries. This service ensures that properties are maintained to a high standard while supporting tenants to meet their obligations. Your new role As a Housing Repairs Adviser, you will be the first point of contact for tenants reporting repairs or seeking advice about their housing responsibilities. You'll manage a variety of calls, from urgent repair requests to general queries, and provide accurate information to ensure repairs are logged and processed efficiently. You will also liaise with the Rents department to help tenants stay on top of payments and other...

SW-007-PlumbLeci-206 Plumber – Planned Maintenance (PPM) £200 - £215 per day Working for a Maintenance Contractor Based at one location near Leicester Long term temp role **This role will be working in a team of two inside a category C prison** **Please be aware that you will be required to undertake a security clearance check which will mean there is a lead time for you to start of around 4/5 weeks** Position good to knows We are working in partnership with a national maintenance contractor to recruit a skilled Plumber to deliver Planned Preventive Maintenance (PPM) within a secure facility near Leciester. This is a long-term contract opportunity based at a single site within a Category C Prison, where you’ll carry out plumbing maintenance across accommodation and service areas. You will be responsible for ensuring that plumbing systems remain safe, functional, and compliant through regular inspections and servicing. Important good to knows * Due to the nature...

Job Opportunity: Tenant Liaison Officer Location: Malton Start Date: ASAP Contract: Temporary Sector: Housing / Construction / Social Housing About the Role We are seeking a proactive and people-focused Tenant Liaison Officer (TLO) to support our upcoming project in Malton. In this role, you will be the key point of contact between residents, contractors, and project teams, ensuring clear communication, timely updates, and a positive experience throughout planned works. Key Responsibilities Act as the first point of contact for residents, addressing queries and concerns professionally. Provide regular updates regarding planned works, schedules, and access requirements. Arrange appointments, consultations, and property visits as needed. Support vulnerable residents and make appropriate referrals where required. Maintain accurate records of interactions, issues, and resolutions. Work closely with site managers, project teams, and local stakeholders to ensure smooth project...

4Recruitment Services are seeking  a Rough Sleeper Outreach Worker  to work for our client across the North Northamptonshire area. Main purpose of the role: Contribute to achieving the overarching aim of the Council’s Rough Sleeping Service to ensure rough sleeping in North Northamptonshire is rare, brief and non-recurring through the provision of timely, effective and multi-disciplinary interventions. Provide a responsive, robust, and adaptable street outreach service by conducting regular street outreach sessions to ensure all rough sleepers identified / reported are effectively supported as required. Engage, build trust and motivate rough sleepers requiring housing and related support, taking a creative, strengths-based, and person-centred approach to building and developing professional relationships. Help to identify the circumstances that lead to people rough sleeping in North Northamptonshire and work in partnership with a range of statutory and voluntary sector partners...

Change your job, change your workplace, change your future... At Ricoh, we’re driving innovation and empowering our customers through technology, services, and people. We’re now looking for an Order to Contract Specialist to join our Ricoh Business Services (RBS) team on a 6-month fixed-term contract in Northampton. You’ll play a vital role in ensuring that customer orders are processed accurately, efficiently, and on time. Working within the Order to Contract (OTC) team, you’ll handle the end-to-end order entry process in Oracle/Siebel, ensuring data accuracy, compliance, and excellent customer service to both internal and external stakeholders. What you will be doing * Enter customer orders into Oracle/Siebel based on information from the Sales team * Check and validate contract details — pricing, billing, assets, and approvals * Monitor order progress and ensure smooth delivery through to invoicing * Manage queries from Sales, PSC, and...

HGV Technician Whitehaven – Cumbria Days – 38 hour week - 8am - 4pm Ongoing Questech Automotive Recruitment are recruiting on behalf of a Council client for an experienced Vehicle Technician. This is a days role and can be PAYE, UMBRELLA OR LTD. If you are self employed and have your own LTD Company, or are looking for a temporary position then please get in touch. We are looking for Technicians/mechanics from a Commercial, HGV, PSV or LGV background. You will be an apprentice trained, fully qualified Technician that has experience working with a variety of LGV or HGV vehicles ROLE * Electrical, mechanical and hydraulic fault diagnosis, repair and installation * Setting and operating of machine tools and equipment * Department of Transport (MOT) testing duties (if approved tester) * Support workshops team members including Apprentice Technicians as required. * Accurately record time to complete jobs and associated details * Use of skills and performance...

Job Title: Project Control Officer - PCO Location: Cheltenham, 4-5 days a week on site required Salary: £330.00 - £470.00 depending on skill set Job type: 12 months - possibility for extension Start date: Asap Hours: 37.5 hours per week No travel to other sites is required for this role Candidates must have Enhanced DV clearance in place already. Role Overview The Project Control Officer will act as a key link between the Project Management, Commercial, Finance, and Contract teams-ensuring smooth coordination and consistent delivery. You'll support the full project lifecycle by maintaining governance, monitoring performance, and contributing to efficient project execution in line with strict deadlines. Key Responsibilities Support Project and Contract Managers in delivering project controls and reporting. Monitor project budgets, costs, and forecasts; assist with financial reporting and invoicing Maintain project databases, trackers, and documentation to ensure...

HGV Technician Carlisle Days – 38 - 45 hour week Ongoing Questech Automotive Recruitment are recruiting on behalf of a Council client for an experienced Vehicle Technician. This is a days role and can be PAYE, UMBRELLA OR LTD. Salary from £25ph for PAYE candidates and £33ph LTD If you are self employed and have your own LTD Company, or are looking for a temp to perm position then please get in touch. We are looking for Technicians/mechanics from a Commercial, HGV, PSV or LGV background. You will be an apprentice trained, fully qualified Technician that has experience working with a variety of LGV or HGV vehicles ROLE * Electrical, mechanical and hydraulic fault diagnosis, repair and installation * Setting and operating of machine tools and equipment * Department of Transport (MOT) testing duties (if approved tester) * Support workshops team members including Apprentice Technicians as required. * Accurately record time to complete jobs and associated...

JOB SUMMARY To correctly and accurately receive, locate, pick, and dispatch Customer Orders whilst maintaining the integrity of the Inventory control system. A Warehouse Operative may specialise in one particular function such as Receiving, Picking or ShippingKEY RESPONSIBILITIES Maintain a comprehensive filing system of all client Supplier/Delivery/Pick Notes ensuring that all records are easily accessible. In Line with the Business needs, flexibility maybe required on Working hours. Good housekeeping is essential and you will be required to keep the working areas of the business safe and clear of any item/object that hinders a safe working environment. To be continuously aware of company Health & Safety Policies, including environmental, and adhere to them at all times. Receive and un-load deliveries. Check consignment number on parcels against consignment number on courier paperwork to ensure accurate Proof of Delivery information. Check each delivery against the Supplier...