65 customer experience coordinator jobs found in Sunderland

Customer Experience Coordinator  Location: Sunderland  Contract Type: Freelance/Permanent Rate: Competitive day or hourly rate depending on experience We are looking for an organised, personable, and proactive Customer Experience Coordinator to support our growing team based in Sunderland. This is an ideal opportunity for someone who enjoys working with people, solving problems, and ensuring customers receive an excellent experience from first contact through to completion. We are particularly interested in candidates seeking freelance or contract-based work with flexibility. Key Responsibilities Act as the main point of contact for customer enquiries Coordinate appointments, updates, and ongoing communication Maintain accurate customer records and internal systems Liaise with internal departments to ensure smooth service delivery Resolve customer issues efficiently and professionally Monitor customer feedback and identify areas for improvement Support day-to-day...

Customer Experience Coordinator  Location: Sunderland  Contract Type: Freelance/Permanent Rate: Competitive day or hourly rate depending on experience We are looking for an organised, personable, and proactive Customer Experience Coordinator to support our growing team based in Sunderland. This is an ideal opportunity for someone who enjoys working with people, solving problems, and ensuring customers receive an excellent experience from first contact through to completion. We are particularly interested in candidates seeking freelance or contract-based work with flexibility. Key Responsibilities Act as the main point of contact for customer enquiries Coordinate appointments, updates, and ongoing communication Maintain accurate customer records and internal systems Liaise with internal departments to ensure smooth service delivery Resolve customer issues efficiently and professionally Monitor customer feedback and identify areas for improvement Support day-to-day...

Customer Experience Coordinator  Location: Sunderland  Contract Type: Freelance/Permanent Rate: Competitive day or hourly rate depending on experience We are looking for an organised, personable, and proactive Customer Experience Coordinator to support our growing team based in Sunderland. This is an ideal opportunity for someone who enjoys working with people, solving problems, and ensuring customers receive an excellent experience from first contact through to completion. We are particularly interested in candidates seeking freelance or contract-based work with flexibility. Key Responsibilities Act as the main point of contact for customer enquiries Coordinate appointments, updates, and ongoing communication Maintain accurate customer records and internal systems Liaise with internal departments to ensure smooth service delivery Resolve customer issues efficiently and professionally Monitor customer feedback and identify areas for improvement Support day-to-day...

Linear Recruitment is currently looking for a Customer Experience Coordinator (CEC). The successful candidate will play a key role in delivering outstanding service to both clients and tenants. About the Role As a CEC, you’ll be the central point of contact for customer queries, ensuring smooth day-to-day operations across our property portfolio. Using Buildium software, you’ll manage communications, track maintenance requests, and support efficient property administration. The position is a temporary role, and the duration is 4 to 5 months.  Key Responsibilities Respond promptly to tenant and client enquiries via phone and email Manage and update records using Buildium Coordinate maintenance requests and follow up with contractors Assist with rent tracking, lease updates, and documentation Ensure a high standard of customer service at all times Support the wider team with administrative tasks What We’re Looking For Experience in an office-based customer service or...

Despatch Coordinator / Supervisor required – Elland (HX5) Pay: £14.98 for first 12 weeks then £15.98 per hour from the 13th week. Hours of Work 48 hours per week Monday to Thursday 6:00pm – 6:00am Proman are working on behalf of our client to recruit a Despatch Co-ordinator / Supervisor for night shifts (6pm to 6am). Reporting to the Despatch Manager & Supervisor, the successful candidate will play a key role in ensuring the smooth and efficient coordination of all despatch activities, ensuring customer orders are processed accurately and delivered on time. Key Responsibilities Scanning completed pallets and preparing loads for customer dispatch Coordinating and prioritising orders from the outstanding orders list Monitoring despatch schedules to ensure operational efficiency Supporting the Despatch Manager and Supervisor with daily operational tasks Operating a Counterbalance Forklift Truck safely and efficiently Maintaining high standards of health & safety within...

Temporary Project Coordinator (Part‑Time) 🕙 Hours: 10:00am - 2:00pm, Monday to Friday (but this could be flexible) 📄 Contract: Ongoing assignment with potential to become permanent 🚀 Start: ASAP 💷 Pay rate: £14.00 - £14.40 per hour 📍 Location: S9, Sheffield - fully on site We are currently recruiting a Project Coordinator to support the day‑to‑day delivery of multiple projects and customer accounts. Working closely with the Project Manager, you will play a vital role in coordinating schedules, communication, reporting, and job completion- ensuring projects are delivered efficiently and to a high standard ✅ 🛠️ Key Responsibilities: 📋 Supporting the Project Manager with the daily coordination of projects and customer accounts 📞 Liaising with customers, technicians, and contractors to ensure clear communication, timely delivery, and high levels of satisfaction 📅 Scheduling jobs, managing dispatch, and monitoring progress through to completion and billing 📊 Producing daily,...

Temporary Customer Care Coordinator | Immediate Start | Warrington | £13.50ph Temporary contract till July 2026 We are currently recruiting for a Customer Care Coordinator to support a well-established and reputable homebuilder for a temporary assignment. This role will involve supporting the customer care team by ensuring homeowner queries and property issues are handled efficiently and professionally. Key Responsibilities: * Handling incoming calls from homeowners and responding to customer enquiries * Logging property defects and issues on the Clixifix system * Liaising with contractors and customers to schedule required repairs * Following up with customers to confirm works have been completed to a satisfactory standard * Responding to customer emails and maintaining clear communication throughout the process The successful candidate will have excellent communication skills, strong organisational ability, and previous customer service or administration...

Job title: Finance Co-ordinator (9 month FTC) Location: Glasgow City Centre Salary: Dependent on Experience About the Company Our client is an established international organisation managing a large portfolio of content and work with a wide range of global partners and clients. With a collaborative team and international reach, the organisation offers a fast-paced and varied working environment The Role We are looking for a Finance Coordinator to join a busy finance team on a fixed-term basis. This position is well suited to someone with experience in transactional finance who is comfortable working in a varied, high-volume environment. Reporting to the Finance Manager, you will support core finance operations including reconciliations, cash allocation, and credit control. The role will be office-based initially for training, with hybrid working available thereafter Key Responsibilities Processing high volumes of transactional data and raising associated invoices...

Site Supply & Planning Coordinator (Manufacturing - Chilled & Frozen FMCG) We are seeking a Site Supply & Planning Coordinator to support and strengthen the day to day operation of site planning across two manufacturing locations within a chilled and frozen FMCG environment. The role plays an active part in short term supply and production planning, coordinating materials availability, supporting transport and order management, and ensuring plans remain aligned with site capacity and space constraints. Working closely with the Planning Manager and wider operations teams, this role helps maintain accurate, achievable, and well coordinated plans, providing stability, visibility, and continuity to the planning process. It is a hands on role suited to someone who enjoys working close to operations, spotting issues early, and supporting effective execution in a fast moving food manufacturing environment. Location : Manufacturing (Multi site) Split between two sites in...

Hourly rate: £16.17 Location: Bewdley Museum DY12 2AE Working hours: 4 days per week with alternate weekends- 6.25h 9.45am- 4.30pm or 10am- 4.45pm Contract: 3 months with review for extension, starting as soon as possible Role overview: Opus People Solutions are recruiting on behalf of Wyre Forest District Council for a Museum Coordinator to manage the day-to-day operations of Bewdley Museum site, shop, tourist information and Jubilee Gardens. You will supervise and manage the Museum assistants, volunteers, casuals and apprentices to deliver best quality, performance and compliance in all aspects of Museum Services. Responsible for financial systems and purchasing for the shop and site. Marketing and managing Heritage weddings at the museum, liaising with customers, registrars, and ensuring the venue meets the legal requirements of the licence. Role Responsibilities: Key holder, responsible for setting alarms and deactivating Oversee evacuating the building in the event of...

Are you ready to take your career to the next level in the engineering industry? Our client is looking for a dedicated and enthusiastic Sales Administrator to join their dynamic team in Team Valley! 📌 Sales Administrator - Immediate Start 📍 Team Valley, Gateshead ⏰ Monday to Thursday: 8:30 AM - 5:00 PM - Friday: 8:30 AM - 4:00 PM with a 30-minute unpaid lunch break. 💰 £14.29ph paid weekly through OA 📅 ASAP Start | 🏢 Office-based (39 hours per week) 🖋️ Temporary with potential for permanent placement after 3-6 months. What You'll Do: As a Sales Administrator, your responsibilities will be diverse and engaging, including: Managing Incoming Enquiries: Handle emails and telephone calls from our valued commercial customers with professionalism and care. Job Logging and Creation: Use Simpro (similar systems to Job Logic or Big Concept) to log and create jobs. Experience with the named tools is a bonus, but not essential! Appointment Coordination: Schedule jobs and arrange...

Our Client is a global engineering consultancy specialising in utilities and facilities consultancy, design and support. Established over 25 years ago, the business has become the trusted partner to some of the world’s most recognised brands across the pharmaceutical, food and beverage, and FMCG sectors. The organisations multi-disciplinary expertise and flexible client-centric approach allows them to deliver intelligent, future-ready engineering solutions, supporting customers from initial concept through to implementation and ongoing optimisation. The company is currently extremely busy with specialist clean room facilities, laboratories and other controlled environments, often requiring technically complex solutions. With an busy and exciting order book involving schemes across the UK and overseas, the company is keen to add a talented Mechanical Building Services Design Engineer to the team on a rolling 6 month contract basis. The HVAC Design Engineer will be responsible for...

Programme Director UK (Remote) £700 to £800 a day (Outside IR35) 12 to 36 Months We are supporting one of the world's most complex enterprise security transformation programmes and are looking for an exceptional Programme Director to take ownership of a multi-million euro portfolio delivering large scale network and security modernisation across a major global customer. This is a high visibility leadership role operating at executive level, driving the delivery of complex security migration programmes across international enterprise environments with thousands of users, multiple workstreams, aggressive timelines, and senior stakeholder exposure across both business and technical functions. You'll be expected to operate as the senior delivery lead across the programme, managing governance, commercial oversight, executive reporting, customer engagement, delivery risk, technical alignment, and cross functional coordination at scale. What You'll Be Doing Leading enterprise...

Solar Sales Representative Remote Uncapped Commission + 5% Total Project Value + Full Technical Support + Renewable Energy An outstanding opportunity for a driven Solar Sales Representative who wants uncapped earning potential with industry leading commission structures. Perfect for a motivated sales professional who wants the freedom and earning potential of a commission only environment while being backed by an established and reputable renewable energy business. This is a purely sales focused role, all design work, technical surveys, DNO applications, quotations, installation coordination and operational delivery will be managed internally by the company, allowing you to focus purely on generating leads, winning business and maximising earnings. Our client has consistently grown year on year and developed a strong national reputation delivering Solar PV, BESS and EV charging solutions across domestic and commercial markets. With continued investment in smart energy...

Senior Technical Services Manager Salary: €75,000 per annum Location: Dublin (with remote support across UK & Ireland) Job Type: Full-time About the Role We are seeking an experienced and driven Senior Technical Services Manager to lead the delivery of Hard FM services across a multi-site portfolio. This is a senior leadership role responsible for ensuring safe, compliant and high-quality technical service delivery, while driving continuous improvement and developing a high-performing team. You will also provide specialist technical consultancy support to London and other UK sites and, where required, support the wider business. Your main responsibilities will include Leadership & Client Relationship Management Lead, manage, mentor and develop the Technical Team to drive performance and deliver excellent customer service. Manage client escalations, build strong stakeholder relationships and coordinate effectively with...

An opportunity inside IR 35 exists for a Digital Lead on an iconic infrastructure project. Your expertise in the Identification, configuration, deployment, training and embedding of digital systems on large construction projects coupled with project management experience is sought. Responsibilities will include – Capture of customer requirements from a systems, data and integration perspective Lead digital implementation of products and processes on the project Accountable for effective resourcing, management, reporting and coordination of initiatives Planning in relation to roll out of digital tools onto schemes Manage the leaning of processes to ensure that they can be digitized Adhering to corporate IT standards and Information security requirements Ensure best practices and processes are followed with regards to Digital Establish structure and plan to achieve digital minimum expectations Identify gaps in the current solution landscape to meet contractual...

Primary Role Provide onsite support to the Datacentres in Dublin on a call out rota covering 24/7 Monitor and Respond to ALL trouble tickets and work orders generated by the Ticket System within specified SLA times. P0 - 10 hours, P1 - 44 hours, P2 - 96 hours. * * For P1 and P2 ticket priority, Time to Work Completion is measured using * (1) Calendar Days if the ticket type is Repair, * (2) Business Days if the ticket type is Maintenance. Respond to call out within 15 mins of initial call and arrive on site within time agreed. Carry out 1st line maintenance of network elements as required / instructed. Assist with network integration and configuration activities as required. Carry out and / or assist with all installations of network equipment as necessary. Liaise with 3rd party vendors / operators. Ensure relevant issues are communicated to the point of contact as necessary. Follow Site Access and/or Permit to Work requests according to...

Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This a 6 Months Contract Role. You'll join Saab UK's Public Safety Solutions business unit where we develop and deploy Command, Control, and Communication (C3) and a team dedicated to developing mission-critical software solutions that help police, fire and rescue services, ambulance dispatchers, airports, and public transport agencies coordinate and respond to incidents that matter. As a Software...

An exciting opportunity has arisen for a Payroll Manager within a busy Payroll Operational team for a leading aerospace client based in Preston. The main objective of this role is to lead, motivate and inspire a team of Payroll Professionals who manage a number of high volume and high value monthly Payrolls across the business. This role requires a customer focused approach to service delivery and also encompasses performance improvement, process improvement and involvement in the delivery of Payroll related business projects. Support the drive for standardisation across the company by working with change/project teams providing knowledge & experience into Statutory & Technical updates, Business Change requirements, – including the specification & design, ensuring changes to the operation and system are seamlessly embedded. Duties will involve; - Managing the team SLA’s and KPI’s to ensure that all Payrolls are delivered accurately and on time. - Maintaining...

Assistant Site Manager Location: Preston Type: Freelance Day Rate: Competitive day/hourly rates We are currently seeking an experienced Assistant Site Manager to join our freelance residential housing team in Preston on a long term role with an immediate start.This is a great opportunity to work with an established team on new build housing project this role requires a minimum of 2 years experience within residential new builds. Key Responsibilities Support day-to-day site operations alongside the Site Manager Coordinate finishing trades across multiple plots Manage snagging lists and ensure defects are closed out efficiently Carry out quality inspections at key stages of build Support customer care processes, including plot handovers and demonstrations Liaise with subcontractors to maintain programme and quality standards Assist with health & safety compliance on site Ensure all homes meet company and NHBC (or equivalent) standards Maintain clear communication with site...