144 customer service jobs found in Swindon

Customer Service Advisor Monday to Friday, 9am-17.30pm Swindon Our client is currently recruiting for a temporary candidate to join their team, this will turn in to a permanent role for the right candidate. Activities of the Role: * Offering advice and guidance to customers * Managing customer enquiries over a broad range of services, including responsibility for ensuring that further actions are taken or requested as appropriate * Liaising with manager, qualified team members, internal and external colleagues to gather information and resolve issues * To maintain effective means of communication at all times * To ensure that customers receive an excellent level of customer service * To develop and maintain a broad knowledge of service areas to ensure customers receive accurate information and a 'one stop' service for query resolution * To ensure a 'seamless' service provided across service areas through effective teamwork, attention to detail and work...

Recruiting now for a Part Time Customer Service Advisor to join a friendly team. About the Customer Service Advisor role: * Monday to Friday - No weekends! * Part time - 20 hours per week * 4 hours per day working between 9am - 5pm i.e. 9am-1pm or 10am-2pm etc * £12.71ph * Temp to permanent role * Office based role in Stratton area (on main bus route) Duties for the Customer Service Advisor role: * Ensure all calls and emails are responded to in a professional and timely manner, escalating to Team Leader where required * Liaise with various parties including transport providers * Liaise with other internal team members * Entering information on two different customer record systems * Dealing with transport and customer queries * Entering information into reporting spreadsheets * Build and maintain relationships with key customers * Ensure procedures are adhered to in line with company policy and best practice Experience / Skills required...

Customer Service Coordinator £27,168 per annum (depending on experience) + benefits Calne, Wiltshire 9 months maternity contract We are working with a well-established and growing organisation within the manufacturing and distribution sector, who are looking to recruit a proactive and customer-focused Customer Service & Sales Coordinator to join their busy team. This is a fantastic opportunity for someone who enjoys building strong client relationships, supporting sales growth, and delivering a high standard of service within a fast-paced environment. Key Responsibilities: Managing day-to-day relationships with key customer accounts Processing customer orders accurately and efficiently Responding to enquiries via phone and email Supporting sales activity by identifying opportunities to upsell and grow existing accounts Preparing and managing quotations Liaising with internal departments, including logistics and sales, to ensure timely delivery Maintaining accurate...

Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: £13.50 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle proof of delivery and...

Immediate start! We are looking for a highly organised and proactive Customer Service/Transport Administrator to join our client's busy team. This role is offered on a temporary basis. Staffline is recruiting a Customer Service/Transport Administrator in Yate, Bristol. The rate of pay is £13.40 per hour. This is a full-time role working fixed shifts and the hours of work are: - 8:30am to 5:30pm Your Time at Work As a Customer Service/Transport Administrator, you will play a key role in all things Customer Service! Ensuring deliveries, collections and driver activities are planned, recorded and completed efficiently. Our Perfect Worker Our perfect person will have the following: - Strong organisational, IT and communication skills - High accuracy and attention to detail - Have the ability to work in a fast-paced environment - Experience in a similar role Key Information and Benefits - Earn £13.40 per hour - Full-time - Free car parking on site -...

Customer Service Advisor Location: Yate Pay Rate: £12.71 per hour Hours: Monday – Friday, 08:30 – 17:30 Duration: Ongoing We are currently recruiting for a Customer Service Advisor to join a friendly and supportive team based in Yate. This is a great opportunity for someone with strong communication skills who enjoys delivering excellent customer service in a fast-paced environment. Key Responsibilities: Handle incoming customer enquiries via phone, email, and online channels Provide accurate information and resolve customer queries in a timely manner Process customer orders, requests, and system updates Maintain high levels of customer satisfaction and service standards Escalate complex issues to the appropriate department when required Keep accurate and up-to-date records of customer interactions Requirements: Previous experience in a customer service role is desirable, but not essential Excellent communication and interpersonal skills Strong organisational skills with good...

Customer Service Coordinator Opportunity – Oxford Opportunity: Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT, attention to details and administration skills? Looking for a new contract role? If yes then this is the role for you. My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible for delivering an outstanding level of customer services by assisting the teams in a variety of tasks including drugs order processing, reviewing and scheduling of drug orders, answering customer queries, and general office activities and invoicing. Duties and responsibilities include: * Processing customer drugs orders. * Inputting data and updating information with high attention to detail. *...

Customer Service Advisor £15.28 per hour Monday to Friday 8am-7pm, Saturday 9am-5pm - No Sundays (you will only work 5 shifts per week, 8 hours per shift and rotas will be provided 6 weeks in advance. You will work every other Saturday as part of a rota) Office-based in Bradley Stoke (BS32) We are currently recruiting for a number of Customer Service Advisors to work for the RAC. RAC is the UK’s leading name in the motor breakdown industry and are currently looking to add a number of advisors to their team. With an iconic office perfectly located next to the motorway and with strong public transport links to the City Centre, this role is ideal for both private vehicle owners and public transport users. Role This role involves speaking to both new and existing RAC members regarding their current policies and helping them to either sign up for the first time, or to renew their current policies. Through excellent customer service, you will provide a comprehensive overview of RAC...

£16.62 per hour Temporary - 3 months initially - with permanent opportunities after this period Central Bristol - fully office based, no option to work from home 37 per week - Monday - Friday 9-5 Are you passionate about working in an environment where you feel like you are making a difference? Do you thrive in a fast-paced and challenging roles? We have an exciting opportunity working for a local authority as a Customer Service Advisor. Tate are working with a local authority in their search for Customer Service Advisors on a full-time basis. As a Customer Service Advisor, you would be based at their Citizen Service Point, a busy area, where people across Bristol come who are in crisis and require urgent support, which can be related to homelessness, abuse, benefits etc. This is an extremely busy and high-pressured service, where you would be on your feet for the majority of the day. Main responsibilities include: Providing face-to-face support around 3-10 customers per...

Pertemps are currently recruiting for a Part Time Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position. This position is working Friday, Saturday, Sunday, Monday, 2.30pm – 9pm Responsibilities as a Customer Service Administrator: Answering telephone calls and emails Logging queries on the companies CRM system Dealing with any live issues and investigating discrepancies Completing KPI trackers and performance reports Collate information and update business system Chase internal teams to find query resolutions Building and maintaining solid relationships with depots and customers Requirements for this position: Previous experience in a customer facing role Confident speaking over the phone Analytical working approach Experience and knowledge of Microsoft packages The Role: £12.71 per hour  Working 4 days per week, Friday to Monday 2.30pm – 9pm Temp to permanent position If you...

This Temporary Customer Service role in Southampton offers an exciting opportunity to support a busy yet friendly service line. The role involves assisting customers with their queries and ensuring smooth communication and service delivery. Client Details The employer is a well-established organisation, they are committed to delivering high-quality products and services while maintaining a professional and efficient working environment. Description Respond to customer enquiries via phone, email, and other communication channels in a timely manner. Provide accurate information about products and services to customers. Maintain and update customer records in the company database. Coordinate with internal departments to resolve customer issues efficiently. Process customer orders and ensure timely delivery. Handle complaints professionally and escalate when necessary. Support the team with administrative tasks as required. Ensure compliance with company policies and service...

JOB DESCRIPTION Customer Service: Product Specialist (German or French Speaking) We're looking for new Product Specialists with a track record of delivering high-quality Customer Service, ideally online via a digital ticketing system, and comfortable in a fast-paced environment. Currently we have roles available for bilingual English/French and English/German speakers at a fluent level. The Role We're looking for a new Product Specialist with a track record of delivering high-quality Customer Service, ideally online via a digital ticketing system, and comfortable in a fast-paced environment. This is an opportunity to develop an in-depth knowledge of our roof tent and accessory range to help resolve enquiries for both potential and existing customers. We interact with our customers across a range of channels, including Phone, WhatsApp, Facebook Messenger, Instagram DM's, Email and SMS). Key Responsibilities ⏹ Reply to customer enquiries through a range of channels via the...

Job title: Customer Service Coordinator Location: Farnborough/Slough (please note, the office is currently based in Farnborough but will be moving to Slough later in the year) Office working: 2-3 days per week Contract length: 6 months Are you a highly organised and customer-focused individual looking to make an impact in a dynamic service environment? Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are seeking a dedicated Customer Service Support Operator to help deliver exceptional customer support to our client’s service account base. This vital role is focused on the coordination and administration of service operations, ensuring the highest level of customer satisfaction. As a key member of the Customer Service Support team, you will handle a variety of daily operational tasks, including call handling, fault dispatching and managing customer enquiries. Some of the duties will include but are not limited to: * Coordinate and process service...

Outbound Customer Services Advisor Swindon Initially temporary with permanent potential Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Salary is dependent on experience We are currently recruiting for an Outbound Customer Services Advisor to join our client based in Swindon. Principle Accountabilities Outbound Sales: * Engage with new leads to initiate conversations * Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. * Identify customer needs and propose suitable solutions. * Consistently achieve and exceed assigned targets and KPIs. * Maintain accurate and detailed records of calls and sales activities in the CRM system. * Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: * Handle incoming calls from customers with a proactive approach to understanding their requirements. * Resolve customer concerns promptly and...

Date posted: 10 April 2026 Job Description: French Speaking Customer Service/Product Specialist Please note this job role does involve occasional weekend and evening working! About the Role We are looking for a Customer Service/Product Specialist with a strong background in delivering top-tier customer support, ideally through a digital ticketing system. If you thrive in a fast-paced environment and enjoy helping customers, this could be the perfect opportunity for you. In this role, you'll develop in-depth knowledge of our outdoor product range, assisting both potential and existing customers. Our customer interactions take place across multiple channels, including Phone, WhatsApp, Facebook Messenger, Instagram DMs, Email, and SMS. Key Responsibilities ✔ Respond to customer inquiries via the Gorgias ticketing system across various communication channels ✔ Provide high-quality, efficient, and accurate resolutions to customer queries ✔ Follow established processes for...

TRAK Employment Solutions Limited are looking for multiple people to work for our client within the Hospitality sector for home match days. Reports to: Hospitality Manager / Events Manager Contract Type: Part-time / Matchday & Events Basis Key Responsibilities: We are looking for enthusiastic and reliable individuals to join our Hospitality Team. As part of the matchday and events staff, you’ll play a key role in delivering a first-class experience to guests, sponsors, and VIPs within our hospitality suites. This is a fast-paced, customer-focused role that’s perfect for those who enjoy working as part of a team in a lively sports and entertainment environment. Requirements: * Previous experience in hospitality, catering, or customer service (preferred but not essential). * Friendly, outgoing personality with a strong focus on customer care. * Ability to work as part of a team and under pressure in a busy environment. * Smart, professional appearance in line...

Class 2 Driver- Swindon We are currently recruiting on behalf of our valued client for reliable and professional Class 2 (Category C) Drivers based in Swindon. This is a fantastic opportunity for drivers who enjoy early starts and Ad Hoc or consistent work with a reputable operation. The Role: Class 2 driving duties 05:30 AM starts Delivering goods safely and efficiently Ensuring all paperwork is completed accurately Providing excellent customer service at delivery points Requirements: Valid Class 2 (Category C) licence CPC qualification and Digital Tachograph card Good knowledge of driving regulations and road safety Reliable, punctual, and professional attitude Minimum 2 years driving experience What’s on Offer: £16.00 per hour Regular early morning starts Ongoing work with potential for long-term opportunities Support from a dedicated recruitment team If you are a motivated Class 2 driver looking for your next opportunity, we want to hear from you. Apply today or contact...

Logistics Account Manager Temporary to Permanent Salary negotiable dependent on experience Outskirts of Swindon We are currently recruiting for our client who are a logistics company based on the outskirts of Swindon. Responsibilities and Tasks: * Day to day responsibility for the management of individual accounts within operational aspects. * Ensure that KPIs are up to date and can be provided monthly to both the relevant customer, and management within the business.. * Ensure the day to day SLAs of outbound/inbound sectors are monitored and escalated when not going to be met. * Monitoring order volumes/flows and receipts daily of their accounts, escalating where required to help various teams plan resources for warehouse needs. * Keeping close relations with their CRM and the relevant TL within the warehouse. * Correctly invoice for all aspects (apart from hourly charges) of work conducted across accounts on a weekly/monthly basis. * Invoice relevant customers in a...

Join Our Team as a Temporary SRM Network & Maintenance Administrator! Location: Trowbridge, 3 days in office or a fully remote position Hours: Monday to Friday, 08:30 - 17:00 Duration: 9 weeks (Temporary) Rate: £12.71 per hour Are you ready to make an impact in a vibrant, fast-paced environment? Our client is on the lookout for a Temporary SRM Network & Maintenance Administrator to join their dynamic team! This short-term assignment is perfect for someone who can jump right in and support a bustling administrative function. Key Responsibilities: Data Management: Accurately process and maintain up-to-date records Inbox Mastery: Manage and prioritise a high-volume inbox efficiently Customer Service Excellence: Deliver proactive and professional service to internal and external customers Network Support: Liaise with the garage network, providing essential support Timely Solutions: Handle queries efficiently and within agreed timelinesWhat We're Looking For: IT Skills:...

Brockworth Mon – Fri 9am – 5pm £13.57 per hour Full Time - 4 - 6 Month FTC – 37.5 HOURS What’s in it for you? * Opportunity to join a professional and supportive Client Services team * Immediate start within a full time temporary role * Varied administrative position with customer interaction * Gain experience within a structured and busy office environment Must have’s * Previous administrative experience within a busy office environment * Excellent telephone manner and confident communication skills * Strong written communication skills * Good working knowledge of Microsoft Office including Word and Excel * Proven organisational skills with the ability to prioritise workload * Flexible approach with a positive team focused attitude So, what will you be doing? * Supporting the team with daily administration and call handling * Delivering a high standard of customer service * Ensuring financial transactions are accurate and following up...