172 customer service jobs found in Tamworth

Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary £12.71ph Are you a customer service superstar ready to make a difference? We're excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that's all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week- Rotating 3-week shift pattern:- 08:00 - 16:00- 09:00 - 17:0010:00 - 18:00Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required.Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and replacement appointments. Delivering excellent customer service and providing...

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. THESE ROLES WILL BE REMOTE ONCE TRAINED You will be working part time hours (22.5 hours per week): * Saturday, Sunday, and Monday – 8am - 4pm OR * Saturday and Sunday 2pm - 10pm and Monday 12pm - 8pm THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. POTENTIAL TO EXTEND. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. Hourly rate for the...

£12.71 per hour plus uncapped bonus 35 Hours per week Monday to Friday 10am-6pm Temporary position for 8 weeks Office based – At our iconic Bescot Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation end-to-end, from the first call through to resolution •Keeping members...

Your new company We are looking for enthusiastic and customer-focused Customer Service Advisors to join our Housing Repairs and Tenancy Services team.In this role, you will be the first point of contact for residents calling about a wide range of housing-related issues. These enquiries can range from routine repairs, such as broken windows and faulty doors, to emergency situations including burst radiators, serious leaks, fire hazards, and other urgent health and safety concerns. Your new role You will be responsible for gathering accurate information, assessing the nature and urgency of each enquiry, and ensuring residents receive the support they need. This may involve resolving issues directly, arranging repairs, or liaising with specialist housing teams and contractors to ensure problems are addressed quickly and effectively. Answer incoming calls relating to housing repairs and tenancy enquiries.Accurately record details of reported issues and assess repair priorities....

Customer Service Coordinator Loughborough Temporary (Potential to go permanent) £27,000 - £29,000 DOE We are currently seeking a motivated and dynamic individual to join our client's team as a Customer Service Coordinator on a temporary basis with the potential to go permanent. This is to play a vital role in ensuring customer satisfaction by handling order, processing order details, and providing proactive support to the team. Description of the role: Processing orders accurately and efficiently, ensuring timely delivery. Managing customer accounts and building strong relationships. Utilising geographic knowledge to coordinate efficient load planning. Ad hoc administrative tasks to support the wider team.About you: Previous experience in customer service. Strong communication and interpersonal skills, with a customer-focused approach. Ability to work autonomously and take initiative to solve problems. A proactive attitude with a willingness to go the extra mile to exceed...

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 02.07.26 Start Date - 13.07.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday  Location : - East Midlands Airport Pay Rate : - £15.34 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the...

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 21.05.26 Start Date - 08.06.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday  Location : - East Midlands Airport Pay Rate : - £14.73 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

I am recruiting for a Customer Service Coordinator to join a business on a temporary 4 month basis. You will work within internal sales and the commercial team to further develop the profitable sales of Gradient solutions and products to defined customer trade sectors. KEY ACCOUNTABILITIES WITHIN THE ROLE- · Main point of contact for incoming Customer emails & requests - acting as a filter for customers’ requests around pricing, service & complaints where appropriate, with support from the management teams · To provide customer quotations including the preparation of quotes for bespoke products with support from the commercial team as required · Timely processing of PODs and invoice requests. · Continuous improvement of Gradient sales processes and procedures · Consistent working approach in line within company values · Assist with the initial enquiry of projects and booking in projects using MS Teams and the CRM system. Previous customer service skills and...

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description Due to continued growth and new customer contracts, our Desborough site are now recruiting for a Customer Service Administrator to join their friendly team on a 9-12 month fixed term basis. Salary: £26,500- £28,500 per annum, depending on experience.  Working hours: Monday-Friday, starting between 8am and 10am, finishing between 4pm and 6pm. As a Customer Service Administrator, it is your responsibility to support the day to day administration of the Customer Services operation. You will offer outstanding contract support and customer service in a fast-paced friendly environment and provide a...

Customer Co-ordinator Stoke Health and Safety background Your new company You will be working for a well-established organisation based in Stoke-on-Trent, supporting a busy and fast-paced operational team. This organisation delivers essential services to a wide customer base and prides itself on providing a responsive, high-quality customer experience. You will join a collaborative and supportive environment where teamwork and customer focus are key. Your new role As a Temporary Customer Services Co-ordinator, you will play a critical role in delivering a professional and efficient customer service function, with a particular focus on property-related enquiries and coordination.Key responsibilities will include: Acting as the first point of contact for customer enquiries, managing both inbound and outbound communications Coordinating repairs and maintenance requests, ensuring jobs are logged, prioritised and completed within agreed timescales Scheduling operatives and...

Customer Service Advisor Temporary Contract- 12 weeks with option to extend Location: Tamworth- B77 Hours: Full time- Monday- Friday -over a 3-week shift patten - 8am - 4pm, 9am - 5pm and 10am - 6pm This position is not flexible and will be working from the office permanently. Salary: £12.71 hourly rate Start Date: Monday 6th July Checks: DBS, RTW and reference checks to be completed About the Role We're looking for enthusiastic and customer-focused individuals to join our busy call centre team. As a Call Centre Advisor, you'll be the first point of contact for our customers, handling inbound calls, resolving queries, and providing excellent service with every interaction. Key Responsibilities of the Customer Service Advisor To deliver excellent Customer Service To manually input accurate data on an Electronic Job Card System Answering customer calls in a professional and friendly manner Resolving queries efficiently and accurately Providing product/service...

About the role Title – Retail security officer Pay Rate – £13.58 Location – Tamworth Shift Timings – Full time, 40 hours per week and must be able to work weekends You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike. What will you get in return? Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer. Company-funded SIA License renewal. Cycle to work scheme. Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest. Salary finance loans and monthly advances. Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more. Save as you earn. Life cover. Private medical cover. Childcare vouchers. Private pensions. Fantastic...

HGV Class 2 Drivers wanted! * Monday to Friday * START TIMES BETWEEN 6AM TO 8AM * 10 TO 12 HOUR SHIFTS * ASAP START DATES As a HGV Class 2 Driver you will be responsible for ensuring that deliveries are made in a timely and efficient manner whilst maintaining a good customer service attitude and approach. You will adhere to departure times and abide by all traffic and tacho legislation. All work is palletised so very little handball will be involved. You may need to operate a pump truck.on occasion The successful candidate will have a good understanding of multi-drop deliveries and a good knowledge of the surrounding geographical area. In addition, there must be a good understanding of health and safety, attention to detail and the ability to work and communicate as part of a team. FOR MORE INFORMATION PLEASE APPLY BELOW

Job description NIGHT SHIFTS – 22:00 – 06:00 Sunday to Thursday  Fixed   We are looking for determined and accomplished individuals to join our teams on-site in Lichfield for Wincanton, on behalf of our customer Screwfix, working in a busy Warehouse environment, LLOP picking and dispatching and also working with MHE. You'll deliver KPI's both productively and accurately to ensure we deliver a seamless journey for our customer whilst maintaining a high level of Health & Safety within the Warehouse Operation. Benefits: Free on-site Parking Subsidised Canteen on-site Onsite Gym About you: Any experience within a warehouse setting is advantageous but NOT essential Working independently and as part of a team to achieve KPI’s and targets effectively To understand the importance of delivering excellent customer service Worked in a fast-paced environment where a high-volume workload must be achieved Can show initiative and provide solutions to their team to work more...

Earn £200 per day as a Floor Layer working on long-term planned works projects with consistent workloads and straightforward installs. With vinyl flooring work only and no additional trades required, this is an excellent opportunity for experienced operatives looking for ongoing contract work. You'll be joining a well-established contractor delivering planned maintenance projects across domestic properties. The work is organised, consistent, and focused solely on flooring installations, allowing you to maximise your earnings and work efficiently. I’d love to hear from anyone who has worked as a Floor Layer, Vinyl Floor Layer, Flooring Installer, or Domestic Flooring Operative. As a Floor Layer, you will be: Installing vinyl flooring within domestic properties Completing planned works installations to a high standard Preparing floor surfaces before installation Working independently across scheduled appointments Maintaining excellent workmanship and customer service...

First Line Support Agent Location: Birmingham - B37 7YQ (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-19:00, 37.5 hours per week Pay: £12.71 per hour, rising to £13.45 after 12 weeks Clearance: BPSS & SC required Our client, a reputable organisation, is hiring for driven and enthusiastic First Line Support Agents to join their Service Desk team on exciting Atos campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service while supporting end-user IT needs. What you'll be doing: * Handling a high volume of calls from end users, providing clear and professional support * Assessing issues to identify problems and determine the best course of action (troubleshooting or escalation to 2nd Line Support) * Providing advice and guidance, including when issues fall outside of IT support scope * Creating and managing support tickets to record resolutions and required...

HGV Class 2 Drivers wanted! * Monday to Friday * 7AM STARTS * 10 HOUR SHIFTS ON AVERAGE * ASAP START DATES * 1 YEAR ON LICENCE NO MORE THAN 6 POINTS As a HGV Class 2 Driver you will be responsible for ensuring that deliveries are made in a timely and efficient manner whilst maintaining a good customer service attitude and approach. You will adhere to departure times and abide by all traffic and tacho legislation. All work is palletised so very little handball will be involved. You may need to operate a pump truck.on occasion The successful candidate will have a good understanding of multi-drop deliveries and a good knowledge of the surrounding geographical area. In addition, there must be a good understanding of health and safety, attention to detail and the ability to work and communicate as part of a team. FOR MORE INFORMATION PLEASE APPLY BELOW

Join our growing team at Anglian Home Improvements, a leading provider of high-quality installation services for windows, doors, conservatories, and roof trims. We pride ourselves on delivering exceptional craftsmanship and excellent customer service. We are looking for skilled installers to help us continue our tradition of excellence. The Role Due to continued growth and demand, we are seeking experienced self-employed Window & Door Installers to join our hardworking team. In this role, you will be responsible for the precise installation of our fantastic products in and around the local area. You will work closely with clients to ensure that all installations meet our high standards of quality and safety. Key Responsibilities Install and fit windows & doors with precision and care. Install and secure products using the appropriate tools and techniques. Accurately measure and cut materials for optimal fitting. Complete interior and exterior finishing work, including...

Van Driver (Category B) Location: Burton-upon-Trent (Branston area, DE14 3PD) Employment Type: Ongoing Contract (Working via JT Recruit) We are currently recruiting for reliable, professional Van Drivers (Category B) to join our client's fast-paced distribution team based at their state-of-the-art site in Branston, Burton-upon-Trent. Our client is a world-class leader in the manufacturing and distribution of premium industrial trade products and climbing equipment. This is a brilliant opportunity to work out of a clean, modern facility with an organized transport office, excellent on-site facilities, and a modern, well-maintained fleet of commercial delivery vans. Immediate starts are available for drivers looking for steady weekday shifts or premium weekend work. Pay Rates * Monday to Friday (Days, 06:00 – 18:00): £13.50 per hour * Monday to Friday (Nights, 18:00 – 06:00): £15.50 per hour * Saturday (Flat Rate): £16.50 per hour * Sunday...