586 customer service jobs found in Tamworth

Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary £12.71ph Are you a customer service superstar ready to make a difference? We're excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that's all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week- Rotating 3-week shift pattern:- 08:00 - 16:00- 09:00 - 17:0010:00 - 18:00Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required.Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and replacement appointments. Delivering excellent customer service and providing...

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. THESE ROLES WILL BE REMOTE ONCE TRAINED You will be working part time hours (22.5 hours per week): * Saturday, Sunday, and Monday – 8am - 4pm OR * Saturday and Sunday 2pm - 10pm and Monday 12pm - 8pm THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. POTENTIAL TO EXTEND. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. Hourly rate for the...

£12.71 per hour plus uncapped bonus 35 Hours per week Monday to Friday 10am-6pm Temporary position for 8 weeks Office based – At our iconic Bescot Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation end-to-end, from the first call through to resolution •Keeping members...

Your new company We are looking for enthusiastic and customer-focused Customer Service Advisors to join our Housing Repairs and Tenancy Services team.In this role, you will be the first point of contact for residents calling about a wide range of housing-related issues. These enquiries can range from routine repairs, such as broken windows and faulty doors, to emergency situations including burst radiators, serious leaks, fire hazards, and other urgent health and safety concerns. Your new role You will be responsible for gathering accurate information, assessing the nature and urgency of each enquiry, and ensuring residents receive the support they need. This may involve resolving issues directly, arranging repairs, or liaising with specialist housing teams and contractors to ensure problems are addressed quickly and effectively. Answer incoming calls relating to housing repairs and tenancy enquiries.Accurately record details of reported issues and assess repair priorities....

Customer Service Coordinator Loughborough Temporary (Potential to go permanent) £27,000 - £29,000 DOE We are currently seeking a motivated and dynamic individual to join our client's team as a Customer Service Coordinator on a temporary basis with the potential to go permanent. This is to play a vital role in ensuring customer satisfaction by handling order, processing order details, and providing proactive support to the team. Description of the role: Processing orders accurately and efficiently, ensuring timely delivery. Managing customer accounts and building strong relationships. Utilising geographic knowledge to coordinate efficient load planning. Ad hoc administrative tasks to support the wider team.About you: Previous experience in customer service. Strong communication and interpersonal skills, with a customer-focused approach. Ability to work autonomously and take initiative to solve problems. A proactive attitude with a willingness to go the extra mile to exceed...

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 02.07.26 Start Date - 13.07.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday  Location : - East Midlands Airport Pay Rate : - £15.34 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the...

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 21.05.26 Start Date - 08.06.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday  Location : - East Midlands Airport Pay Rate : - £14.73 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

I am recruiting for a Customer Service Coordinator to join a business on a temporary 4 month basis. You will work within internal sales and the commercial team to further develop the profitable sales of Gradient solutions and products to defined customer trade sectors. KEY ACCOUNTABILITIES WITHIN THE ROLE- · Main point of contact for incoming Customer emails & requests - acting as a filter for customers’ requests around pricing, service & complaints where appropriate, with support from the management teams · To provide customer quotations including the preparation of quotes for bespoke products with support from the commercial team as required · Timely processing of PODs and invoice requests. · Continuous improvement of Gradient sales processes and procedures · Consistent working approach in line within company values · Assist with the initial enquiry of projects and booking in projects using MS Teams and the CRM system. Previous customer service skills and...

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description Due to continued growth and new customer contracts, our Desborough site are now recruiting for a Customer Service Administrator to join their friendly team on a 9-12 month fixed term basis. Salary: £26,500- £28,500 per annum, depending on experience.  Working hours: Monday-Friday, starting between 8am and 10am, finishing between 4pm and 6pm. As a Customer Service Administrator, it is your responsibility to support the day to day administration of the Customer Services operation. You will offer outstanding contract support and customer service in a fast-paced friendly environment and provide a...

Temporary ongoing (October time) Opportunity to be moved within the company to a perm role if suitable 8:30am - 5pm Monday - Friday £13.30 per hour What’s in it for you? * Opportunity to work in a varied and customer-focused role * Be part of a supportive team environment * Contribute to service improvements and positive customer outcomes * Ongoing opportunities to develop skills and broaden knowledge across multiple service areas Must have’s A minimum of 5 qualifications equivalent to NVQ Level 2 or GCSE Grade C/4 or above, including Maths and English Experience working within a customer service environment Experience working in a fast-paced, high-volume customer-focused setting Strong verbal and written communication skills Excellent customer service and active listening skills Good IT and keyboard skills, with the ability to use multiple systems simultaneously Strong attention to detail and accurate record-keeping skills Ability to manage time effectively,...

Customer Service Advisor £13.50 per hour Stockport based on site 3 month temp contract Monday to Friday 9am to 6pm A fun loving, growing logistics company in Stockport City Centre seeks an experienced Customer Service Coordinator to enhance customer relationships and ensure smooth operations within the Transport department. Responsibilities include: Outbound calls drivers to gather compliance evidence of the delivery made Liaising with customers and suppliers Managing databaseThe ideal candidate should possess: Experience in a Transport/Distribution environment Excellent communication skills Proficiency in Microsoft Office If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview....

Customer Service Advisor - 4 on / 4 off | 7am-7pm | Temp to Perm This role is the first point of contact for clients reporting maintenance issues, ensuring every request is logged accurately and handled with professionalism. You'll support the full end‑to‑end process, helping deliver a smooth and efficient service. Key Responsibilities Answer inbound customer calls and provide clear, supportive guidance. Log, track, and manage jobs using internal systems with high accuracy. Raise service requests and route them to the correct internal teams. Update customers on outstanding jobs, progress, and contract entitlements. Run reports to monitor workflow and job progression. Liaise with internal departments and subcontractors to keep jobs moving. Chase and escalate outstanding tasks when required. Maintain strong professionalism and customer care at all times. Complete administrative tasks with excellent attention to detail. If interested please apply with your CV or Call...

Customer Service Advisor - Immediate Start Working 37.5 hours per week, rota'd 8-4, 9-5 and 10-6. with home weekend shifts (8-4) scheduled, once a month Great onsite facilities Initial a temporary contract with permanent opportunities available Do you thrive on delivering exceptional customer service and finding solutions that make a real difference? We're looking for an enthusiastic Customer Service Advisor to join our busy, friendly team - where no two days are the same, and every customer interaction counts. In this role, you'll be at the heart of our operation, supporting customers across multiple channels and ensuring every enquiry is handled quickly, accurately, and with care. From problem-solving and complaint handling to managing online reviews, you'll play a vital part in ensuring every customer enjoys a positive experience. What You'll Be Doing Responding to customer queries via phone, email, and online messages, aiming for first-time resolution. Managing and...

Romanian-Speaking Service Desk Adviser Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough. We are currently seeking Romanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent opportunity within a growing and supportive IT environment. Hours: 40 hours per week between 7am – 7pm (Must be flexible with shift rotation and occasional weekends) Pay: £14.22 per hour What’s on Offer: Competitive pay Overtime available (time and a half) Full training provided Weekly pay Progression opportunities within a growing IT team Duties Include: Providing first-line IT support to external clients in a professional and efficient manner Logging, tracking, and updating support tickets accurately Troubleshooting hardware, software, and network-related issues Guiding users through solutions via phone and email...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 37.5 hours er week, between 7am – 7pm (must be flexible with shift rotation and occasional weekends) Pay: £14.22 What’s on offer: Competitive pay Overtime available (time and half) Full training provided Weekly pay Opportunity to progress within a growing IT team Temp of the Month - vouchers! Duties include: Providing first-line IT support to external clients, resolving queries efficiently and professionally Logging, tracking, and updating support tickets accurately in the system Troubleshooting hardware, software, and network issues, escalating where necessary Guiding clients through step-by-step solutions over the phone or via email Maintaining clear...

Customer Service Advisor -£12.71 per hour plus uncapped bonus -35 Hours per week Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Media City Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel...

Belmont Recruitment are currently looking for an experienced Customer Service Advisor to join a Housing Association based in Chester on an ongoing temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Duties: * Deliver exceptional customer service, responding to enquiries and resolving issues by telephone, email and face-to-face where required. * Build positive relationships with residents, customers and internal stakeholders. * Provide administrative support to ensure services are delivered efficiently. * Maintain accurate customer records and update internal systems in line with data protection requirements. * Updating database systems with tenant information * Sending out mailmerges * Interrogating data Requirements: * Previous experience of working in a customer service environment * Strong administration experience * Ability to complete mailmerges and interrogate data Please apply with an up to date CV...

Staffline is recruiting for a Transport Clerk, working for our client based in Radcliffe, Manchester. Monday to Friday 08:00 to 16:00 PAYE Rates are Per Hour: Weekdays - between 6am - 6pm £12.71 between 6pm and 9:30pm £13.18 Weekday lates - 6pm and 9:30pm £13.18 Weeknight - between 9:30pm to 6am £14.38 an hour Saturday Day - between 6am and 6pm £22.97 Saturday day lates - between 6pm and 9:30pm £14.38 Saturday night - between 9:30pm and 6am £15.58 per hour Shift Premiums: - 10% Late Shift Premium (16:00 - 22:00) - 20% Night Shift Premium (22:00 - 04:00) - 10% Weekend Shift Premium - Overtime is payable at OTx1.25 Our client is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates from diverse communities and a variety of industry sectors. Your Time at Work The candidate will be working in a dynamic transport environment situated in a transport office, coordinating the administration...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided