10 contact centre agent jobs found

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8.30 to 6pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and...

Customer Experience Sales Agent Certain Advantage is hiring for a Customer Experience Sales Agent based in Stockport. This is an immediate temp role for approximately 2 months could be longer. The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Sales Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through servic Making a high volume of outbound calls to new customers following up on daily sales leads Handle a large volume of telephone and email sales enquiries Dealing with inbound bookings Appointment...

Senior Planning Officer - London Borough of Harrow (Temporary Contract) Rate: Up to £38 per hour (Umbrella) Duration: 6 months Location: Hybrid (office + home working) The London Borough of Harrow is seeking an experienced Senior Planning Officer to join its Development Management team on a temporary basis. This role is ideal for a confident planner who can hit the ground running and manage a varied caseload with minimal supervision. Key Responsibilities Processing a full range of planning applications, including complex minors and small scale majors Assessing and issuing Lawful Development Certificates and Prior Approvals Undertaking site visits and preparing high quality reports Delivering the Duty Planner service Providing pre application advice to applicants and agents Presenting cases at Planning Committee Managing appeal casework, including statements and evidenceThis is a great opportunity to contribute to a busy London borough while enjoying the flexibility of hybrid...

Contract Full-Stack JavaScript Developer (AI Platform) 📍 Location: 3 days per week in London Office 📆 Duration: 4 weeks with a longer term extension afterwards. 💼 IR35 Status: Outside IR35 💰 Rate: £500p/d – £600p/d Opus is partnering with a cutting-edge FinTech start-up to secure a Contract Full-Stack JavaScript Developer. You’ll be joining a small, high-calibre team building a platform to improve workflows within the the FinTech space. They have a genuinely interesting problem at the intersection of frontend engineering, backend systems, and applied LLM tooling. This is a true 0–1 build, ideal if you enjoy ownership, clean abstractions, and shipping product quickly. 🧠 What You’ll Be Working On Building and extending agent-driven workflows. Developing context management and LLM entry points. Only application-layer LLM integrations, not model training) Expanding slide generation functions and data structures. Full-stack feature development, with a frontend-heavy bias...

Job Title: Business Analyst (SAP Migration - 6 Month Contract) Location: London (1 day per week in office) Duration: 6 Months Working Hours: 37.5 per week Role Overview We are seeking a high-autonomy Business Analyst to drive the discovery phase of a critical SAP Migration programme. This role is focused on translating complex business needs into actionable requirements while ensuring seamless alignment across Product, Engineering, and Operations. The ideal candidate is a hands-on practitioner capable of owning the Product Requirements Document (PRD) lifecycle from initial "As-Is" mapping to final "To-Be" sign-off. Key Responsibilities Discovery & PRD Ownership: Lead end-to-end documentation including process flows, service blueprints, user stories, and non-functional requirements. Stakeholder Management: Independently facilitate workshops to clarify scope, manage dependencies, and secure formal sign-off from cross-functional leads. Value Delivery: Define and track...

CUSTOMER SERVICE AGENT NEEDED! Our client are an exciting start-up - an industry disrupter! They offer market leading products and incredible customer experiences. This FULL TIME, potentially TEMP-TO-PERM role is for a Full-time Customer Service Assistant · Mon -Fri, 09:00-17:00, with ad hoc weekend shifts. As the business grows, working patterns and rota requirements may change, so a flexible approach is important. · Harrow, Hybrid (3 days in office, 2 at home) · Salary: £14-16 per hour - Excellent benefits package including holiday pay, pension, discounted products, carbon offsetting, This critical role requires you to: · Manage the central customer platform (live chat, social, email and phone - around (Apply online only) interactions daily!) · Provide first-line support in the company tone of voice (product advice, shipping queries, issue resolution) · Edit customer orders and liaising with production and shipping teams · Manage and track refund requests · Support...

Do you have a passion for Construction and looking for work as a Traffic Marshall (gateman) ? Location: Blackburn Start date: asap Duration: ongoing Pay rate: dependent on experience and is negotiable Key Fawkes & Reece Contact: Harry (Bolton Office)Our company Fawkes & Reece provide staffing and recruitment services to the leading organisations within the built environment, covering the whole of the UK. We work with a select client base that reflects the top 100 companies in each technical sector we work in and we have staff who are well trained, REC qualified and well resourced. The role You will be carrying out duties such as manning the gate on-site Working under the supervision and management of the Project Manager, Site Manager and Assistant Site Manager. Ensuring contractors are parking as per the site safety policy. Controlling flow of traffic when deliveries enter the site. Securing barrier protection around the site and making sure the fencing is...

Job Title:                     Collections Specialist (Early) PURPOSE SUMMARY: To assist the department in collection of accounts that are between 1-90 days past due. The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts. By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments. Bringing arrears accounts up to date to achieve monetary goals and assists customers to ensure a solid credit history. PRINCIPAL ACCOUNTABILITIES: Responsible for volume outbound and inbound calls Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections system Ensure a high level of customer service is provided to the customer, offering them all relevant information to allow them to understand any options available to them Undertake all collections...

Position: Band 8a – Obstetrics sonographers X2  Location: London Rate of pay: £45- £50 Weekdays  Day Webster are currently recruiting a Band 8a – Sonographers X2 – with Obs ultrasound scanning exeprience for a hospital based in London, Our client is looking for the ideal candidate to start ASAP, Ongoing. The shift pattern would be full time hours, although the service would consider other suitable work patterns for the right candidate. If you would like to find out more about this Band 8a – Sonographers X2 starting on ASAP paying a rewarding hourly rate of £45 - £50 What you need – Role requirements 1. Obstetrics sonographers with NHS experience Day Webster Group currently have positions throughout the United Kingdon, Channel Islands, and Republic of Ireland for Sonography Professionals of all Bands between 3 – 8c; If this isn’t the right role for you and you would be eager to speak to a Specialist Industry expert to discuss your personal requirements and further roles...

A freelance opportunity inside IR35 exists for a Sub Agent, who has progressed through the ranks from Site Engineer to Section Engineer to Sub Agent, on major civil engineering infrastructure projects for a tier one or principal Contractor. Your proven delivery experience on heavy reinforced concrete structures like viaducts/bridges etc and earthworks fill, would be advantageous. Your duties will include - Oversee and guide Section, Site and Assistant Engineers to ensure effective engineering control and the proper documentation of activities. Foster positive relationships with stakeholder and joint venture partners as well as the supply chain. Encourage a cost-conscious mindset by efficiently utilizing company resources. Assist the Agent in managing the cost system, creating schedules, and preparing Quality Files (QF). Collaborate with commercial staff to ensure timely and accurate preparation of records for measurement and payment purposes. Promote the use of Building...