134 customer experience coordinator jobs found

I'm now exclusively working with a local client of ours in Hemel Hempstead to help them find an Operations Coordinator to join their extremely busy and growing team on a temporary-to-permanent basis. As the Operations Coordinator, you'll be the first point of contact for all technical support queries - diagnosing issues, raising tickets, and ensuring problems are resolved or escalated efficiently. You'll work closely with engineers, vendors, and internal teams to deliver exceptional service in a collaborative setting. This is going to be ideal for someone with who is capable of providing great customer services and able to juggle administration/reporting and elements of scheduling/coordinating field-based engineers. In this position you'd be working on a flexible/hybrid basis within their Hemel Hempstead based site - The team operate Mon-Fri and a shift pattern of either 8.30am to 5.30pm or 9am to 6pm with an hour's lunch break. Due to it initially being a temporary position,...

Job Title: Recruitment Coordinator Location: Hybrid working with 2 days weekly travel to our Keele office Rate: £13.50 p/h Duration: Temporary Ongoing We're looking for a Recruiter / Sourcer to join our growing team and support recruitment delivery across a range of client programmes. In this role, you'll take ownership of sourcing candidate for our high volume recruitment campaigns, managing them through the recruitment lifecycle, and ensuring service levels and performance targets are consistently met. You'll work closely with Recruiters, Account Managers, Recruitment Business Partners, and hiring managers to build strong talent pipelines and deliver a positive candidate and client experience. What you'll be doing Working within our high volume recruitment campaign team Screen and interview candidates against agreed criteria Manage candidates from pre-screen through to offer or rejection Support our Onboarding team with pre employment checks Prepare shortlists and...

Quality Lead / Quality Co-Ordinator / QC QA quality engineer Outside IR35 | £300–£600 per day | 12 months + extension A leading UK engineering organisation delivering complex, high-profile projects within the energy and industrial sectors is seeking an experienced Quality Coordinator on a contract basis to support a major long-term oil and gas programme. With a reputation for technical excellence, robust engineering standards and strong customer delivery, this is an excellent opportunity to join a stable organisation overseeing quality across a multi-year project. Key Responsibilities Lead all QA/QC activity across the project, ensuring full compliance with customer and industry requirements Act as the main point of contact for customer quality matters, managing communication and technical interface Oversee audits, inspections, documentation reviews and quality reporting Coordinate quality activity with internal teams including Projects, Design, Manufacturing and SHEQ Support the...

Adecco are recruiting for a HAIL (Home Adaptations for Independent Living) Case Worker on behalf of Newham Council. Working arrangements: Hybrid (3 days a week in the officer) Office is based in Newham Temporary contract for 3 months with potential to extend £26.50 per hour Umbrella Full time, 36 hours per weekRole Overview: We are seeking an experienced Case Worker to join the HAIL (Home Adaptations for Independent Living) team within Adult Social Care. This role is central to assessing eligibility and processing Disabled Facilities Grant (DFG) applications, supporting residents to live independently through home adaptations. Key Responsibilities: Undertake financial assessments to determine eligibility for Disabled Facilities Grants (DFG) Work closely with Occupational Therapists who have identified required adaptations Explain the grants process clearly to residents and their families/carers Provide guidance on funding options, including self-directed schemes in line with...

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Seasonal Operations Coordinator. Be part of the movement – and play your part About the role In this role, you'll be responsible for delivering exceptional customer service while ensuring the efficient handling of check-ins, ticketing, and vessel operations. You will use various systems, handle communication with customers and authorities, and assist with the loading and discharging of vehicles and passengers. This role will require you to work an 8-hour variable shift pattern, 5 out of 7 days per week. Please note this is a 0-hour contract running from May-October 2026 You will be responsible for Operate Seabook & Phoenix systems for vehicle and passenger check-ins. Provide service updates to customers as...

Office Angels are looking for a dynamic and proactive Data Protection Coordinator to join a leading Charity based in Lambeth North. This is a great opportunity to work within a friendly team with future progression opportunities. Lambeth North | 3 months with potential to be extended | Full time, 9am-5pm | Hybrid (2 days in office) | £15ph plus exclusive OA benefits! | Must be available to start this week Responsibilities Implement the companies data protection policies and lead on the responses to Subject Access Requests (SARS) Ensuring work is developed, delivered and promoted in line with data protection policies and statutory requirements Deliver effective support for volunteers and area management teams Good practice in relation to data protection Creating and promoting GDPR best practicesRequirements Knowledge of and experience in applying Data Protection legislation and GDPR Experience of delivering projects to meet agreed outputs and outcomes and of delivering against...

Onboarding Coordinator - Temporary Position Location: Keele , Newcastle Under Lyme , (Hybrid) Start Date: ASAP Contract Type: Temporary Working Pattern: Hybrid (2 days per week in office; remaining days remote) Pay: £25,500 pro rata We have an exciting opportunity to join our Onboarding Team as an Onboarding Coordinator! In this role, you will play a key part in supporting candidates throughout their journey of starting a new role. You'll ensure a smooth and positive onboarding experience by guiding new hires through the process, coordinating documentation, and providing the information they need to succeed from day one. What You'll Be Doing Manage a portfolio of 40-50 onboarding contractor cases at a time. Handle inbound and outbound calls while maintaining service level agreements. Serve as the primary point of contact for screening and contract-related queries. Provide regular and timely updates to all stakeholders throughout each onboarding process. Send and collate...

Job Title: Delivery Coordinator Location: Huntingdon Pay Rate: £13.00 per hour Hours: 37.5 hours per week (7.5 hours per day) About the Role Our Client is looking for a Delivery Coordinator to join their team supportingone of their projects. This is a dynamic, fast-paced role where you will act as a key point of contact, ensuring seamless coordination between clients, site teams, and contractors while delivering excellent customer service and operational support. Working Pattern Core operating hours: 7:00am – 6:00pm, Monday to Friday Saturday morning on-call (as part of a shared rota with two other team members) Initially office-based (5 days per week) After training and once fully independent, hybrid working available (up to 3 days working from home, minimum 2 days in the office) Occasional site visits (approximately once per quarter) Key Responsibilities Act as the first point of contact for key project stakeholders Support the Delivery Lead and wider team in day-to-day...

Initiative Lead & Activity Coordinator (Administration and Customer Service) Location: Cannock, UK WS11 8JP Duration: 9 Months Hours: 40 Hours/Week Key Responsibilities ⦁ Project Execution and Coordination: Drive project activities across assigned business lines, coordinating logistics, timelines, and resources for the file digitisation process. ⦁ Stakeholder Engagement: Serve as the primary liaison between central project leadership, local depot administrators, HR/Employee Relations (ER) teams, and external document management services. Must build confidence in new digital processes. ⦁ Process and Compliance Assurance: Ensure all file categorisation, retention, and disposal activities strictly comply with the established retention policy and data protection requirements. Conduct quality checks on documents. ⦁ Vendor and Logistics Management: Coordinate with third-party vendors for document collection, scanning, secure storage, and destruction services. Track progress and...

At TÜV SÜD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD. Company Overview With over 70 years' experience in the UK, TÜV SÜD provides testing, product certification, knowledge services and training to a range of industries covering the Aerospace, Defence, Electronics & Consumer, Machinery, Marine, Medical, Rail and Telecommunications sectors. TÜV SÜD is committed to attracting, developing and retaining the right people. We recruit people with a positive and flexible attitude who recognise the importance of continuous improvement and their own personal development.We are now looking for a Logistics Coordinator to join the team on a...

Service Administrator (onsite 5 days) | Sevenoaks, Kent | £14 – £16 per hour   Overview: My client, a leading SME in the Sevenoaks area, are looking for a Service Administrator to join their Aftersales team on a temp to perm basis.   Role & Responsibilities: Working in a small aftersales team, you will be primarily responsible for taking customer calls regarding servicing of equipment and machinery Raising the job, ensuring the servicing is booked in Raising invoices for any work that has been completed Assist with daily service department needs Liaise with various teams across the business Make some outgoing calls to companies who may have lapsed and assess their needs  Essential Skills & Experience: 2+ years’ experience in a Customer Service or Aftersales role Confident using multiple internal systems Understanding of aftersales processes Great communication skills  Package: Salary of £14 - £16 per hour (dependent on experience) Monday to Friday, 8am – 5:30pm Free...

JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator  We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator  Starting immediately for 3 Months  Liverpool- L7 3FA Hybrid working. £14.74-15.28 an hour depending experience  Previous experience within a similar and fast paced administrative position would be essential.    Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine  The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit....

Allocations Coordinator Salary £33,000 Location Hybrid - Lincoln or Boston Do you have experience in housing allocations / lettings and enjoy working in a customer-focused environment? Here at Amplius, we have a new opportunity for you to join us as an Allocations Coordinator on a 6-month Fixed Term Contract, supporting our dedicated Allocations team to deliver an efficient and compliant service while ensuring a seamless move-in experience for our customers. You’ll work closely with colleagues, local authorities, and partner agencies to support our mission to build stronger, safer communities. Salary: £33,000 per year Contract: 6-month FTC, full time Your week: 36.25 hours Monday – Friday 9am – 5.15pm Location: Hybrid with a weekly presence in either our Lincoln or Boston office * As of 1 April 2026, this salary will increase by 3.6%. Snapshot of your role * Manage the end-to-end lettings process, from advertising properties through to sign-up. * Minimise void times...

Work Authorisation Coordinator. Are you ready to take the next step in your career with a leading global financial institution? We are seeking a dedicated Work Authorisation Coordinator to join our clients Workforce Intelligence & Talent Acquisition team. This is your chance to be part of an organisation that prioritises growth and economic progress while supporting our valued clients! Start ASAP, duration until September 2026, pay £20.65ph via umbrella, hours Monday - Friday, 40 hours per week, hybrid- 3 days in office, location Belfast. The successful candidate will be required to go through a security clearance ahead of starting. What You'll Do: Provide HR support focused on right to work verification across multiple countries. Execute essential tasks including logging requests, answering queries, creating documents, and managing data entry. Leverage your language skills to cover EMEA countries within our clients Solutions Centre. Maintain employee data and document...

My client, a popular house builder, are currently seeking a Customer Care Coordinator to join the team based in Kent. This role involves providing an excellent level of Customer Service to new homeowners. The position is for a 6 month fixed term contract. The Role: * Reporting to the Head of department you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. * Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. * Provide support and advice to sub-contractors. * Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently. * Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client. Key Skills: * Customer Service experience within the House Building / New...

Temporary Customer Care Co-ordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you. There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our Scotland West Division, located in Hamilton is looking to recruit a Customer Care Coordinator to join the Division’s Customer Care team, this role is for a 1 year fixed term position. The Role This role reports of the Division’s Customer Care Manager. Principal...

Job Title: Administrator & Scheduling Coordinator Location: Maida Vale, West London Pay Rate: £20 per hour Job Type: Full-time (Agency Contract) About the Role: We are currently recruiting on behalf of a leading repairs and maintenance contractor based in Maida Vale, West London. Due to continued growth, they are seeking an experienced Administrator & Scheduling Coordinator to join their busy operations team. This is a fantastic opportunity to work with a well-established organisation delivering essential repair services across residential properties. Key Responsibilities: Coordinating and scheduling repair and maintenance appointments Managing operatives’ diaries to ensure maximum efficiency Handling incoming calls and emails from tenants, clients, and engineers Updating internal systems with accurate job and customer information Liaising with subcontractors and internal teams to ensure timely job completion Monitoring job progress and resolving scheduling...

Join a well-established housing/property services organisation in a rewarding role that plays a key part in delivering an excellent customer experience. This Repairs Coordinator position offers the opportunity to support customers throughout the repairs journey, ensuring clear communication, efficient coordination, and high service standards. The role is offered on an initial 12-week temporary contract, with a strong likelihood of consistent work throughout the assignment. You’ll be supporting the day-to-day delivery of a responsive repairs service, acting as a key point of contact for customers while working closely with internal teams to ensure repairs are managed smoothly and efficiently. This is a great opportunity for someone who enjoys a fast-paced environment, thrives on organisation, and takes pride in delivering excellent customer service. We’d love to hear from anyone with experience as a Repairs Coordinator, Maintenance Administrator, Housing Repairs Officer, Customer...

Our client in Newton Aycliffe is looking for an Aftersales Coordinator to join their team on a temporary basis. Role Description The Aftersales Co-ordinator role is an integral part of the Services and Aftersales team, providing support for the UK Dealer network from head office. The role holder will interact with the technical support team, warranty team and customer service team. The role involves handling inquiries through the company's systems such as dealer portal, customer CRM tools, Web warranty, social media, telephone, emails, and letters, while supporting the customer service team with technical queries and ensuring customer satisfaction. * Manage dealer system responses through Dealer Portals and systems. * Support customer team responses to social media content and customer questions. * Provide a liaison point between technical support to the customer service team. * Handle high-volume telephone calls related to warranty, parts sales, technical inquiries,...

Health & Safety Coordinator Location: Heathrow Contract Type: Contract / Temporary / Self-Employed Duration: 6–9 Months (Maternity Cover) Hours: Monday – Friday, (Apply online only), Hybrid Health & Safety Coordinator – Heathrow We are currently seeking an experienced Health & Safety Coordinator to support operational engineering teams working within a major infrastructure environment based at Heathrow. This contract role will provide key support to the site safety function, assisting with the coordination of health, safety, quality and environmental (QHSE) activities, compliance reporting and safety initiatives across operational teams. The successful candidate will work closely with site management and the wider safety team to ensure health and safety processes, risk assessments, safety inspections and reporting activities are effectively coordinated and monitored. This opportunity is offered on a 6–9 month contract basis covering maternity leave and would suit...