130 customer liaison officer jobs found

Customer Liaison Officer | Edinburgh | ££Negotiable DOE Avenue are seeking an experienced and proactive Community Liaison Officer (CLO) to support the delivery of a major High Voltage (HV) cable installation project involving the construction of approximately 10km of trenching works between substations on the outskirts of Edinburgh. The successful candidate will act as the primary interface between the project team and external stakeholders, ensuring effective communication, minimising disruption, maintaining positive relationships and protecting the reputation of the business throughout the project lifecycle. The CLO will be expected to build strong relationships and maintain regular engagement with customers, local communities, local authorities, transport providers, businesses and all interested parties affected by the works. Key Responsibilities Act as the primary point of contact for all external stakeholder communication associated with the project. Develop, implement...

Resident Liaison Officer Location: Sheffield Contract: Temporary initially 6 months, with a view to extend Hours: Monday-Friday, 8:00am-4:30pm Rate: £14 - £15 per hour dependent on experience Are you an excellent communicator with a track record of providing resident engagement during all stages of social housing projects? Are you able to converse with customers from a range of backgrounds and are able to deal with complaints with a professional manner? We are working with a leading contractor who work on behalf of housing providers across the country to deliver planned improvement works. They are looking for a resident liaison officer to service a contract for a local client in Sheffield. As a resident liaison officer, you will; Be the first point of contact for residents during scheduled works Make sure that residents are informed and happy with all updates Respond to complaints and issues that arise Keep detailed reports of resident feedback Attend site visits with the...

Resident Liaison Officer Temp 3 month contract Must be able to start 8th June £19.80per hour This is a predominately site-based, hands-on role focused on engaging with residents and coordinating access to over 200 homes to enable surveys and follow-on works. Working together, you will act as the main point of contact for residents, ensuring they are informed, supported and engaged throughout the process. This is an opportunity right candidate to help to improve resident engagement and overall customer experience across the development. Key responsibilities Act as the main point of contact for residents Coordinate access for surveys and works, including managing appointments and door-to-door engagement Follow up where access is not gained to maximise access across the development Maintain accurate records and manage bookings across systems and diaries Identify and address barriers to access and support residents throughout the process Lead resident communications and support...

Tenant Liaison Officer (TLO) – Hull We are currently recruiting for an experienced Tenant Liaison Officer (TLO) to support a project based in Hull, starting 1st July for an initial 4-week contract. The successful candidate will act as the main point of contact for residents throughout the works, ensuring clear communication and a high standard of customer service at all times. Location: Hull Start Date: 1st July Duration: 4 Weeks Position: Tenant Liaison Officer (TLO) Key Responsibilities: • Acting as the main point of contact for tenants and residents • Providing regular updates regarding planned works and schedules • Arranging appointments and access to properties • Managing resident queries, concerns, and complaints professionally • Supporting vulnerable residents where required • Liaising closely with site teams to ensure smooth project delivery Requirements: • Previous experience as a Tenant Liaison Officer or Resident Liaison Officer • Excellent communication and...

My Glasgow based client is seeking a Maintenance Officer to join them for a 6 month contract. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities * Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. * Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. * Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. * Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. * Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. * Support tenant safety...

Connect2Luton are excited to recruit an Administrative Support Officer on behalf of Luton Borough Council. Purpose of post: To provide a comprehensive and administrative support service for managers and staff across ASC. Administrative support officers in ASC are committed to the achievement of departmental service objectives and priorities. They provide support to all staff within ASC, co-ordinating specific tasks and activities across the service as well as the co-ordination of systems and process to ensure ASC services can be delivered efficiently and effectively. Key Responsibilities: Provide business and administrative support to ASC, including managers and staff, to ensure the effective performance and delivery of service priorities. Provide administrative support to ASC managers and staff including dealing with enquiries, telephone calls, reception duties, contacts with service users and other LBC departments, taking a proactive, customer focus approach to achieving...

About the Role Basildon Council, in partnership with Vivid Resourcing, is seeking three dedicated and people-focused Client Resident Liaison Officers to support the smooth delivery of major works programmes across our housing services. You’ll be the vital communication link between residents, contractors, technical teams and internal colleagues—ensuring that tenants and leaseholders feel informed, supported and heard throughout the lifecycle of each project. This is a rewarding, resident-facing role ideal for someone who thrives on relationship-building, problem-solving, and helping residents navigate essential improvements to their homes. What You’ll Be Doing Resident Engagement & Support * Act as the primary contact for tenants and leaseholders throughout major works. * Provide clear, accessible information through newsletters, notices, and direct communication. * Carry out home visits to understand resident needs, gather feedback, and support individuals with...

Resident Liaison Officer Harlow District Council 12 months, Full Time £200 per day umbrella Location: Harlow Vivid Resourcing are delighted to be supporting Harlow Council to recruit 3 temporary Resident Liaison Officers on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 3 days per week. You must be able to drive and have access to a car. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints...

SW-007-TechSurv-265 Technical Surveyor * Social Housing (Damp & Mould / Voids / Specialist Works) Pay £40 - £55 per hour Working for a Social Housing Landlord Based out of Saffron Walden Long-term temp role (6 Months) Role Good to Knows: * Working client side for a Social Housing Landlord * Surveying occupied properties, void properties and specialist works * Strong focus on damp, mould and building defect diagnosis * Working closely with contractors, sub-contractors and internal housing teams * Mobile role requiring travel across the housing portfolio * Own transport required – business mileage paid The Opportunity: * We are seeking an experienced Technical Surveyor to support a housing maintenance and property services team on an interim 6-month contract basis * This role will focus on diagnosing property defects, damp and mould issues, surveying void and occupied properties, and overseeing specialist remedial...

Adecco are currently recruiting for a customer service advisor to be based in Maidenhead The hours for this role are Monday to Friday - Rotational between 09:00 - 18:00 Pay rate = £13.00 /£14.00 - 6-9 Month Contract Part of a team of customer services representatives, this role has the main objective to execute efficiently and professionally all business operations and customer services activities. This role is a customer facing role requiring customer focus, clear communication skills, product knowledge, empathy, stress-resistance as well as versatility with operational systems (SAP, etc). KPI is customers' satisfaction and 100% compliance with all policies and procedures. This role will contribute to supporting the achievement of the overall commercial operations objectives for the UK. Accountabilities Customer Service: Adherhance to Customer Service processes and procedures Answering inbound customer calls courteously and professionally, dealing with each enquiry...

Transport Administrators – Temp to Perm Days and Nights  We are currently recruiting for 2 Transport Administrators to join a busy transport operation based in Northampton. This is a temp to perm opportunity offering long-term work with an immediate start available. Shift Pattern 8pm - 6am 4 on 4 off 2:00pm – 10:00pm Monday - Friday Pay Rate £12.88 per hour £13.88 Nights Duties Include Supporting the transport team with daily administration tasks Updating driver and delivery records Booking deliveries and liaising with drivers Handling transport paperwork and PODs Inputting data accurately onto internal systems Communicating with customers and warehouse staff Ensuring compliance and transport documentation is up to dateCandidate Requirements Previous administration experience preferred Transport or logistics experience would be advantageous Good communication and organisational skills Ability to work in a fast-paced environment Confident using Microsoft Office and internal...

Role Title: ECP Support HR consultant Duration: contract to run until 30/07/2026 Location: Farnham, Hybrid Rate: up to £598 p/d Umbrella inside IR35 Clearance required: you must be a UK National or hold Dual Nationality Role purpose / summary In this critical consultative role you will be building and supporting the SAP ECP solution for Capgemini on one of our flagship accounts. Dynamic, collaborative and determined, you'll work with an established team, delivering quality solutions for an enthusiastic client on a substantial, multi-tiered SAP technical estate. This role offers the chance to work and collaborate with highly skilled teams across our Global Capgemini Group and play a pivotal role in designing innovative solutions for our clients. About our UK SAP Practice Team: Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked #1 for...

Location: Aylesford, Kent Salary/package: £25,948 per annum Contract type: Up to 9-month contract starting August 2026 Hours: Full time, 37 hours per week Commercial Services Group (CSG) are looking for a motivated and personable Customer Experience Executive to join their Global Education Supplies (GES) division and play a key role in delivering high-quality customer service from first contact to resolution. The role offers variety, responsibility and the chance to make a real impact on customer satisfaction and loyalty. Who we are Global Education Supplies (GES) is part of the Children & Education portfolio at Commercial Services Group (CSG), comprising seven complementary brands that serve the global education sector. These include KCS Education, CES, Landscapes for Learning, Maudesport, Gresswell, Timstar and Technology Supplies. With a customer base spanning more than 90 countries, GES is entering a transformational phase focused on international growth, new product...

An exciting opportunity has arisen for an experience Highway Technical Support Officer to come and join a busy client in the North West. The main duties of the Highway Technical Support Officer are: Provide technical and administrative support within transport and infrastructure service teams. Deliver advice and guidance to members of the public, customers, councillors, and stakeholders on highways and transport related matters. Maintain and update accurate technical data across highways, traffic management, asset management, and adoption systems. Support the management of customer enquiries and correspondence within agreed service timescales using CRM systems. Assist with the preparation, tracking, and monitoring of works orders and related documentation. Support budget monitoring processes and management reporting requirements. Help produce management information and performance reports to support service delivery. Liaise with internal departments, contractors, and third...

We are looking for a long term temporary Receptionist & PPE Administrator based in Kent The Receptionist & PPE Administrator is responsible for delivering a professional front-of-house service while managing the administration, ordering, and distribution of Personal Protective Equipment (PPE). This role plays a key part in ensuring a welcoming office environment and maintaining efficient PPE processes to support operational and health & safety requirements. What are my responsibilities? Reception: - * Act as the first point of contact for all visitors, ensuring a professional and friendly welcome * Maintain a tidy and presentable reception area at all times * Handle visitor sign-in processes and issue relevant passes in line with security procedures * Coordinate meeting room bookings and provide support with meeting preparations as required * Manage incoming and outgoing post, deliveries, and courier services * Order stationary & IT equipment as...

Customer Services Application Officer Pay: £14.24 per hour Job Type: Part-time (22 hours per week) - temp till end of September with potential 12-month FTC Location: Hybrid (Oxford - Town Hall / Home working)The Role We are seeking enthusiastic, motivated, and detail-oriented individuals to support the administration of a large-scale property licensing scheme. This role plays a key part in ensuring private rented properties meet required safety and management standards. This is a fast-paced, entry-level opportunity where full training will be provided. You will be working with a high volume of applications, customer queries, and data, contributing to a busy and proactive team environment. There is opportunity for progression based on performance, including the potential to move onto a fixed-term contract. Day-to-Day Responsibilities Processing Selective Licensing applications accurately using internal systems Handling inbound calls and making outbound calls to support...

Adecco is pleased to be recruiting a Customer Insight Officer - Housing Need & Homelessness Complaints (Stage 1) for a large local authority's Housing division. This is a fantastic opportunity for someone passionate about delivering excellent frontline complaint resolution and improving customer experience from the first point of contact. You will manage Stage 1 complaints, ensuring concerns are investigated promptly and resolved effectively to prevent escalation. Public Sector - Local Authority Location: Hybrid (Croydon - attendance for key meetings/occasional office days) Salary: £42,060 per annum Hours: Full time, 36 hours per week (Monday-Friday) Contract: Fixed term to March 2027 (potential extension) What You'll Be Doing In this role, you will: Manage and respond to Stage 1 complaints within agreed timescales Investigate complaints thoroughly, ensuring all issues are understood and addressed early Produce clear, empathetic, and well‑structured written responses...

Adecco are please to be recruiting for a Administration Assistant to work within the Cumbria Constabulary Are you an enthusiastic and organised individual with a passion for administration? Our client in the public sector is looking for a dedicated Admin Support professional to join their Central Ticket Office team! This temporary role offers an exciting opportunity to contribute to the effective operation of a vital public service, with an hourly rate of £13.10. Contract Type: Temporary End Date: January 2027 Working Pattern: Full Time Monday to Friday 9am to 5pm 37 hours per week Why Join Us? At our client's organisation, you will play a pivotal role in providing essential administrative support to all staff. Your efforts will help ensure the smooth operation of the Central Ticket Office, making a real difference in the community. Key Responsibilities: Open and record all incoming post on the National Fixed Penalty System. Process post through scanning and the Electronic...

Job Specification: Joiner Locations: Covering the Northwest - Manchester, Blackpool, Lake District & Stoke Employment Type: Contract / Self-Employed (depending on arrangement) Start: 29.05.26 Role Overview Time Recruitment Solutions are seeking x2 experienced and reliable Joiners to carry out a range of carpentry and joinery works across multiple locations including Manchester, Blackpool, the Lake District, and Stoke. The role involves working on both residential and commercial projects, delivering high-quality workmanship and maintaining excellent safety standards. Key Responsibilities Carry out all aspects of joinery work including installation, repairs, and finishing Fit kitchens, doors, frames, flooring, and bespoke woodwork as required Read and interpret technical drawings and specifications Ensure all work is completed to a high standard and within project deadlines Maintain a clean and safe working environment Adhere to health and safety regulations at all times...

Our client has an opportunity for a Repairs Engineer to join them on a contract basis until December 2026. You will be responsible for Authoring, Leading and executing repair tasks within a small team. Role: Repairs Design Engineer Location: Filton, 60% onsite Hours: 35 per week Hourly Rate: Up to £52 per hour via Umbrella, inside IR35 Clearance: BPSS required before starting What you'll be doing: Evaluate daily customer requests regarding structural damage on in-service aircraft. Describe all the actions needed to repair aircraft via Structural Repair Instructions. Providing Structural Repair Support: Leveraging experience and technical expertise to address complex structural repair matters. This includes devising innovative solutions for both minor and major repairs requested by customers ensuring high standards of safety and reliability. Utilizing a deep understanding of historical damage and repair scenarios to investigate and identify the existence of similar previous...