116 customer service coordinator jobs found

Customer Service Coordinator Hourly rate: £14.50 - £15.00 per hour Assignment duration: 6 months Location: Brentwood, Essex Hours : 8.30am-5.00pm Monday - Thursday 4.30pm finish on Friday Duties You will liaise with new house owners and housing associations to resolve any defects in the new property the customer has moved into. You will work within a team of 6 to manage any notification of defects that arise. In order to achieve this you will Liaise with a team of internal tradespeople and schedule them to complete repairs for the house owner Coordinate with the customer on their availability to provide access to engineers Schedule appointment into the engineers diary With more complex faults you will work with a team of subcontractors to resolve the customers issue. You will update all the associated administration on the internal CRM system.This is a busy and demanding role which requires somebody with strong coordination skills, combined with good telephone skills...

Industrious Recruitment are seeking a Customer Service Coordinator for a client based in Milton Keynes. This is an 12 month Fixed Term Contract. This role is to provide support to their core accounts. The main emphasis of this role is delivering timely and professional customer service to their customers who call into the Customer Support Centre to deliver a seamless service for their technical and product enquiries. This will include managing and accurately recording equipment faults in their CRM and deliver on set customer response KPI targets. You will also need to monitor and ensure that the Key Performance Indicators (KPIs) are met from their service suppliers and complete any escalation activities as required to ensure that all customer support is delivered to their customer contractual obligations. In addition, the position will involve at times creating reports for their Account Managers and data collection. As part of the technical service administration team you will be...

Customer Service Coordinator Opportunity – Oxford Opportunity: Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT, attention to details and administration skills? Looking for a new contract role? If yes then this is the role for you. My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible for delivering an outstanding level of customer services by assisting the teams in a variety of tasks including drugs order processing, reviewing and scheduling of drug orders, answering customer queries, and general office activities and invoicing. Duties and responsibilities include: * Processing customer drugs orders. * Inputting data and updating information with high attention to detail. *...

Are you a dependable and motivated individual looking for a role where your customer service skills will truly make a difference? Our respected client in Hinckley is seeking Customer Service & Installation Coordinators to join their team on a temporary basis. This is a fantastic opportunity for someone who is passionate about delivering excellent customer service. Working Hours: Monday to Friday, 9:00am – 5:00pm Pay Rate: £14.35 per hour Key Role Responsibilities: * Handle customer inquiries and complaints via phone & email ensuring timely and effective resolution. * Customer account management. * Maintain detailed and accurate records of customer interactions and transactions. * Collaborate with other departments to resolve complex issues and improve overall customer satisfaction. * Provide feedback on the efficiency of the customer service process and suggest improvements. * Take ownership of the customer journey from installer arrival on site through to job...

Title: Patient Hospital2Home Coordinator Pay Rate: £13.50 ph Locations: Maidenhead Duration: 6 months Assignment Hours: Full time (9:00-5.30) An excellent opportunity has arisen for a Patient Coordinator to join our friendly team. Our client manufactures specialist medical food and equipment for internally (through tubes) fed patients, to improve patient quality of life and meet their nutritional needs. Hospital2Home's (H2H) role is to support the patients feeding once they have left the hospital and returned home.H2H work closely with our dedicated nursing service who oversee the clinical aspects of patient feeding. The H2H customer service coordinator plays an integral front line role and is committed to delivering the highest levels of service to patients. This role is for someone who enjoys working as part of a friendly team and wants to make a difference to people's lives. The team works in an open plan office within a modern building. You will also undergo our...

Job title Administrator 37 hours per week, M-F, 28 days annual leave, free onsite parking Our client a leader in the manufacturing industry has an exciting opportunity for an administrator to join their team covering maternity leave, your role will be providing support to the sales team and wider business with day to day sales and customer administration activities working directly with the sales team this role offers a rewarding variety on a daily basis. Accurately enter and process customer orders within the company system Maintain accurate up to date sales records Process customer enquiries and prospects within CRM system Act as first point of contact for customer administration Assist with managing switchboard calls, ensuring enquiries are handled professionally and routed appropriately Act at all times in a professional manner We would expect the successful administrator to be able to demonstrate a good working knowledge of Microsoft office, be an excellent and confident...

Contract type: Full-time, Fixed-Term to 31 August 2027 Location: Guildford, Surrey International Study Centre Salary: £26,520 per annum The Progression & Engagement Coach’s role is to support students’ progression needs both face-to-face and online, and to work closely with the Senior Progress & Transition Coordinator and the academic team to monitor students’ achievements and implement interventions for successful progression to the University of Surrey. The post holder will be responsible for the delivery of tutorial sessions, 1-1 support and guidance, establishing a programme of activities to help students develop skills and confidence outside the classroom in preparation for their transition to our partner university. This will require excellent people skills, a good level of administrative ability and initiative. ABOUT THE ROLE * Acting as a personal tutor to deliver Academic Success tutorials and provide 1:1 personal development, academic and progression counselling...

Service Management Coordinator (Service Delivery) Location: central London (Hybrid, 2 days onsite) Rate: £183 per day (Umbrella) Duration: 6 months Overview We're seeking a proactive and detail-driven Service Management Coordinator to join a busy and collaborative technology environment in London. This role sits at the heart of service delivery, acting as a key link between internal stakeholders, global service desk teams, and external vendors to ensure a high-quality, consistent support experience. If you have a passion for IT Service Management (ITSM), enjoy analysing performance data, and thrive in a fast-paced environment managing escalations and driving service improvements-this could be the perfect opportunity. Key Responsibilities Lead and participate in monthly stakeholder and vendor review meetings, analysing KPIs, trends, and service performance. Drive continuous service improvement initiatives, identifying gaps and tracking actions through to completion....

Location: Paisley, Glasgow Pay Rate: £15.00 per hour (approx. £29,250 per annum based on 37.5 hours per week) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training Parking: On-site parking available Start Date: As soon as possible Contract Type: Minimum 6-month temporary contract (with potential for extension) Role Overview A global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries. You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions. Key Responsibilities Process customer orders accurately and efficiently Prepare and issue quotations...

Administrator £25,200 (FTE), Harrogate, 8am-4pm / 9am-5pm, Mon - Fri, Training, Parking, 3 Month Temporary Contract. Due to increased business levels this local manufacturing business has created a new Administrator role to support the schedulers and engineers across the country. This role would initially start on a 3 month temporary basis, with potential to become permanent for the right person. You will work in alongside a team of colleagues in fast paced environment. The main purpose of this role is to liaise with engineers to manage their workload and speak with customers to communicate dates and times of their jobs and keep them updated, therefore you will need excellent customer service and organisational skills. Administrator duties include: Liaise with field engineers to arrange site visits across the UK Manage the workload of a team of engineers, bookings jobs in Deal with clients and customers by telephone and email to confirm and rearrange appointments as...

Dispatch Coordinator Cosham, Portsmouth £30,467 rising to £36,984 after successful completion of probation (6 months) Huntress is currently recruiting for an Operations Coordinator / Resource Coordinator / Dispatch Coordinator to join our client's busy Planning, Scheduling & Dispatch team based in Cosham, Portsmouth. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys juggling priorities, solving problems and keeping operations running smoothly. You do not need previous planning or scheduling experience to be successful in this role. We are particularly interested in candidates from backgrounds such as: Retail Hospitality Customer service Operations Logistics Fast-paced administrationIf you are organised, confident using systems and enjoy working under pressure, full training will be provided. The Role Working as part of a supportive and high-performing team, you will coordinate field-based operatives across the UK, ensuring...

Supply Chain Planner Keep production moving. Keep customers happy. Make an impact every day. We're looking for a proactive Supply Chain Planning Coordinator to join our Production Plant team, where plant‑based drinks are made to the highest standards. This is a hands‑on role at the heart of operations, ensuring the right materials are in the right place at the right time so production never misses a beat. This contract will provide you with key skills to take forwards into a successful career within supply chain and production management. The job role is paying up to £32,000.00 working Monday to Friday 37.5 hours a week. If you enjoy problem‑solving, working with data, and being part of a fast‑paced manufacturing environment, this could be the role for you. About the Role Reporting to the Plant Execution Manager, you'll play a key role in supporting site planning and execution. You'll work closely with Production Planning and supply chain partners to ensure material...

Great opportunity to work as an Account Coordinator for one of the market-leading Recruitment providers. Enabling the future of work by deploying a highly flexible, robust and skilled workforce. Staffline is recruiting Account Coordinators in Sherburn-in-Elmet. The rate of pay is up to £13.50 per hour. Various shifts and hours are available. Your Time at Work As a Account Coordinator, you will be responsible for: - Meeting client deadlines by fulfilling staffing requirements - Recruitment, selection, and onboarding of workers - Accurate data input and validation for weekly payroll - Handling administrative processes such as absences and change requests - Ensuring compliance and maintaining secure records for audits - Providing a positive customer experience and efficiently addressing worker queries Our Perfect Worker To excel in this role, your focus will be on customers, committed to delivering the best service, and a natural problem solver. While...

We are currently seeking a proactive and detail-driven Aftersales Parts Coordinator to join a busy Spares Department on a temporary/contract basis, based in Peterborough . This is a key role supporting customers worldwide with their spare parts requirements, ensuring quotations are accurate, pricing is correct, and customer service is delivered to a high standard. The successful candidate will also support continuous improvement of spare parts documentation and processes. Key Responsibilities * Producing accurate sales quotations based on Bills of Materials (BOMs) * Ensuring all quotations are correctly priced, fully documented, and issued promptly to customers * Following up directly with customers to convert open quotations into confirmed orders * Working closely with Service Technicians, the Spares Manager, and the Design Department to review and enhance spare parts lists * Identifying errors, gaps, and improvement opportunities in automated spare parts lists...

Customer Care Coordinator – Temp Role Competitive Hourly Rate Monday – Friday Immediate Start Available COINS experience preferred We are currently recruiting for an experienced Customer Care Coordinator to join a busy and fast-paced team on a temporary basis with an immediate start available. This is a fantastic opportunity for someone with strong customer service and administration experience who enjoys working in a professional environment and managing customer queries through to resolution. Duties will include: • Handling incoming customer queries via phone and email • Coordinating maintenance and remedial works • Liaising with contractors, suppliers and internal departments • Updating customer records and maintaining accurate documentation • Scheduling appointments and tracking progress of outstanding works • Ensuring excellent customer service is delivered at all times The ideal candidate will have: • Previous customer care or coordinator experience • Strong...

Facilities Coordinator Inchinnan Full-time, Fixed term 12 months Please note that this role requires security checks. The Role: We are looking for a proactive and organised Facilities Coordinator to join our team on a 12-month fixed-term basis. In this role, you will be responsible for coordinating day-to-day facilities activities and associated administration, ensuring a safe, efficient, and welcoming workplace across our Inchinnan and Westway (Glasgow) sites. Working as part of a collaborative team, you will support the smooth operation of all facilities functions, helping to maintain high standards and a positive working environment for employees and visitors alike. What you’ll be doing: Log, prioritise, and track maintenance requests, coordinating reactive and planned works with internal teams and contractors. Arrange contractor access, including inductions and permits where required, ensuring safe and tidy work areas. Raise purchase orders, process invoices, and maintain...

Planner/Scheduler/Coordinator £35,296.00 (£36,984.00 after 6 months) Huntress is currently looking to recruit a Planner/Scheduler/Coordinator to join our clients Planning Scheduling & Dispatch department in Cosham, Portsmouth. You will be joining a great team working within a fast-paced office. This will represent a challenging role, and fantastic opportunity for the right individual. In this busy role you will be deploying resources across the UK, a high level of computer literacy is vital. Due to a rotating shift pattern you must be comfortable working on a shift pattern. Responsibilities include: Scheduling responsive and planned appointments for field-based operatives across the business - utilising multiple works management systems Liaising with, and directing, field-based operatives Understanding response times and SLAs Identifying and escalating early warnings for risk to response times Understanding the difference between planned and responsive worksWe would be...

Repairs & Maintenance Coordinator 6 month initial contract, full time £18.00 - £20.00 per hour umbrella Full time in office, occasional work from home allowed I am currently seeking a reliable and organised Repairs & Maintenance Coordinator to join a team within a busy council environment. The successful candidate will play a key role in coordinating day-to-day repairs and maintenance works across the housing and property portfolio, ensuring residents receive an efficient, professional, and high-quality service. Key responsibilities will include: * Managing and coordinating responsive repair requests * Liaising with tenants, contractors, operatives, and internal departments * Scheduling works and monitoring progress to ensure deadlines are met * Raising and updating repair orders on internal systems * Handling customer enquiries and resolving issues professionally * Maintaining accurate records and ensuring compliance with service standards and...

Service Coordinator Sheffield 3 month contract with potentail to become permanent 08:30 - 17:00 Monday to Friday (40 hours) £15.75ph PAYE We are seeking a Service Operations Coordinator to support a technical service team within a manufacturing facilty. The successful candidate will play an important role in coordinating service activities, supporting field engineers, and ensuring a high level of customer service. Key Responsibilities: Respond to incoming customer requests and enquiries in a professional and timely manner. Coordinate and schedule maintenance visits, reactive callouts, follow-up appointments, commissioning tasks, and additional service work. Plan and organise engineer schedules to ensure efficient use of resources. Maintain accurate service records, including updating job information within internal systems. Coordinate the availability of spare parts and equipment required for scheduled service work and repairs. Support engineers with operational...

Role: Training Coordinator Hours: Monday to Friday, 9:00am – 5:00pm Hourly Rate: £14 per hour   We are recruiting on behalf of our client, a growing plant hire business, for a Training Coordinator. The successful candidate will support the full administration and coordination of the training department.   Main Responsibilities Build and maintain strong working relationships with third-party organisations, including IPAF and PASMA. Respond to training enquiries promptly and professionally. Support reporting of Training Department sales figures. Coordinate training courses, including IPAF, PASMA, and additional training services as the business grows. Make around 30 warm sales calls daily to existing, lapsed, and renewal customers to generate new bookings. Order and manage training consumables and equipment, including PPE, harnesses, refreshments, tea, and coffee. Upload completed training records within required timescales to ensure compliance with awarding bodies. Enrol delegates...