82 customer services advisor jobs found

Join a well-established Housing Association in a fast-paced and rewarding Customer Service Advisor role, supporting a busy Customer Contact Centre at the heart of service delivery. This is an excellent opportunity for a Customer Service Advisor to make a real impact while supporting residents, applicants and external agencies across a range of housing services including repairs, rents and homelessness. This role would suit an experienced Customer Service Advisor, Contact Centre Advisor or Housing Customer Advisor with previous social housing experience who enjoys working in a high-volume environment and delivering excellent customer service. Customer Service Advisor duties: Making high volumes of outbound calls to gather and verify customer information as part of the Everyone Matters programme Handling inbound enquiries via phone, email, text and other communication channels Having sensitive and supportive conversations to identify vulnerabilities and additional customer needs...

Description Our Lincolnshire local government clients seek a Customer Service Advisor, Care & Wellbeing. In this crucial and sensitive role within Children's Services, you'll be the first point of contact for anyone who calls Customer Services to report concerns about a child. This will include taking calls from members of the public and professionals such as Police Officers, Nurses and School Teachers. You'll need your clear, concise, and cool-headed communication style to provide information. If you enjoy working in a fast-paced environment, with plenty of variety and the chance to learn new things, then this is the role for you! This will be an office-based role. Responsibilities It will be your responsibility to gather as much information and detail from the caller as possible, using your professional curiosity to fact-find information and, more importantly, not to take anything at face value. This will all be captured by you, written up against a framework onto our...

Customer Service Advisor 📍 Location: Belfast 💷 Pay: £13.97 - £32.55 per hour (depending on shift pattern) 📄 Contract: Temporary ongoing 📅 Start Date: 22/06/2026 Working Hours 37.5 hours per week 5 days over 7 (including weekends and bank holidays) Training Full-time (37.5 hours per week) for 4 weeks 100% attendance required during training About the Role We're inviting you to bring your skills to a role that truly makes a difference. Join the UK's largest telecommunications provider, trusted for over 85 years to handle 999 emergency calls. Working as part of a 24/7 operation, you'll play a vital role in providing critical services where speed, accuracy and clear communication can save lives. This team supports: Emergency calls (999/112) Directory enquiries ((phone number removed)) Relay UK servicesAs a Customer Service Advisor, you'll be the first point of contact for individuals during urgent and often distressing situations. You'll remain calm, gather key information...

JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE: 22nd June 2026 CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and...

JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Newport - Tredegar Park moving to Cardiff from September 2026 HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend working, Sat 9-5 and Sun 11-4pm on a rotational basis. The first 3 months will be 100% office based. Please that from September we will be moving into our new, modern office in Cardiff where you will be required to spend two days per week or 40% of your work time. START DATE: 22nd June 2026 CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers? Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and...

We're looking for a proactive and approachable individual to join a customer support team focused on delivering high-quality service. You'll play a key role in ensuring customers receive the support and guidance they need, helping to maintain a smooth and positive experience. Responsibilities Providing friendly and professional customer support Responding to queries and resolving issues efficiently Supporting day-to-day operations across multiple sites Sharing accurate information on processes and services Working closely with internal teams to improve the overall customer experience About You Previous experience in a customer-facing or service-based role Confident communicator with strong interpersonal skills Organised, with the ability to manage tasks across different locations Proactive, reliable, and solutions-focused

Outbound Calling & Customer Qualification Executive Location: Leeds, LS15 Hourly Rate: £12.71 per hour (paid weekly) Hours: Monday - Friday, 8:00am - 5:00pm Contract: Initially 6 weeks We are looking for a confident and professional individual to join our team on a temporary basis to support our sales department through outbound customer calls. The Role You will be responsible for contacting potential customers, introducing our services, and qualifying leads before passing suitable opportunities to the sales team. Key Responsibilities Making outbound calls to potential customers Asking qualifying questions and gathering key information Updating customer records accurately Passing qualified leads to the sales team Maintaining a professional and positive telephone manner Working towards daily call and lead targets What We're Looking For Confident communication skills Good telephone manner Previous customer service, telesales, or call handling experience preferred...

Customer Service Advisor (Ongoing) Location: Swadlincote / Church Gresley  Pay Rate: £12.71 per hour Hours: Monday to Friday, 8:00am – 5:00pm (1 hour unpaid break) We are currently recruiting for a Temporary Customer Service Advisor to join a busy and fast-paced Collections Team based in Church Gresley. This is an ongoing temporary opportunity ideal for someone with strong communication skills, a professional telephone manner, and a positive, proactive attitude. Key Responsibilities: Responding to customer enquiries via telephone and email in a professional and timely manner Resolving customer issues and complaints efficiently and effectively Acting as the main point of contact for external hauliers experiencing collection issues on customer sites Handling challenging situations confidently while ensuring excellent customer service Maintaining accurate records of customer interactions, resolutions, escalations, and process updates Providing accurate information regarding...

An established social housing provider in West Wales is looking for an experienced Customer Service Advisor to join its busy customer contact team on a temporary basis until 31st September initially. This is a great opportunity for someone with strong customer service or contact centre experience who enjoys helping customers and working in a fast-paced environment. The team manages a wide range of tenant enquiries relating to housing services, including ASB and general tenancy queries. Key Responsibilities of a Customer Service Advisor: Handling incoming customer enquiries via phone and digital channels Supporting tenants with a range of housing-related queries Ensuring enquiries are accurately logged and progressed using Microsoft Dynamics Providing a professional, empathetic, and customer-focused service Working closely with internal housing teams to resolve issues effectively Supporting a busy contact function during a period of internal changeAbout You: Previous experience...

We are seeking a Temporary Customer Service Advisor to provide exceptional support to customers in a fast-paced retail environment. This role requires strong communication skills and a focus on delivering outstanding service. Client Details Our client is a well-established organisation within the retail industry, known for its commitment to providing excellent customer experiences. Operating as part of a medium-sized team, they pride themselves on their professional approach and customer-focused ethos. Description Respond to customer queries via phone and email channels. Resolve customer complaints and escalate issues when necessary. Provide accurate information about products, services, and promotions. Process orders, returns, and exchanges efficiently. Maintain accurate customer records and update databases as required. Collaborate with team members to ensure a seamless customer experience. Meet and exceed customer service performance metrics. Assist with general...

Customer Service/Complaints Handler’s – Immediate Start (6 Roles) Global Financial Services Business | Redhill | £15.66 per hour We’re partnering with a leading global organisation to recruit 6 x Customer Service Advisors to join their fast-paced complaints team on a temporary basis, starting on 1st June 2026 for up to 6 months. If you thrive in a high-volume, regulated environment and enjoy resolving complex customer issues with pace and precision, this is a fantastic opportunity to step into a dynamic and impactful role. The Role You’ll be at the heart of customer resolution—handling a mix of calls and written complaints, investigating issues, and delivering fair, compliant outcomes. You’ll work closely with internal teams, external partners, and dealerships to resolve matters quickly and effectively. What You’ll Be Doing * Managing a high volume of incoming calls and written complaints * Investigating issues thoroughly to identify root causes * Delivering clear,...

Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth on a 6 month fixed term contract. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This could suit someone who has worked in retail and dealt with customer enquiries on the phone or someone looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role.  You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third...

4Recruitment Services  are seeking an Occupational Health Nurse Advisor. The postholder will form part of a strong team of advisors providing a professional, proactive and comprehensive Occupational Health service for managers and employees on matters relating to the health, safety and wellbeing of the working population.  The postholder will support provision of the extended occupational health services across the council through the range of external organisations such as counselling, physiotherapy, and occupational health physician. DUTIES AND RESPONSIBILITIES INCLUDE: Deliver health surveillance, health assessments and preplacement services, reporting to managers and senior officers on the health and safety of fitness for role and providing an evaluation of the effectiveness of interventions Case management, being competent and confident providing clear, practical guidance that supports both employers and employees, drawing on your professional judgement and up-to-date...

Payroll Manager / People Services Lead Interim / Fixed-Term Opportunity | Senior Leadership Role | Band 8a We are supporting a large and complex organisation in appointing an experienced Payroll Manager / People Services Lead to take ownership of a critical function during a key period of change. This is a high-impact leadership role, suited to an individual who can quickly establish credibility, stabilise services, strengthen controls, and drive continuous improvement across a multi-layered payroll environment. The Role Reporting into senior leadership, you will lead the payroll function, ensuring the accurate, compliant, and timely delivery of payroll via outsourced providers. You will act as the strategic lead for payroll operations, working closely with internal stakeholders and external partners to improve performance, enhance governance, and shape future service delivery. Key Responsibilities * Ensure accurate and timely payroll delivery through outsourced service...

Are you an experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Administrator Shifts: Monday - Friday, 2 shifts on rotation 7.30am-4.30pm and 8.30am - 5.30pm Pay: £13.45 per hour Duration: 6-12 months Location: Holcim, High Rd offices, Nether Kellet, Canforth, LA6 1EA Main tasks include * Recording goods in/out * Liaising with suppliers to resolves any invoice queries * Answering the telephones and passing on messages in a professional manner * Matching invoices and purchase orders * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent IT skills and proficient in the use of Google suite & Microsoft Office suite * Flexible and adaptable attitude with ability to prioritise a range of different tasks. * Exceptional...

Health Business Centre Advisor Location: Ipswich Pay Rate: £13.05 per hour Status: Temporary Contract until Mid-November 2026 About the Role The Health Business Centre (HBC) is a countywide service providing central coordination for Health & Children’s Centre performance indicators, alongside Health Visiting and School Nursing administration. The HBC also acts as a key point of contact for children, young people, families, and partner agencies. We are looking for a proactive and organised Health Business Centre Advisor to join our busy team. You will support the delivery of a countywide duty service, responding to telephone calls, emails, and written communications, while providing a high standard of administrative support to help achieve service performance targets. The service operates Monday to Friday, 9:00am – 5:30pm Main Purpose of the Role To provide high-quality administrative and customer support to children, young people, families, and partner agencies, ensuring...

Build Recruitment are recruiting on behalf of a leading Property Services provider for Customer Care Advisors to work on a temp/contract basis, with potentially a view to go permanent. The Advisor is responsible for managing the end-to-end workflow of FM-related issues reported by customers. This includes logging, allocating, and updating both planned and reactive service requests, coordinating with FM Operations teams and the contractor supply chain to ensure timely resolution. Operating within a 24/7/365 helpdesk environment, the FM Helpdesk Advisor contributes directly to the continuity and quality of service delivery. The role involves regular interaction with internal stakeholders and external suppliers, requiring a high level of responsiveness, accuracy, and customer service. Responsibilities include responding to phone calls and emails, recording service requests with precision, and escalating issues in line with established procedures. Experienced in the use of CAFM...

Housing Advice Officer A local authority is seeking an experienced Housing Advice Officer to join their Housing team. This role will involve delivering housing advice and homelessness services in line with the Housing Act 1996 and the Homelessness Reduction Act 2017. Key Responsibilities Assess and manage homelessness applications in line with current legislation Provide housing advice to applicants, landlords, and partner agencies Support homelessness prevention activities and temporary accommodation placements Manage Housing Register applications within a choice-based lettings scheme Maintain accurate records and contribute to statutory reporting requirements Work closely with Housing Advice Assistants and partner organisations to deliver effective housing solutions Requirements Experience working within housing options, homelessness, or housing advice services Good knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication, negotiation, and...

Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 26th May Type: Temporary ongoing with potential to become permanent Pay: £12.71/hour for the first 12 weeks whilst training £13.22/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (37.5 hrs/week): Core hours: Monday to Friday between 07:00am - 22:30pm (occasional weekends)Training: First 5 weeks, Monday-Friday, 9:00am-3:00pm and remaining 2 weeks, Monday-Friday 9:00am-4:00pm Post-training: Rotating shift system based on business needs Occasional requirement to work a weekend if staffing levels are low. Key...

Belmont Recruitment are currently seeking experienced candidates for a number of Patient Services Assistant vacancies working with our client based in Lincolnshire. These are temporary assignments for an initial duration of three months, working 37.5 hours per week, Monday to Friday. The successful candidates will provide a high-quality patient booking and telephone support service within the Outpatients department. This will involve arranging both routine and pathway appointments, updating patient records, managing waiting lists, and ensuring national and local targets are met. Main Duties: * Handling a high volume of inbound and outbound telephone calls from patients and healthcare professionals * Booking, amending and cancelling outpatient appointments * Updating and maintaining accurate patient records using internal systems * Liaising with clinicians, secretaries and departmental staff to coordinate appointments * Providing patients with clear and accurate...