60 resident liaison officer jobs found

Resident Liaison Officer - Weybridge-  Planned Maintenance  Salary: £18-£22ph  Location: Weybridge Job Type: Temporary Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Weybridge area. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with...

We're recruiting an experienced Resident Liaison Officer to support a programme of construction and refurbishment works, acting as the key link between residents and delivery teams. This is a resident-focused role ensuring clear communication, strong engagement and effective resolution of issues throughout project delivery. The successful candidate will play a vital role in minimising disruption and maintaining positive relationships with residents during works. The Role - Act as the primary point of contact for residents, providing clear and regular updates on works, timelines and project progress. - Build and maintain positive relationships with residents, ensuring they feel informed, supported and engaged throughout the programme. - Manage and resolve resident enquiries and complaints promptly and professionally, minimising disruption and escalation. - Conduct site and home visits to discuss works, address concerns and gather feedback from residents. - Liaise closely with...

Resident Liaison Officer - Properties around London- Internal & External Planned Maintenance  Salary: £18-£20ph Location: Properties Around London (M25) Job Type: Temporary to Permanent  Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their internal & external planned maintenance team in the properties around London (M25). This role focuses on internal projects and involves working in occupied properties and offices. Key Responsibilities: Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive...

Resident Liaison Officer (RLO) Location: Cardiff Working Hours: 08:00 – 16:30 Contract Type: Fixed Term (TBC) Salary: £32,000 per annum Overview: We are currently seeking an experienced and proactive Resident Liaison Officer to join our team. This role is key in maintaining strong relationships between residents and site teams, ensuring clear communication and a smooth delivery of works. Key Responsibilities: Act as the main point of contact for residents, providing regular updates on project timelines, upcoming works, and any disruptions Liaise closely with site teams, contractors, and project managers to ensure effective communication and issue resolution Arrange and carry out home visits to discuss works, conduct surveys, and coordinate access requirements alongside the site manager Support vulnerable residents, including elderly and non-English speaking individuals, ensuring their needs are met throughout the project Handle complaints and concerns professionally,...

Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) £35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between £70m-£100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team &...

About the Role Basildon Council, in partnership with Vivid Resourcing, is seeking three dedicated and people-focused Client Resident Liaison Officers to support the smooth delivery of major works programmes across our housing services. You’ll be the vital communication link between residents, contractors, technical teams and internal colleagues—ensuring that tenants and leaseholders feel informed, supported and heard throughout the lifecycle of each project. This is a rewarding, resident-facing role ideal for someone who thrives on relationship-building, problem-solving, and helping residents navigate essential improvements to their homes. What You’ll Be Doing Resident Engagement & Support * Act as the primary contact for tenants and leaseholders throughout major works. * Provide clear, accessible information through newsletters, notices, and direct communication. * Carry out home visits to understand resident needs, gather feedback, and support individuals with...

Resident Liaison Officer Harlow District Council 12 months, Full Time £200 per day umbrella Location: Harlow Vivid Resourcing are delighted to be supporting Harlow Council to recruit 3 temporary Resident Liaison Officers on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 3 days per week. You must be able to drive and have access to a car. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints...

CSS Recruitment are currenlty looking for a skilled Resdient Liaison Officer in Hemel Hempstead. Duration until roughly August 2026. Projects on social housing developments across Hemel Hempstead. Previous experience required. Please contact Emma at CSS for further details and to apply

4Recruitment Services are seeking a Resident Liaison & Safety Officer for our clientbased in High Wych, Hertfordshire.  The role will require some travelling between sites including Braintree, High Wych, Bishops Stortford. Our client provides retirement housing  for  people over the age of 55. You will be required to: Ensure the safety and security of the property Ensure all health & safety, safeguarding and fire management concerns are reported immediately, and monitored as required. Access is provided to facilitate maintenance and servicing requirements to communal areas Dealing wIth any with anti social behaviour. This role is perfect for someone with facilities management experience who is committed to ensuring the safety, security, and well-being of residents in retirement housing. DUTIES AND RESPONSIBILITIES INCLUDE: To be a key-holder for the building and ensure security of the communal areas and facilities To be the first point of contact and manage access to...

Join a leading property services contractor in a rewarding role that directly supports residents and communities, on an initial 6-month contract with strong potential to become permanent. This Customer Liaison Officer position offers the opportunity to work across Yorkshire, supporting a large-scale retrofit and sustainability programme improving homes and energy efficiency across the region. You’ll play a key role in delivering resident-focused engagement, ensuring customers are fully informed, supported, and confident throughout the works being carried out in their homes. This is a fantastic opportunity for someone who thrives in a people-facing role, enjoys problem-solving, and takes pride in delivering excellent customer service. We’d love to hear from anyone with experience as a Customer Liaison Officer, Resident Liaison Officer, Tenant Engagement Officer, Housing Officer, or in a similar customer-facing role within housing, construction, or property services. As a...

Resident Liaison Officer Resident Liaison Officer required on a short term fixed contract within the Leeds area  Job Description Leading resident communications across various housing projects in Leeds as a Resident Liaison Officer. Coordinating appointments between residents and site teams to ensure the smooth delivery of essential services. Resolving resident queries promptly and professionally to maintain high satisfaction levels in the Leeds area. Managing documentation and reports related to engagement for this specialist housing role. Ensuring health and safety compliance is met at all times while visiting resident properties. Skills / Qualifications Experienced professional with a proven track record in resident engagement or social housing. Excellent communication skills are essential for this Resident Liaison Officer position. Full UK Driving License is required to travel between different sites across Leeds and surrounding areas  Strong IT proficiency...

Admin Support Hourly rate: £16.77 per hour PAYE Location: London SE1 Job Type: Full-time temp till December 2026We are seeking a Support Officer to join a dynamic team within the FRA Delivery Team. This role is crucial for enhancing customer liaison and satisfaction, continuous improvement, and effective delivery of services. The Support Officer will play a key role in supporting various programmes and ensuring effective communication with residents throughout the service delivery process. Day-to-day of the role: Provide back-office support to the Surveying & Voids Team. Support the delivery of various programmes and ensure effective resident liaison. Develop and maintain relationships with internal and external stakeholders to support our customers. Advise and support customers in resolving their queries and issues, ensuring proactive resolutions are identified. Update and maintain systems/records to ensure information/data is kept up to date and accurate. Follow health...

Job Title: Tenant Liaison Officer Location: Sheffield Rate: £18.50 per hour Contract: Ongoing (Immediate Start) We are currently recruiting for an experienced Tenant Liaison Officer to join a respected regional contractor delivering a major decarbonisation programme across Sheffield and the surrounding areas. This is an excellent opportunity to join a well-established and highly regarded company, known for having a strong pipeline of work in the region and a positive, supportive working environment. The scheme offers a steady, long-term workload, with the potential to run for up to three years, providing strong job security and continuity. Key Responsibilities: * Act as the key point of contact between residents and the site team * Keep tenants fully informed of works, timelines, and any disruptions * Handle resident queries and complaints professionally and efficiently * Support the successful delivery of retrofit and decarbonisation works...

Site Manager Needed |12-Month Contract (Temp to Perm Option) | Occupied Residential High-Rise Block | Start 20th May I’m working with a leading Tier 1 social housing main contractor on a fantastic opportunity for an experienced Site Manager to join a £1m scheme on an occupied high-rise residential block. This is initially a 12-month contract, with a genuine temp-to-perm option for the right individual. The Project The scheme involves day to day Site Management tasks including installation of smoke detection and ventilation systems within a live occupied residential environment, so experience working in social housing, local authority, or occupied blocks is essential. This is a highly client-facing role, requiring someone comfortable managing: day-to-day site operations resident liaison / live environment challenges subcontractor coordination H&S and programme management reporting and site documentationThey are looking for Proven Site Manager experience in occupied...

A well‑established social housing provider in Essex is seeking to appoint a Senior Project Manager, focusing on delivery, on a temporary basis to support the delivery of a large and ambitious housing capital investment programme focused on occupied homes. Senior Project Manager * Role: Senior Project Manager – Delivery * Rate: £525 per day (umbrella) * Location: Essex * Contract Length: 12 months (with an option for a further 12 month extension) * Contract Type: Temporary, Full Time * Working Arrangements: 3 days per week on site * Closing Date: 16th April 2026 Senior Project Manager – Overview * This is a senior delivery role within Housing Services, responsible for leading the planning, coordination and delivery of housing capital works, planned maintenance and repairs programmes. * The successful individual will work closely with senior housing leaders to ensure programmes are delivered safely, compliantly, on budget and with a strong focus on resident...

Housing Officer – Temp Location – London Rate - £26-30ph Hyperion Partners are working with a leading housing association to recruit a Housing Officer to provide a high-quality housing management service to residents. This is a fantastic opportunity for a motivated professional passionate about supporting tenants and delivering excellent customer service within the social housing sector. The Role As a Housing Officer, you will be responsible for the day-to-day management of tenancies, ensuring compliance with tenancy agreements, and supporting residents to maintain their homes. You will work closely with colleagues across housing management, repairs, and tenancy enforcement teams to deliver a safe, secure, and well-managed housing service. Key Responsibilities * Manage a caseload of tenants and leaseholders, providing advice and support on tenancy rights, obligations, and housing services. * Conduct tenancy visits and inspections, ensuring properties are well-maintained...

Project Liaison Officer 📍 Nottingham (Hybrid working) 💼 3-Month Contract Initially ⏰ Full-Time – 37 hours per week (Mon–Fri, 08:30–17:00) 💰 £16.90 PAYE / £21.94 Umbrella 📅 Start: ASAP A local authority client is seeking an experienced Project Liaison Officer to join their Commercial Service team on a short-term contract to cover sickness absence. This is a fantastic opportunity for someone with strong customer engagement and stakeholder management experience within housing, construction, or public sector environments. The Role You will act as a key link between customers, tenants, and project teams, ensuring clear communication and high-quality service delivery across housing-related projects. This is a hybrid role, with a base office and regular on-site/community engagement. Key Responsibilities * Act as the first point of contact for customer enquiries, coordinating responses and ensuring effective resolution * Investigate and manage customer complaints, ensuring they...

Housing Officer / Tenancy Sustainment Officer Location: Woodford Green (Office-based with travel) Contract: Temporary (3–6 months) Hours: Full-time, 36 hours per week Start Date: ASAP Rate: * PAYE: £142.20 per day * Umbrella: £187.00 per day About the Role An excellent opportunity has arisen for an experienced Housing Officer / Tenancy Sustainment Officer to join a busy local authority housing team on a temporary basis. Working within a community-focused environment, you will play a key role in supporting vulnerable residents to sustain their tenancies and maintain safe, stable living conditions. Key Responsibilities * Identify vulnerable residents and provide tailored tenancy sustainment support * Work closely with partner agencies to ensure residents receive appropriate care and services * Support tenants with rent management and prevention of tenancy breaches * Address complex issues including hoarding, mental health, and social challenges * Manage...

Job Title: SEND Learning Support Assistant Location: Elm Park, Havering Salary: £90 – £95 per day Contract Type: Full-Time / Part-Time (Flexible) About the School ANZUK Education are proud to be partnered with a welcoming and inclusive secondary school in the Elm Park area. The school are dedicated to providing a nurturing, ambitious, and highly supportive environment for pupils with Special Educational Needs and Disabilities (SEND). With a focus on individual progress and inclusive practice, the school offer a rewarding atmosphere for staff who are passionate about making a difference. The Role We are seeking a patient, empathetic, and resilient SEND Learning Support Assistant to join our team in Elm Park. This role involves supporting pupils with various needs, which may include Autism (ASD), ADHD, SEMH, or Moderate Learning Difficulties (MLD). You will work closely with the Class Teacher and SENCO to ensure that every child can access the curriculum and feel supported in their...

Nights Senior Care Assistant Location: Cwmbran (NP44) Shifts: 12.15hr Contract: Flexible/Agency - offered based on your availability Salary: £14.84 per hour (PAYE) + holiday pay Holiday pay is separate, NOT inclusive of your hourly pay. i.e. £12.50 + holiday pay About the Role: As a Senior Care Assistant, you'll work closely with Management to deliver high standards of physical, emotional, and social care tailored to individual needs. You'll act as a role model for junior staff, led by example on shift, contribute to care planning, and help promote independence and dignity in a safe and stimulating environment. Additionally, you will assist residents where necessary, with personal needs, toileting requirements, use of mobility aids. Furthermore, you will be contributing to activities and day care programs that residents can engage in to improve their quality of life alongside monitoring residents' conditions closely and promptly report any changes. It is essential...