54 resident liaison officer jobs found

Resident Liaison Officer (RLO) – Temporary Contract Location: Kent (Faversham, Kemsley, Sittingbourne & Newington areas) Duration: Approx. 5 weeks (depending on project) Start: Immediate / Short notice Rate: Competitive (DOE) Company Overview Actaris Site Services are supporting a leading contractor delivering planned works across social housing schemes in Kent. We are currently recruiting experienced Resident Liaison Officers (RLOs) to support multiple short-term projects. Role Overview As a Resident Liaison Officer, you will act as the key point of contact between site teams and residents, ensuring works are delivered with minimal disruption and maintaining strong communication throughout the programme. Key Responsibilities * Liaise with residents prior to, during, and after works * Arrange and manage resident appointments and access * Handle resident enquiries, concerns, and complaints professionally * Provide clear updates on works, schedules, and any...

Temporary Resident/Customer Liaison Officer Location: Crewe/Chester/Stoke areas Contract: Temporary (initial 4 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Crewe area. This role is initially offered on a 4 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Resident/Tenant Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about...

Resident Liaison Officer (RLO) Location: Hackney, London Contract: 6-8 Month Fixed-Term Contract Sector: Social Housing / Planned Maintenance £18.00per hour Overview We are currently seeking an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering planned maintenance works within the Social Housing sector across Hackney. This is an excellent opportunity for a customer-focused professional with experience managing resident relationships throughout refurbishment and maintenance programmes. The successful candidate will act as the key point of contact between residents, site teams, and the client, ensuring works are delivered with minimal disruption while maintaining high levels of customer satisfaction. Key Responsibilities Serve as the primary point of contact for residents before, during, and after works are carried out. Build and maintain positive relationships with tenants, leaseholders, client representatives, and site teams. Conduct resident...

About the Role Basildon Council, in partnership with Vivid Resourcing, is seeking three dedicated and people-focused Client Resident Liaison Officers to support the smooth delivery of major works programmes across our housing services. You’ll be the vital communication link between residents, contractors, technical teams and internal colleagues—ensuring that tenants and leaseholders feel informed, supported and heard throughout the lifecycle of each project. This is a rewarding, resident-facing role ideal for someone who thrives on relationship-building, problem-solving, and helping residents navigate essential improvements to their homes. What You’ll Be Doing Resident Engagement & Support * Act as the primary contact for tenants and leaseholders throughout major works. * Provide clear, accessible information through newsletters, notices, and direct communication. * Carry out home visits to understand resident needs, gather feedback, and support individuals with...

Resident Liaison Officer Harlow District Council 12 months, Full Time £200 per day umbrella Location: Harlow Vivid Resourcing are delighted to be supporting Harlow Council to recruit 3 temporary Resident Liaison Officers on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 3 days per week. You must be able to drive and have access to a car. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints...

We are currently recruiting for an experienced Tenant Liaison Officer to support a leading Housing Association across Birmingham, Coventry, and Worcester. This is an excellent opportunity to join a busy team delivering essential repairs and maintenance programmes within occupied residential properties. The Role As a Tenant Liaison Officer, you will act as the key point of contact between residents, contractors, and the Housing Association throughout planned and ongoing maintenance works. You will be responsible for ensuring residents are kept fully informed, supported, and updated throughout the duration of repair and refurbishment projects. Key Responsibilities of a Tenant Liaison Officer: Liaise with tenants before, during, and after repairs and maintenance works. Provide clear and timely communication regarding project schedules, access requirements, and any changes to planned works. Manage resident expectations and resolve queries or concerns professionally. Support site...

Join a leading social housing contractor delivering a major retrofit and decarbonisation programme across the North West. This is a rewarding opportunity to support residents through energy-efficiency improvements that will make homes warmer, greener, and more affordable to run. As a Customer Liaison Officer, you'll be the key point of contact for residents, ensuring they are informed, supported, and engaged throughout the delivery of planned works. Key Responsibilities Arrange and follow up retrofit survey appointments, including no-access properties Build positive relationships with residents and local communities Communicate planned works clearly and effectively Manage customer enquiries, concerns, and complaints professionally Coordinate property access to support project delivery Resolve access issues and escalate concerns when required Maintain accurate records of resident interactions Support community engagement activities across the programmeWhat We're Looking For...

Join a leading social housing contractor in a rewarding role that puts residents at the heart of major retrofit and decarbonisation projects. This Customer Liaison Officer position offers the opportunity to work on a large-scale programme improving the energy efficiency of homes across the North West, helping residents understand and engage with works that will make their homes warmer, more sustainable, and more cost-effective to run. This is a 4-week temporary contract with an immediate start available, offering consistent work with a well-established social housing contractor. You'll act as the key link between residents, communities, and operational teams, ensuring customers are kept informed, supported, and engaged throughout the delivery of works. We'd love to hear from anyone with a background as a Customer Liaison Officer, Resident Liaison Officer, Tenant Liaison Officer, Housing Officer, Customer Service Advisor, Community Engagement Officer, or someone with experience...

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in the city of london who are looking to appoint a After Sales Officer for the 3 months ongoing, at the rate of £21.27 per hour Paye Job responsibilities To provide an effective and customer-focused after-sales service for residents following the handover of new homes. The After Sales Officer will manage defects and warranty issues, liaise with contractors and developers, monitor performance, and ensure residents receive a high-quality service throughout the defects liability period. You must have staircasing experience.. Commission - £500 per month by hitting targets that are set on a monthly basis. Hybrid - 2-3 days in the office. Non negotiable - Tues Weds every week - Every other week they need to 3 days (3rd day your choice). Customer Service & Resident Support Act as the primary point of contact for residents regarding defects and...

Housing Liaison Officer North London  3 to 6 month ongoing contract Full time hours Monday to Friday 9am to 5pm  Role Purpose  To be part of a team delivering a high quality, consistent, flexible, value for money comprehensive service to tenants including, new tenancies and tenancy changes interviewing service users and dealing with general enquiries. To be responsible for a range of tenancy management duties and be a visible presence with residents on our estates.  Ensuring tenants are well cared for, neighborhoods are clean and safe and resident satisfaction is high. Responsibilities To take part in the organisation’s response to emergencies, helping to co-ordinate actions and providing support to residents. To respond to and manage incidents of low level anti-social behaviour, including harassment, nuisance, and neighbour disputes, taking appropriate action in liaison with Haringey Council, Police and other agencies. To take enforcement action to resolve anti-social...

We are seeking an experienced Logistics Manager to join a prestigious office block project in South Kensington on behalf of a well-established national main contractor. This is an excellent opportunity for a proactive and highly organised individual with previous experience managing logistics on large-scale construction projects. The successful candidate will play a key role in ensuring the smooth day-to-day operation of site logistics, maintaining high standards of safety, efficiency, and stakeholder communication throughout the project lifecycle. Essential Requirements Applicants must hold valid and in-date certifications, including: Traffic Marshal / Vehicle Banksman Ticket (essential) CSCS Card SMSTS or SSSTS (preferred) First Aid at Work (preferred) Any other relevant logistics and site management qualificationsKey Responsibilities Manage all site logistics operations to ensure the efficient movement of personnel, plant, equipment, and materials. Coordinate deliveries,...

An exciting opportunity has arisen for an experienced Highway Communications Officer to come and join a busy client in the Manchester area on an initial 6 month contract basis. The main duties of the experience Highway Communications Officer are: Coordinate and communicate information relating to road closures, roadworks, traffic management measures and highway improvement projects. Prepare, draft and distribute stakeholder communications including letters, emails, notices, briefings and project updates. Act as a key point of contact for residents, businesses, councillors, contractors, utility companies, emergency services and other stakeholders. Respond to enquiries and correspondence in a professional, timely and customer-focused manner. Manage and monitor shared inboxes, ensuring enquiries are logged, tracked and responded to within agreed timescales. Liaise with internal departments, highways engineers, project managers and external partners to gather and share information....

Student Support Officer | Corby, Northamptonshire Student Support Officer | Full-Time Opportunity | Corby Tradewind Recruitment are currently seeking a dedicated and compassionate Student Support Officer to join a supportive secondary school in Corby. This rewarding role is ideal for individuals who are passionate about helping young people overcome barriers to learning, improve their wellbeing, and achieve their full potential. The successful candidate will work closely with students, pastoral teams, teachers, and parents to provide effective support both inside and outside the classroom. The Role: Provide pastoral and behavioural support to students across the school Build positive relationships with pupils to promote engagement and attendance Support students experiencing social, emotional, or behavioural challenges Work alongside teachers and pastoral leaders to implement support strategies Monitor student wellbeing and progress, maintaining accurate records Liaise...

Job Title: No Access Investigation Officer - (Housing) Location: Newham Contract Type: Temporary - initially 6 months Rate: £21.91 PAYE hour Are you passionate about ensuring resident safety and legal compliance? Do you thrive in a collaborative environment where your skills can make a difference? Join our client as a No Access Investigation Officer and play a vital role in supporting the community! About the Role: As a No Access Investigation Officer, you will be instrumental in resolving persistent no-access cases within our housing stock. This dynamic position involves: Investigating and managing a caseload of no-access properties through home visits and resident engagement. Coordinating access for essential inspections (gas, electrical, fire & building safety). Supporting vulnerable residents and upholding tenancy conditions. Collaborating with legal teams to escalate unresolved cases and prepare documentation for court.Key Responsibilities: Conduct interviews with...

Planner Based in Lambeth Temp-Perm Fully Office based About the Role We are seeking an organised and proactive Planner to join our social housing team. The successful candidate will be responsible for scheduling and coordinating repairs, maintenance, and operational works to ensure excellent service delivery to residents and clients. Working closely with operatives, supervisors, subcontractors, and residents, the Planner will ensure appointments are efficiently arranged, resources are effectively allocated, and all works are completed within agreed service levels and contractual requirements. Key Responsibilities Schedule and allocate repair, maintenance, and void property works to operatives and subcontractors. Manage diaries and workloads to maximise productivity and meet performance targets. Liaise with residents to arrange, confirm, and amend appointments as required. Monitor job progress and make adjustments to schedules in response to changing priorities. Ensure...

Repairs Maintenance Planner Location: Kingston Upon Thames Rate: Up to £19ph Contract: Temporary - 3 Months Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit a Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames. This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of planned maintenance works. Key Responsibilities Scheduling appointments and managing resident diaries. Planning and coordinating operatives' and contractors' workloads. Liaising with...

Are you an experienced Housing Officer with a strong understanding of Part VII of the Housing Act 1996? We are working with a forward-thinking Local Authority seeking a skilled professional to join their Housing Service and play a key role in managing an increasing volume of statutory housing reviews and accommodation offers. This is an exciting opportunity to join a busy service during a period of transformation and make an immediate impact supporting vulnerable residents while ensuring legal compliance across homelessness decision-making. The Role You will be responsible for managing and determining reviews under Part VII of the Housing Act 1996, ensuring decisions are legally robust, evidence-based and delivered within statutory timescales. You will also oversee and make offers of suitable accommodation, including both Temporary Accommodation and settled housing solutions. Key Responsibilities Conduct statutory reviews under Part VII of the Housing Act 1996. Assess complex...

Safer Communities Officer Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: £23.05 per hour PAYE £30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer/ Community Safety Officer Anti-Social Behaviour (ASB) Officer Community Protection Officer Neighbourhood Safety Officer Enforcement Officer (Community Safety) Public Protection Officer To support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external...

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Police Staff Investigator - PVP 📍 Location: Gainsborough 💰 Pay Rate: £26.00 per hour 📅 Contract: Fixed-term until 31 March 2027 ⏰ Hours: Full Time or Part Time hours available Full time standard - Monday to Friday, 8:00am - 4:00pm 🏢 Working Arrangement: Office-Based (No Hybrid Working) 📌 Vacancies: 5 Positions Available About the Role We are currently recruiting for five experienced Police Staff Investigators to join a Protecting Vulnerable Persons (PVP) team This is an excellent opportunity for qualified investigators with a passion for safeguarding vulnerable people and delivering high-quality investigations. Working within a busy and professional environment, you will undertake enquiries, gather evidence, interview victims,...

Temporary Accommodation Officer We are currently recruiting for a Temporary Accommodation Officer to join a Local Authority on a 3-month ongoing contract. This is a key role within the Hostels Service, supporting the management of temporary accommodation for homeless households. Role Details: Contract: 3 months (ongoing) Hours: Monday to Friday, 9:00am – 5:00pm (35 hours per week) Working Pattern: Hybrid working 3 days in office & 2 from homeAbout the Role: You will be responsible for the day-to-day management of hostel-based temporary accommodation, ensuring residents are supported while maintaining compliance with housing legislation, council policies, and service standards. Working as part of a wider team, you will liaise with internal services such as repairs, cleaning, and support teams to deliver a safe and effective service. Key Responsibilities: Manage a caseload of residents within temporary accommodation, maintaining accurate records and meeting performance...