41 tenant liaison officer jobs found

An opportunity has arisen for an experienced Tenant Liaison Officer (TLO) to join an ongoing project working across Burnley. Role Overview You will act as the key point of contact between residents and site teams, ensuring clear communication and a smooth delivery of works within occupied properties. This is ongoing work with an immediate start available. Key Responsibilities * Liaising with tenants regarding upcoming and scheduled works * Providing clear and timely updates to residents * Coordinating access to properties for trades teams * Ensuring a smooth transition of operatives in and out of homes * Handling tenant queries and resolving issues professionally * Supporting the Site Manager and wider delivery team Requirements * Proven experience as a Tenant Liaison Officer * Strong customer service and communication skills * Ability to manage tenant expectations effectively * Full UK...

Tenant Liaison Officer – Plymouth Commercial Project Location: Plymouth RGB Recruitment are currently seeking a Tenant Liaison Officer for a live commercial project in Plymouth. This is a hands-on role suited to someone who is presentable, approachable, and confident dealing with tenants and site teams alike. Key Responsibilities: Acting as the main point of contact between tenants and the site team Communicating works schedules, updates, and access requirements clearly and professionally Providing excellent customer care and maintaining positive tenant relationships Assisting site management with day-to-day duties Willingness to get stuck in with general labouring tasks when required Requirements: Strong communication and customer service skills Presentable and professional manner Computer literate (emails, basic documents, updates) Happy to support site operations with labouring duties Valid CSCS card (essential) This is a great opportunity for someone who enjoys a varied...

Enjoy competitive hourly pay, paid mileage, and consistent contract work with a leading social housing contractor in Nottingham as a Resident Liaison Officer on a temporary contract. This role offers the chance to act as the key link between residents and site teams during planned works programmes within a supportive and delivery-focused team, making a positive impact on tenant satisfaction and community relationships, all while working in a professional and resident-focused culture that values your communication skills and expertise. You'll be working for a well-known organisation in the social housing sector that values transparency, collaboration, and high service standards. This temporary role offers a strong hourly rate and the opportunity to contribute to essential housing improvement projects where your ability to manage resident relationships will be highly valued. I’d love to see CVs from anyone who has worked as a Resident Liaison Officer, Tenant Liaison Officer,...

Private Rented Sector (PRS) Lettings & Affordability Officer London Borough of Richmond & Wandsworth Location: Bridas House, Wandsworth (Fully office‑based) Contract Type: Temporary Hours: 36 hours Mon to Fri (09:00:AM - 05:00:PM Pay Rate: £20.76 per hour PAYE / £27.07 per hour Umbrella About the Role In this critical front‑line role, you will support households at risk of homelessness by sourcing, securing, and negotiating access to high‑quality and affordable private rented sector properties. You will work directly with clients, landlords, and agents, ensuring placements are sustainable, safe, and financially viable-particularly for those relying on Universal Credit. A key objective of the role is to help reduce the local authority's reliance on Temporary Accommodation, supporting long‑term stability for households while achieving targeted reductions in temporary housing expenditure. You will also contribute to wider strategic initiatives linked to the council's...

I'm looking for a Resident Liaison Officer for an onsite role working with tenants within Social Housing. This role will be covering Cannock. You'll need your own transport for this role, but mileage will be reimbursed The duties of the Resident Liaison Officer will include: Commuicating with tenants & booking in works Attending site visits with Site Manager and the Team Dealing with any issues arising with tenantsI'm looking to speak to a Resident Liaison Officer that has: Previous social housing experience Full UK Driving LicenceAnd in return, the Resident Liaison Officer will receive: £17.42 per hour Mileage expenses paid ongoing workIf you're interested in this Resident Liaison Officer role, then please apply online or call/email (url removed) on (phone number removed) for more info

Company Overview Our client is a forward-thinking local authority based in the East Midlands, committed to improving housing standards, protecting vulnerable residents, and supporting safe and sustainable communities. Due to increased service demand, the council is seeking an experienced Private Sector Housing Officer to join the team on an interim basis. Role Overview We are recruiting a Private Sector Housing Officer for an initial 6-month contract, starting ASAP. The successful candidate will be responsible for delivering a range of statutory private sector housing functions, ensuring compliance with housing legislation and contributing to improved housing conditions across the borough. This is a full-time role, offering competitive rates between £40–£45 per hour, with hybrid working available subject to service requirements. Key Responsibilities * Carry out inspections of private sector residential properties under the Housing Health and Safety Rating System...

Location: Oldham Salary: £30,370 Reporting to the Housing Management PFI Manager, to support the Neighbourhood Co-ordinator to deliver a range of housing related high quality services to our customers and support the development of strong, sustainable communities. You will initially provide support to the team across all the key aspects of housing management including; management of rent arrears, allocation of homes and ensuring the blocks, schemes, streets and neighbourhoods are well maintained. What you’ll be doing To ensure the re-let time is minimised on all voids and to lead on all aspects of the void management process including tenancy termination visits, interview and shortlisting of potential customers. To ensure that appropriate referencing and verification is undertaken on all allocations and liaising closely with contractors to ensure void works meet our re-let standard. To lead on organising and carrying out annual tenancy visits and ensure any actions or...

Description Our local government clients in Nottinghamshire are seeking an Administrative Housing Officer to provide high-quality housing advice and support to customers, including tenancy and estate management. This is a varied, office-based, administrative and customer-facing role supporting tenants, leaseholders and applicants, ensuring services are delivered in line with legislation, policy and best practice. The role plays a vital part in helping people access and sustain safe, decent and affordable homes. The post is focused on office-based, strictly administrative, and customer-facing. A minimum of three days per week in the office and up to two days working from home. Mandatory office attendance on Mondays and Wednesdays. Responsibilities Deliver excellent housing, tenancy and estate management services in line with statutory requirements and council policies. Provide housing advice and support on lettings, allocations, mutual exchanges and tenancy changes. Process...

We are seeking an experienced Housing Officer to deliver a high-quality tenancy management service within a busy Local Authority team. Key responsibilities include managing all aspects of tenancy management such as successions, assignments, mutual exchanges, legal casework, boundary disputes, and preparing statements for court. You will proactively manage anti-social behaviour cases, conduct investigations, liaise with victims and perpetrators, and maintain detailed records. The role also involves identifying vulnerable residents and working with partner agencies to ensure safe and sustainable tenancies. We are looking for a resilient, self-motivated individual who is confident handling confrontation, thinks on their feet, and demonstrates strong attention to detail. Creativity in problem-solving is essential. The role includes lone working, occasional out-of-hours meetings, and daily use of a car - a full UK driving licence is required. How to Apply If you are...

Property Admin Assistant We are currently working with a well-established housing organisation who are looking to appoint a Property Admin Assistant to support their busy repairs team. This is a great opportunity for someone organised, proactive, and customer-focused. The Role You will play a key part in supporting the day-to-day delivery of repairs and maintenance services, ensuring works are logged, tracked, and completed efficiently. Key responsibilities include: Raising and updating repair requests Scheduling works for operatives and contractors Liaising with tenants to arrange appointments Handling incoming calls and emails Updating internal systems and maintaining accurate records Supporting the wider property team with admin tasks What we're looking for Strong administrative skills and attention to detail Good communication skills, both written and verbal Confident using IT systems Ability to prioritise and manage a busy workload Customer-focused approach...

Repairs Supervisor £19/hour West London The Role We are seeking an experienced Responsive Repairs Supervisor to oversee the day-to-day delivery of a busy responsive repairs contract within a social housing environment. This role involves supervising operatives, conducting pre-inspections of tenanted properties, accurately diagnosing building faults, and allocating the appropriate resources to ensure works are completed efficiently and to a high standard. A strong understanding of current damp and mould legislation, including Awaab's Law, is essential. The successful candidate must be confident in carrying out detailed, accurate damp and mould surveys and ensuring full compliance with current legal and regulatory requirements. Key Responsibilities Provide daily supervision and support to operatives delivering responsive repairs. Carry out pre-inspections of tenanted properties to identify defects and scope works. Diagnose building faults across multiple trades and...

Join a dynamic service managing a growing and diverse portfolio of temporary accommodation including council owned stock, leased properties, hostels and nightly paid accommodation both within and outside the borough. This is a varied and hands on role focused on delivering high quality housing management and strong customer support to homeless households. You will provide a proactive, customer focused service that ensures properties are well maintained, compliant, and that residents are supported to sustain their accommodation. What you’ll be doing: • Managing a diverse portfolio of temporary accommodation properties • Delivering enhanced and proactive housing management to homeless households • Ensuring properties remain safe, well maintained and fully health and safety compliant • Supporting residents to maximise tenancy sustainment • Assisting customers with Housing Benefit applications and ensuring rent accounts are correctly set up • Monitoring rent collection and...

Multi Skilled Joiner Temporary on-going Blackburn £21.00 - £22.00 per hour + Company Van provided We are currently partnering with a reputable organisation based in Blackburn to recruit an experienced Multi Skilled Joiner for a temporary opportunity. This is an excellent opportunity to secure long-term work with a supportive and well-established team. The Role As a Multi Skilled Joiner, you will be responsible for delivering high-quality responsive and planned maintenance works within tenanted properties. Your duties will include: Carrying out a wide range of joinery and maintenance repairs Undertaking multi-skilled tasks including basic plumbing, tiling, and patch plastering Responding to emergency maintenance requests Liaising professionally with tenants and resolving customer queries Driving a company vehicle to various properties to complete works About You To be successful in this role, you will have: NVQ Level 2 in Carpentry/Joinery (or equivalent experience)...

A Damp and Mould Building Surveyor is responsible for inspecting properties, diagnosing causes of damp, mould, and condensation, and specifying appropriate remedial works to ensure homes are safe, healthy, and compliant with housing standards. The role involves conducting site surveys, preparing technical reports, liaising with contractors and tenants, and ensuring repairs are completed effectively and in line with regulations and landlord obligations Client Details This is working for a not-for-profit housing association based in the North East of England that manages thousands of homes and provides affordable housing and support services to local communities. It focuses on delivering safe, well-maintained homes, investing in neighbourhood improvements, and supporting tenants with initiatives that promote well being, financial resilience, and community development. Description Conduct property inspections to identify causes of damp, mould, and condensation issues. Diagnose...

4Recruitment Services are seeking  an Anti-Social Behaviour Housing Officer to work for our client based in Rugby. The postholder will be responsible for managing and investigating a varied caseload of ASB matters across the borough. This includes early intervention approaches, as well as progressing cases that require formal enforcement action. You will work directly with residents, victims, and perpetrators of ASB, providing clear guidance and delivering proportionate actions to resolve issues. The successful candidate will also be responsible for preparing legal cases, including drafting witness statements, preparing court applications for possession and injunctions, and liaising closely with the Housing Management and Legal teams. Applicants must have a background in housing and a strong working knowledge of anti-social behaviour legislation. We are seeking someone who can confidently take ownership of complex cases from day one, with minimal supervision, and contribute...

We are recruiting on behalf of a well-established Housing Association for an experienced Temporary Accommodation Officer to deliver high-quality tenancy and neighbourhood management services across temporary accommodation, Housing First and general needs tenancies. This is a varied, customer-facing role supporting residents, including those with complex and vulnerable needs, ensuring sustainable tenancies and safe, well-managed neighbourhoods.  Key Responsibilities of a Temporary Accomodation Officer: Managing tenancies within temporary accommodation and mixed tenure patches, ensuring pre-tenancy work, risk assessments and reviews are completed Supporting vulnerable tenants and working closely with support agencies to sustain tenancies Conducting move-in checks, 6-week settling-in visits, 9-month starter tenancy reviews and ongoing tenancy audits Managing rent arrears, setting up repayment plans and reducing debt Handling ASB cases, tenancy breaches, safeguarding concerns and...

Job Title: No Access Investigation Officer - (Housing) Location: Newham Contract Type: Temporary - initially 6 months Rate: £21.91 PAYE hour Are you passionate about ensuring resident safety and legal compliance? Do you thrive in a collaborative environment where your skills can make a difference? Join our client as a No Access Investigation Officer and play a vital role in supporting the community! About the Role: As a No Access Investigation Officer, you will be instrumental in resolving persistent no-access cases within our housing stock. This dynamic position involves: Investigating and managing a caseload of no-access properties through home visits and resident engagement. Coordinating access for essential inspections (gas, electrical, fire & building safety). Supporting vulnerable residents and upholding tenancy conditions. Collaborating with legal teams to escalate unresolved cases and prepare documentation for court.Key Responsibilities: Conduct interviews with...

Job Title: Site Manager - Internal Works (Social Housing) Location: Swindon Area Working Hours: 08:00 - 18:00 Employment Type: Full-Time About the Opportunity An established and reputable main contractor operating within the social housing sector is looking to appoint an experienced Site Manager (Internal Works) to support a growing portfolio of refurbishment and retrofit projects in the Swindon area. This is a fantastic opportunity to join a forward-thinking business with a strong pipeline of secured work, delivering high-quality internal refurbishment schemes across occupied and void residential properties. The Role Reporting to the Contracts Manager, you will take full operational responsibility for internal works across social housing schemes. Key Responsibilities: Overseeing day-to-day site operations Managing subcontractors and direct labour Ensuring strict adherence to Health & Safety regulations Coordinating works within occupied and void properties Monitoring...

Our welcoming residents team at Ty Nant are looking to appoint a Resident Advisor on a Fixed-Term basis to join Fresh and help contribute to the delivery of an outstanding place for our residents to live. As Resident Advisor, you will work 37.5 hours per week in a collaborative team between the hours of 8am and 6pm, Monday - Friday, on a rota basis.  This role is a on a fixed term basis until June 2026. We’re looking to speak with individuals who are passionate about creating a welcoming and vibrant community, ensuring our residents feel safe, supported and engaged. You’ll help create a positive living environment by organising social events, managing communication through social media platforms, and utilising traditional communication methods. You will also support the wider team with administrative duties such as welcoming residents at reception and taking accurate rental payments to ensure the efficient running of the building. In this role, you will provide outstanding...

Temporary Accommodation Officer Location: Hertfordshire Area Contract: Temporary – up to 6 months. About the role You’ll be responsible for the day‑to‑day management of our temporary accommodation, ensuring residents receive high‑quality, person‑centred support as they work towards securing a permanent home. This is a varied, hands‑on role where no two days look the same — from managing voids and arrears to supporting residents through challenging moments and celebrating their successes. You’ll work closely with colleagues, partner agencies and local authorities to ensure residents are safe, supported and set up for long‑term stability. You’ll also provide resettlement support for up to two years where needed. What you’ll be doing * Managing weekly charges, arrears and liaising with Housing Benefit teams * Providing person‑centred support, guidance and counselling to residents * Completing needs and risk assessments and developing support plans * Investigating...