45 tenant liaison officer jobs found

Job Title: Tenant Liaison Officer Location: Ashford Overview * We’re looking for a confident and outgoing individual to join the Water team as a Tenant Engagement * Officer. This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied * viewings, property inspections, or similar customer facing roles. You’ll be engaging directly with residents at * their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book * installations. If you enjoy being out on the road, talking to people, and making a difference in your * community, this could be a great fit for you. Duties * Appointment Booking * Resident Engagement * Internal Home Surveys * CRM and Reporting * Compliance and Safety * Team Collaboration Requirements / Demonstrable Experience * Minimum 2 years of customer-facing experience * Ideally in roles such as tenant liaison, estate/letting agency,...

X1 TLO * Social housing scheme * 31 Properties * 1 Week holiday cover * £15.50ph PAYE or £16.25ph CIS * Start on Monday

Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Tamworth area. Your role will cover the North and surrounding areas. The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible. In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual, you must be driving and access to a...

Resident Liaison Officer Location: Rochdale Contract: Temporary initially 6 weeks, with a view to extend Hours: Monday-Friday, 8:00am-4:30pm Rate: £13 - £14.50 per hour dependent on experience The Role An exciting opportunity has arisen for an experienced Resident Liaison Officer to support projects across the Rochdale area. This role is initially offered on a 6 - 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel; candidates must have access to their own vehicle. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of...

Hybrid (Office base: Lowestoft + community travel) £14.82 PAYE April 2026 start | Initial 3-month contract (potential to extend) 37 hours per week (Mon–Fri, 09:00–17:00 + flexibility) We’re recruiting for a Resident Liaison Officer to support a major Warm Homes programme focused on improving energy efficiency, reducing fuel poverty, and enhancing the wellbeing of residents. This is a highly interactive, community-based role—ideal for someone who enjoys being out and about, engaging with people, and making a real difference. About the Role You’ll act as the key link between residents and the project, ensuring tenants understand the benefits of the programme and feel confident taking part. This role involves face-to-face engagement, including home visits and door knocking, as well as handling queries, resolving concerns, and working closely with contractors and stakeholders to support delivery. Your work will directly impact engagement levels—critical to the success and funding...

Join a leading property services contractor in a rewarding role that directly supports residents and communities, on an initial 6-month contract with strong potential to become permanent. This Customer Liaison Officer position offers the opportunity to work across Yorkshire, supporting a large-scale retrofit and sustainability programme improving homes and energy efficiency across the region. You’ll play a key role in delivering resident-focused engagement, ensuring customers are fully informed, supported, and confident throughout the works being carried out in their homes. This is a fantastic opportunity for someone who thrives in a people-facing role, enjoys problem-solving, and takes pride in delivering excellent customer service. We’d love to hear from anyone with experience as a Customer Liaison Officer, Resident Liaison Officer, Tenant Engagement Officer, Housing Officer, or in a similar customer-facing role within housing, construction, or property services. As a...

Project Liaison Officer 📍 Nottingham (Hybrid working) 💼 3-Month Contract Initially ⏰ Full-Time – 37 hours per week (Mon–Fri, 08:30–17:00) 💰 £16.90 PAYE / £21.94 Umbrella 📅 Start: ASAP A local authority client is seeking an experienced Project Liaison Officer to join their Commercial Service team on a short-term contract to cover sickness absence. This is a fantastic opportunity for someone with strong customer engagement and stakeholder management experience within housing, construction, or public sector environments. The Role You will act as a key link between customers, tenants, and project teams, ensuring clear communication and high-quality service delivery across housing-related projects. This is a hybrid role, with a base office and regular on-site/community engagement. Key Responsibilities * Act as the first point of contact for customer enquiries, coordinating responses and ensuring effective resolution * Investigate and manage customer complaints, ensuring they...

Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council’s resources, including accommodation and financial resources, are...

Temp to Perm Site Manager Job Title: Projects Site Manager Location: Various project locations Reports to: Operations Manager Direct Reports: Subcontractors, Site Operatives Salary: £40k - £45k (depending on experience) Working Hours: Full-time, office/site-based. Overview: We are seeking a hands-on and organised Site Manager to take full responsibility for the safe, efficient, and cost-effective delivery of construction projects with an annual value of up to £1,000,000. The role requires strong leadership on-site, a clear understanding of health & safety standards, and the ability to deliver projects to time, quality, and commercial expectations. The Site Manager will liaise with clients, subcontractors, and suppliers daily and work closely with the Project Support team and Commercial team to ensure smooth running and proper documentation throughout each job. Key Responsibilities: Health & Safety * Always maintain high safety standards on-site * Update and maintain...

Vivid's client in the South East is currently looking for an experienced Housing Officer for a minimum of 6 months with the option to be extended depending on experience. - Housing Officer - London - 6 months - £30ph - Start ASAP About the Role: * Responsible for the management of internal and external communal areas * Work with appropriate partners and support agencies to assist in the resolution of ASB cases, including mediation where appropriate * Collect evidence of ASB, including witness and impact statements and liaise with legal adviser * Responsible for regular estate inspections and identify hazards, communal repairs and any service failures * Action any fire risk assessment recommendations * Provide tenancy advice and guidance If you’re interested, please send your most up-to-date CV or call (phone number removed). If this role isn’t for you but you know of someone who may be interested, please forward this advert onto them

Central Recruitment is working with a London-based charity dedicated to preventing homelessness and supporting individuals in rebuilding their lives. Our client is currently recruiting for a TST Caseworker to work across North East London at a service that provides tenancy sustainment and floating support to people aged 18+ who are recovering from homelessness and have a range of support needs. * 37.5 hours per week * Monday - Friday * Shifts: 09:00 - 17:00 * Temporary: approx. 2 months * £17.14 per hour (£15.29 per hour, with £1.85 holiday pay) Please note: this is a hybrid working role which involves working from the office in King Cross, supporting clients across the community and occasionally working from home. Travel expenses can be claimed. This role involves lone working. Key responsibilities: * Manage a caseload of 25-28 clients, delivering regular keywork sessions * Co-produce strengths-based, outcome-focused support, safety, and move-on plans *...

Job Title: Housing Liaison Team Leader Location: London Borough of Newham Contract Type: Temporary Rate: £26.13 PAYE hour Are you passionate about housing and eager to make a positive impact in your community? Our client is searching for a dynamic and experienced Housing Liaison Team Leader to spearhead a team dedicated to providing top-notch housing management services in Newham. About the Role: As the Housing Liaison Team Leader, you will lead a team of Housing Liaison Officers and Resident Service Officers, ensuring services are customer-centred and delivered to the highest standard. This is a hands-on leadership role where your efforts will directly enhance the quality of life for residents across the borough. What You'll Be Doing: Lead and Support Your Team: Motivate and manage your team to deliver excellent housing services. Conduct one-on-ones, appraisals, and support staff development. Deliver Excellent Housing Services: Oversee mixed tenure properties, manage...

Great Opportunity for an experienced Agronomist Job Title: Agronomist (2-Year Contract) Location: Kent, UK Start Date: Immediate Contract Duration: Potential 24 months Day Rate: Negotiable (dependent on experience) Overview We are seeking a practical and experienced Agronomist to support a major civil engineering project in Kent, working on behalf of a leading contractor. The role will focus on managing the interface between construction activities and surrounding agricultural land, ensuring minimal disruption to farming operations and maintaining soil and crop integrity throughout the project lifecycle. Key Responsibilities * Advise on soil management, handling, and reinstatement during construction works * Monitor impacts of site activities on adjacent farmland and crops * Liaise with landowners, tenants, and farm managers to coordinate works * Develop and oversee mitigation strategies to protect agricultural productivity * Provide input into method statements and...

Initial 3‑Month Contract | Potential Extension We are currently seeking an experienced Private Sector Housing Officer (PSHO) to join a Local Authority team in the Sussex region on an initial 3‑month contract, with the potential for extension depending on service needs. The Role The successful officer will manage a varied and reactive Private Sector Housing caseload, with key responsibilities including: * Responding to and investigating housing conditions complaints * Processing and enforcing HMO licence applications * Investigating and responding to allegations of illegal eviction and harassment * Undertaking formal enforcement action in respect of housing conditions and HMOs, including statutory notices and legal processes * Liaising effectively with tenants, landlords, agents, and internal stakeholders Essential Experience & Skills * Proven experience working as a Private Sector Housing Officer within a local authority * Strong background in housing...

We are recruiting on behalf of a well-established Housing Association for an experienced Temporary Accommodation Officer to deliver high-quality tenancy and neighbourhood management services across temporary accommodation, Housing First and general needs tenancies. This is a varied, customer-facing role supporting residents, including those with complex and vulnerable needs, ensuring sustainable tenancies and safe, well-managed neighbourhoods.  Key Responsibilities of a Temporary Accomodation Officer: Managing tenancies within temporary accommodation and mixed tenure patches, ensuring pre-tenancy work, risk assessments and reviews are completed Supporting vulnerable tenants and working closely with support agencies to sustain tenancies Conducting move-in checks, 6-week settling-in visits, 9-month starter tenancy reviews and ongoing tenancy audits Managing rent arrears, setting up repayment plans and reducing debt Handling ASB cases, tenancy breaches, safeguarding concerns and...

Repairs Planner / Scheduler – Social Housing Barnsley (S70) £16.90 per hour Temp (3 months initially) Immediate Start We’re currently recruiting for a Repairs Planner / Service Controller to join a busy social housing contractor based in Barnsley. This is a fast-paced role where you’ll be responsible for planning and scheduling day-to-day/reactive repairs for trades across a housing portfolio. ⸻ The Role • Scheduling and allocating work to operatives • Managing diaries and workloads for engineers/trades • Handling reactive and planned maintenance jobs • Liaising with tenants and internal teams • Updating systems and ensuring jobs are completed efficiently ⸻ What We’re Looking For • Experience in repairs planning / scheduling (social housing ideal) • Strong knowledge of day-to-day/reactive repairs • Experience using systems like MRI, Maintain, Impact Response or similar • Good Excel and general IT skills • Strong communication skills (customer-facing role) ⸻...

Assistant Property Manager Oxford Full Time Temp Ongoing An excellent opportunity for an organised and customer-focused Assistant Property Manager to join a busy Housing Association in Oxford, supporting the delivery of high-quality housing and property management services to residents. THE ROLE You will support the Property Management team in delivering effective housing and maintenance services, ensuring properties are well-managed and residents receive a high standard of service. Maintain and update property maintenance and compliance spreadsheets using Excel and internal systems Support weekly fire alarm testing and ensure accurate recording of results Assist with property inspections, raising repairs, and following up on maintenance actions Liaise with tenants and contractors to arrange access and resolve property-related issues Monitor rent accounts and assist with basic arrears processes, including issuing reminder letters Handle incoming calls and emails, providing...

Private Sector Housing Officer (Enforcement) - Sussex Local Authority £45 per hour | 3-Month Initial Contract | Hybrid Working We are currently working in partnership with a Local Authority in Sussex to appoint an experienced Private Sector Housing Officer on an initial 3-month contract. This is a key role within a busy team, focused on driving up standards across the Private Rented Sector, with a strong emphasis on enforcement activity and the implementation of the Renters Rights Act. The Role You will take ownership of a varied and complex caseload, focusing on proactive enforcement and ensuring compliance with current and emerging legislation. Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action, including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act, ensuring policies and procedures are...

Private Sector Housing Officer (Enforcement) - Sussex Local Authority £45 per hour | 3-Month Initial Contract | Hybrid Working We are currently working in partnership with a Local Authority in Sussex to appoint an experienced Private Sector Housing Officer on an initial 3-month contract. This is a key role within a busy team, focused on driving up standards across the Private Rented Sector, with a strong emphasis on enforcement activity and the implementation of the Renters Rights Act. The Role You will take ownership of a varied and complex caseload, focusing on proactive enforcement and ensuring compliance with current and emerging legislation. Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action, including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act, ensuring policies and procedures are...

Private Sector Housing Officer - Kent Local Authority £50 per hour | 6-Month Initial Contract | Hybrid Working We are currently partnering with a proactive Local Authority in Kent to appoint an experienced Private Sector Housing Officer on an initial 6-month contract. This is a fantastic opportunity to join a busy and forward-thinking team, where you will play a key role in improving housing standards across the borough. The Role You will manage a varied caseload within the Private Rented Sector, taking responsibility for enforcement and regulatory activity, including: Carrying out HHSRS inspections and property assessments Investigating housing complaints and disrepair cases Processing and enforcing HMO licensing applications Drafting and serving statutory notices Issuing Civil Penalties in line with current legislation Liaising with landlords, tenants, and internal stakeholders Preparing case files for tribunal or court proceedingsAbout You To be successful in this role, you...