Aug 22, 2026
Job Advert – Business Support Officer
Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW
Rate: 17.33 p/h
About the Role
We are seeking an experienced Business Support Officer to join the Council on an agency basis, providing vital support to the Council's complaints function. This is an excellent opportunity for an organised and customer-focused professional who can manage a varied workload while ensuring complaints are processed efficiently and accurately.
The successful candidate will be responsible for reviewing incoming complaints, identifying the appropriate service area, and allocating cases promptly to ensure they are managed within corporate timescales. You will play a key role in supporting the effective handling of resident enquiries and complaints, helping to deliver a high-quality service.
Key Responsibilities
Review and assess incoming complaints.
Identify the appropriate Council service area responsible for responding.
Accurately allocate complaints...
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CV-Library
London Borough of Hillingdon, UK
Contractor