304 call handler jobs found

Call Handlers Needed Based in Luton Temp to perm £17.00per hour To provide a front line customer interface as part of a responsive repairs control centre. To provide first contact resolutions to customers through the control centre maintaining the highest standard of customer service at all times. Provide a customer focussed front end service for the reporting of repairs through telephone contact with customers, use skilled questioning techniques to accurately diagnose repairs to assist in the provision of a "right first time" service, whilst communicating politely and tactfully in order to meet the individual customer's needs. Ensure that work orders for responsive repairs and maintenance are accurately processed from end to end. This will include raising jobs, classification, prioritisation and making customer appointments, (work planning). Follow defined administrative procedures in relation to a variety of processes such as job ticket completion, electric appointments...

Call Handler (Bank Staff) Daventry (Office-based) £12.50 - £15.00 p/hour Part Time – Temp to Perm **THIS COMPANY HOLD CONTRACTS WITH OFFICIAL BODIES – ALL CANDIDATES WILL BE SUBJECT TO A DBS CHECK** We are recruiting for a Call Handler to join a busy 24-hour call centre based within Daventry. It's a fast-paced role where no day is the same. Duties will include answering incoming calls, creating reports, booking appointments, handling basic enquiries via telephone and live chat, and maintain excellent service throughout the entirety of the process. Requirements: Confident and Clear telephone manner Great listening skills Full computer literacy Flexibility to work various shifts without fail Apply Now Applying is easy, just click the apply online button attaching an up-to-date CV and you will receive a call from an 01455 number

We are currently recruiting for Risk Triage Operator's to work for Dorset Police. These roles will be based at either Winfrith near Dorchester or Bournemouth. This is a temporary ongoing role working a shift pattern. Week 1 Mon - Fri 08:00 - 16:00 Week 2 Mon - Fri 15:00 - 23:00 Monday to Friday hours = £13.08 plus shift allowance of 14% Purpose of this role is to - Acting as the first point of contact for members of the public using the 101 service, you will be responsible for providing an efficient and effective communications service. Utilising risk assessments you will ensure that the most appropriate help and support is established, providing an efficient and reactive response to requests for service from the public. The focus of Contact Management is on making every contact count by managing multiple resources, contacts, and associated risk simultaneously to deliver an effective communications service. Main Responsibilities Effective management of non-Emergency contact...

Call Handler  Location: Winfrith or Bournemouth Contract: 12 month contract with likely extension Hours: 37 hours per week (Monday-Friday) Pay Rate: £14.91 PAYE per hour / £19.61 LTD per hour (including shift allowance) About the Role: As a Call Handler, you are the first point of contact for members of the public contacting Dorset Police via the 101 non-emergency service. You will assess risk, vulnerability, and urgency in real time, ensuring that each contact is accurately triaged, recorded, and routed in line with Force policy and National Call Handling Standards. This is a high-pressure role where poor judgement has real consequences. Key Responsibilities: Handle non-emergency contacts via 101 telephony, online reports, email, and digital platforms Conduct dynamic THRIVE LITE risk assessments, identifying threat, harm, risk, and vulnerability Accurately record incidents using Force Command & Control systems Determine the appropriate response pathway using...

Customer Service Location: Belfast Pay Rates: £13.42 to £31.37 per hour (depending on shift pattern choice) Contract: Temporary to Permanent Start Date: 16/03/2026 Hours: 37.5hrs (5 days over 7, including weekends and bank holidays) Training: 37.5hrs (full-time for 4 weeks), 100% attendance required for the first 6 weeks We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ((phone number removed)) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over...

JOB TITLE: TeleHandler Operator INDUSTRY: Building and Construction START DATE: ASAP SALARY : £19.00ph - £21.00ph LOCATION: Bridgwater Telescopic Handler Operator required in Bridgwater to join a residential construction project. Previous experience as Telescopic Handler Operator is essential as well as a valid CPCS or NPORS ticket. Working hours will be 7.30am - 5.00pm, Friday - Monday including weekends. There is free on site parking. Role & Responsibilities: Operating a 17m Telehandler Operator Assisting with other general site work when required Key Skills & Qualifications: CPCS/NPORS Valid drivers license Previous experience on site PPE Once you have completed your assignment and O'Neil & Brennan have secured a positive finishing reference, we will do our best to ensure you have another long term assignment to go into. Please apply or call Jordan on (phone number removed) for more information O’Neill and Brennan values diversity and promotes equality,...

JOB TITLE: TeleHandler Operator INDUSTRY: Building and Construction START DATE: ASAP SALARY : £19.00ph - £21.00ph LOCATION: Yeovil Telescopic Handler Operator required in Yeovil to join a residential construction project. Previous experience as Telescopic Handler Operator is essential as well as a valid CPCS or NPORS ticket. Working hours will be 7.30am - 5.00pm, Friday - Monday including weekends. There is free on site parking. Role & Responsibilities: Operating a 17m Telehandler Operator Assisting with other general site work when required Key Skills & Qualifications: CPCS/NPORS Valid drivers license Previous experience on site PPE Once you have completed your assignment and O'Neil & Brennan have secured a positive finishing reference, we will do our best to ensure you have another long term assignment to go into. Please apply or call Jordan on (phone number removed) for more information O’Neill and Brennan values diversity and promotes equality, All...

Immediate start available. Are you an experienced Customer Service / Claims Handler seeking a new opportunity? Or do you have experience of strong telephone based customer service, assessing applications, or underwriting, or similar? Our client with offices based in Huntingdon is seeking empathetic and experienced Customer Service / Claims Handler to join them on a 6 month contract basis working Monday to Friday 37.5 hours per week 8.00am - 4.15pm and 9.45am - 6.00pm. The roles will be fully office based. Responsibilities As Customer Claims Handler, you will be responsible for:- * Processing claims documentation from initial notification progressing the case through to a conclusion & completion * Providing email and telephone based advice & support to customers within agreed service levels * Working to departmental call targets * Reviewing claims within your portfolio of customers * Investigating queries * Reporting & escalating any complaints * Chasing...

Our client based in Bradford, West Yorkshire is looking for an FLT Driver / Stores Person for immediate start. This is a temporary ongoing position but could lead to permanent for the right candidate. The Role * The day to day picking of parts, shelving deliveries and replenishing stock * Maintaining stock accuracy on floor stock and stores items * Work in unison with team for housekeeping and have individual responsibility for certain storage areas Desired Skills/Experience The successful candidate should have the following skills: * Have good communication skills * Be a team player * Proven track record of working with quality initiatives * Be capable of working unsupervised & able to use initiative * Knowledge of SAP systems would be an advantage * Computer and numeracy literacy would be an advantage * Forklift truck licence is essential – from external provider. In house licences are not accepted Training will be provided for the right...

Security & Vetting Administrator A key role in protecting people, assets and national interests. SC Clearance (Completed by Security) British National Standard 37 hours per week (working 4.5 days between the hours of 7am - 7pm, hours agreed at business discretion) Role Overview The Security & Vetting Administrator plays a central role in delivering both standard and business‑critical security and vetting activities. They ensure full compliance with legislative Personnel Security obligations and contractual standards set by HMG and other Contracting Authorities, including the Ministry of Defence (MOD), UK Security Vetting (UKSV), and the Centre for the Protection of National Infrastructure (CPNI). Their work directly supports the integrity and resilience of operations within the Defence and Space sectors. Key Responsibilities Personnel Security, Vetting & Visitor Management They provide professional, efficient administration of all site‑level vetting and...

Exciting opportunity to work in a museum in central London, must be able to travel to South Kensington. You must be available to start on the ASAP - this extended position lasts until 26th April 2026 due to our exciting Pokémon season which runs from 26th January 2026 to 26th April 2026. Hours 07.45 to 16.00 you will be working 5 out of 7 days including weekends. First Day Only 09.00 2 full weekends in 4 with two days' rest before the weekend and one rota'd day off after the weekend (Mariama to confirm this ASAP, but there will weekend working and new staff must be told this please) Breaks - 15 Mins Morning Tea - 1 hour Lunch Break (unpaid) Pay: £13.58 Warehouse Operative - Ecommerce Picker Packer This person needs to be fully capable warehouse professional with extensive experience in multi-SKU multi line picking, along with a strong attention to detail. Secondary, experience working in a Goods In area (this is not the main role), they require warehouse multi-line order...

Here is a professional, engaging job advert you can use and adapt as needed: Senior Executive / Administrative Support Officer Location: Llanelli Hours: Monday – Friday, 08:15am – 3:30pm Contract: Initially via Teaching Personnel (with opportunity to become permanent) Sector: Secondary Education On-site parking available About the Role We are seeking an experienced, highly organised and discreet Senior Executive / Administrative Support Officer to join our secondary school team in Llanelli. This is a key role providing confidential and professional administrative support to the Senior Leadership Team (SLT), while also acting as Clerk to the Governing Body. This is an excellent opportunity for a skilled administrator who thrives in a fast-paced educational environment and is confident working at senior leadership and governance level. The position will initially be offered through Teaching Personnel, with the opportunity to transition to a permanent contract for the right...

An established and highly respected regional main contractor is seeking an experienced Finishing Foreman / Internal Site Manager to take responsibility for the internal delivery of a £7m high-quality construction project in Bath. The business has a long-standing reputation for delivering technically complex projects across the South West, operating across sectors including commercial, education, healthcare, residential, and heritage-led schemes, with a strong focus on quality, safety, and programme certainty. The Role You will be responsible for managing all internal works through to completion, ensuring the highest standards of finish, coordination, and health & safety. Key duties include: Managing internal trades and subcontractors Overseeing quality control and snagging through to handover Coordinating finishing packages and sequencing works Ensuring works are delivered safely, on programme, and to specification Liaising with the wider site team, design team, and...

Production Supervisor £40-50,000 Hereford HR4 Commutable from Hereford, Leominster, Ross-On-Wye, Cinderford, Abergavenny, Ebbw Vale, Worcester, Brynmawr Benefits:- 25 Days + Bank Holidays 8% matched Pension Company sick pay Career progression opportunitiesJoin a globally recognised manufacturing business as a Production Supervisor on an 18‑month fixed‑term contract. This is an excellent opportunity to step into a well‑supported role offering a highly competitive salary and strong development prospects. You'll lead and motivate small, dedicated teams to deliver consistently high production standards. If you're looking to make an impact within an international organisation, this role offers the ideal platform. Roles and Responsibilities: Lead and support Team Leaders and Production Operators - keeping communication open on the shop floor, running briefings, and promoting a strong safety and quality culture. Make sure the daily production plan is met by organising labour,...

Electrical Site Manager About the Project We are delivering a large-scale mixed-use development comprising residential, commercial, and retail units. As part of our continued growth, we are seeking an experienced Electrical Site Manager to lead and coordinate all electrical works on-site, ensuring delivery to programme, budget, and the highest safety and quality standards. About the Role As Electrical Site Manager, you will take full responsibility for the day-to-day management of electrical installations across the project. You will oversee subcontractors, ensure compliance with specifications and regulations, and work closely with the wider site and project management teams to ensure smooth delivery. Electrical Site Manager Key Responsibilities * Manage and coordinate all electrical works on site from first fix through to commissioning and handover * Supervise subcontractors, ensuring work is delivered safely, on time, and to specification * Ensure compliance...

Cleaner - Housekeeping x2 positions Temp position starting March 2026 until end of July 2026 8am -3pm 5 days per week and weekend work based from rota (Staff breakfast is available for 7am) 30min break £14 -£16 per hour PAYE Location: W2 - Closest tube is Notting Hill gateWe are looking for a Cleaner / Housekeeper to join our clients amazing team To clean and maintain resident's bedrooms and undertake other general tasks as required. You will report to the Head Housekeeper and you will be responsible for approx.. 23 bedrooms on each floor. Key tasks include: Report to the Housekeeper to check arrivals and departures per floor Clean the bathroom - shower & basin surfaces, toilet seat & pan as required and mop floor spillage. Vacuum the carpet Empty waste bins Replenish soap and toilet paper as required Make the bed. Change sheets and towels - new supplied by Housekeeper Dust surfaces - window ledge, furniture, lampshade and side lamp Vacuum corridor Polish corridor...

Noodle Talent Partners are exclusively working with an exciting organisation, recruiting the position of Customer Service Sales Administrator to join their friendly team in King's Lynn to support in delivering an exceptional service to their business customers and contribute to effective order workflow. This is a Fixed Term Contract position until January 2027. Possible scope for extension or permanent after subject to additional business requirements. The role... * Handle enquiries from customers via telephone and email in a professional and friendly manner, responding promptly within service level agreements and providing updates on orders to ensure optimum customer satisfaction * Provide information on products available, advising on stock levels and recommending alternative & additional products to support the customer * Accurately processing orders within service agreements, including all relevant documentation, meeting export requirements for international orders...

Complaints Investigator Hourly Rate: £23.81 PAYE OR £30.88 Umbrella Location: Wembley, HA9 Job Type: Temporary (until May 2026 with possible extension)We are seeking a skilled Complaints Investigator with extensive experience in handling complex complaints, particularly in the areas of housing, repairs, homelessness, and public realm issues. This role requires managing stage 2 complaints and drafting responses on behalf of senior stakeholders, necessitating a blend of tact, diplomacy, and tenacity to ensure thorough investigations and resolutions. Day-to-day of the role: Handle and investigate stage 2 complaints across various domains including housing, repairs, homelessness, and public realm. Draft and prepare response documents on behalf of Corporate Directors, ensuring accuracy and appropriateness of the content. Interact and communicate effectively with senior stakeholders to gather necessary information and feedback for complaint resolution. Follow through on investigations...

Senior Practitioner Adults Southampton Are you an experienced senior professional with a background in adult social care, particularly within learning disabilities and neurodiverse teams? We are currently seeking a highly skilled Senior Practitioner Adults  to join our dynamic team on a 3-month contract. If you have previous experience working with Southampton City Council and are familiar with Care Director systems, this could be the perfect opportunity for you to make a significant impact while advancing your career. As a Senior Practitioner Adults, your role will be vital in supporting the Team Manager and supervising staff to deliver exceptional care. You will take on both operational and managerial responsibilities, including line managing qualified and unregistered staff, chairing safeguarding and best interests meetings, providing expert practice advice, and managing a small complex caseload. Your expertise in adult safeguarding, mental capacity, and care legislation will...

We are hiring an invoice administrator on a 4-months Fixed term contract basis. The Invoice Administrator supports the team overseeing the healthcare provision of our contracts.  The Invoice Administrator will marry invoices to cases and to process invoices efficiently ensuring a timely and accurate service is provided to our overseas medical providers. Healix is an International Assistance company, providing medical assistance, claims management and health screening to our business, leisure travellers and expatriates.  We are looking for candidates who have: Excellent written and verbal communication skills Previous experience of working within an accounts or finance setting Knowledge or experience of accounts invoicing and processing Excellent bookkeeping skills and a high level of accuracy are essential Exposure to working with foreign currencies is preferable Fully competent in Excel Language skills would be an advantageThis role is office-based, Monday to Friday, office...