Sep 05, 2026
CSS Recruitment are looking for a Resident Liasion Officer to in Kent.
This role requires travel across the Kent area.
As the primary liaison between residents, contractors, and the housing organisation, you’ll ensure clear communication, support residents during planned works or regeneration projects, and maintain positive relationships while minimising disruption.
Key Responsibilities
Resident Communication & Support
* Act as the first point of contact for residents on planned works and housing issues.
* Provide timely, clear updates on scope, timelines, and impact.
* Organise and attend meetings, drop-ins, and home visits.
* Support vulnerable residents during disruptions.
* Handle queries and complaints, escalating when necessary.
Project Coordination
* Coordinate with contractors and project teams to reduce inconvenience.
* Maintain accurate contact details and communication logs.
* Schedule appointments and manage access for works.
* Monitor on-site...
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CV-Library
Dover, Kent
Contractor