48 contact centre advisor jobs found

Join Our Team as a Customer Adviser! Are you passionate about providing exceptional customer service? Do you enjoy helping others and thrive in a dynamic environment? If so, we want YOU to be the face of our client's customer service team! Position: Customer Adviser Location: Stevenage (Fully On-Site) Working Pattern: Full Time (Shifts between 8:30 AM - 5:30 PM, with one Saturday approximately every 8-12 weeks) What You'll Do: As a Customer Adviser, you will be the first point of contact for Hertfordshire citizens and businesses eager to access council services. Your role will encompass: Handling diverse customer inquiries through telephone and e-Service channels Providing accurate advice and assistance with a friendly demeanour Logging customer requests efficiently and effectively Supporting the digitization of services to enhance user experience Ensuring compliance with agreed processes to maintain high standards of service deliveryWhat We're Looking For: We seek...

Join Our Team as a Customer Adviser! Are you passionate about providing exceptional customer service? Do you enjoy helping others and thrive in a dynamic environment? If so, we want YOU to be the face of our client's customer service team! Position: Customer Adviser Location: Stevenage (Fully On-Site) Working Pattern: Full Time (Shifts between 8:30 AM - 5:30 PM, with one Saturday approximately every 8-12 weeks) What You'll Do: As a Customer Adviser, you will be the first point of contact for Hertfordshire citizens and businesses eager to access council services. Your role will encompass: Handling diverse customer inquiries through telephone and e-Service channels Providing accurate advice and assistance with a friendly demeanour Logging customer requests efficiently and effectively Supporting the digitization of services to enhance user experience Ensuring compliance with agreed processes to maintain high standards of service deliveryWhat We're Looking For: We seek...

Customer Service Advisors Location: Bristol City Centre Start Date: 3rd August Contract: Temporary until end of October Pay: £13.50 per hour About the Role We're recruiting multiple Customer Service Advisors to join a friendly and supportive team assisting students with accommodation enquiries ahead of the new academic year. This is an excellent opportunity for someone who enjoys helping people, providing outstanding customer service and working in a busy, fast-paced environment. As a Customer Service Advisor, you'll be the first point of contact for students, offering guidance and reassurance through a range of communication channels while ensuring every interaction is handled with empathy, professionalism and efficiency. Key Responsibilities Respond to student enquiries via phone, email and messaging services  Provide advice and information relating to student accommodation, bookings and general queries Offer a friendly, empathetic and professional service to students,...

Contact Centre Advisor Industry: Infrastructure Location: Newport, Isle of Wight Hours: 7am - 7pm / 7pm - 7am rotating ( nightshift is every third rotation) 4 on 4 off rota Days: 4 on/4 off, on a rota basis Duration: Temp to Perm for the right candidate Duties: Responding to customer calls within set timescales, complaint handling, providing and processing information. Maintaining in house, complex computerised systems (training given) Adherence to standards. Compiling accurate messages and producing reports. Liaison with internal departments and external agencies, contractors and the public. Experience: Strong customer services experience (including complaint handling) within an office based environment is required as are a good level of administrative and organisational skills. In addition, experience of inbound call centre is preferred but must have a good telephone manner and communication skills as a minimum. Must have a good level of computer literacy and attention to detail...

Customer Service Advisor Warndon - Worcester £13.46 per hour Temporary Ongoing Contract Working hours 40 hours per week 1-hour unpaid lunch Working 5 days out of 7 Shift rota within: Monday – Friday: 7:00am – 6:00pm Saturday: 8:00am – 5:00pm Sunday: 9:00am – 12:00pm Rota pattern: 5-week rotation Includes 2 Saturdays and 1 Sunday per cycle (not on the same weekend) The Company Our client is a leading manufacturing organisation, with the customer service team acting as a key link between the business and its customers. This is a long-term temporary opportunity, with the potential to secure a permanent position for the right candidate. The Role You will be part of a busy customer service team, delivering a high level of support to customers. Customer Service Key Responsibilities Handle inbound and outbound customer enquiries Provide clear and accurate information on products and services Resolve customer queries and complaints in a professional manner Log...

Temporary Community Incident & Support Advisor - Immediate start Temporary Contract immediate start Mansfield - fully office based £15.50p.h. TurnerFox Recruitment is delighted to be recruiting on behalf of one of our valued clients for a number of Community Incident & Support Advisors. This is an excellent opportunity for experienced customer service professionals who thrive in a fast-paced environment and genuinely enjoy helping people during challenging situations. You'll be joining a supportive team responsible for providing reassurance, practical guidance and exceptional customer service to residents affected by incidents, ensuring every enquiry is handled with empathy, professionalism and efficiency. The Role of Temporary Community Incident & Support Advisor As a Community Incident & Support Advisor, you'll be the first point of contact for residents via telephone and email, providing clear advice, gathering information and ensuring incidents are...

Experienced Contact Centre Advisors (Outbound Sales) We’re recruiting on behalf of a leading automotive customer experience business that is looking for Contact Centre Advisors on a temporary basis. The role includes: * Making outbound calls to generate vehicle sales leads * Booking appointments for dealership clients * Handling inbound customer enquiries * Carrying out customer satisfaction surveys * Delivering a great experience on every customer interaction We’re looking for people who: * Have experience in outbound calling, sales, or a target-driven contact centre environment * Are comfortable working towards KPIs and achieving performance targets * Enjoy building rapport and having engaging conversations * Are motivated by results and delivering great customer experiences If you’re ready for your next contact centre opportunity and want to be rewarded for your performance, we’d love to hear from you

Customer Service Advisor Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay: £14.40p/hr Contract Type: Temporary Contract Length: 6 months Start Date: 14th September 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday offTraining: For your first 7-8 weeks you will receive a thorough training programme focussed on getting you prepared for supporting customers. Training will be Mon-Fri 9-5, and will be based from our Halifax site Work From Home: After 8 weeks training you can work from home 3 days per week. After training you pick your workplace - attending either office in Halifax OR Leeds on a 2 days per week basis.What...

£12.71 per hour plus uncapped bonus 35 Hours per week Monday to Sunday 6am-2am (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Bescot Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation end-to-end,...

Our client is looking for experienced Customer Experience Advisors to join their customer service team. They are looking for candidates who can deliver outstanding customer service, solve problems, build relationships, and work in a fast-paced environment in Warrington. As the first point of contact for our customers, you'll play a vital role in delivering an exceptional customer journey by handling enquiries efficiently, resolving issues professionally, and supporting customers across multiple communication channels. This is an exciting opportunity for someone who enjoys making a real difference while working within a supportive, customer-focused team. As a Customer Experience Advisor, you will: Respond to customer enquiries via telephone, email, live chat, text message and CRM systems Handle service, invoice and account enquiries professionally and efficiently Provide quotations, pricing information and proof of collection documentation Resolve customer complaints with...

£12.71 per hour plus uncapped bonus Monday to Friday 9am-2pm Ongoing Temporary Position Office based – At our iconic Bescot Headquarters Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing •Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities •Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel •Managing the situation end-to-end, from the first call through to resolution •Keeping members informed with clear, proactive updates so they always know what’s happening What...

Customer Care Advisor - Immediate start Location: Oldham | Full-Time | 2 weeks temp (holiday cover) Working Hours: Monday-Friday 8:30am-5pm My client is looking for an organised and customer-focused Customer Care advisor to join their busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all service requests. As the first point of contact for any issues, you'll play an important role in ensuring planned and reactive maintenance requests are logged, allocated, and resolved efficiently - delivering excellent service to both internal teams and external suppliers. Key Responsibilities Act as the first point of contact for queries via phone Log, allocate, and update service requests accurately Coordinate with engineers, operations teams, and contractors to ensure timely completion of work orders Monitor planned and reactive maintenance performance, taking action to meet SLAs Raise...

Inbound Sales Advisor - Mobiles  My client is looking for confident communicators and customer-focused Inbound Sales advisors to handle incoming customer enquiries, identify customer needs, to recommend suitable products or services, offering upgrade services. The successful candidate will deliver excellent customer service while achieving sales targets and contributing to a positive customer experience.   You will be expected to convert these calls into sales using effective listening and questioning techniques, utilising the portfolio of deals available.  Days - Monday to Friday Hours - 09:00-17:30 Monday to Friday / Saturday 09:00-17:30  2 Weeks training is provided.   Key responsibilities will include : Handling inbound calls from customers in a professional manner Explore customer needs and offer a suitable products or services Build rapport with customers and provide accurate product information Convert enquiries into sales while meeting individual and team...

Customer Service & Connections Advisor Location: Cambuslang Hourly rate: £13.29, increasing after 6 months. Job Type: Full-Time, ongoing temporary role About the Role We are seeking a Customer Service & Connections Advisor to join our team in Cambuslang. This role is ideal for someone who enjoys helping people, building relationships, and delivering a high standard of customer service. As the first point of contact for customers, you will manage enquiries, provide support, and ensure a positive experience throughout every interaction. You will work closely with internal teams to resolve issues and maintain strong customer relationships. Key Responsibilities Respond to customer enquiries via phone, email, and online channels. Provide accurate information and resolve customer issues in a timely manner. Build and maintain positive relationships with customers and stakeholders. Update customer records and maintain accurate system data. Escalate complex queries where...

Position: Customer Service Advisor Out of Hours (G2) Location: 36 Orchard Street, Lincoln, LN1 1XX Start Date: ASAP Contract Duration: 3+ Months Working Hours: 25 hours per week - (Out of Hours shifts including evenings, nights, weekends, and public holidays) Pay Rate: PAYE: £12.76 per hour Job Reference: OR(phone number removed) Job Responsibilities Act as the first point of contact for out-of-hours customer enquiries across Adult Social Care, Children’s Services, and other council services. Handle emergency and sensitive calls from members of the public and professional partners, including Police and Health Services. Gather, record, and process information accurately and efficiently while following relevant procedures. Assess the nature of calls and escalate urgent or safeguarding concerns to the appropriate teams. Provide excellent customer service across a range of council services, including housing repairs, libraries, and general enquiries. Maintain accurate...

Customer Service Advisor Red Recruitment is recruiting enthusiastic, customer-focused individuals to join our client in TQ10 9GQ as a Customer Service Advisor. You will be the first point of contact for customers, handling enquiries by phone and email, processing orders, resolving queries and delivering an excellent customer experience across a range of well-known client accounts. This is a temporary contract with the potential to become permanent. Benefits and Package for Customer Service Advisor: Salary: £12.71 Per Hour Hours: Mon-Fri 8am-6pm, Sat-Sun 9am-5pm (working one weekend day each week with a weekday off on a set rota) Contract: Temporary with potential to become permanent Location: TQ10 9GQ Start Date: ASAP Competitive holiday allowance Opportunity to progress personally and professionally Achievable targets Key Responsibilities of Customer Service Advisor: Act as the first point of contact for customer enquiries via telephone and email Process orders, enquiries...

Customer Service Advisor Birmingham City Centre  | £13.00 per hour | 12-Month Temporary Contract Are you passionate about delivering exceptional customer service? Do you bring a positive attitude, strong communication skills, and a professional approach to your work? We're recruiting Customer Service Advisors to join one of the world's most respected financial services brands. This is a fantastic opportunity for customer-focused individuals looking to build their experience within a professional, fast-paced environment. What you'll be doing: As a Customer Service Advisor, you'll be the first point of contact for customers, helping with account enquiries, providing support, resolving issues, and delivering an outstanding customer experience on every interaction. You'll be expected to build rapport with customers, take ownership of enquiries, and ensure every conversation is handled professionally and efficiently. Role Details Pay: £13.00 per hour, plus holiday pay. Location:...

HR Advisor for Onboarding * Stockley Park, Uxbridge, West London (+ Remote-working x2 days per week) * 6-month contract (initially) * c£23 per hour (via PAYE) or £30 per hour (via Umbrella) The Opportunity: We are working with a well-established, global organisation seeking a French-speaking HR Shared Services Associate to join their EMEA HR Operations team. This is a hands-on contract role within a fast-paced Shared Services environment, supporting the end-to-end employee lifecycle with a strong focus on onboarding and offboarding activities across multiple countries. You will play a key role in ensuring a seamless employee experience while maintaining strict compliance standards across EMEA. This position sits within the People Movement function of our client’s HR Shared Service Centre, supporting both new hires and employee exits, as well as organisational changes. Role and Responsibilities: * Manage the end-to-end onboarding and offboarding processes across...

Centre Co-ordinator (Front Desk) Birmingham - B6 4BE £13.81 per hour 3-Month Contract (with potential for extension) Monday - Friday, 7:30am - 4:00pm Overtime available on Saturdays Full UK Driving Licence is required for this role Tate have partnered with a large organisation within the automotive industry to recruit for a Centre Co-ordinator to join their busy service centre in Birmingham. This is a fantastic opportunity to work in a fast-paced, customer-facing environment where you'll be the first point of contact for customers visiting the branch. Key Responsibilities Welcome customers and provide a professional, friendly service Check vehicles in using an iPad-based system Manage daily bookings and workflow schedules Liaise with technicians and keep customers informed throughout their visit Handle customer enquiries promptly and professionally Process customer payments accuratelyAbout You Has excellent customer service and communication skills Enjoys working in a...

Aatom Recruitment is looking for Customer Service Advisor Care & Wellbeing Hub on behalf of a Local Authority. Job Title: Customer Service Advisor Care & Wellbeing Hub Contract Duration: 3 Months The Customer Service Centre is the First Point of Contact for many of Lincolnshire County Councils Services, including Adult Care, Children's Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people's lives - whether it is carrying out a Social Care Assessment to enable a resident to stay safely at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work. The Opportunity We are currently recruiting Customer Service Advisors for our Out of Hours Service on the Lincolnshire County Council contract; you will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. You...