20 contact centre agent jobs found

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role!! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role!! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role!! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role!! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role!! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role!! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role!! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to...

Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary £12.21ph Are you a customer service superstar ready to make a difference? We're excited to announce that our client is looking for enthusiastic Contact Centre Operatives to join our vibrant team in Tamworth! This is your chance to shine in a dynamic role that's all about helping our customers and ensuring their experiences are nothing short of exceptional. Roles Available: Full-Time Agents - 37.5 hours per week- Rotating 3-week shift pattern:- 08:00 - 16:00- 09:00 - 17:0010:00 - 18:00Contract Details: Temporary assignment for 12 weeks, with the possibility of extension if required.Role Overview: As a key member of our customer service department, your role will encompass a variety of exciting tasks, including: Handling inbound and outbound customer calls with a friendly demeanour. Booking and managing repairs and replacement appointments. Delivering excellent customer service and providing...

Global BIM Director / Programme Lead (ISO 19650) Outside IR35 6+ Month Contract (+ Extension) Fully Remote (UK) - Ideally Commutable to Cambridge Highly Competitive Day Rate Immediate Start This is a rare opportunity to step into a global leadership role driving BIM governance and digital asset strategy for a multinational engineering organisation. We are seeking a senior BIM Director / Global Process Owner to take full ownership of the organisation's BIM framework, aligned to ISO 19650 and international best practice. This is a business-critical appointment focused on governance, programme leadership, adoption, and global rollout. You will define standards, influence senior stakeholders, and lead the transformation of how digital product assets are created, managed, and deployed across international markets. The Role Executive ownership of the global BIM process and ISO 19650 compliance Lead enterprise-wide BIM governance, policy, and digital asset strategy Drive global...

AI Engineer / Conversational AI Engineer (Agent Assist) Contract Length: 6 months (highly extendable) Location: Remote Rate: TBC Overview We are embarking on a major AI transformation programme, spanning 3-5 years, comprising multiple workstreams and projects across the organisation. One of the key early initiatives within this programme is the design and delivery of an Agent Assist capability, enhancing contact centre interactions through intelligent, conversational AI. This role will focus on building, configuring, and optimising conversational AI solutions that integrate with IVR and telephony platforms, enabling intelligent call routing, real-time agent support, and improved customer experience. You will work closely with the UC/Telephony team, contact centre stakeholders, and the wider AI programme. Key Responsibilities Design, configure, and deliver Conversational AI / Agent Assist solutions using Cognigy AI Build conversational flows that support intent recognition,...

Customer Experience Sales Agent Certain Advantage is hiring for a Customer Experience Sales Agent based in Stockport. This is an immediate temp role for approximately 2 months could be longer. The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Sales Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through servic Making a high volume of outbound calls to new customers following up on daily sales leads Handle a large volume of telephone and email sales enquiries Dealing with inbound bookings Appointment...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...

Carrington West are assisting their local authority client based in London in the search for a Principal Planning Officer to join their Town Planning Development Management team. This will be on an initial 6 month basis with weekly office attendance required. This is an exciting role in a prestigious and well regarded local authority.   Main responsibilities of the role will include: ·Supervising a team of senior and planning officers dealing with a wide range of planning applications which could include strategic and major applications. ·Sign off and allocation responsibilities. ·Researching, considering and reporting on the full range of applications and development proposals including major developments, under the Planning Acts and related legislation. ·Preparing appeal statements and/ or witness statements, appearing at public inquiries/ hearings and/or Court and answering enquiries from applicants, their agents and other customers in relation to planning matters,...

Amazing opportunity available for a Weddings Planner to join a fun, friendly team in South London this role is a one-year contract to cover maternity leave. As the Weddings Planner you will be responsible for overseeing all pre-travel planning for wedding bookings. This detail-oriented role serves as the primary liaison, ensuring accurate and consistent planning information is prepared and shared with resort teams for seamless execution. The Job: Conduct wedding planning sessions for all wedding bookings assigned. Ensure no missed or late wedding planning sessions Ensure all the relevant information relating to the planning of a wedding is reviewed in all wedding planning sessions Exercise the utmost customer service when dealing with all wedding bookings to ensure favourable reviews for online surveys and social media Be responsible for all aspects of wedding bookings assigned - documentation reviews, décor and design planning, applicability to current promotions, adherence to...

Randstad are recruiting for 2 Freelance Site Agents for a major infrastructure Project in Buckingham This role is £600 a day PAYE, inside IR35. The successful candidate will be working for Tier 1 main Contractors in Joint venture for a number of years. You will have experience in Drainage, earthworks or Structures As a Site Agent, you will be a cornerstone of the project's success. You aren't just managing a site; you are driving the construction strategy. You will balance technical engineering oversight with commercial acumen and team leadership. Core Responsibilities 1. Strategic Planning & Pre-Commencement Strategy: Assist in defining the construction strategy and leading kick-off meetings. Documentation: Own the production of Method Statements, Environmental & Quality Plans, and Construction programmes. Schedules: Manage procurement and design deliverable schedules to ensure no "bottlenecks" in production. 2. Operational Leadership & Resource...

4Recruitment Services are seeking a Migrant Support Worker to work for our client based in Rugby. The Migrant Support Worker will provide practical, emotional, and housing‑related support to migrant individuals and families who are facing barriers to settling safely and independently in the UK. The role focuses on helping people understand their rights and responsibilities, access essential services, overcome language and cultural barriers, and move towards stable, sustainable accommodation. The postholder will work closely with Housing Officers, statutory partners, and community organisations to ensure migrant households receive coordinated, culturally competent support that promotes wellbeing, reduces risk, and strengthens community integration. The contract is for 28 hours per week ideally over 5 days but could facilitate 4 days. DUTIES AND RESPONSIBILITIES INCLUDE: Direct Support to Migrant Families Provide holistic, person-centered support to migrant households,...

Position: Locum Band 7/8a ICU Pharmacist Location: London Rate of pay: £30.53 - £35.11 Day Webster are currently recruiting for an experienced Locum Band 7/8a ICU Pharmacist to provide full-time locum cover in London.  Starting ASAP full-time (37.5 hours pw) on an ongoing basis.  What you need – Role requirements GPhC Registration Pharmacist experience in an ICU team Knowledge of Cerner Day Webster Group currently have positions throughout the United Kingdon, Channel Islands, and Republic of Ireland for Pharmacy Professionals of all Bands between 3 – 8c; If this isn’t the right role for you and you would be eager to speak to a Specialist Industry expert to discuss your personal requirements and further roles available, contact Jamie Dean on (phone number removed) or by email on (url removed) Why work for Day Webster Group? Daily payroll Access to some of the UK’s most sought-after roles Timesheet submissions via Mobile Specialist Industry expert as your dedicated...

Aquilo recruitment are excited to be partnering with A market leading manufacturer to recruit for a Recalls specialist to join their growing team, the role is an exciting position for an individual who enjoys a fast paced varied environment with a great culture and opportunities, this is a contract for 6 months with permanent opportunities available for the right candidate. Working hours: Winter hours - 40 hours per week. Summer hours 36 hours per week. 1 in 4 Saturdays with a day in Leu to be taken in the week when working the Saturday. JOB TITLE: Recalls - parts administrator Team: Planning Reports to: Team Manager Job Purpose To answer all telephone calls and deal with them to a high standard and resolve in line with Ideal current policies and procedures in a professional manner. To Deal with engineer’s requests for ordering parts quickly and effectively Qualifications and Experience: Excellent Customer Service Skills Excellent Communication skills Time Management Experience of...