11 contact centre agent jobs found

Call Handler/Administrator - Social Housing Planned Works Based in Welwyn Garden City Hourly Rate - £12.21 - 13.00 an hour Full-Time, temporary position (8-5 mon-fri) We are working with a leading, social housing contractor to find a successful and proactive Call Handler to join their team based in Welwyn Garden City. This role is working on a planned maintenance contract within Social Housing. Working in the Social Housing sector, you will have the exciting opportunity to develop your customer service and organisational skills by tackling several different tasks at once. Key duties & responsibilities: Provide our clients and customers with excellent, first contact resolution services across multiple channels. Offer great customer service by listening to customers' queries, building rapport, demonstrating empathy, resolving queries / concerns and always opening and closing the call or correspondence in accordance with the company's customer service handling procedures....

Are you a Workflow & Real-Time Analyst, seeking a new challenge? Do you have passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Workflow & Real-Time Analyst to join their Customer Relationship Centre team, supporting Supply Chain & Production Planning. As a Workflow & Real-Time Analyst you will monitor live service performance, manage resources in real time, and produce insightful reports to support operational decisions, to ensure optimal service levels, efficient staffing, and a smooth customer experience. A key part of your role will involve supporting the modernisation of the workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. Responsibilities of the Workflow & Real-Time Analyst...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...

Logistics Agent £12.60 per hour - Temp to Perm Location: Glasgow Hours: Full-Time, On-Site - Monday to Friday 7am - 16.30pm About the Role Manpower is recruiting on behalf of a leading gas company for a Logistics Agent to join their team on an on-going assignment in Glasgow. This is an exciting opportunity to be part of a skilled team, supporting customers and logistics processes. As a Logistics Agent, you'll play a key role in planning, scheduling, correcting issues, providing excellent customer service, administrative support and information exchange between depots to ensure smooth daily operations. Key Responsibilities Serve as the first point of contact for customer queries and orders. Enter and manage order details accurately in company systems. Support scheduling and logistics coordination to ensure timely deliveries. Liaise with internal departments to resolve issues and maintain workflow. Perform general administrative and office support tasks as required....

Principal Registered Building Inspector (Class 2A-F / Class 3) Location: Islington (Islington Town Hall, Upper Street) Rate: £549.99 per day (Umbrella) Contract: Initial 4-month rolling contract Hours: 35 hours per week Attendance: Minimum 2 days per week in the office About the Role We are seeking an experienced Principal Registered Building Inspector to join a London local authority's Building Control service. This is a senior technical role requiring a qualified Class 2A-F or Class 3 Registered Building Inspector with strong regulatory knowledge and the ability to provide expert professional advice. You will play a key role in ensuring compliance with the Building Regulations through detailed inspections, plan checking and oversight of complex applications. The successful candidate will manage their own case load, support internal council projects and deputise for the Team Manager when needed. This is an excellent opportunity for a high-calibre RBI seeking a stable,...

Estates Surveyor - Property & Regeneration Location: London Rate: £450/day (Umbrella) Contract: 6 months initially Hours: Full-time About the Role We're supporting a London local authority in recruiting an experienced Estates Surveyor to join their Capital Projects & Property directorate. The service provides strategic property leadership across the full lifecycle of the Council's portfolio-maximising value, reducing costs and enabling regeneration through intelligent asset management. This senior role sits within the Council's Property team, advising elected Members, senior officers and cross-organisation stakeholders on strategic estate matters. You will play a key role in driving forward regeneration ambitions, shaping development opportunities, managing operational and investment assets, and ensuring property decisions support wider economic, social and environmental objectives. The position contributes directly to the stewardship of a varied, high-value...

A Housing Association is currently looking for a number of Commercial Property Officers on a temporary basis for about 3 months. Key responsibilities are as follows Ensure our properties are managed to a high standard, with commercial customers receiving a professional, compliant and property management service. Meet all financial and service KPI’s through monitoring arrears, collection rates, property inspections and effective strategic void management. Build effective commercial relationships with internal and external stakeholders, customers, contractors and suppliers. Ensure compliance in all aspects of commercial property management, including Health and Safety, Building and Fire Safety regulations. Responsible for all rent and service charge billing and collection and to ensure all new lettings, lease renewals and rent reviews are completed in a timely manner. Provide an excellent professional and personal landlord service to all commercial tenants (existing and...

Prism 7 Resourcing is now recruiting Transport Administrator for one of our client based in WR12 area. This is an excellent opportunity for a candidate who is looking for career development and progression within a dynamic and expanding department. The Role: As a Transport Administrator, you will play a key role in coordinating daily transport activities, handling customer communication, preparing export documentation, and supporting the sales and operations teams. You will ensure that enquiries, schedules, and documentation are managed efficiently and professionally. Key Responsibilities: * Manage daily email correspondence with customers, agents, and internal teams. * Assist with scheduling and allocation of vehicles and drivers for UK and European operations. * Support route planning and monitor the progress of daily schedules. * Prepare and process customs entries and export documentation, including commercial invoices, MRNs, and export manifests. * Prepare, issue,...

Logistics Agent - £12.60 per hour - Full-Time Location: Truro, TR1 Hours: Full-Time, On-Site Start Date: ASAP Duration: On-Going About the Role Manpower is recruiting on behalf of a leading gas company for a Logistics Agent to join their team on an on-going assignment in Truro. This is an exciting opportunity to be part of a skilled team, supporting customers and logistics processes. As a Logistics Agent, you'll play a key role in planning, scheduling, correcting issues, providing excellent customer service, administrative support and information exchange between depots to ensure smooth daily operations. Key Responsibilities Serve as the first point of contact for customer queries and orders. Enter and manage order details accurately in company systems. Support scheduling and logistics coordination to ensure timely deliveries. Liaise with internal departments to resolve issues and maintain workflow. Perform general administrative and office support tasks as required....

Do you have a background collecting debt or working in a call centre or have experience within telesales? Do you want to work in a busy environment which is supportive, challenging and nurturing which exposes you to lots of training? If so, then this is the job for you! This is a 9 month fixed term contract to cover a maternity leave, with the potential to go permanent. Benefits: Uncapped monthly commission (on average £250 per month)! 33 days holiday including bank holidays (pro rata for the 9 month contract) Life Insurance Pension Contributions of 3% after 3 months Dedicated training programme with ongoing support Our client are UK leaders within debt resolution. They are a close-knit, friendly business where you’re not just a number! You will be  working with a team to deliver exceptional customer service to their customers who are in arrears with their utility bills. You will be  working closely with customers to help them resolve their utility debt by walking them...

Housing Officer – Contract (Temporary) – Central London Are you an experienced Housing Officer seeking an exciting temporary opportunity in Central London? We are actively recruiting for a dedicated Housing Officer to join a dynamic team, delivering exceptional housing services and ensuring resident satisfaction. This is a fantastic chance to work with a reputable organization on a 3-month ongoing contract, with competitive rates and excellent benefits. Job Title: Housing Officer Location: Central London Job Type: Temporary – 3 months ongoing Salary: £26.00 per hour LTD company rate | PAYE equivalent: £22.31 per hour (inclusive of holiday) Candidate Responsibilities for the Housing Officer Actively listen to residents and promptly address their concerns to foster positive relationships. Build strong, visible relationships with residents and stakeholders to enhance community engagement. Ensure ongoing maintenance of housing schemes, including repairs, cleaning, and grounds...