17 contact centre agent jobs found

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Day Webster are currently recruiting for an experienced Band 6 pr Band 7 Forensic Social Worker to work within a Low secure assessment and treatment wards for adult women. The service is based at Littlemore Mental Health Centre. Our client is looking for the ideal candidate to start as soon as possible for an ongoing contract.  To find out more about this opportunity please contact (url removed)  What you need: Essential The applicant must have a minimum of two years post graduate Social Work experience. The applicant must have two years post qualification experience in a mental health setting. The applicant must have experience of autonomous working as a social worker Desirable Experience working within forensic services.  Day Webster Group currently have positions throughout the United Kingdom, Channel Islands, and Republic of Ireland for Mental Health and Talking Therapy Professionals of all Bands between 3 – 8c; If this isn’t the right role for you and you would be eager...

Microsoft Dynamics 365 CRM Technical Consultant (omni channel / contact centre / Customer service) | Outside IR35 | £(Apply online only) per day | Fully Remote | 6 Months initial contract A large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires a D365 CRM omnichannel technical consultant on an initial 6 month contract. If you are coming available and experienced with Microsoft dynamics 365 CRM Development (Customer service / contact centre), please apply. Skills Required: Proven Dynamics 365 Customer Service & Omnichannel expertise - Customer Service Workspace, case management, SLAs, unified routing, and digital channels (chat, email, voice). Strong Dynamics 365 CE development skills - hands-on C#/.NET plugins, JavaScript, customisations, integrations, and solution delivery. Power Platform experience - Power Apps and Power Automate Azure integration capability - experience with Azure Functions, Logic Apps, APIs, and integration design. Contact...

Do currently work in Construction? Are you a Traffic Marshall looking for a new opportunity? Also hold a CSCS card? If the answers are yes, we have roles opening with a reputable Construction company in the Canterbury area. Role: Traffic Marshall Location: Canterbury Contract type: Temporary (Full time) Date Required: ASAP Duration: Ongoing Pay rate: £14-15 per hour Fawkes & Reece contact: Daisy Goble (Brighton Office) The company: A well establish contractor that operates in various sectors such as the industrials, education, commercial and refurbishment space. The role: As the Traffic Marshall for the development, you will be responsible for: Working under the supervision and management of the Project Manager, Site Manager and Assistant Site Manager. Ensuring contractors are parking as per the site safety policy. Controlling flow of traffic when deliveries enter the site. Securing barrier protection around the site and making sure the fencing is secure. Please note...

Customs Compliance Administrator Burnley HYBRID Your Role Play a key part in ensuring seamless import/ export processes, driving accuracy, efficiency, and compliance across a dynamic and growing business. This 15 Month FTC role offers the opportunity to develop specialist knowledge in customs, trade compliance, and cross-border supply chain coordination while working with diverse stakeholders. Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. We are looking for passionate individuals to join our team as a Customs Compliance Administrator at Burnley site. About Safran Nacelles: Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services...

Part-Time Call Centre Operative Location: Keighley Pay Rate: £12.71 per hour Hours: 3:00pm – 7:00pm, Monday to Friday, plus 1 in 3 weekends Contract: Temporary ongoing with the potential to become permanent for the right candidate Start Date: Immediate The Role Our client based in Keighley is looking to recruit a reliable and customer-focused Part-Time Call Centre Operative to join their busy team. This is an excellent opportunity for someone with previous customer service experience who enjoys working in a fast-paced environment and has strong administrative and communication skills. Key Responsibilities • Handling incoming telephone calls professionally and efficiently • Providing excellent customer service at all times • Carrying out general administrative duties • Accurate data entry and record maintenance • Liaising with engineers and coordinating appointments/work schedules • Updating internal systems and ensuring information is recorded correctly Candidate...

Agent – Rail / Civils Location: Central London Rate: £600 per day (Inside IR35) Duration: 12+ months The Role We are working with a Tier 1 contractor delivering a major rail and civil engineering project in Central London. They are looking for an experienced Site Agent to join the team on a long-term contract basis. This is a key position responsible for managing site operations and ensuring works are delivered safely, on time, and to a high standard. Key Responsibilities Manage day-to-day site operations on rail and civils works Lead site teams including engineers, supervisors, and subcontractors Ensure compliance with health and safety standards and procedures Oversee RAMS, risk assessments, and site documentation Monitor programme and ensure works are delivered to schedule Liaise with clients, project managers, and stakeholders Maintain quality control and ensure adherence to specifications Requirements Proven experience as a Site Agent within rail and/or civil...

Agent – Rail / Civils Location: Central London Rate: £(Apply online only) per day (Inside IR35) Duration: 12 months The Role We are working with a Tier 1 contractor delivering a major rail and civil engineering project in Central London. They are looking for an experienced Site Agent to join the team on a long-term contract basis. This is a key position responsible for managing site operations and ensuring works are delivered safely, on time, and to a high standard. Key Responsibilities Manage day-to-day site operations on rail and civils works Lead site teams including engineers, supervisors, and subcontractors Ensure compliance with health and safety standards and procedures Oversee RAMS, risk assessments, and site documentation Monitor programme and ensure works are delivered to schedule Liaise with clients, project managers, and stakeholders Maintain quality control and ensure adherence to specifications Requirements Proven experience as a Site Agent within rail...

Agent – Rail / Civils Location: Central London Rate: £600 per day (Inside IR35) Duration: 12+ months The Role We are working with a Tier 1 contractor delivering a major rail and civil engineering project in Central London. They are looking for an experienced Site Agent to join the team on a long-term contract basis. This is a key position responsible for managing site operations and ensuring works are delivered safely, on time, and to a high standard. Key Responsibilities Manage day-to-day site operations on rail and civils works Lead site teams including engineers, supervisors, and subcontractors Ensure compliance with health and safety standards and procedures Oversee RAMS, risk assessments, and site documentation Monitor programme and ensure works are delivered to schedule Liaise with clients, project managers, and stakeholders Maintain quality control and ensure adherence to specifications Requirements Proven experience as a Site Agent within rail and/or civil...

Cloud IAM Support Engineer Location: Fully Onsite | Inverness, Duration: 30/11/2026 Rate - £506 MUST BE PAYE THROUGH UMBRELLA MUST HAVE ACTIVE SC Role Description: As part of the Identity Access Management Team, you will be supporting the delivery of IAM services to ensure the right people (or systems) have the right access to the right resources at the right time, and for the right reasons. It typically covers: Identity lifecycle management - creating, modifying, and removing user accounts Authentication - verifying who someone is (e.g., passwords, MFA, certificates) Authorization - controlling what users are allowed to access Governance & auditing - tracking access and ensuring compliance Your role BeyondTrust PRA vendor accounts onboarding/offboarding Jump server agent and local account management BeyondTrust core PAM platform support You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be...

Principal Observability & Performance Engineer - £1000 Per Day – 6 Months – London (Hybrid) – Investment Banking   Overview: A global investment banking organization are searching for an experienced Observability and Performance engineer to work within low latency/ high frequency environments on a market data project.   Role & Responsibilities: Build and maintain the application components that aggregate, correlate, and present observability data from individual services into unified, end-to-end views of the Real-Time platform. Implement customer-centric aggregation and hotspot detection algorithms that reflect timeliness, completeness, accuracy, and stability of market data across the Real-Time estate Develop and extend telemetry pipelines that ingest, transform, and route metrics, traces, and logs from distributed services into a coherent observability layer Design and build custom synthetic monitoring agents deployed across hundreds of global sites to continuously...

Agentic AI Consultant with extensive experience advising high growth tech businesses on AI with the pre-sales space is sought by an international consultancy based in the UK. Following significant client demand, they are looking to engage an experienced Agentic AI Consultant to help shape and deliver their growing advisory capability around agentic AI and commercial transformation. This is a rare opportunity to help define how organisations adopt and leverage agentic AI across the entire customer lifecycle, working directly with senior stakeholders to separate genuine opportunity from hype and develop practical, commercially valuable AI strategies. The Opportunity This role sits at the intersection of AI, customer experience, commercial transformation and enterprise advisory. You'll work closely with enterprise clients to assess readiness, facilitate workshops, identify high-value use cases and build structured roadmaps for the adoption of agentic AI across...

Do currently work in Construction? Are you a Carpenter currently looking for work? Do you hold a valid CSCS Card? If the answers are yes, we have roles opening with a reputable Construction company in the Southampton area. Role: Carpenter Location: Southampton Contract type: Temporary (Full time) Start date: ASAP. Duration: 3-4 months Hourly rate: £24-£26 Fawkes & Reece contact: Alexandria Darran Or Joe Jarvie (Southampton Office)The company: A well-established regional contractor who specialises in the medical centres, retail outlets and care homes. The role: Working as a carpenter our client will be looking for you to assist a variety of 1st and 2nd fix. About you: You will have previous experience in similar carpentry roles completing first and second fix. You will have your own tools that are 110v. You will be conscious of health and safety on site and will be wary of others who are working alongside them. You will arrive on time, finish your shift at the times...

Job Title: Emergency Accommodation Procurement Officer Location: Harrow Council, Forward Dr, Harrow, HA3 8NT (including travel around the borough) Salary: £21.23 per hour (PAYE) Contract Type: Temporary ongoing, until 18th June 2027 Hours: Full-time About the Role Harrow Council is seeking a highly motivated and organised Procurement Officer to join the Housing Services – Housing Needs team. This vital role supports the Council’s statutory duties to homeless households by sourcing, negotiating, and securing good quality accommodation across the private sector. You will be responsible for procuring different types of accommodation, including emergency and long-term housing, ensuring all properties meet statutory and council standards while delivering best value for money. Please note: a valid UK driving licence, access to a car and business insurance are essential for this role. Key Responsibilities: Negotiate and procure accommodation to meet the needs of homeless and...

Regeneration Service Manager Location: Rotherham Rate: £519.67 PAYE | £662.11 Umbrella Contract: Interim We are seeking an experienced Regeneration Service Manager to lead and support the delivery of key regeneration projects, with an immediate focus on a complex Compulsory Purchase Order (CPO) and land acquisition programme. The Client has secured several essential land parcels required for a major regeneration scheme but anticipates the need to progress Compulsory Purchase Powers to complete the land assembly process. A Statement of Reasons has been drafted and the Client is planning to make the Order during the summer. Supported by external Property Agents and Solicitors, the successful candidate will provide strategic leadership and programme management throughout the CPO process. Key Responsibilities Lead regeneration and land assembly programme. Manage the progression of Compulsory Purchase Orders from Resolution to Make through to confirmation and implementation....