23 council tax officer jobs found

About the Role: One of my local government clients is looking for an experienced and proactive Council Tax Officer to join their Revenues team. This is a hybrid role offering flexibility between home and office working. As a key member of the team, you’ll be the first point of contact for residents, providing expert support on Council Tax billing, registration, and discount/exemption applications. The role is ideal for someone with a strong background in local government revenues and a customer-focused mindset. Key Responsibilities: * Handle a high volume of inbound customer enquiries via phone regarding Council Tax. * Set up and maintain Council Tax accounts, including applying relevant discounts, exemptions, and changes of address. * Ensure compliance with current Council Tax legislation. * Accurately update the Academy/MRI system and maintain detailed records. * Provide clear, empathetic support to residents, helping them...

We're recruiting an experienced and customer-focused Council Tax Officer for a 3-month assignment, with a strong focus on telephone-based customer support. This is a high-volume, frontline role where you'll play a key part in helping residents understand their Council Tax responsibilities while ensuring accurate administration in line with legislation. If you thrive in a fast-paced environment, enjoy solving problems over the phone and have solid Council Tax processing experience, this role offers an immediate start and a structured workload with clear performance targets. The Role ·Handle a high volume of inbound calls, providing clear advice and support to residents regarding billing, liability, discounts and exemptions. ·Accurately register new Council Tax accounts and process changes in household circumstances. ·Apply relevant discounts, disregards and exemptions in line with current Council Tax legislation and policy. ·Ensure all actions are accurately recorded and...

Job Title: Council Tax Officer – Revenues and Benefits Location: East Hertfordshire (Hybrid Working) Contract Type: 3-Month Ongoing Contract Hourly Rate: £30 per hour (Umbrella) Hours: Full-time About the Role We’re seeking a proactive and experienced Council Tax Officer to join the Revenues and Benefits team at East Hertfordshire Council for a 3-month ongoing assignment. This is a hybrid position with a strong emphasis on telephone-based customer service, providing vital support to residents on all aspects of Council Tax billing, registration, and the application of discounts and exemptions in line with current legislation. Key Responsibilities Handle a high volume of inbound calls relating to Council Tax queries. Register new accounts accurately and apply discounts, exemptions, and other adjustments. Ensure all activities comply with current Council Tax legislation and council procedures. Maintain detailed and accurate customer records using the Academy system. Provide...

Council Tax Officer East Hertfordshire £24ph Location: Hybrid (office/homeworking) We’re seeking a proactive and experienced Council Tax Officer to join our dynamic team for a 3-month assignment. This role is heavily focused on telephone-based customer interaction, supporting residents with Council Tax billing, registration, and the application of discounts and exemptions in line with current legislation. Key Responsibilities: Handle a high volume of inbound calls relating to Council Tax queries Accurately register new accounts and apply relevant discounts and exemptions Ensure compliance with all applicable Council Tax legislation Maintain detailed records and update  MRI/Academy system accordingly What You’ll Need: Proven experience as a Council Tax Officer Strong working knowledge of Council Tax legislation Confident telephone manner and excellent communication skills Experience using the Academy IT system This is a fast-paced role ideal for someone who thrives on...

Client Local Authority in Barking Job Title Council Tax Officer Pay Rate £22.54 an hour PAYE/£29.42 an hour UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 3 Month Contract Location FULLY HOME BASED Description We are looking for experienced Council Tax officers as the work will involve billing and recovery work. Ie Doing move in and outs, applying reliefs, setting up payment arrangements etc. Must have used Academy and Enterprise systems within the last year Must have more than 3 years Council Tax experience Must be able to work on billing and recovery work Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to...

We are seeking a motivated and skilled individual to join a shared Revenues & Benefits service that is committed to delivering excellence in the administration, billing, and recovery of Council Tax. Location: The successful candidate will be primarily based at the main office but may occasionally be required to work across various sites within the service area. Key Responsibilities: Provide administrative and clerical support as part of a team responsible for the billing, collection, and recovery of Council Tax. Communicate effectively with members of the public through face-to-face interactions, telephone conversations, and written correspondence. Accurately input, update, and retrieve data using computer systems and relevant software. Interpret and apply complex and evolving legislation related to Council Tax administration. Manage and prioritise workloads to meet operational deadlines while maintaining a high level of accuracy. Work collaboratively within a team...

Job Title: Revenues and Benefits Customer Service Officer Location: Local authority based in Ealing Hourly rate: £20.96 PAYE/ £27.77 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time (35 hours a week) Working Arrangements: Hybrid- Tuesday & Wednesdays in the office ASAP Start Job Purpose: To provide a comprehensive and in-depth telephone service for council tax and housing benefit/ council tax support enquiries. To ensure that all contacts receive a good customer experience, in a professional, timely and courteous manner always. Job Duties: To acquire and retain a thorough understanding of Council Tax and Housing Benefit/ Council Tax Support legislation to efficiently manage enquiries. To be able to clearly explain and process accounts at all stages of the council tax recovery process from reminder to committal stage. To keep up to date with new Housing benefit/ council tax support and Council Tax policies and procedures,...

Belmont Recruitment are currently seeking a Temporary Accommodation Officer to join a Greater Manchester Local Authority on a temporary basis. This is a full-time role working 36.25 hours per week. The successful candidate will manage temporary accommodation placements across the Trafford area, ensuring properties are safe, well-maintained, and compliant with housing standards. You will work closely with landlords, tenants, and internal departments to maintain effective tenancy management, process Housing Benefit and Council Tax matters, and support households in moving on to permanent accommodation. Main Duties: * Manage and monitor temporary accommodation placements in line with statutory guidance * Conduct regular property inspections to ensure health, safety, and maintenance standards are met * Negotiate and prepare tenancy agreements, ensuring accuracy and compliance with housing legislation * Liaise with landlords, letting agents, and accommodation providers to...

Are you experienced in Housing & Welfare and available for new temporary assignment? We are looking for Housing & Welfare Officers to provide a highly specialised Housing and Welfare service an all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. Based in Walsall, hybrid 2 days per week office. Full time, 37 hours per week, Monday to Friday paying £19.61 per hour PAYE; which is equivalent to approximately £38K salary or £25 per hour through an umbrella. Must be able to: * To cover standby and call out on a rota basis * Out-of-hours working and weekends (i.e. outside flexi-time hours) * To meet the needs of the service through supporting customers in an emergency as required. * To work from a...

Only Apply if If you have experience with NEC systems*** If you have experience with NEC systems and NEC document management. Hybrid is optional however fully remote is also accepted for these assignments. However, candidates may need to collect IT from a North Yorkshire office base. ROLE REQUIREMENTS The North Yorkshire Council Welfare & Benefits Service, based across a variety of key locations across the county serves a wide range of residents of the community. The service administers applications for Housing Benefit, Council Tax Reduction, Discretionary Housing Payments, and Exceptional Hardship Awards whilst delivering against statutory requirements. The service provides specialist advice and guidance to residents of North Yorkshire, other council service areas and external partners. The post holder: • Will be responsible for administering the Housing Benefit and Council Tax Reduction scheme in accordance with Government legislation, case law and local policy. •...

Overview: One of my local government clients is seeking a Business Support Officer to join the Finance team within the Resources department. This key position supports the Enforcement team, delivering a high-quality, customer-focused administrative service that plays a vital role in the effective collection of revenue for the Council. Please note: Previous experience working within a local authority or public sector environment is essential for this role. Key Responsibilities: * Provide daily administrative support to Enforcement Agents and act as the first point of contact for all enquiries. * Respond professionally to customer queries via post, phone, and email. * Support the enforcement and recovery of debts in line with legislation, council policies, and procedures. * Handle incoming payments, update customer accounts, process changes, and manage casework to resolution. * Work closely with internal departments and external...

About the Role We are seeking a highly capable and motivated Revenues Manager to lead our Revenues Team, overseeing the billing, collection, and recovery of Council Tax, Business Rates. You will be instrumental in ensuring our revenue services deliver excellent results, adhere to statutory requirements, and continuously evolve to meet customer expectations. As a key member of the Service Management team, you will take ownership of operational performance, systems oversight, audit compliance, and process improvement. You will also play a leading role in digital projects, departmental strategy, and stakeholder engagement. Key Responsibilities * Lead and develop the Revenues, Business Rates, and BID teams; set performance targets and ensure delivery against national and local standards. * Ensure compliance with corporate policies, statutory requirements, and deliver efficient service provision. * Design, review, and improve service processes and systems...

Contracts & Procurement Lawyer Rate: £50-£60 per day - Negotiable DOE Contract Length: 3-6-month initial contract Northwest Local Authority Flexible Hybrid Working Spencer Clarke Group have teamed with a local authority in the Northwest region who are seeking an experienced and motivated Contracts and Procurement Lawyer. You will provide high-quality, timely, and practical legal advice across a broad range of commercial, contract, and procurement law matters, supporting major projects, and contributing to the continuous improvement of the Council's governance and contract management arrangements. Key Responsibilities Provide expert legal advice and support on commercial, contract, and procurement matters, including drafting and negotiation of contracts and frameworks. Ensure all contracting and procurement activities comply with the Public Contracts Regulations, Council Constitution, and governance arrangements. Advise on contract disputes, risk management strategies,...

Teaching Assistant - Multiple Roles Available! 📍 Location: Cardiff 💼 Job Type: Full-Time (Temporary) 💰 Daily Rate: £88.92 (with potential increases depending on client rate, qualifications, and experience) Are you an experienced Teaching Assistant (TA) looking for your next opportunity in a Primary School setting? We're currently recruiting dedicated and passionate individuals to work full-time in a vibrant Primary School in Cardiff. As a well-established education recruitment agency, we offer a wide range of flexible opportunities in schools across Cardiff - including long-term, short-term, day-to-day, full-time, and part-time roles. Whether you're seeking consistent work or something that fits around your personal commitments, we're confident we can find the right fit for you. Requirements: An enhanced DBS check (on the update service or willing to apply for one) Registration with the Education Workforce Council (EWC) Previous experience as a Teaching Assistant in a...

The role of Director of Corporate Governance is a pivotal one within the NHS Trust. The post holder will be principal advisor to the Board and the organisation as a whole on all aspects of governance. The Director will – on behalf of the Chair and Chief Executive - lead the design and ongoing development of a governance and assurance framework for the organisation and ensure that it meets the standards of good governance set nationally for the NHS. The Director of Corporate Governance will promote and help sustain these standards by: * Keeping under review legislative, regulatory and governance developments that impact on the Trust’s activities and ensuring that the Board is appropriately briefed on them; * Winning the confidence of the Board – acting as ‘wise counsel’ providing a confidential sounding board to the Chair and individual Board members on all aspects of board business including issues of concern; * Guiding the Board in the responsible and effective conduct...

Customer Contact Adviser - Temporary (November-March) About the Role: Are you passionate about helping others and making a real difference in your community? We're looking for a Customer Contact Adviser to join our clients dedicated team that supports residents, businesses, and visitors with a wide range of enquiries-from Council Tax to Waste Management. While many services are accessed online, they pride themselves on delivering personalised support via telephone, email, and face-to-face interactions. What You'll Do: As a Customer Contact Adviser, you'll be the first point of contact for individuals seeking help. You'll provide friendly, knowledgeable assistance while working as part of a dynamic team. Your journey will begin in a city centre office environment, with the potential to move to a hybrid working model once training is complete. Key Responsibilities: Handle and resolve a variety of customer queries. Support customers via phone, email, and in-person...

Job Title: Accounts Payable Assistant Location: Holborn, London (hybrid working - Tuesdays and Wednesdays in office) Pay: £14-15 per hour Duration: Temporary 2-3 months Hours/days: Monday-Friday 9am-5:30pm Key Responsibilities: Daily Bank Receipting: Accurately processing and allocating incoming payments across multiple accounts, ensuring all funds are correctly assigned and recorded in a timely manner. Daily Bank Reconciliations: Conducting daily reconciliations of bank statements against internal records to identify and resolve discrepancies, ensuring financial accuracy and compliance. Monthly Rent Sweeps: Coordinating and executing monthly rent sweeps, ensuring rent is collected and allocated correctly across relevant portfolios or properties. General Accounts Administration: Supporting the finance team with ad hoc administrative duties such as data entry, invoice processing, record keeping, and responding to internal and external finance-related queries. Liaising...

We're recruiting a highly experienced and commercially minded Revenue and Debt Service Manager to lead the end-to-end administration, collection and enforcement of Council Tax, NNDR, Housing Benefit Overpayments, Adult Social Care contributions and Sundry Debt. This is a strategic leadership role with operational oversight of both in-house revenue teams and outsourced enforcement partners, with a clear mandate to drive collections, improve recovery performance and deliver a customer-focused, compliant service. This role requires on-site presence 3 days per week and offers a key opportunity to shape and modernise high-volume income and debt operations. The Role ·Lead the administration, billing, collection and enforcement of Council Tax, Business Rates (including outsourced NNDR service), Housing Benefit Overpayments, Adult Social Care debt and Sundry Debt. ·Drive performance and maximise income recovery through strong operational management, process improvement and strategic...

I am working with a client who is seeking proactive Licensing Admin Officer to join a busy local authority team. This role involves processing and managing a variety of licence applications, ensuring compliance with relevant legislation and council procedures. Key Responsibilities: * Process applications for licences including taxi/private hire, alcohol, gambling, scrap metal, and house-to-house collections. * Ensure all documentation is completed, recorded, and stored in line with data protection and council protocols. * Use the Civica system to input, track, and update licensing records. * Liaise with applicants, licensees, and internal departments to provide guidance and resolve queries. * Support the licensing team with general administrative duties (scanning, photocopying, filing, email responses). * Monitor and manage shared inboxes and telephone queries. * Assist with exam bookings and invigilation for taxi licensing applicants. * Maintain accurate...

About the Role We are seeking a skilled and dedicated Vehicle Maintenance Fitter to join our team and help keep our fleet safe, compliant, and operational. In this vital role, you will ensure that all Council-owned vehicles, plant, and machinery are maintained to the highest standards and in line with legal, safety, and Council requirements. You will be responsible for a wide range of tasks, including servicing and repairs, conducting taxi compliance checks, and preparing vehicles for Class 4 and 7 MOT inspections. You will also provide mobile roadside support during working hours, including attendance at landfill sites when required. Key Responsibilities Carry out servicing, repairs, and maintenance of Council vehicles, plant, and machinery in line with VOSA and Council standards. Conduct MOT preparations (Class 4 and 7), including checks for compliance with Department of Transport regulations. Perform taxi compliance testing on Hackney Carriages and other licensed hire...