5 customer experience coordinator jobs found in Sunderland

Customer Experience Coordinator  Location: Sunderland  Contract Type: Freelance/Permanent Rate: Competitive day or hourly rate depending on experience We are looking for an organised, personable, and proactive Customer Experience Coordinator to support our growing team based in Sunderland. This is an ideal opportunity for someone who enjoys working with people, solving problems, and ensuring customers receive an excellent experience from first contact through to completion. We are particularly interested in candidates seeking freelance or contract-based work with flexibility. Key Responsibilities Act as the main point of contact for customer enquiries Coordinate appointments, updates, and ongoing communication Maintain accurate customer records and internal systems Liaise with internal departments to ensure smooth service delivery Resolve customer issues efficiently and professionally Monitor customer feedback and identify areas for improvement Support day-to-day...

Customer Experience Coordinator  Location: Sunderland  Contract Type: Freelance/Permanent Rate: Competitive day or hourly rate depending on experience We are looking for an organised, personable, and proactive Customer Experience Coordinator to support our growing team based in Sunderland. This is an ideal opportunity for someone who enjoys working with people, solving problems, and ensuring customers receive an excellent experience from first contact through to completion. We are particularly interested in candidates seeking freelance or contract-based work with flexibility. Key Responsibilities Act as the main point of contact for customer enquiries Coordinate appointments, updates, and ongoing communication Maintain accurate customer records and internal systems Liaise with internal departments to ensure smooth service delivery Resolve customer issues efficiently and professionally Monitor customer feedback and identify areas for improvement Support day-to-day...

Customer Experience Coordinator  Location: Sunderland  Contract Type: Freelance/Permanent Rate: Competitive day or hourly rate depending on experience We are looking for an organised, personable, and proactive Customer Experience Coordinator to support our growing team based in Sunderland. This is an ideal opportunity for someone who enjoys working with people, solving problems, and ensuring customers receive an excellent experience from first contact through to completion. We are particularly interested in candidates seeking freelance or contract-based work with flexibility. Key Responsibilities Act as the main point of contact for customer enquiries Coordinate appointments, updates, and ongoing communication Maintain accurate customer records and internal systems Liaise with internal departments to ensure smooth service delivery Resolve customer issues efficiently and professionally Monitor customer feedback and identify areas for improvement Support day-to-day...

Linear Recruitment is currently looking for a Customer Experience Coordinator (CEC). The successful candidate will play a key role in delivering outstanding service to both clients and tenants. About the Role As a CEC, you’ll be the central point of contact for customer queries, ensuring smooth day-to-day operations across our property portfolio. Using Buildium software, you’ll manage communications, track maintenance requests, and support efficient property administration. The position is a temporary role, and the duration is 4 to 5 months.  Key Responsibilities Respond promptly to tenant and client enquiries via phone and email Manage and update records using Buildium Coordinate maintenance requests and follow up with contractors Assist with rent tracking, lease updates, and documentation Ensure a high standard of customer service at all times Support the wider team with administrative tasks What We’re Looking For Experience in an office-based customer service or...

Are you ready to take your career to the next level in the engineering industry? Our client is looking for a dedicated and enthusiastic Sales Administrator to join their dynamic team in Team Valley! 📌 Sales Administrator - Immediate Start 📍 Team Valley, Gateshead ⏰ Monday to Thursday: 8:30 AM - 5:00 PM - Friday: 8:30 AM - 4:00 PM with a 30-minute unpaid lunch break. 💰 £14.29ph paid weekly through OA 📅 ASAP Start | 🏢 Office-based (39 hours per week) 🖋️ Temporary with potential for permanent placement after 3-6 months. What You'll Do: As a Sales Administrator, your responsibilities will be diverse and engaging, including: Managing Incoming Enquiries: Handle emails and telephone calls from our valued commercial customers with professionalism and care. Job Logging and Creation: Use Simpro (similar systems to Job Logic or Big Concept) to log and create jobs. Experience with the named tools is a bonus, but not essential! Appointment Coordination: Schedule jobs and arrange...