158 customer experience coordinator jobs found

Your new company We work with a broad range of organisations across London, offering facilities support in both the public sector and the private sector. These roles are essential in maintaining safe, efficient, and compliant environments. The Facilities team provides strategic support on projects, manages supplier relationships and budgets, oversees Front of House services, and ensures the organisation operates in line with Health & Safety policies and regulations. We also adhere to ISO and BSI standards, maintaining best practice across all operations. Your new role Your duties will entail, but are not limited to the following: Oversee the day-to-day running of office facilities and building services. Ensure smooth delivery of all FM services (cleaning, security, maintenance). Schedule and monitor planned preventive maintenance (PPM) and reactive repairs. Ensure statutory compliance checks (fire alarms, emergency lighting, water hygiene). Maintain HSE records and ensure...

Role: Product Coordinator Hours: Monday to Friday 8:00am – 5:00pm – Thursday 8:00am – 2:00pm Pay Rate: Negotiable depending on experience Location: Cwmbran About the Role: As a Product Coordinator, you will collaborate closely with Sales Managers, the Technical Team, Planning, and Production teams to drive projects forward, keep timelines on track, and ensure smooth cross-functional communication. If you're passionate about product development and enjoy coordinating multiple teams to bring new ideas to life, we want to hear from you! Key Responsibilities: Coordinate and track new products: Oversee the product development process from initial concept through to production launch. Collaborate with Sales Managers to understand product specifications, customer requirements, and technical details. Ensure all product timelines are met, addressing delays and issues proactively. Liaise with Procurement and Production teams to confirm timelines, availability, and launch readiness for...

Customer Care Coordinator Location: Warrington (Hybrid working) Sector: Social Housing / New Build & Defects Contract: Full-time, temp About the role We're looking for a Customer Care Coordinator to join our team and play a key role in delivering an excellent service to our customers. This role focuses on managing new build aftercare and defects, acting as a central point of contact between residents, contractors, and internal teams. While experience in social housing is not essential, proven experience within new build customer care or defects management is required. Key responsibilities Act as the first point of contact for customers reporting defects within new build properties Log, track, and coordinate defects from report through to resolution Liaise with contractors, developers, surveyors, and internal teams to ensure timely repairs Keep customers informed throughout the process, managing expectations professionally Monitor service level agreements (SLAs) and...

Our client has an opportunity for a Supply Chain and Governance Technician to join them on a contract basis until the end of 2026 with possible extension. Day to day you will report into the Supply Chain & Governance Coordinator and hierarchically to the Head of Operational Excellence and Business Management. Role: Supply Chain and Governance Technician Location: Brize Norton, Oxfordshire - 60% onsite Hours: 35 per week Hourly Rate: £30 per hour via Umbrella, inside IR35 Clearance: BPSS required before starting. Full SC will follow once in employment. What you'll be doing: Preparing Requests for quotes and ensuring sourcing is carried out in line with the appropriate HMG code and buying policy Preparing the Consumables, Expendables and General procurement orders Preparing internal purchasing requirements in SAP and MySupply, converting them into purchase requisitions and purchase orders Posting Goods Receipts for services and non-consumable items in SAP, and ensuring...

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Seasonal Operations Coordinator (May – September). Be part of the movement – and play your part. About the role Working predominately on a any 5 from 7 shift pattern, days and nights, you will be responsible for: Accurately check-in freight and tourist vehicles/passengers at check-in booths or Driver’s Reception. Deliver excellent customer service while handling ticket sales (cash & card). Assist with loading and discharging vessels, using hand-held UHF radios for communication. Ensure Health & Safety best practices for colleagues and customers. Process freight reservations via email and phone, meeting DFDS customer service standards. Adapt to a fast-paced, ever-changing environment with strong attention to...

Sales Support Coordinator 1 year contract – Up to £35,000 The ultimate right-hand role to the Sales Director Love being the person who makes everything happen? We’re looking for a super-organised, proactive plate-spinner to become the Sales Director’s trusted right hand and keep our installation projects running like clockwork. This is a 12-month maternity cover where you’ll sit at the heart of the business — coordinating sales, supporting projects from first enquiry to final sign-off, and making sure our customers receive a seamless, professional experience every time. If you thrive on variety, enjoy taking ownership, and get real satisfaction from bringing order to busy projects, this role is for you. What you’ll be doing Be the Sales Director’s go-to person Provide day-to-day administrative and operational support Keep priorities on track and ensure nothing slips through the net Keep projects moving smoothly Coordinate installation projects from enquiry through to...

The Shift Leader oversees and coordinates all operational activities during their assigned shift, ensuring the delivery of inspection, rework, and quality confirmation activities in line with project requirements. They are responsible for resource allocation, communication with the customer (when required), and adherence to KPIs. Key Responsibilities Lead shift operations to meet daily Safety, Quality, Delivery, and Cost targets. Assign work to Team Leaders and confirm resource coverage per project. Monitor productivity, rework levels, and quality trends during the shift. Ensure all work instructions, control plans, and defect catalogues are correctly applied. Conduct shift start briefings, issue escalation updates, and complete end-of-shift handovers. Validate data collection accuracy and ensure QCC reports are submitted on time. Support containment, rework, or sorting activities as required. Coordinate with the Admin or Office team for documentation and system updates....

Lead Agent 6 month Fixed Term Contract Location: Birmingham Hybrid: 3 days office, 2 days remote Hours: Mon - Fri - 8am - 5pm, 8.30am - 5.30pm or 9am - 6pm Free onsite parking Salary: £28,000 + Commission OTE £35 - 40K My client is a luxury flexible office provider with locations across the UK is seeking a lead agent to joint their team in Birmingham. Overview Due to a significant increase in inbound leads across our regional buildings, we are seeking a proactive, high‑energy individual to manage, qualify, and progress all incoming opportunities. This role is essential to improving conversion rates, maximising viewing appointments, and supporting our wider sales push as we work to increase occupancy. Key Responsibilities Lead Qualification & Pipeline Management Act as the first point of contact for all leads referred via brokers, agents, or directly from clients. Qualify each lead quickly and effectively through direct conversations with clients and/or brokers and...

Join Our Team as a Work Authorisation Coordinator! Are you ready to take your career to the next level and become an essential part of a global financial institution? If you're passionate about supporting clients and contributing to their growth and economic progress, we have the perfect opportunity for you! Start ASAP, pay £280-£295 per day via umbrella, hours Monday-Friday 40 hours per week, this is a hybrid working role, three days required in the office, duration three months, location Canary Wharf. The successful candidate will be required to go through a DBS clearance ahead of starting. About the Role: As a Work Authorisation Coordinator, you will be a key player within the Talent Acquisition Operations Onboarding Team. Your mission? Deliver exceptional HR support for work authorisation verification across multiple countries, ensuring a seamless experience for our partners. What You'll Do: Be the Go-To Expert: Master multi-country work authorisation processes and...

The Customer Service Coordinator plays a key role in delivering high‑quality, responsive and customer‑focused services. This position ensures that enquiries, complaints and service requests are handled efficiently, professionally and in line with organisational standards. Experience within local authorities and housing associations is essential, due to the regulatory requirements, resident expectations and the need for accurate, compliant service delivery. Key Responsibilities * Act as the first point of coordination for customer enquiries, ensuring timely, accurate and empathetic responses. * Manage and prioritise high‑volume caseloads, including complex or sensitive issues, ensuring all matters are resolved within agreed KPIs and SLAs. * Maintain accurate and compliant customer records using CRM systems, ensuring full audit readiness. * Support the delivery of statutory and regulatory obligations, including data accuracy, safeguarding...

Mobile Customer Advice Coordinator Fixed Term - up to 6-12 months | 37 hours per week | West Yorkshire Salary: £29,000 Do you want a role where your work genuinely makes a difference? We're looking for a Mobile Customer Advice Coordinator to join a passionate Advice Team, delivering practical energy-saving support to communities across the North West. You'll work both in the office in Halifax and out in the community via a Mobile Advice Centre van, helping individuals and families reduce their energy bills and access the support available to them. This is a hands-on, people-focused role with real impact. What You'll Be Doing Providing tailored energy efficiency advice at community venues and events Supporting individuals to access grants, funding and additional financial help Completing needs assessments and offering practical, easy-to-follow guidance Managing CRM records, reports and general administration Building relationships with local partners and representing the...

Export Shipping Coordinator We are seeking a proactive and detail-oriented Export Shipping Coordinator to join our Export Customer Service Team in Loughborough. This is an excellent opportunity for a professional with a background in export shipping to provide high-level support for customers across Eastern Europe, the Middle East, and Africa The Role Location: Loughborough - Bishop Meadow Road (On-site) Pay Rate: £14.50 - £15.00 hourly. Duration: 3-month contract with a potential for extension. Hours: 37.5 hours per week, Monday-Friday. Shift: Flexible times (e.g., 08:00-16:00 or 09:00-17:00) Key Responsibilities Prepare documentation for worldwide shipments and manage general shipping administration. Handle Third Party Monitoring (TPM) and due diligence for customers. Resolve complex shipping enquiries and hazardous paperwork issues while meeting strict deadlines. Rigorously adhere to customs and export compliance regulations. Collaborate with the Export Sales Team to...

Job Specification: WIP Coordinator (x2) - 12‑Month Contract Role Title: WIP Coordinator Contract Length: 12 months (initial) Location: Wimborne Industry: Mission Systems / Highly Regulated Engineering Environment Reporting to: Stores Lead Direct Reports: None Role Purpose The WIP Coordinator will perform administrative and physical tasks involved in the picking, issuing, storing, and tracking of parts for Work in Progress (WIP). They will manage the movement, deployment, and distribution of WIP materials to support production activities and ensure accurate transactional recording within the organisation's ERP system. Key Responsibilities Pick and issue stock parts to works orders as required and update the system accordingly. Maintain quality, batch control and full traceability of all parts during picking, movement, and storage of WIP. Adequately package all items for safe transport and preservation during storage. Manage the storage of WIP to maintain correct material...

Human Resources Administrator / Human Resources Officer (Intern) Are you currently training or studying to gain a lucrative position in Human Resources, perhaps you have recently graduated? Are you perhaps already an experienced Human Resources Administrator, or have similar skills who is seeking the opportunity to learn more in this field? Would you like to work for one of the World’s most recognized and prestigious Automotive manufacturers? If your answer is “yes” to these three questions, please kindly read on…….. The Opportunity: Our Client is one of the most prestigious Automotive manufacturers in the World. With a healthy order book, it is our privilege to now be supporting them with the recruitment of an Intern who will join the company for a period of 12 months on a fixed term basis as a Human Resources Administrator. In return, you will receive a competitive annual salary, full benefits, and plenty of opportunity to learn, be supported and get trained. The role As their...

Manpower are urgently recruiting for the below position This is a 3 month assignment initially, working Monday to Friday either 08.00am - 16.00 / 09.00 - 17.00 this client is flexible. Parking and subsidised canteen on site. Export Coordinator - Shipping Loughborough Position Summary: This position is in the Export Customer Service Team based at our clients site in Loughborough. Our client supply our customers across Eastern Europe, Middle East and Africa with a huge range of scientific products and services. Day to day responsibility for export customers for allocated areas, duties including preparing documentation for shipments worldwide, filing and general shipping administration, meeting of deadlines for shipments and general resolution of customer enquiries, both verbal & written from a shipping perspective; handling of TPM and due diligence of customers We are looking for someone who: * Working alongside Export sales team to provide exceptional shipping &...

Supplies Coordinator, £12,75ph, Hertfordshire Are you organised, proactive and motivated by the knowledge that your work directly improves patient pathways? We’re looking for a Supplies Coordinator to support the smooth running of wards in the Hertfordshire area — ensuring every ward has the pathology supplies they need, exactly when they need them. In this vital role, you’ll keep the hospital moving by coordinating orders, maintaining stock, and responding quickly to ward requests, helping reduce downtime and support exceptional patient care. What You’ll Be Doing Manage and maintain pathology supplies across all wards Act as the first point of contact for all supply-related queries Provide hands-on support to staff in keeping essential items available and organised Process client requests using online order systems Track deliveries from internal drivers and external couriers Expedite urgent orders, resolve supply issues, and support the warehouse team with returns and...

Web Content Coordinator - eCommerce | 6 Month FTC | Leicestershire (Hybrid) An exciting opportunity for a Web Content Coordinator to join a fast-paced eCommerce development team, supporting the delivery of engaging and seamless online experiences across web and mobile platforms. This role sits within a collaborative digital environment focused on improving site performance, launching new features, and ensuring content is accurate, up to date, and customer-focused. The Role You'll work closely with content editors, developers, QA teams, and wider stakeholders to manage website updates, support campaigns, and drive continuous improvements to content processes. Acting as a key point of contact for web changes, you'll help prioritise requests, maintain site quality, and explore ways to streamline workflows using automation and AI tools. Key Responsibilities Update and publish website content using a CMS Manage day-to-day content requests from across the business Support...

Loans Administrator (Agency Management) Contract Length: 12 months (scope to go perm) Location: Bromley Office 5 days onsite initailly, then 3 days onsite An exciting opportunity has arisen to join our client's Agency Management Team as an Agency Management Administrator. This established team of four is essential to the organisation's product offering and plays a vital role in global Syndicated & Corporate Lending Operations. Role Overview: As an Agency Management Administrator, you will manage your own portfolio of agency deals and be a key player in the execution of complex transactions. You will support the Regional Ops Head and your team lead, acting as one of the senior members of the team. Your responsibilities will include the day-to-day resolution of complex problems, reviewing credit agreements, and ensuring compliance with regulatory requirements. Key Responsibilities: Manage a portfolio of agency deals, ensuring accuracy and compliance. Resolve complex...

Job Title: Site ERP Implementation Coordinator Location: Stourport or Rugby, UK, on-site Duration: 12 months contract The role: The Site ERP Implementation Coordinator will play a critical role in supporting the successful rollout of the ERP system at the site level. As a local liaison between the global ERP project team and site operations, this individual will help ensure business continuity, coordinate change management efforts throughout the implementation, facilitate data collection and validation, identify and support future training activities. Key Responsibilities * Act as Main Point of Contact: Serve as the primary liaison between central programme teams and site-level stakeholders to ensure effective communication, alignment, and coordination. * Own the Site Project Plan: Maintain accountability for the Highlander project plan at the site level, ensuring milestones, deliverables, and dependencies are clearly defined and tracked. * Assess...

Sales Operations Executive Location: Newbury Hours: Monday to Friday, 8:30 AM - 4:30 PM Pay: £15-£16 per hour Are you detail-driven and passionate about keeping things organised? We're looking for a Sales Operations Executive to join our UK Customer Service team. This is a fantastic opportunity to play a key role in ensuring smooth dealer transactions and supporting business growth. You'll be at the heart of our operations, validating transactions, maintaining accurate inventory records, and collaborating with internal teams to deliver an exceptional dealer experience. If you thrive in a fast-paced environment and love working with data and processes, this role is for you! What You'll Do: Validate dealer transactions including orders, returns, warranty claims, and transfers. Ensure accurate processing and closure of transactions in SAP. Organise and reconcile dealer inventory stock counts twice yearly. Maintain precise records of transactions and inventory levels....