99 customer liaison officer jobs found

Join a leading property services contractor delivering works within the Social Housing sector, in a rewarding Customer Liaison Officer role supporting residents throughout planned maintenance and refurbishment works across Lincolnshire. This Customer Liaison Officer opportunity is an initial 4-week temporary contract, with strong potential to extend, offering consistent work within a busy and supportive operational environment. The majority of works will be based in Boston, therefore we are particularly interested in candidates located within or close to this area. As a Customer Liaison Officer, you will play a key role in ensuring residents are fully informed and supported while improvement works are carried out to their homes, helping to maintain excellent customer satisfaction and minimise disruption. We’d love to hear from anyone with experience as a Customer Liaison Officer, Resident Liaison Officer, Housing Officer, Customer Service Advisor, or anyone with strong...

Join a leading property services contractor delivering works within the Social Housing sector, in a rewarding Customer Liaison Officer role where you’ll play a key part in supporting residents throughout planned maintenance and refurbishment works across Crewe. This Customer Liaison Officer opportunity is an initial 4-week temporary contract, with strong potential to extend, offering consistent work within a busy and supportive operational team. The role is ideal for someone who enjoys working directly with customers, building relationships, and ensuring residents receive clear communication and a positive experience during improvement works to their homes. As a Customer Liaison Officer, you will act as the main point of contact between tenants and operational teams, helping to minimise disruption, manage expectations, and maintain excellent customer satisfaction throughout the project lifecycle. We’d love to hear from anyone with experience as a Customer Liaison Officer,...

Customer Liaison Officer (Administration) Location: Birmigham - B11 1XA Salary: ₤14 per hr. via PAYE Contract: 3+ Month Client: Equans Working Pattern: Monday to Friday 8am - 5pm with one hour for lunch. (Onsite, no WFH/ hybrid option available.) EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. Join our team as a Resident/Customer Liaison Officer, where you'll play a vital role in supporting communities throughout construction, regeneration, or maintenance projects. This is an exciting opportunity to be the bridge between residents and the project...

Customer Liaison Officer Location: Grimsby Rate: £16.00ph - £18.00ph DOE Hours: Mon-Fri (08:00-16:30) Sub-Contract Immediate Start Nelson Permanent Placements are currently recruiting on behalf of our client who are seeking an experienced Customer Liaison Officer to work on a local Council Contract. As a Customer Liaison Officer, you will be involved in a large Social Housing Contract (on maintenance, retrofit and repair works) for existing properties and high-rises across Sheffield. The project encompasses Bathroom and Kitchen upgrades. You will be essential in contacting residents to schedule property inspections. Duties: · Leading tenant engagement and developing community relationships. · Acting as a focal point of contact in addressing concerns and queries with residents. · Offering resolution and addressing issues/concerns accordingly. · Travelling to locations within Grimsby Customer Liaison Officer Requirements: · 2-3 years’ experience as a Customer Liaison...

Temporary Customer Liaison Officer Location: Crewe Contract: Temporary (initial 8-12 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Crewe area. This role is initially offered on a 8-12 week temporary basis, with the possibility of extension or permanent employment for the right candidate. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly...

Tenant Liaison Officer – Halifax / Bradford 📍 Location: Halifax / Bradford ⏰ Hours: Monday to Friday, 8:00am – 4:30pm 💰 Pay: £14.00 per hour + £10 per day car allowance + 25p per mile mileage 📄 Contract: Temporary Ongoing (Permanent Opportunity Available) We are currently recruiting for an experienced Tenant Liaison Officer to join a busy planned works team covering Halifax and Bradford. This Tenant Liaison Officer role is ideal for someone with previous experience in social housing, planned maintenance, refurbishment, or construction who thrives in a customer-facing environment.   As a Tenant Liaison Officer (TLO), you will act as the main point of contact between tenants, residents, site teams, and contractors during housing improvement works. The successful Tenant Liaison Officer will ensure residents are informed, supported, and fully updated throughout the lifecycle of the project. Key Responsibilities: Acting as the dedicated Tenant Liaison Officer for residents...

Tenant Liaison Officer – Halifax / Bradford 📍 Location: Halifax / Bradford ⏰ Hours: Monday to Friday, 8:00am – 4:30pm 💰 Pay: £14.00 per hour + £10 per day car allowance + 25p per mile mileage 📄 Contract: Temporary Ongoing (Permanent Opportunity Available) We are currently recruiting for an experienced Tenant Liaison Officer to join a busy planned works team covering Halifax and Bradford. This Tenant Liaison Officer role is ideal for someone with previous experience in social housing, planned maintenance, refurbishment, or construction who thrives in a customer-facing environment.   As a Tenant Liaison Officer (TLO), you will act as the main point of contact between tenants, residents, site teams, and contractors during housing improvement works. The successful Tenant Liaison Officer will ensure residents are informed, supported, and fully updated throughout the lifecycle of the project. Key Responsibilities: Acting as the dedicated Tenant Liaison Officer for residents...

Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: £16.11 PAYE or £20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment...

Adecco are recruiting on behalf of the London Borough of Croydon for an experienced Disrepair Senior Support Officer to join the Property team on a 3-month temporary contract. Location: Croydon Contract: 3 Month Temporary Contract Hours: 36 hours per week, Monday to Friday Rate: Up to £250 per day Working Arrangements: Hybrid 2-3 days in the office About the Role Croydon Council pride themselves on delivering safe and affordable homes alongside low-cost, dependable, localised services to residents. The Property team is responsible for delivering excellent repairs and maintenance services, including: Day-to-day reactive repairs Contract and contractor management Complaint handling and issue resolution Empty homes Disrepair cases General surveying dutiesIn this role, you will manage a small team to provide proactive and reactive administrative support to the Disrepair team, repairs partner customer services, back-office, and operational staff. Key Responsibilities Act as...

Resident Liaison Officer - Dover and surrounding areas- Planned Maintenance (External) Salary: £17- £18 Location: Dover and surrounding areas  Job Type: Temporary to Permanent  Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Dover and surrounding area. This role focuses on external projects including window and roofing replacements. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that...

PSR solutions are recruiting for a Resident Liaison Officer (RLO) to work on a construction site in Bedford on behalf of our client who has a nationwide presence. RLO roles and responsibilities: Experienced in delivering a full resident and customer care service to residents impacted upon refurbishment projects. Confident, outgoing and persuasive in a professional manner, to undertake pre-commencement meetings with residents to brief on works, effect daily resident communications / visits where work is underway and provide post completion liaison to ensure high levels of resident satisfaction are realised. Responsible for collation of resident information packs and administration of customer records, KPI's etc. Excellent communication skills with project team and residents to feedback and co-ordinate and communicate appointments and requirements. Good ability to develop relationships. Full understanding of responsibilities associated with ensuring a safe environment is...

PSR solutions are recruiting for a Resident Liaison Officer (RLO) to work on a construction site in Coventry on behalf of our client who has a nationwide presence. RLO roles and responsibilities: Experienced in delivering a full resident and customer care service to residents impacted upon refurbishment projects. Confident, outgoing and persuasive in a professional manner, to undertake pre-commencement meetings with residents to brief on works, effect daily resident communications / visits where work is underway and provide post completion liaison to ensure high levels of resident satisfaction are realised. Responsible for collation of resident information packs and administration of customer records, KPI's etc. Excellent communication skills with project team and residents to feedback and co-ordinate and communicate appointments and requirements. Good ability to develop relationships. Full understanding of responsibilities associated with ensuring a safe environment is...

Resident Liaison Officer - Westminster – Planned Maintenance (Recladding) Salary: £22 - £23ph  Location: Westminster  Job Type: Temporary to Permanent  Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Westminster area. This role focuses on recladding projects and involves working in occupied properties and offices. Key Responsibilities: Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to...

The Resident Liaison Officer (RLO) is a comprehensive and multifaceted role, central to the smooth operation and successful delivery of projects within a residential setting. The primary responsibilities of an RLO revolve around serving as the critical link between the project management team, contractors, and the residents affected by construction or renovation works. TASKS Building Relationships - An RLO must establish and maintain strong relationships with residents through various communication methods, including in-person meetings, phone calls, and digital correspondence. Similarly, building solid relationships with internal stakeholders (e.g., Project Manager, Contractor Manager, Site Managers, Quantity Surveyor, and tradespeople) and external stakeholders (e.g., client project teams and property management companies) is crucial. Coordination and Communication - The role involves booking residents for investigations or works, updating reports and trackers for the site...

TMA Permitting Officer - Hackney Council Location: London Borough of Hackney Assignment type: Temporary Pay: £21.85 per hour PAYE / £29.44 per hour Umbrella Hours: Full time Reports to: Senior Permitting Officer About the Role Hackney Council is seeking a detail‑driven TMA Permitting Officer to join the Public Realm Division. You'll play a key role in ensuring compliance with the London Permit Scheme (LoPS), supporting the smooth coordination of road and street works, and helping minimise disruption to the borough's highway network. Working closely with the Senior Permitting Officer, Streetworks Inspectors and statutory undertakers, you will validate and process permit applications, address non‑compliance through EToN, and contribute to ongoing service improvement projects across the division. Key Responsibilities Permit Compliance & Monitoring Validate and process permit applications in line with LoPS and the Code of Practice for Permits. Identify irregularities and...

MMP Consultancy are working with a fantastic organisation to recruit Neighbourhood Officer to join them on a fixed term basis, based in Norfolk. Key Responsibilities: To investigate all complaints in respect of neighbour nuisance and anti-social behaviour and take steps to resolve these within the Trust's policies and procedures. Provide a high level tenancy management service within a geographical area, including ensuring tenancy conditions are complied with. Attend court to represent the Trust and provide witness statements as required Undertake regular Estate inspections to ensure that estates are managed to a high standard, engaging with the Community and leading on Community Improvement Grant projects Ensure fire risk assessment actions are carried out as directed and continually monitored Undertake accompanied viewings, tenancy "sign ups" to properties (including required follow up visits) and 'end of tenancy' liaison. To carry out tenant consultation on issues of housing...

Resident Liaison Officer Harlow District Council 12 months, Full Time £200 per day umbrella Location: Harlow Vivid Resourcing are delighted to be supporting Harlow Council to recruit 3 temporary Resident Liaison Officers on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 3 days per week. You must be able to drive and have access to a car. Job Purpose: The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects. The Role: Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints. Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines. Problem Resolution: Handle resident complaints...

Triage Officer Ashford Full Time Temporary Provide expert housing advice and triage incoming enquiries for the Housing Options Team, ensuring residents receive timely support to prevent homelessness. THE ROLE As a Triage Officer, you will manage and allocate new approaches to the Housing Options Team while providing administrative and frontline support to both the Housing Options Officers and Lettings Team. Key responsibilities include: Triage and assess all incoming housing enquiries, allocating cases appropriately and identifying emergency cases for immediate support. Provide low-level housing advice via phone, email, or face-to-face, including explanations of legislation and council housing policies. Maintain accurate and detailed records of all communications and casework on the council’s computer system. Coordinate and monitor case allocations across the team to ensure fair workload distribution. Support Housing Options Officers by investigating cases, preparing case...

SEN Teacher Contract Type: Full Time | Temporary Start Date: 16/03/2026 Location: Enfield, London, UK Salary: £37,870 – £50,474 per annum (Outer London Pay Scale) Salary will be determined based on experience and position on the Main Pay Range. The maximum salary of £50,474 is applicable to candidates with substantial teaching experience equivalent to M6. About the Role We are seeking an experienced and compassionate SEN Teacher to join a large, inclusive primary school in Enfield from March 2026. This is a rewarding opportunity to lead teaching and learning within an informal SEN Hub, working alongside two Additional Resource Provisions (ARPs). The hub currently supports a small cohort of pupils on a part-time basis, many of whom have complex needs including autism, attachment difficulties, and communication challenges. You will be supported by a dedicated team consisting of 1 HLTA and 3 support staff, creating a strong staffing ratio that enables personalised, high-quality...

Materials Planner - Maternity Cover When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. The company From our sites in Lincoln, Scotland and the Southwest, we supply some of the largest retail, wholesale and food manufacturing customers in the UK. Our expertise goes much further than just supply and demand. We offer our customers real innovation, whether developing new potato varieties, packaging solutions or cutting-edge processes. And it’s not just fresh potatoes. We're also continually developing our great range of innovative, ready-to-cook prepared vegetables. At Branston we thrive to be the best, through our values and invest in our people. This is a fast-paced environment and looking for someone who is adaptable in their approach. You’ll be proficient in Microsoft packages notably MS Excel and ideally have FMCG experiences with short...