78 customer service advisor jobs found

Location: 2 Prince's Way, Solihull, B91 3ES (Office-based initially, with the potential for hybrid working) Start Date: ASAP Duration: 6 months Pay Rate: £14.70 per hour Working Hours: Monday to Friday, 8:00am-4:00pm or 9:00am-5:00pm About the Role The Smart Metering Operations Advisor will work within the Smart Metering Operations team, supporting the end-to-end delivery of smart metering services for micro-business customers. This role plays a vital part in ensuring compliance obligations are met while driving the successful rollout and upgrade of smart meters across the portfolio. The position requires strong customer engagement skills to obtain access information, book and manage meter exchanges, and review industry data flows to ensure accuracy and compliance. The postholder will be responsible for coordinating with internal and external stakeholders to achieve business objectives while providing high-quality service to customers. Key Responsibilities * Support the rollout...

Customer Service Advisor Location: Cheltenham Rate: £15.50 per hour Contract: 4 weeks Start Date: Immediate We are recruiting for an experienced Customer Service Advisor to join a busy and fast-paced team in Cheltenham on an immediate 4-week temporary assignment. This role requires someone who is confident, organised, and able to hit the ground running. Key Responsibilities: • Understand and interpret customer requirements (quality, delivery, packaging, etc.) and ensure these are followed throughout the manufacturing process. • Process customer orders onto the MRP system, confirming achievable delivery dates with the Production team. • Issue accurate order acknowledgements. • Handle customer enquiries professionally and efficiently. • Proactively update customers on any changes that may affect delivery times. • Support the flow of information to ensure customer requirements are met. • Produce release and despatch paperwork in line with customer orders. • Compile and send regular...

Portugese Speaking Customer Service Coordinator Full Time Temp to Perm Edinburgh Hybrid £26,000 - £28,000 Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh? Your role will involve; * Managing customer orders and working closely with logistics * Handling phone calls and emails internally and externally * Maintaining relationships with carriers and customers * Solving issues quickly and efficiently What do you need? * Strong multitasking skills * Proficiency in computer software are essential * Excellent written and verbal communication skills * Adaptability, dependability and problem-solving abilities * Willingness to work collaboratively and respect others If you meet these requirements, we invite you to apply for this exciting position! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified...

German Speaking Customer Service Coordinator Full Time Temp to Perm Edinburgh Hybrid £26,000 - £28,000 Your role will involve; * Managing customer orders and working closely with logistics * Handling phone calls and emails internally and externally * Maintaining relationships with carriers and customers * Solving issues quickly and efficiently What do you need? * Strong multitasking skills * Proficiency in computer software are essential * Excellent written and verbal communication skills * Adaptability, dependability and problem-solving abilities * Willingness to work collaboratively and respect others If you meet these requirements, we invite you to apply for this exciting position! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Dutch Speaking Customer Service Coordinator Full Time Temp to Perm Edinburgh Hybrid £26,000 - £28,000 Your role will involve; * Managing customer orders and working closely with logistics * Handling phone calls and emails internally and externally * Maintaining relationships with carriers and customers * Solving issues quickly and efficiently What do you need? * Strong multitasking skills * Proficiency in computer software are essential * Excellent written and verbal communication skills * Adaptability, dependability and problem-solving abilities * Willingness to work collaboratively and respect others If you meet these requirements, we invite you to apply for this exciting position! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

IMH are seeking an experienced and highly organised Call Scheduler / Customer Service Advisor to join our client’s busy Housing Team at Reading. This is an office-based role plays a key part in the smooth running of the repairs and maintenance service — ensuring that residents receive a prompt, professional, and high-quality experience. As a Call Scheduler, you’ll: * Schedule and coordinate repair works efficiently * Provide vital administrative and technical support to the housing repairs team * Maintain accurate records and manage information systems * Communicate with tenants, contractors, and colleagues to keep everything running seamlessly About You: Strong administrative experience within housing, repairs, or maintenance A solid understanding of the repairs process (emergency, urgent, and routine works) Excellent communication and customer service skills Strong IT skills, including proficiency in Excel and housing management systems Outstanding attention to...

Job Role: Customer Service Advisor- BT Location: Belfast- onsite Salary: £13.42 plus unsociable working premiums- payable per hour Hours: Full time- 37.5 hours (5 x 7.5 hours shifts per week) Shift Pattern: Option 1- Week 1&2 - hours between 06:00 to 17:00; Week 3&4 - hours between 12:00 to 23:00 Option 2- Week 1&2 - hours between 08:00 to 19:00; Week 3&4 - hours between 12:00 to 23:00 - Training is provided; hours will fall between days and evenings. 100% attendance required for training period. - Start Date: 24/11/2025 - This will be an ongoing temporary role becoming permanent, for the right candidates. - All applications will be subject to pre-employment and referencing checks, inclusive of Access NI. Join the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology and who provide comprehensive training. You'll be the first contact for anyone calling 999, this will include calls for...

Your new company A well-established organisation providing support committed to delivering excellent customer service. Work pattern On site, Monday to Friday, 35hrs a week. Your new role Act as the first point of contact for queries via telephone, email, letter, or in person. Handle enquiries from clients and stakeholders. Ensure timely responses and resolve issues or escalate to management when necessary. Perform front-of-house and reception duties, including distributing post and managing parcel collections. Prepare written correspondence and process payments. Support financial administration tasks such as credit control, expense reconciliation, and banking. Update booking systems, reconcile invoices, and manage petty cash. What you'll need to succeed Experience in customer service and administrative duties. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritise effectively. Competence in handling financial processes such as...

Job Title: Customer Service Advisor Location: Ealing, West London (Travel round borough) Hourly rate £19.46 PAYE / £25.73 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start Make a Difference in Your Community Are you passionate about helping people and improving lives? Join our team as a Service Advisor, where you'll be the first point of contact for residents accessing council services in community locations. You'll play a vital role in guiding customers through their queries, supporting digital inclusion, and connecting them with the services they need. What You'll Do Provide holistic advice and information on council services. Support customers in accessing online services and self-serve options. Triage and refer customers to specialist teams or local support organisations. Promote digital confidence by helping residents use public PCs or personal devices. Maintain accurate...

Product and Customer Service Advisor We have an exciting opportunity for a Product and Customer Service Advisor to join our client, a luxury flooring company, for a fixed 13-month contract. Based in the Technical Department, after full training, you will be a subject matter expert responsible for supporting all stakeholders with both reactive and proactive product and installation advice. This role is perfect for a confident, practically-minded self-starter looking for their next challenge. Benefits and Package for a Product and Customer Service Advisor: Salary: £26,800 per annum Hours: Monday - Friday Contract Type: 13-month, fixed-term contract Location: Evesham On-site parking New, modern office Excellent transport links Smart-casual dress Full training provided Key Responsibilities of a Product and Customer Service Advisor: Technical support for customers and the wider company, communicating with all stakeholders via phone, email, and digital platforms, ensuring...

Job title: Repairs Customer Service Advisor Location: Reading RG2 (5 days office based) Start Date: ASAP Contract Type: Temporary ongoing   Weekly Hours: 35 hours per week Job Purpose We’re looking for an experienced and highly organised individual to join the Housing Property Services team as a Repairs Customer Service Advisor You’ll be a key member of the team, helping to ensure the smooth and efficient delivery of the housing repairs and maintenance service. This is a vital role providing administrative, technical, and coordination support to the wider property services function keeping systems accurate, schedules up to date, and communication clear between residents, contractors, and colleagues. Key Responsibilities: Provide administrative and technical support to the Housing Property Services and Repairs teams. Schedule, coordinate, and progress repairs through to completion, ensuring all updates are accurately logged. Handle calls and email enquiries from...

Temporary Customer Service Advisor Hybrid | Full-time (Mon–Fri) | Temporary Contract | Immediate Start In this front-line role, you’ll be the first point of contact for residents, contractors, and visitors. You will be responsible for providing excellent service in person, over the phone, and via email. As well as playing a key role in logging repairs, signposting queries, resolving issues at the first point of contact, and supporting the wider team with admin tasks. Key responsibilities for the Customer Service Advisor: * Answering and handling customer queries professionally and efficiently * Logging repairs and maintenance requests using internal systems * Monitoring and responding to shared inboxes within agreed timeframes * Greeting visitors and managing the reception area * Supporting residents with information around rent, payments, and services * Providing administrative support to customer engagement and community events * Updating records and ensuring...

Job Title: Customer Service Representative Location: Edinburgh City Centre Pay Rate: £14.02p/hr Hours: Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working: 3 days per week home working after training Contract Type: Temporary - 12 months. Start Date: January 2026 Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. As part of the IP&I team, you will be providing customers with support across various products and services. This...

Alliance Personnel are currently recruiting for Senior Customer Service advisor to join one of their clients based in Birmingham. Objective of the Role To deliver exceptional and professional customer service to all internal and external stakeholders. The role supports the Customer Services Manager in ensuring that daily operations are completed efficiently and to a high standard. Key Result Areas 1. Sales Order Processing – Wholesale * Process sales orders using the in-house system. * Prepare commercial invoices and arrange transport for Ireland and international shipments. 2. Preparing and Submitting Quotations * Prepare customer quotations using the in-house system. * Send completed quotations to the appropriate person via email. 3. Returns Processing * Raise return documentation for goods being returned, ensuring all relevant paperwork matches the in-house system and that items are eligible for return. * Arrange transport for the collection of returned...

Customer Service Advisor – Remote role Pertemps are recruiting for multiple, Customer Service Advisors to join a leading Health Services Provider. The successful candidates will be able to deliver a high level of customer care and handle sensitive situations. You must have an empathetic disposition and have a natural enthusiasm for assisting people in complex situations. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided.   Responsibilities as a Customer Service Advisor: -          Providing frontline telephone and email support to ensure a smooth journey and high-quality care. -          Booking appointments for customers as required. -          Dealing with enquiries, answering queries, calls and escalating to relevant departments. -          Deal with a...

The role of a Part-time Customer Service Advisor within the life science industry involves supporting customers with their inquiries and ensuring a smooth and efficient service experience. This temporary position requires excellent communication skills and a proactive approach to problem-solving. Client Details The employer is a medium-sized organisation within the life science industry, dedicated to providing quality products and services. They are committed to delivering excellence and maintaining strong relationships with their clients and customers. Description Responding promptly to customer inquiries via phone, email, or other communication channels. Supporting customers with their queries and providing support. Resolving customer complaints with professionalism and a focus on customer satisfaction. Taking customer payments. Booking repairs visits for customers. Maintaining detailed and accurate records of customer interactions and transactions.. Profile A successful...

Main Purpose of the Job The Customer Service Centre and Contact Centre is the first point of contact for multiple services within the Council, our aim is to provide an efficient and effective service to the residents and other customers and or professional ensuring the best customer service practices are adopted. The successful candidate will provide help, information, advice and/or redirection to all people who visit our Customer Service Centre or contact us either by telephone or email, by ensuring that information and advice provided is straightforward, relevant, accurate and accessible to all sections of the community. All employees work within the our policies and procedures and will ensure they respond to customers enquiries in a professional manner. Main Duties and Responsibilities To be the department's customer focused interface with the public on all initial contacts, whether by telephone or email giving a prompt, helpful and suitable response at all times in line with...

Brook Street are delighted to be supporting our Public sector client with there recruitment for Customer Service Advisors. Job details: Type - Temporary on going Hours - Full time, Monday to Friday 37 hours per week (09:00am to 17:00pm) Pay rate - £13.25 per hour (weekly pay) Location - Jarrow - NE31 Start date - 8th Dec 2025 End date - Feb 2026 with possibility of extension Fully office based To provide exceptional levels of customer service by answering incoming calls, dealing with queries and providing first time resolution. They will be expected to seek to continuously improve customer knowledge and internal processes to reduce failure demand. Key Responsibilities: Receive inbound calls from providers of legal aid, members of the public and other customers with regards to Legal Aid - establish a high-quality working relationship with a variety of customers and take personal ownership of problems, ensuring successful resolution. Provide customer advice and support over the...

Call OI2I 227 8OO1 to apply for this role We are recruiting CUSTOMER SERVICE ADVISERS for our well-known client in the logistics industry based in HAMS HALL, BIRMINGHAM, B46 This is ON-GOING AGENCY WORK with the intention of becoming a permanent position after a successful trial period. You must be willing to work within the alcohol industry to be suitable for this role. Duties: Working as part of a team, you will be liaising with established prestigious UK clients and in turn, hospitality site leads such as hotel, bar, and restaurant managers.  You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc... You will require a good telephone manner and friendly personality as well as being computer literate. No previous experience is needed as the company are looking for the right kind of personality for these roles although a stable work or education history is essential. Also,...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided