84 customer service advisor jobs found

Nelson recruitment are excited to be recruiting for our client for Customer Service Advisors. This is a work from home position. Duties to include: * Answering incoming calls * Advising on products and services * Inputting data on to the system Full training will be provided this will be delivered on site and not from home. The ideal candidate * Must be able to commit to the onsite training for at least four weeks. * Will have some customer service experience * Be computer literate * Good telephone manner * Willing to have backgrounds check completed * Have access to internet. The position is temporary for the duration of 6 months. Although, there is other opportunities once this project is completed. All equipment will be provided for the role. Hours of work Monday to Friday (Apply online only) (30 minute lunch break) Pay rate: £11.56 How to Apply Please apply with your CV. This will be reviewed by a member of our team who will consider your...

Customer Service Advisor – Inbound Calls 3-month contract, full time £13.03 per hour Pride Park, Derby Are you ready for a career change? Join our client, Severn Trent Water (STW). We’re looking for passionate individuals to help Severn Trent make a difference for their customers. No experience in the water industry? No problem. STW value the right attitude and are looking for people who want to make an impact. Apply now. ________________________________________ Key Information • Customer-Focused Service: STW prioritise their customers, offering personalized, end-to-end support with no departmental barriers or red tape. • A Unique Culture: Working at STW is like nowhere else. Their supportive and dynamic environment fosters growth and innovation. • Location & Hours: Based in the Derby office (Pride Park), with 37 hours per week, Monday to Friday, 8:00 AM to 6:00 PM. ________________________________________ What We’re Looking For •...

Role:Customer Service Advisor - IT Salary:£12.60 per hour Hours of work: training 9:00-4:30pm (after training between 7:00am-7:00pm) Location: Wakefield WF1 You will be required to undergo various high level security checks/clearances. You need to be able to provide proof of work in UK for last 5 years - to pass To provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. Key Accountabilities * Works under supervision, supporting standard technical queries related to a single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). * Develops an understanding of customer’s environment and service delivery requirements to enable the delivery of a first class service. * Documents actions taken in resolving routine customer enquiries ensuring established processes/systems are followed. * Takes...

Customer Service Advisor Glasgow 6 Month Temp Contract How would you like to work within a specialist department combatting Fraud and Scams that affect vulnerable customers every single day? What about a rewarding role within a well-known Financial Services company that cares about their customers and supports them in their moments of need? Our client is offering the opportunity to join their business on a temporary 6 month contract. If you are somebody that embodies customer service, empathy, patience and you have a passion for investigating problems to find solutions then we want to hear from you! The Opportunity? You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you able to investigate these issues and secure positive outcomes while providing...

Customer Service Advisor Leicestershire, remote after first day £12.36 per hour Start Date: Monday 6th January 4 week contract 30 hours May be 4 people or more, need 16 people essentially so whoever doesnt stay on will be made up with new starters. To assist the team in a busy period with answering account queries via email. Duties include: Responding to customer accounts and offer queries via emailWho are we looking for?: Strong customer service skills Able to work at a fast-pace IT proficiency including Microsoft Office Your output will be monitored to ensure you are meeting expectations Experience in working in a target-driven customer service role Things to know: You will work remotely after 1 day of training in Syston, Leicestershire. Training will be a set schedule 9:00-3:00pm Monday to Friday for the 1st week, after this you can work the 30 hours flexibly between 7:00am to 7:00pm Mon to Sun. You will be given equipment to use for the contract, and will be...

Role: Customer Service Advisor Rate: £11.44 per hour Location: Dodsworth Hours: Monday - Friday, 8 hours between 8-6 (flexible start time) Start Date: asap First Choice are actively recruiting a Customer Service Advisor to join our reputable client to support their Fulfilment team. Training will be provided. Key accountabilities: • Ensure accurate alignment of customer-placed orders with the corresponding address and plot boundaries, vital for property transactions reliant on correct boundary selection. • Utilise in-house and third-party technologies to verify the accuracy of addresses and property locations. • Demonstrate excellent attention to detail in reviewing and cross-referencing property data to prevent discrepancies. • Develop a strong understanding of our product offering, associated suppliers, and the data required to support correct order fulfilment. • Cultivate a clear understanding of how addresses and property boundaries interrelate, ensuring that all mapped...

We are seeking a dedicated and enthusiastic Customer Service Representative. The ideal candidate will possess strong communication skills and a keen ability to analyse customer needs. This role is essential in providing exceptional service to our clients, ensuring their inquiries are addressed promptly and effectively. Responsibilities Respond to customer inquiries via phone, email, and chat in a professional manner. Analyse customer issues and provide appropriate solutions or escalate as necessary. Communicate clearly with clients regarding products and services, ensuring they understand their options. Collaborate with team members to improve service delivery and enhance customer satisfaction. Stay updated on company policies, procedures. Qualifications Previous experience in a customer service role. Strong analytical skills with the ability to assess situations and make informed decisions. Excellent verbal and written communication skills, with a focus on clarity and...

Customer Service Advisor Monday to Friday 8.30am-4.30pm £11.60p/h Start date - January 2025 Ongoing temp role Northampton Duties to include; Answers incoming calls regarding billing issues, product problems, service questions and general client concerns Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport Update customer information in the customer service database during and after each call Work with the management team to stay up-to-date on product knowledge and be informed of any changes in company policiesOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Are you looking for new opportunity in 2025? If so keep reading as we have a number of exciting positions available with January start dates! We have a number of opportunities available with scattered intakes in January 2025 for someone to join one of the UK's leading banking groups as a Customer Service Advisor within the Fraud Team. You will join the team and support their customers who have been a victim of fraud. This opportunity is a temp - perm opportunity, which is a fantastic opportunity to join this business. This role will be based in the Glasgow city centre head office initially for the training period with the option to then work on a flexible hybrid model after 10 weeks training is completed. My client also offers an attractive holiday allowance of 39.5 days a year! You must be available and ready to start on the earliest start date which is the 20th January 2024. Hourly rate of pay is £12.91 per hour - you will be paid weekly via Search. This contract is for 6...

Bailey Employment Services are currently recruiting for an Imbound Customer Service Advisor for our client based in Newport. About this Opportunity: As a Customer Service Advisor, you’ll be the first point of contact to new and existing customers, applying your skills and expertise to help them with their financial & service needs via a range of channels. You’ll build relationships with customers on every call you take, and by listening carefully and asking the right questions, you'll identify and promote the best possible outcome. Consumer Lending is a key part of the Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them. You Will: * Deliver outstanding customer experiences through various communication channels. * Multi-task between telephony and queue-based work. * Problem-solve, be creative with solutions and pay excellent attention to the details. * Play a role in educating our customers about our products....

Customer Service Advisor £18.00phr - £19.00phr LTD Immediate start, contract till February 2025 Based in Bretford 35 hours per week, 5 days in office Job Purpose: To provide exceptional customer service to tenants, residents, and stakeholders by addressing inquiries and resolving issues related to housing repairs, incomes, and general housing matters. The role requires effective communication, problem-solving, and the ability to work collaboratively with internal teams and external partners to deliver timely and efficient solutions. Key Responsibilities: 1. Customer Enquiries: * Act as the first point of contact for all housing-related enquiries, ensuring a professional and empathetic approach. * Handle incoming queries via telephone, email, and face-to-face interactions, logging details accurately into the customer management system. 2. Repairs and Maintenance: * Log and process repair requests from tenants...

Customer Service Advisor - 12 month fixed term contract Our clients based close to Fareham have an exciting opportunity for a Customer Service Advisor to join their growing team on a 12-month fixed term contract. You will act as a brand ambassador for our clients and deliver effective customer service, ensuring that all customer questions are answered quickly and efficiently. Responsibilities: * Administer all aspects of the order process management flow * Communicate with customers concerning quotations, sales orders, deliveries, invoicing, warranty and all other after sales requirements * Enter inter-company purchase and sales orders/credits on to SAP. * Respond to all phone enquiries * Monitor and manage queries to ensure they are resolved in a timely manner, escalating to the Customer Service Manager as appropriate * Work with the internal and external sales team and other key company stakeholders to foster positive customer service behaviours and increase...

Exciting Customer Service Advisor Role - Hybrid - £13/hr - Full-Time - Remote Training! Location: Edinburgh (Hybrid - 3 days from home) Schedule: Monday to Friday, 9:00 AM to 5:30 PM Compensation: £13 per hour + Weekly Pay Are you passionate about delivering outstanding customer service and looking for a fulfilling career with great growth opportunities? Join our dynamic team as a Customer Service Advisor in Edinburgh and make a real impact while enjoying the flexibility of a hybrid role! This is a fantastic opportunity to develop your skills and potentially secure a permanent position after an initial 6-month contract. Key Responsibilities: * Provide top-notch customer service while handling a variety of administrative tasks related to pension schemes, including leavers, data changes, and setting up benefits into payment. * Respond to general policyholder inquiries and manage annual scheme updates, ensuring all queries are resolved quickly and effectively. * Accurately perform...

Customer Service Advisor Upto £17.20 (PAYE) 6 Months Contract Newcastle - Onsite Shift Work - Monday to Sunday A well established consultancy firm is looking for a Customer Service Representative Advisor to join their team on a 6 months contract with possibility of extension As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data / information so it is imperative that you follow all GDPR rules and regulations. Essential Skills Piror customer experience / contact centre experience Good Communication skills both written and verbal Background in banking, insurance or any financial service Experience working within a dynamic, fast paced environment is preferable.Benefits Onsite parking Career progression Great transport links Rewarding career Shift work - Monday to Sunday...

CUSTOMER SERVICE ADVISOR Location: Paignton Hours: 40 per week Mon-Fri Contract: Temporary (Ongoing) Salary: £11.44 p/h This isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Paignton is currently looking for a Customer Service Advisor to join our friendly team and provide support to our Service Users. Our Client is the UK's leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the health care sector. We are looking for highly motivated individuals who can help us in our mission to improve people's quality of life and independence every day. Our services allow people to remain in their homes, preventing the need for them to stay in hospital for any longer than is necessary, allowing the NHS to deliver front-line care where it is needed most. Our...

Customer Service - Financial services 6 month minimum temp contract Monday - Saturday - Hybrid -Gosforth £12.91ph - weekly pay 13th January 2025 start date * Do you have experience within financial services? * Do you enjoy delivering excellent customer service? * Do you like resolving problems and coming up with solutions? * Do you enjoy working in a fast-paced environment? As Customer Service advisor you will effectively and professionally resolve customer enquiries all related to financial services, within a timely manner and ensure the best service is provided to all customers. * To provide an effective and professional service to all customers * Delivering the right outcomes for all callers * Effective handling of complaints, delivering resolutions and customer satisfaction * Taking inbound calls in a timely manner * Identify customers' needs and demonstrate effective problem-solving techniques * Keep up to date with policies and products * Build growing and sustainable...

Our well-established client based in the Tamworth area are currently recruiting for Full Time Customer Service Advisor's to join their team on a temp to perm basis. Full time hours - Monday to Friday on a rotating shift pattern - 8am - 4pm, 9am - 5pm, and 10am - 6pm Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. This is a temp to perm role so the successful candidate will need to be available to start immediately. After a successful temporary period, you will have the option to work from home. If you feel you have the right skills and experience for this...

We have an exciting opportunity available for a keen and enthusiastic individual, fluent in Bulgarian and English, to join us as an Advisor within our multi-lingual Customer Care Team on a temporary basis for 6 months. You will be working as part of a fast paced and busy company, based in Manchester. As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat. Full training provided. Duties and responsibilities: * Answering email enquiries via Zendesk * Answering phone calls and dealing with phone enquiries * Responding to live chat enquiries Skills and experience required: * Excellent written and verbal communication skills * A friendly, patient, and positive approach to our customers and work * Previous experience in customer service * Computer literate & learns quickly. * Proficient in Microsoft Excel and Word * Flexible can-do attitude * Fluent...

Are you looking for a fun Customer Service role on behalf of a well known hospitality brand with weekly pay? This position starts on the 18th November with a few weeks of office based training in Ringwood before you can work Hybrid shifts. Expected to last till mid January. You will be handling a variety of customer queries, from day-to-day booking enquiries, to membership and corporate bookings. As a Customer Service Advisor, you’ll be the first point of contact for customers and members. You’ll be assisting with a wide range of queries from day-to-day booking queries to screen times and special events. You will ensure an exceptional level of service is delivered across a variety of contact channels at all times. This role requires you to work 5 Working days Wednesday To Sunday, with Saturday & Sunday mandatory 8.5-hour shifts between 9.30am and 6pm £11.55 per hour

Bailey Employment Servces are currently recruiting for a Customer Service Advisor to work for their client based in Leeds. About this Opportunity: Working for Lloyds Banking Group as part of their Halifax Share Dealing Limited (HSDL), you will be taking incoming calls from both new and existing customer, supporting them with their general enquiries – this could include registering new accounts, providing Website navigation, accurately resolving complaints and more. At times, it can be busy, and this role will involve working in a fast-paced environment, but we'll provide great training and help you develop your knowledge of our products and processes. You will: * Handle inbound customer calls relating to their accounts and products, keeping it simple and assisting customers with their account enquiries * Complete telephony, digital and admin-based tasks to service customer queries * Take ownership of customer problems, solving them at first point of contact and raising...