20 customer service agent jobs found

Job title – Repairs Customer Service Agent Location – Ashford, TN23 (Fully Office based) Contract – Temporary for 3 months Hours – 35 hours per week Start Date: ASAP We are currently recruiting for a Customer Service Agent to join a busy repairs and maintenance team on a temporary basis. This is a fantastic opportunity for an organised and customer-focused administrator to support the delivery of an efficient repairs service in a fast-paced environment. This role would suit someone with strong administration and customer service experience, ideally within housing, repairs, scheduling, or a service-led operational team. The Role   You will play a key role in supporting the repairs function, managing repair requests from initial contact through to completion. You will be responsible for processing jobs, scheduling appointments, liaising with contractors, handling customer enquiries, updating systems, and ensuring work is delivered in line with service standards and KPIs.   Key...

Pertemps are recruiting for multiple Customer Support Agents to join a leading Health Services Provider. The Customer Support Agent provides frontline telephone, email, and live chat support for our clients ensuring a smooth patient journey and consistently high-quality care. The role involves handling enquiries sensitively and professionally, completing administrative duties within Salesforce and other systems. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided. Responsibilities as a Customer Support Agent: Provide frontline support via telephone, email, and live chat Handle enquiries with empathy, professionalism, and efficiency — including during high-demand periods Book appointments and coordinate plans in line with operational requirements Maintain...

Location : Hull Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary to Permanent basis . This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities Conduct field visits to gather data, complete inspections, and support operational activities. Engage professionally with customers, clients, and stakeholders while delivering excellent customer service. Accurately record findings, updates, and reports using handheld technology and internal systems. Communicate field observations and...

Location : Birmingham Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary Ongoing basis . This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities Conduct field visits to gather data, complete inspections, and support operational activities. Engage professionally with customers, clients, and stakeholders while delivering excellent customer service. Accurately record findings, updates, and reports using handheld technology and internal systems. Communicate field observations and...

Location : Leeds Bradford Our client is seeking a motivated and professional Field Agent - Meter reader to join their growing team on a Temporary Ongoing basis . This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities To accurately read water meters at customer premises, ensuring timely data collection for billing and operational purposes while maintaining a high standard of customer service and safety compliance. Visit assigned properties to read meters according to scheduled routes Record meter readings accurately using...

A Culture of Investment in People The business is clear that it is only as strong as its people. There is a real focus on investing in employees, supporting development, and ensuring people feel valued, supported, and able to grow within their roles. They’ve already brought in 5 new starters this year alone, and after a strong 6 months of expansion, they’re now looking for a few more Operations Agents to join the team. Benefits & What You Can Expect This business offers a strong benefits package designed to support both your wellbeing and long-term development: * Pension Scheme – Contributory pension with Royal London for UK staff, with plans currently being developed for a Salary Sacrifice scheme * Private Health Insurance – BUPA cover * Life Assurance – Provided from day one, with a death in service benefit of 4x annual salary * Critical Illness Cover – Included from day one, covering a range of core illnesses, including cover for children * Training &...

Contract type: Full-time, Fixed-Term to 31 August 2027 Location: Guildford, Surrey International Study Centre Salary: £26,520 per annum The Progression & Engagement Coach’s role is to support students’ progression needs both face-to-face and online, and to work closely with the Senior Progress & Transition Coordinator and the academic team to monitor students’ achievements and implement interventions for successful progression to the University of Surrey. The post holder will be responsible for the delivery of tutorial sessions, 1-1 support and guidance, establishing a programme of activities to help students develop skills and confidence outside the classroom in preparation for their transition to our partner university. This will require excellent people skills, a good level of administrative ability and initiative. ABOUT THE ROLE * Acting as a personal tutor to deliver Academic Success tutorials and provide 1:1 personal development, academic and progression counselling...

Berry Recruitment is out looking for Call Centre Agents! Contract - 12 Months with possibility to be extended afterwards. Pay - £13.45 an hour - weekly pay PAYE 33 Days Annual Leave including bank holidays Flexible Working Hours: Full Time 37hrs and Part Time 27:30hrs Full time in the office Weekend work involved - rotational Full Training provided Duties Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions. Learn the procedures and understand parameters of producing a quality output. Process work to the defined level of quality. Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate. To schedule and prioritise allocated work on a daily basis. Distribute information and when required, work to the other team members or groups. Previous Experience Attention to detail Able to work...

Technical Co-Ordinator, Transfer Agency (Registration) Limerick 6 Months Role/Department: The Transfer Agency department provides a third party fund administration service to numerous fund management companies covering the full range of shareholder servicing functions including dealing, registration, finance and investor services. Transfer Agency is a growing department based over 4 locations Limerick, Dublin, India and Pune. It's a fast paced environment offering all partners excellent opportunities to grow their careers. The Registration Team is responsible for creating new investment records and maintaining existing Client, Investor and Agent records according to regulatory, compliance and operational requirements. The partner will report directly to the Registration Team Leader, they will be responsible for an assigned suite of clients where the below responsibilities are carried out within strict regulations and guidelines. The partner will also be required to support...

A reputable Housing Provider is currently seeking an Assistant Private Sector Housing Officer (Office Based) to join their busy Private Sector Housing team in London. Rate: £20.85 - £22.85 per hour Location: London Contract: Temporary / Ongoing Working Pattern: Primarily Office-Based This is an excellent opportunity for an individual looking to build or further develop a career within Private Sector Housing, Enforcement and Housing Regulation. The successful candidate will support a high-performing frontline team delivering services across licensing, enforcement, tenancy support and resident protection within the Private Rented Sector. The role will involve acting as the first point of contact for residents reporting issues including housing disrepair, poor property conditions, licensing concerns, unlawful eviction and tenant harassment. You will be responsible for triaging complaints, assessing the urgency and nature of cases, and allocating matters to the relevant Private...

Job Title: Planning Technician Location: Office-Based - Birmingham Salary: £28,059 per annum Job Type: Temporary to Permanent About the Role We are looking for a motivated and detail-focused Planning Technician to join our Professional Services team. This is a fully office-based role, with no site visits required, offering an excellent opportunity for someone at the early stages of their career to develop within the planning sector. This role is ideal for candidates who enjoy working in a structured, process-driven environment, handling data, and ensuring high levels of accuracy. Full training and support will be provided to help you succeed and grow within the role. Key Responsibilities Validate planning applications (including Minor and Other applications) within set 24–48 hour turnaround times Review application documents and determine validity, with support from senior team members where required Communicate with applicants and agents to request additional information or...

Whats in it for you: Location Poulton-Le-Fylde, FY6 8JX (Office Based) Salary £25k raising to £27K upon successful probation Job Sector Administration Contract Permanent ( 12 months Maternity Cover ) Hours Full Time (35.25 hours, Monday to Thursday 08:45 to 16:45, Friday 08:45 to 16:00) Role Summary Utility Collections are ambitious, vibrant and rapidly growing debt recovery agency within the energy industry. We are looking for a Support Administrator on Maternity Cover (12 months) based in Fylde Coast area to work within the Quality & Assurance department of our operations. In addition to developing close working relationships with both our staff and our Energy Supplier Clients the primary purpose of the role is to deliver excellent administrative support in relation to the full of range of services we provide. Duties will include: To provide general administrative support ensuring that accurate account records are maintained in accordance with service requirements....

Customer Service and Data Processing Assistant Ready to take your customer service career to the next level? If you're detail-driven, thrive in a fast-paced environment, and enjoy working cross-functionally, this could be the perfect opportunity for you! We're looking for a proactive and organised Customer Service Assistant to join our team in Basingstoke on a temporary basis. 🚀 Why Join Us? ✨ Collaborative Environment Be part of a supportive, high-performing team where your contribution truly matters. 📈 Develop Your Expertise Gain valuable experience working across customer service, operations, and supply chain functions. ⚖️ Flexible Working - Hybrid! Enjoy a role that supports a healthy work-life balance. 💡 Make a Real Impact Play a key role in improving customer satisfaction and operational efficiency. 💼 Your Role This is a varied and hands-on role where you'll be at the heart of customer operations. Your responsibilities will include: 🗂️ Customer Data Management...

Customer Service and Data Processing Assistant Ready to take your customer service career to the next level? If you're detail-driven, thrive in a fast-paced environment, and enjoy working cross-functionally, this could be the perfect opportunity for you! We're looking for a proactive and organised Customer Service Assistant to join our team in Basingstoke on a temporary basis. 🚀 Why Join Us? ✨ Collaborative Environment Be part of a supportive, high-performing team where your contribution truly matters. 📈 Develop Your Expertise Gain valuable experience working across customer service, operations, and supply chain functions. ⚖️ Flexible Working - Hybrid! Enjoy a role that supports a healthy work-life balance. 💡 Make a Real Impact Play a key role in improving customer satisfaction and operational efficiency. 💼 Your Role This is a varied and hands-on role where you'll be at the heart of customer operations. Your responsibilities will include: 🗂️ Customer Data Management...

Fire Safety Surveyor role overseeing fire risk assessment actions, inspections, and remedial works across a London-wide housing portfolio on a 6-month contract. The position focuses on ensuring compliance with the Building Safety Act and fire regulations while delivering high standards of resident safety and contractor performance management. Client Details This opportunity sits within a large, resident-focused housing organisation responsible for managing and maintaining a significant residential portfolio across London. The organisation is committed to ensuring homes are safe, compliant, and maintained to the highest possible standards, with a strong focus on resident wellbeing, building safety, and service excellence. As part of its dedicated Fire Safety and Building Compliance function, the organisation is seeking an experienced Fire Safety Surveyor on an initial 6-month fixed-term contract to oversee fire risk assessment actions, inspect fire safety works, and ensure...

Income Collection Assistant Walsall Contract £14.82 per hour Our client is looking for an experienced is looking for a Income Collection Assistant Contract estimated to be between 3 - 6 months initially Looking for Credit Control & Debt Collection experienced workers. Onsite within Walsall Civic Centre Office for training and then moves to hybrid basis (up to 3 days onsite per week) To provide an efficient and effective income collection service to meet the aims, objectives and needs of Financial Administration and the wider organisation. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Maximise and secure income due to the Council by undertaking all aspects of income and debt recovery activity in an effective and timely manner and in accordance with relevant policies, processes and procedures. Methods of recovery will include, but are not limited to, outbound telephone, letter, email collection activities and the referral of debts...

Private Sector Housing Officer Temporary – Full Time (Initial 6‑Month Contract) £40.00 – £45.00 per hour (Umbrella) 📍 South West England 🗓 Closing Date: 22nd May 2026 Vivid Resourcing is recruiting on behalf of a South West Local Authority for an experienced Private Sector Housing Officer to join their Housing Services team on an initial 6‑month temporary contract. The successful candidate will be required to work on‑site within Council offices and carry out inspections across the local authority area. The Role We are seeking a proactive, knowledgeable and customer‑focused Private Sector Housing Officer to deliver a high‑quality housing enforcement and advisory service. You will work across the private rented sector to improve housing standards, protect tenants, and ensure compliance with housing legislation. This role is largely casework and inspections driven, involving investigation of complaints, enforcement action where necessary, and close partnership working with...

Initial 3‑Month Contract | Potential Extension We are currently seeking an experienced Private Sector Housing Officer (PSHO) to join a Local Authority team in the Sussex region on an initial 3‑month contract, with the potential for extension depending on service needs. The Role The successful officer will manage a varied and reactive Private Sector Housing caseload, with key responsibilities including: * Responding to and investigating housing conditions complaints * Processing and enforcing HMO licence applications * Investigating and responding to allegations of illegal eviction and harassment * Undertaking formal enforcement action in respect of housing conditions and HMOs, including statutory notices and legal processes * Liaising effectively with tenants, landlords, agents, and internal stakeholders Essential Experience & Skills * Proven experience working as a Private Sector Housing Officer within a local authority * Strong background in housing...

Job Title: Housing Options Officer Location: East Midlands SWorking Pattern: Full-time (37 hours per week) / Hybrid working available Purpose of Role To provide professional housing advice and support to customers at risk of homelessness, with a strong focus on prevention. The role involves using the Jigsaw case management system to assess housing needs, manage homelessness applications, and develop Personal Housing Plans in line with statutory duties under the Homelessness Reduction Act 2017. Key Responsibilities * Deliver high-quality housing advice to customers, ensuring compliance with housing legislation (Housing Act 1996 Parts VI & VII, Homelessness Reduction Act 2017). * Use Jigsaw to: * Record and manage homelessness applications. * Create and monitor Personal Housing Plans. * Track case progress and outcomes. * Conduct interviews and home visits to assess housing needs. * Make lawful decisions on homelessness applications (including Section...

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...