18 customer service agent jobs found

No commute. Flexible hours. Work from your own space. Remote customer service roles offer all of that - and they pay up to £32,000 a year in this area. Our government-funded Entry to Remote Working programme has helped thousands of people like you get qualified, get hired, and build careers in customer service - entirely from home. Here's everything you get at no cost to you: Skills & Qualifications to get you ready to work remotely: Nationally recognised logistics qualification Remote and hybrid working: how to set up your home workspace, stay motivated, and manage your time Customer service skills: Professional communication, customer handling, and problem-solving skills Equality and diversity in the modern workplace Live, experienced tutor online throughout the week, Monday to Friday Free extras that put you ahead of other applicants: A professionally written CV tailored specifically to remote and hybrid customer service roles Expert guidance on the most effective ways...

No commute. Flexible hours. Work from your own space. Remote customer service roles offer all of that - and they pay up to £32,000 a year in this area. Our government-funded Entry to Remote Working programme has helped thousands of people like you get qualified, get hired, and build careers in customer service - entirely from home. Here's everything you get at no cost to you: Skills & Qualifications to get you ready to work remotely: Nationally recognised logistics qualification Remote and hybrid working: how to set up your home workspace, stay motivated, and manage your time Customer service skills: Professional communication, customer handling, and problem-solving skills Equality and diversity in the modern workplace Live, experienced tutor online throughout the week, Monday to Friday Free extras that put you ahead of other applicants: A professionally written CV tailored specifically to remote and hybrid customer service roles Expert guidance on the most effective ways...

No commute. Flexible hours. Work from your own space. Remote customer service roles offer all of that - and they pay up to £32,000 a year in this area. Our government-funded Entry to Remote Working programme has helped thousands of people like you get qualified, get hired, and build careers in customer service - entirely from home. Here's everything you get at no cost to you: Skills & Qualifications to get you ready to work remotely: Nationally recognised logistics qualification Remote and hybrid working: how to set up your home workspace, stay motivated, and manage your time Customer service skills: Professional communication, customer handling, and problem-solving skills Equality and diversity in the modern workplace Live, experienced tutor online throughout the week, Monday to Friday Free extras that put you ahead of other applicants: A professionally written CV tailored specifically to remote and hybrid customer service roles Expert guidance on the most effective ways...

Customer Service Agent - Financial Services Location: Newcastle upon tyne Contract: 6-Month Initial Contract (37.5 hours/week) Shifts: 6-week rotation (8am-8pm M-F, 9am-6pm S-S) The Role I am currently recruiting for a Customer service adviser position with one of our clients in financial service in supporting the personal lending business. As a Customer Service Agent, you will act as the first point of contact for inbound customer inquiries regarding loan accounts, striving for first-time resolutions in a fast-paced environment. Key Responsibilities: Customer Support: Handle a high volume of inbound calls with professionalism and confidence. Data Compliance: Manage sensitive customer information in strict compliance with GDPR. Performance: Meet contractual Service Levels and KPIs while collaborating with your team and supervisor. What We Are Looking For: Required: Proven experience in a Call Centre/Contact Centre and Customer Service. Desirable: Background in Financial...

We are seeking a dedicated and proactive Customer Service Representative to join our dynamic contact centre team. In this role, you will serve as the primary point of contact for personal loans account holders, delivering exceptional service while navigating a fast-paced environment. The ideal candidate will combine a strong customer-first mindset with strict adherence to financial processes, regulatory procedures, and data protection guidelines. Key Responsibilitie Customer Engagement: Act as the first point of contact for account holders via inbound calls, addressing inquiries efficiently and professionally First-Outcome Resolution: Strive to resolve customer queries efficiently on the first call to maximize customer satisfaction and minimize repeat inquiries Data Protection & Compliance: Take full responsibility for managing sensitive customer information in strict alignment with GDPR and internal compliance standards Data Integrity: Ensure all customer records, details,...

ONGOING CUSTOMER SERVICE AGENT ROLES AVAILABLE IN AVONMOUTH DUE TO START MIDDLE OF JUNE 2026. Duties * Manage incoming customer enquiries via phone and email, ensuring professional phone etiquette at all times. * Perform data entry tasks accurately and efficiently, maintaining up-to-date records in our database. * Communicate effectively with customers to understand their needs and provide appropriate solutions. * Collaborate with team members to streamline processes and improve service delivery. * Analyse customer feedback and service data to identify areas for improvement. Experience * Previous experience in an administrative or customer service role is preferred. * Proficiency in data entry with attention to detail is essential. * Strong interpersonal skills with the ability to communicate clearly and effectively. * Experience in upselling or sales support is an advantage but not mandatory. * A proactive attitude towards problem-solving and a...

Customer Service Agent (B2B) - Immediate Start Location: Marlow Contract: 3 Month Fixed Term Contract Start Date: Immediate (Monday Start) Hours: Full Time/ Office based We're currently recruiting for a Customer Service Agent to join a busy UK Operations team on a 3-month fixed term contract, with an immediate start available (Monday). This is a fantastic opportunity for someone with strong B2B customer service experience to join a fast-paced and customer-focused environment. Key Responsibilities: Managing customer interactions via phone, email, and internal systems Processing and managing customer orders in line with internal SOPs and compliance requirements Handling general and order-specific enquiries efficiently and professionally Providing accurate pricing and delivery information Investigating and resolving customer queries and complaints Logging all customer interactions and ensuring accurate record keeping Coordinating with internal teams including Sales, Planning,...

Customer Service Representatives - Call Centre Environment Newcastle £rate per hour dependent on relevant experience Start date: End July Our client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term. The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment providing excellent customer service to customers and you will have excellent phone etiquette and good verbal, written and interpersonal skills. You will have a good eye for detail, ensuring customer records are kept up to date and are accurate and you will be keen to take responsibility for managing customer information with computer systems. Working hours are on a shift basis and between 8am and 8pm, Monday to...

We are working with our client in Keighley to recruit a number of call centre agents who are not phased by answering high volume in coming calls and resolving problems on a daily basis. We have full and part time positions and you will be expected to work one in three weekends but get Rota days off the week before. Candidates must be computer literate, have a welcoming and friendly telephone manner and be used to working in a team who all support each other. You will be reliable, punctual and above all loyal as these positions are temporary to permanent. Full training and ongoing support are on offer with this role. To be assessed on the telephone please telephone Sally or Hannah as soon as possible on (phone number removed). Once assessed we will advise on the next stage

Microsoft Dynamics 365 CRM Technical Consultant (omni channel / contact centre / Customer service) | Outside IR35 | £(Apply online only) per day | Fully Remote | 6 Months initial contract A large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires a D365 CRM omnichannel technical consultant on an initial 6 month contract. If you are coming available and experienced with Microsoft dynamics 365 CRM Development (Customer service / contact centre), please apply. Skills Required: Proven Dynamics 365 Customer Service & Omnichannel expertise - Customer Service Workspace, case management, SLAs, unified routing, and digital channels (chat, email, voice). Strong Dynamics 365 CE development skills - hands-on C#/.NET plugins, JavaScript, customisations, integrations, and solution delivery. Power Platform experience - Power Apps and Power Automate Azure integration capability - experience with Azure Functions, Logic Apps, APIs, and integration design. Contact...

Location: North London Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary to Permanent basis. This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities Conduct field visits to gather data, complete inspections, and support operational activities. Engage professionally with customers, clients, and stakeholders while delivering excellent customer service. Accurately record findings, updates, and reports using handheld technology and internal systems. Communicate field observations...

Location: South London Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary to Permanent basis. This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities Conduct field visits to gather data, complete inspections, and support operational activities. Engage professionally with customers, clients, and stakeholders while delivering excellent customer service. Accurately record findings, updates, and reports using handheld technology and internal systems. Communicate field observations...

Full-Time Call Centre Agent - Immediate Start Contract Type: Temp-to-Perm, Full-Time Location: Norwich - fully office based Monday - Friday, 9am - 5pm We are looking for a reliable and enthusiastic Call Centre Agent to join our client's team on a full-time, temp-to-perm basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone Answer incoming calls from customers promptly and professionally Make outbound calls Maintain a polite, professional, and empathetic manner Supporting the admin team with general office tasks Ensuring a smooth and professional customer experienceRequirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration is desirableTo apply or find out more, please apply now! Huntress Search Ltd acts as a Recruitment...

Deposit Recovery Progressor (Temp to Perm) Location: Southend-on-Sea (Office-based) Hours: Monday to Friday, 9:00am - 5:30pm (1 hour unpaid lunch) Contract: Temp to Perm About the Role We are recruiting a Deposit Recovery Progressor to support the deposit recovery function within a busy relocation and property services environment. This role is ideal for someone who is organised, determined, and confident in negotiating with letting agents and landlords to achieve the best outcomes. You will manage deposit recovery cases from start to finish, ensuring all administration, negotiations, and escalations are handled efficiently and in line with internal procedures and industry regulations. Key Responsibilities Liaise with letting agents, landlords, and relevant third parties to recover deposits paid on behalf of customers Accurately input and maintain case data on internal systems to generate required documentation Review deposit reports and support swift resolution of cases...

Supply Chain Platform Manager - 12 month contract - Porsmouth Naval Base - £37.61 ph UMB or £28ph PAYE (Inside IR35) The Umbrella rate quoted above is the Gross Umbrella rate (i.e. the rate we pay to the Umbrella Company inclusive of ALL employment costs). Please note, the rate paid by the Umbrella will be less, as will a Limited Deemed rate or Agency PAYE rate. Please get in touch to discuss the rates via these different payment vehicles. The Role Reporting to the Fleet Time Engineering (FTE) Supply Chain Programme Manager , responsible for providing leadership and direction for all supply chain acitivities within complex £1m - £10m p.a. Ship Repair Programmes. The Supply Chain Platform Manager will be responsible for ensuring all materials and services are planned and subsequently available as required to support Programme requirements. This includes maintenance tasks, Capability Insertions and includes the Materials and Services required. Working closely with key Programme...

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary 3-6 months Based in Kingston £13-£14.50 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, temporary position, based in Kingston. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure...

PRS Lettings Negotiator📍 Hybrid Working – 3 Days Remote / 2 Days Office Based 💷 £30.67 per hour (Umbrella) 📅 6-Month Contract 🏢 Local Authority Housing Service Are you an experienced housing professional with a strong understanding of the Private Rented Sector? Do you have a proven ability to negotiate with landlords, secure affordable accommodation, and support vulnerable households into sustainable housing solutions? We are currently recruiting for a PRS Lettings Negotiator to join a busy and dynamic Housing Needs Service on a 6-month contract basis. The Role as a PRS Lettings Negotiator, you will play a key role in preventing and relieving homelessness by securing high-quality private rented accommodation for households in housing need. Working closely with landlords, agents, housing advisers and tenants, you will be responsible for sourcing and procuring properties, negotiating affordable rental arrangements, and supporting residents to successfully access and sustain...

Private Sector Housing Officer Temporary – Full Time (Initial 6‑Month Contract) £40.00 – £45.00 per hour (Umbrella) 📍 South West England 🗓 Closing Date: 22nd May 2026 Vivid Resourcing is recruiting on behalf of a South West Local Authority for an experienced Private Sector Housing Officer to join their Housing Services team on an initial 6‑month temporary contract. The successful candidate will be required to work on‑site within Council offices and carry out inspections across the local authority area. The Role We are seeking a proactive, knowledgeable and customer‑focused Private Sector Housing Officer to deliver a high‑quality housing enforcement and advisory service. You will work across the private rented sector to improve housing standards, protect tenants, and ensure compliance with housing legislation. This role is largely casework and inspections driven, involving investigation of complaints, enforcement action where necessary, and close partnership working with...